Citico's at WindRiver

Bewertungen für Citico's at WindRiver von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. t

   timp

   East Tennessee1 Bewertung

   3.0

   Besucht am 15. Februar 2020

   1. Gesamt 3
   2. Essen 3
   3. Service 1
   4. Ambiente 4

   Valentine's probably not their night to shine. Had 7:00 reservation; however, we were not seated seated until 8 and food arrived around 9. Also I could not help but notice the egress for the building was not correct. The doors open inward which is a fire hazard and not sure that it is within the fire code. I could not give a referral to someone based upon our Valentine's experience. I may give them another chance on a different night to see if things are better.
   

   Citico's at WindRiverBeantwortet am 20. Februar 2020

   Tim- Thank you for the feedback and we apologize that your meal took longer than desired. Holiday dinners are a very busy time and we want all of our dinners to be a relaxing and enjoyable experience. Please dine with us again and give us the opportunity to show you the great service, intimate ambiance, and fabulous food we know we can provide. Thank you.
   

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2. GP

   GeneP

   East Tennessee1 Bewertung

   2.0

   Besucht am 15. Februar 2020

   1. Gesamt 2
   2. Essen 4
   3. Service 1
   4. Ambiente 2

   The reason my scores are so low and yet I still would recommend to a friend is due to the fact we've been to Citico's before and it was GREAT. Great food, service, ambience, etc. Something has changed dramatically for the worse. Seven o'clock reservations outside got us seated right at 8 o'clock at table dead center of main living room just behind hostess station (loud, noisy and everyone else waiting to see hostess standing right by or table). There was an outdoor area but were told it was full. Never even ask if we wanted to wait for a table in that area. After 15 minutes plus seated in huge noisy area and not even talking to a waiter/waitress we decided to leave (although ironically the chef had time to come out and speak to other guests who had their food). We weren't upset just hungry and they had obviously over booked. Who knows how long it would have taken to get food as we still had not even order drinks, apps, etc. Just a shame. It was so good at one time.
   

   Citico's at WindRiverBeantwortet am 20. Februar 2020

   Gene- Thank you for your feedback. We are sorry your Valentine's experience was negative and happy you have enjoyed Citico's in the past. We want all your evenings at Citico's to be fabulous experiences and we will use all of your feedback to make improvements in our service and be sure your next visit with us is ideal. Thank you.
   

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3. FC

   FrankC

   Tallahassee8 Bewertungen

   1.0

   Besucht am 15. Februar 2020

   1. Gesamt 1
   2. Essen 1
   3. Service 1
   4. Ambiente 4

   My wife and I had reservations on Valentines evening. We were extremely excited and looking forward to a delightful meal at a restaurant that we’ve never been to before. The appearance and location were very nice. Our reservations were for 7 o’clock. Unfortunately our entrée did not arrive at our table until 8:20. We had lobster ravioli for an appetizer and it was three small squares followed by a decent salad. The server did not come to our table that often but when she did she was apologizing because they were overbooked and that she couldn’t properly take care of everybody. We both had fillet and shrimp and the first entrée was overcooked and cold. They brought back a second fillet and shrimp which mine was fine but my wife’s was again overcooked. As we neared the end of our experience the owner came to our table apologizing for the sub par service and offered to take care of our meal. They did take care of our bill which was only fitting but we will likely never return.
   

   Citico's at WindRiverBeantwortet am 20. Februar 2020

   Frank- We are sorry your Valentine's experience was not what you hoped for. Citico's is a beautiful location and the atmosphere is intimate and relaxing. We have the highest expectations for ourselves when it comes to food and service and we appreciate your feedback. It was taken seriously and we will benefit from it. I am glad our owner was able to offer you the apology. We'd appreciate you giving us another opportunity to serve you and show you what makes Citico's so special. Thank you.
   

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4. H

   Hate2cook

   Tampa13 Bewertungen

   1.0

   Besucht am 14. Februar 2020

   1. Gesamt 1
   2. Essen 2
   3. Service 1
   4. Ambiente 1

   Valentines Day was a disaster. We had a reservation at 6:30 but didn’t get seated till after 7:15. We were sent to the downstairs bar where we were ignored until I asked the bartender if we could get a glass of wine. When we were given a table it was apparently because another party had turned the table down as it was by a roaring fire. We finally were served just before 9:00. The salad was disappointing as were the steaks. The fish and soup were good. This was our first and last visit.
   

   Citico's at WindRiverBeantwortet am 20. Februar 2020

   We would like to thank you for dining with us for the Valentine’s holiday and for your feedback. Holiday dinners at Citico’s are always popular and we strive to provide all of our Guests with exceptional service. We apologize we did not meet your expectations. We welcome the opportunity to serve you again in the future and reassure you that both of your feedbacks have been taken seriously. Thank you and have a wonderful day.
   

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5. L

   Lanero

   East Tennessee31 Bewertungen

   1.0

   Besucht am 14. Februar 2020

   1. Gesamt 1
   2. Essen 1
   3. Service 1
   4. Ambiente 4

   We have frequently gone to Citico’s for dinner, so thought would be good to go there on Valentines Day. What a big mistake! We arrived and our table was not ready, had to wait 30 minutes to get seated. Finally got seated, the service was extremely slow. Our server did not even ask us what we wanted to drink! At least we had water..... 20 minutes between courses is unacceptable. When we finally got the main course served, they swapped the steaks relative to temperature. The plate appeared to have been under a heat lamp for quite some time due to the dryness of the potatoes. The restaurant is not very accommodating (or not prepared) to the number of guests that they had, bottom line we’ll not dine there in the near future again.
   

   Citico's at WindRiverBeantwortet am 20. Februar 2020

   Thank you for being a regular diner at Citico's. We are glad you have enjoyed your past dining experiences and we are very sorry your Valentine's Day dinner did not meet your expectations. Holiday dinners are popular at Citico's and we want all our guests to enjoy their meals and their dining experiences. Your feedback will be used to help us improve our service and we would appreciate the opportunity to serve you again.
   

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6. l

   luvdinin VIP

   East Tennessee11 Bewertungen

   4.0

   Besucht am 14. Februar 2020

   1. Gesamt 4
   2. Essen 4
   3. Service 4
   4. Ambiente 2

   Our food was good; I especially enjoyed the wild mushroom side. I liked the simple music of the harp for Valentine’s Day. We were seated at the back of the lounge area, behind a column, in uncomfortable chairs and the tablecloth pooled under the table so that it was difficult to place our feet.
   

   Citico's at WindRiverBeantwortet am 20. Februar 2020

   Thank you for positive feedback on your meal and music on Valentine's Day. We are working on upgrading our seating so the rest of your future experiences will be as good as the food, music, and service. Please join us again soon!
   

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7. KM

   KevinM VIP

   Nashville2 Bewertungen

   5.0

   Besucht am 1. Februar 2020

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Birthday with wife and friends
   

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8. OT

   OpenTable-Gast

   East Tennessee3 Bewertungen

   5.0

   Besucht am 25. Januar 2020

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Excellent in every way!!
   

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9. LS

   LoriS

   East Tennessee1 Bewertung

   5.0

   Besucht am 19. Januar 2020

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Wonderful food & service. Gorgeous restaurant! Server was excellent! Will return!
   

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10. BW

    BradW

    East Tennessee1 Bewertung

    5.0

    Besucht am 19. Januar 2020

    1. Gesamt 5
    2. Essen 5
    3. Service 5
    4. Ambiente 5

    One of our favorite restaurants to visit. I took my parents there for their first experience and they will for sure be back.
    

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