Anniversary dinner. Daryl was an awesome server. Would chose him every time
I booked almost a month ago and asked for a booth and John as my waiter. Showed up and NO BOOTH and no John. I've been eating there for decades but I think that's my last time.
Food was great. Service was prompt and friendly and accommodating.
Food was exceptional and the service was bar none! We had the lobster escargot and it was amazing. Our main course was from the prixe one menu and the food was amazing!
We came to Ciera's for Mother's Day, and they made my wife and I feel very special. The service was excellent and the food even better.
First time @ MontBleu Resort - visited for a concert. The Ciera staff was very accommodating. I arrived for my reservation but asked to eat at the bar as my date was going to be late. Loved the staff and the food in this casual atmosphere. We enjoyed a bottle of Schramsberg, French Onion Soup and the Filet Oscar. Everything was served on point and food was excellent.
Thanks for a great experience!
Won't mention a name. One person that served us. Worst customer service I've experienced and this is fine dining?? Everything was amazing at this restaurant accept for our server.
Had a wonderful dinner. Tomahawk ribeye was AMAZING! Worth the price. Service was excellent Joey really knew the menu and gave excellent suggestions. Only thing that wasn’t perfect was the cream brûlée it was over cooked. Wine menu is very good, many great choices for any budget
Always Love coming here ! Friendly staff and Food is Great !
The food was good. My biggest complaint is I paid double the price for what was supposed to be a 32oz Ribeye I split with my husband. To my unpleasant surprise, it was not any larger than the 24oz. If just had a foot long bone attached. Do not pay $70 extra for a bone. I got swindled for my birthday. Won't be back.
We had an amazing dinner here! Food was amazing, ambience was superb. All of the staff was amazing -Gerard (Gerald?) and Alejandro were truly examples of outstanding service. Can't wait to come back!
Big change, and not for the better. Dined on a Friday night. New hostess sat a party of 9 without reservations then "explained" in a condescending manner to another three parties with reservations that they would be unable to accommodate us because of this. The manager did jump in and assured us we would be taken care of. The hostess then said she could seat us and twice returned us to reception because the tables weren't actually ready. She was really quite unprofessional in the way she handled things although she made a point to be overly/excruciatingly superficially polite. Things went downhill from there because of an indifferent waiter. We were there for two hours and saw him twice. Other employees covered our table for the most part, but we sat ignored quite a bit. I've dined here many times and this was very disappointing. I noticed a general lack of smiles on all employees and wonder if something has changed? I might give it one more chance but won't accept two bad experiences.
My husband and I celebrated our Anniversary there on April 22nd. Our server Joe was amazing, as well as the other staff. Food was pricey, but you get what you pay for. The booth was a great spot to sit at and the curtains that you can close makes it even more romantic if you are going for a special occasion. Definitely an experience at a restaurant I have never had and we will for sure be returning when we visit Lake Tahoe again.
They had Wagu Steak as a special the night we went and it was fantastic! The steak was great so was the service.
Great food. Amazing service. The Truffle Mac & Cheese is to die for. We spent about $100 per person with one drink each. Normal for a high end steak house. Great place for a special occasion.
We went to Ciera for my sister’s birthday dinner. It was an AMAZING experience! The food was unbelievable, the service was excellent, and every aspect of the experience is something that we will never forget. It was worth every penny!
Best dining experience ever! Our maitre d' Chris made sure my wife was well taken care of for her birthday. The wine was awesome and The food was cooked to perfection. We left feeling that this was the best dining experience ever. Great Job Ciera!
The service at this place is off the charts. We were so well taken care of by everyone on the staff. They didn't have kids items on the menu but were able to make something on the fly for our kids. They pampered us with freebies like little dessert bites and went out of their way to accommodate our party of 8. The steak was good, nothing to complain about. If you are a steak purist you won't be disappointed but maybe not blown away. However, you will not leave here thinking they didn't do everything humanly possible to take care of you.
Went here to celebrate 2 Birthdays, had a really nice booth, quite and had a great time with the girls, 4 of us. Service top notched as always.
The entire staff was very kind and professional, everything was great .. I rated the food a 4 due to the mashed potatoes being too salty and the cheesecake was too sweet. Other than that, service was exceptional and so was the restaurant itself.
The setting is inside a casino/hotel. The restaurant itself is small. Booths are cozy. Our waiter Joey was very nice an attentive. The wine list is skimpy and there is no somm. The food was very good. Descent place for the money but the wine list needs updating and variety
Food was not worth the price
Not worth it at all!! they took forever to bring our food. Me and my husband asked for filet mignon medium well not butterflied and we got super well done (dried and burned) butterflied steaks. My husband told the waitress and they gave him another one but it was medium rare and no flavor to it. The rest of the food was ok nothing worth coming back for.
The service was friendly, but they just weren’t paying attention to details. The appetizer we had was the BEST part of the meal. Lobster escargot. Oh my it was delicious!!! We sent back our Cesar salad for being wilted and drenched in dressing. We each ordered a filet. Mine was undercooked and the hubby’s was over cooked and his cut was not good plus he asked for no sauce to be on it and it came with sauce. He sent it back. Second one was better. For the price we expected WAY better. Would go back for the appetizer though!!
Joey was our server and he was very knowledgeable on everything from our bread choices to the wine list. He made our experience very pleasurable.
Service was great as usual, food was great too...the Meal was paced well, we had a good time
Eaten here several times and they always deliver on great food and nice ambiance. A solid go to for South Lake.
Excellent food and service. Excellent ambience.
Have been coming to Ciara for 3 years for anniversary occasion. Never disappointed. Outstanding service always.
I had reservations at 7 and my table was not ready so the hostess gave us someone else's table. I order the special prime rib medium. When it came out it was rare and didn't look like the best cut. I should have asked for another but didn't. For the price I paid I was not satisfied with my meal.
Everything was ready and set up for us with no waiting. Table looked gorgeous. Food was amazing with a great variety to choose ftom. Service was top notch. My son had the best 30th birthday dinner! There were 11 of us but the waiter did an amazing job of serving us. We cant wait to come back again! Many in the group had never been any place this special!
Looking forward to our return. A wonderful evening was had by our party of five and the staff coordinated by John, our Table Captain performed flawlessly. Our food choices were creatively prepared and their presentations further enhanced by our table side Sommelier for the evening, Mr. Prebezac for a memorable dining experience. Many thanks go to Chris Prebezac, the Manager for a wonderful evening.
The whole experience was fantastic from start to finish... Food was amazing .. it was my birthday and the staff really made it special. I will def go back next time I am in South lake Tahoe
We were in Tahoe for my boyfriend's birthday. We chose this steakhouse over the others in the casinos because of the reviews on Yelp. The food was amazing. It is definitely pricey, but worth it. Food is served a la carte, meaning that sides are separate from the costs of the main dish (which I think is pretty normal for a steakhouse). The bill for the two of us (one salad, two entrees, and one side was about $150). I would absolutely recommend the restaurant for the food alone because the service was not up to par for such a nice restaurant.
The hostess was clearly super frazzled and seemed like she was on the edge of loosing it. We all felt bad for her. Our main server was fine, perfectly pleasant, but we barely saw him. There was another server who helped him, which we saw more of. I just feel like overall they weren't really listening to what we asked for. My boyfriend asked for a another plate, because we were going to split the side dish. Instead, the server split the salad I had ordered and gave us both a portion of it. This is only one example of weird things that happened with the service.
Something that really put us off was another patron in the restaurant. I realize it's in a casino and people are going to be drinking and having a good time - I am all for that! But there was a lady a table over from us who was belligerently drunk. She was yelling, falling all over the place, and she nearly knocked multiple things off the table. The servers watched her and said nothing. It was the type of behavior I expect to see in a bar, not a four diamond restaurant. It got to the point where we almost said something to our server/ her table because she was ruining our meal.
Great food. Great ambiance. We were in a pinch on time and our waiter was very mindful of that and got us everything we needed promptly. We’ll be back.
Every thing was fabulous! The maître di was attentive and pleasant . The wait staff was excellent and the food was perfectly prepared. Overall a wonderful experience.
We would love to return.
I have been there quite a few times. Service was off the night we went. But the food is good and will return
Food wasn't bad. Nothing spectacular though. Gave us a horrible table.
Great food great service
Bachelor party dinner. Amazing food.