Excellent local restaurant that is a reflection of strong management. Food is excellent on a consistent basis.
Always pleased with the whole experience at Ciao’s. Brenda, the Manager, always greets us or makes sure to visit our table to see how we are doing-She’s the Best. This night Mariah served us. As is almost always the case with the waitstaff at all the Mainstreet Ventures’ locations, she was totally knowledgeable with the menu and answered any of our questions thoroughly and honestly. Food was wonderful all the way thru dessert. One of our favorite places to dine.
This was my 60th birthday and I had my closest friends and husband at Ciao's to celebrate it with me. The food was fabulous but Dean our wait staff was less then friendly. He apparently was tapped to have a new hire shadow him and he wasn't happy about it. He didn't bother much with giving her any training tips nor try to hide his dislike in being put in this position. My girlfriend had called ahead and was given the okay to bring a cake, which apparently was beautifully decorated...but I didn't know since Dean never showed it to me and he never gave us the opportunity to sing happy birthday or allow me to blow out a candle. He just cut the cake and served it. He was definitely a of a killjoy on my birthday.
First of all, Natalie was fantastic. Great service and excellent recommendations. This was our first time at Coia and we had a great time. The food was very very good. My mother had the short ribs with ravioli. I had the sea bass and my dad had the pescatore. All were very good. The foccacia that came with the meal was excellent as was the infused oil served with it. My dad had the bread pudding for dessert and he is still raving about it. We had a nice bottle of Brunello.
My only complaint is that the coffee was dreadful. I'd skip it. But the rest was very very good. We will go again.
Always reliable. Always great food. Always great service.
Went out for dinner the night before Mother's Day. Everyone's food was good as always, though I was ever so slightly disappointed with my salmon (it's usually a 9/10, and that night it was 7.5-8/10, was missing just a little something.)
The Service was excellent, again as usual. We've never had a bad experience here, been going for nearly 15 years. We moved a few years ago and it's nearly an hour drive now, so we don't go as often as we used to, but we're still always glad we went.
Very disappointed in the service. We had made reservations on line for 7p. Arrived and was told it would be a few minutes to get our table. Waited and no acknowledgement by the greeter. Although she did seat a large party ahead of us. After waiting 10 minutes had to go back and ask about our table. When we were seated there were several empty tables available. Server , Ryan, was not friendly at all. The food,however, was excellent.
I prefer the bread you served previously. I didn't care for the softer bread, it was like Bravo's restaurant. Thank you.
Reservation was on time, and we were seated quickly. The service left much to be desired though. Our server was impatient with us, not very attentive, and rather than speaking with us about specials or menu choices, he tried to rush us through ordering. Things we asked for were ignored, we went several minutes without drink refills, and when he did arrive to refill our waters, he left again for 20 minutes before returning with a coke refill for a guest of ours. Overall the food was excellent, and we will come again as this was not our first time, nor will it be our last. We just hope by next time his attitude will have improved, or we receive a different server.
Great service and food
Although it's unfortunate that dessert is no longer provided in the birthday promotion, it's still a great place for birthday celebrations, or just dinner in general.
Excellent service. Will definitely go back! Happy hour is fantastic.
My wife wanted Ciaos for her special birthday dinner and she was incredibly pleased with the whole evening.
We had a very tasty meal! Appetizers were great and the wine was too. For a Monday night, there was quite a crowd of people which speaks well for the service, food and overall diner experience! Thank you for providing us great food, atmosphere and time with our out of town friend! We all agreed we would meet there again!!
Food was delicious and served in a reasonable time. Waiter was friendly, helpful and attentive.
We always have a great meal at Ciao!. The food. Is fantastic and the staff is always friendly. I am gluten free and appreciate that they note their opinions on the menu, just wish there were a few more. As someone who cannot eat beef or pork, I'm pretty much limited to the Salmon with spinach and do not get to enjoy dessert.
Overall, very pleasant evening. Food was great, company was great, kitchen just a bit backed up. Hostess did come and apologize to let us know things were running slow.
We made a reservation (for 2) early in the day. When we got to the restaurant we were seated almost in the back of the restaurant next to one large party with several kids screaming and running around. Then another large party shows up that was seated next to us that was very LOUD. This restaurant is very loud, it was very difficult to talk to my spouse in a normal voice without yelling. This restaurant is not the place to go for a quite dinner.
Our server was either over worked or very s l o w. Dinner took for every and even longer to get the bill.
Always delicious and inspiring. The atmosphere, food, and service bring back memories of Italy. It's a little on the pricey side but worth every penny for flavor and service.
Love Ciao! The birthday discount is the best!
Incredible food tonight! We both tried something new for a change and were not disappointed! Great meal!
It was our anniversary and we were pleasantly satisfied with the food and the service.
We went to dinner to celebrate a birthday excited about the meal. Unfortunately the meal fell short of our expectations. Food was bland for the first time. Chicken Alfredo had little taste. Service was good. Appreciated the birthday discount.
Food was great as expected. The prime rib however was not up to ciao’s standards. It was tough and way undercooked even for rare. Had it been edible a creamy horseradish would have been nice.
We went for the Easter Buffet. Since it is an Italian Restaurant, I would like to have seen more Italian type food on the buffet. For the price it was average. This is our second year attending the Easter Buffet. Again our entire party agreed the salmon was really good, while the prime rib was average. All the staff seemed too busy to make polite conversation with their tables. Our waiter was efficient, but lacked that--I am glad you came, stop back again projection. Upgrade your prime rib and add some more choices for next year!
Every aspect of Ciao is well conceived and executed. Good value for special occasions, especially birthday's.
An excellent, locally owned restaurant. One of our favorites. Food, ambience, and service are top notch. Our home away from home!
There was a really bad odor like bad cheese or fermenting socks. The group in front of us were covering there noses when we walked in. You kind of got used to it after a little time. We normally love this restaurant but something was wrong this day.
Food was very good - seafood special and chicken parmesan, plus desserts! Wine selection excellent. Large crowd for a week night and restaurant gets very noisy. Maybe a family area and a couples area would help the noise level. Waitress was very sweet and helpful . Overall it was a good place to eat Italian food! We will go back again!
Had a wonderful birthday dinner! The bread was excellent-served warm. Nice drink selections. The sea bass and swordfish special very tasty. The beet and caprese salads were excellent. We also could hear nice live music from the bar area. They had a very attractive discount on meal portion of bill for birthday. My only suggestion would be to replace the plastic table clothes with linen!! Picky yes, but if this is to be considered fine dining, linen would be a better option.
We were seated promptly and our waiter came immediately. I had the seared scallops and my husband had the Chilean sea bass. Both were outstanding and cooked to perfection.
Great establishment for dining. The atmosphere was very relaxing and the food was great!
As usual the food was very good in the service at emptive. The chef was able to accommodate special requests
Excellent Service, Food and Drink. Good 2 hour dinner, noise level low, good to talk across the table.
Always have had great meals and service here...great for family gatherings, as well as for couples...nice atmosphere, & great deserts too! Melissa
Delicious food! I was a little hesitant because my chicken alfredo was a small portion and $25, but it was my mom's birthday and that's where she wanted to go. They have a wonderful birthday special. The ambiance is pleasant and the service is outstanding.
We came for my wife's birthday, and were very happy with the quality of the food, service and ambiance. We will definitely continue to come back!
Have had many very nice dinners at Ciao's in the past, however the last 2-3 times and especially the last time,were totally disappointing. The service was good, but 3 of the 4 meals we ordered were terrible........from not receiving what the menu described to just poor preparation. Quality has slipped remarkably. Several friends of ours have noted the same unfortunate change.
We are from Michigan and decided at the last minute to try Ciao since we were close to Sylvania. I'm so glad we did! Although we didn't know anything about the restaurant, to our surprise, it was an excellent choice and one of our new favorite places that we will make the drive to Ohio to go back. The atmosphere and ambiance was lovely, the service was outstanding and the food was amazing. Our waiter was so attentive and accommodating, and Brenda the manager came to our table several times to check on us, which made us feel very special. We can not say enough great things about our first experience at Ciao. We will definitely be back and are also looking forward to trying all of the Mainstream Ventures restaurants.
Great staff. Great food. We always enjoy stopping by on our way through Ohio.