Chops City Grill - Naples, FL

4.7
2341 Reviews
$31 to $50
Steakhouse
Winner of Best Steak House in Southwest Florida - GulfShore Life 2020

After 22 years newly remodeled and with a dynamic new menu and wine list, Chops is proud to present the best in dry-aged, Prime, American, certified Japanese and Australian wagyu steaks ... for less!

With over 100 whiskey selections, along with a 350 bottle wine list, creative craft cocktails and non-alcoholic selections, Chops pays homage to the great American steak house ...

Support Chops City Grill - Naples, FL during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 2341 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.7
service
4.7
ambience
4.2
value
Noise · Moderate
93% of people would recommend it to a friend
Sort by
Filters
CK
CliffK
New York Area
1 review
Dined 2 days ago
Overall4food5service5ambience4

We had an 8pm reservation and we were seated at 834. It was a very busy place and after our meal we could see why. Delicious, well presented food. Great wine selection and our waitress was delightful.

Chops City Grill - Naples, FL
Responded 11 hours ago

I apologize for the delay in your reservation. We schedule every table for a certain length of time and on rare occasions, when guests sit longer than expected, especially in this busy time of year we can run a little behind. It does not happen often but when it does we always appreciate the patience of our waiting guest as we tactfully get the seated tables to get up. Thank you again for dining with us at Chops.

Report
E
vipEnjoygoodfood2
Naples
16 reviews
Dined 2 days ago
Overall3food3service4ambience4

New decor is nice makes it possible to carry on a conversation.
New corkage fee of $35 for 1st bottle and $45 for 2nd bottle seems excessive
Our two NY dry aged steaks were cooked well but that did not make up for the meet being so tough.
Side dishes were good

Chops City Grill - Naples, FL
Responded 10 hours ago

Thank you for the feedback. Our wine corkage policy is right in line with the industry standard, and as cost of insurance, licenses and glassware continue to rise we continue to keep our pricing the same. Many other restaurants charge less corkage per bottle but require to purchase one from their list in addition which we do not. Thank you for dining with us at Chops and we truly hope to see you again in the future.

Report
JM
JamyeM
1 review
Dined 2 days ago
Overall3food3service3ambience5

Food is insanely expensive for tiny portions. We’ve eaten here many times but it seems to be going downhill.

D
Doreen
New England
2 reviews
Dined 2 days ago
Overall5food5service5ambience5

If you are looking for a superbly cooked steak, this s the place for you!

Chops City Grill - Naples, FL
Responded 11 hours ago

We greatly appreciate the 5 stars. There is no better complement for a restaurant nowadays. Thank you very much.

Report
D
Dolores
Chicago
5 reviews
Dined 2 days ago
Overall5food5service5ambience5

The best dinner we've had in Naples this season! The steak selections are fantastic, and the Accompaniments are outstanding. The Peppercorn/Cognac Sauce is drop dead the best I've ever had. The Stack of Tomatoes appetizer is shareable and totally delicious. Without a doubt, the service is top notch. We didn't wait very long for anything we ordered. The only complaint we would have is that the cocktails are not "generous pours" - a little skimpy compared to other establishments. We would highly recommend Chops to everyone, and we plan to be back.

Chops City Grill - Naples, FL
Responded 10 hours ago

Thank you very much for the perfect 5 star review. We greatly appreciate the positive feedback. Our bartenders do use a measured 1.25 Oz pour for all of our cocktails which is the industry standard for a shot. Using a measured pour allows for a consistent flavor no matter who makes your drink. We truly appreciate the positive feedback and kind words and we look forward to seeing you again soon,

Report
SC
SusanC
Oklahoma City
2 reviews
Dined 2 days ago
Overall5food5service5ambience5

Since my husband is in the cattle business, he knows great steaks. Chops has them!! We have dined there for at least twenty-five years or more. Always excellent.

s
skrater
St. Louis
3 reviews
Dined 3 days ago
Overall5food4service5ambience5

Overall good meal. All of our steaks were a little overcooked. For the price I would have expected better. Good news was service was very good, which has been lacking in a lot of places right now.

OT
vipOpenTable Diner
Naples
14 reviews
Dined 3 days ago
Overall5food5service5ambience5

Outstanding service and quality of food

Chops City Grill - Naples, FL
Responded 11 hours ago

We greatly appreciate the positive review and kind words. Hope to see you again soon.

Report
M
vipMarko
New England
1 review
Dined 4 days ago
Overall4food4service4ambience4

We sat outside and we had an excellent waitress! The food was delicious! We had an issue with our reservation but the manager was very hospitable and made sure our evening went smoothly, he was fantastic!

Chops City Grill - Naples, FL
Responded 11 hours ago

Thank you very much. I apologize for the reservation issue but I am happy to hear the manager was able to accommodate you. We look forward to seeing you again soon.

Report
L
Laminator
Cleveland
1 review
Dined 4 days ago
Overall5food5service5ambience5

Great food, service ambience but prepared to pay.

Chops City Grill - Naples, FL
Responded 11 hours ago

Thank you for the perfect 5 star review. Hope to see you again soon.

Report
m
maryb
1 review
Dined 4 days ago
Overall4food4service5ambience1

We loved our waiter, Zach. However, there are 2 booths right next to the restroom hallway and totally isolated from the dining room. The hostess was very flippant when we asked if there was a better table. We felt like we were in “timeout”.

Chops City Grill - Naples, FL
Responded 11 hours ago

Thank you for the kind words and positive review. I will be sure to pass along your comments to Zach as he works very hard and I am sure will be pleased with the feedback.

Report
OT
OpenTable Diner
Cincinnati
2 reviews
Dined 5 days ago
Overall5food5service5ambience5

The food and service met the expectations of a true chop house. It was high season and the staff was working hard, but could have probably used an extra server or two.

OT
OpenTable Diner
Orlando
1 review
Dined 5 days ago
Overall3food5service1ambience5

It was our 20th Anniversary and while the food was excellent, the service was not. Bread came out at same time as steak. Asked about drink refills at end of meal. We were not offered dessert, server did not tend to us very often. Thought we’d be offered a dessert or something other than a card. Again, food and atmosphere was wonderful but highly disappointed in service.

Chops City Grill - Naples, FL
Responded 3 days ago

I apologize your server was not more attentive to you needs during recent visit to Chops. I will review your comments with the staff and management so they are aware and can make the appropriate adjustments and training to make sure we uphold are high standards of service that have helped us be one of the best restaurants in Naples for over 20 years. Thank you for taking time to share your feedback and the positive review of our food and atmosphere.

Report
SQ
SusieQ
Philadelphia
7 reviews
Dined 5 days ago
Overall5food5service5ambience5

First dining out experience since the onset of the COVID-19 threat that started over a year ago. My husband and I became fully vaccinated as of March of 2021. Our best way to celebrate that earmark was to have dinner at our favorite restaurant in Naples FL. We made our reservation, sat outside on a beautiful evening and enjoyed a delicious meal. Our waitress was very efficient and delightful. Looking forward to returning soon.

Chops City Grill - Naples, FL
Responded 11 hours ago

Thank you very much. We look forward to seeing you often in the future.

Report
JB
vipJeffreyB
Miami
9 reviews
Dined 6 days ago
Overall5food5service5ambience5

Service was great. Food was really good.

Chops City Grill - Naples, FL
Responded 5 days ago

Thank you very much Jeffrey. We can't wait to see you again for another 5 star night!!

Report
OT
OpenTable Diner
1 review
Dined on April 5, 2021
Overall5food5service4ambience5

The food was incredible.

Chops City Grill - Naples, FL
Responded 3 days ago

Thank you for the perfect 5 star review. Hope to see you again soon.

Report
OT
OpenTable Diner
1 review
Dined on April 4, 2021
Overall1food3service1ambience3

Horrible service. Waited forever for drinks and were one of two tables present. Once food came, had no beverages and never got salt and pepper like we’d asked. Won’t go back

Chops City Grill - Naples, FL
Responded 5 days ago

I sincerely apologize for the missteps made during your recent visit to Chops. As you can see by our numerous 5 stars reviews and many comments about great service, this is not a typical experience our guests can expect when dining with us. I hope you will change your mind and visit Chops again so we can show you a true 5 star experience.

Report
OT
OpenTable Diner
New York Area
4 reviews
Dined on April 4, 2021
Overall5food5service5ambience4

Great experience but still think it’s overpriced.

Chops City Grill - Naples, FL
Responded on April 5, 2021

Thank you for the perfect 5 star review. Hope to see you again soon.

Report
O
Oooooo
Naples
2 reviews
Dined on April 4, 2021
Overall4food5service5ambience4

Always a good choice
Our waiter was great, very helpful

Chops City Grill - Naples, FL
Responded 5 days ago

Thank you for the positive review. Hope to see you again soon.

Report
d
donnagabes14
New York Area
8 reviews
Dined on April 4, 2021
Overall5food5service5ambience5

Delightful atmosphere! Select a booth rather than table if you prefer more quiet surroundings. Delicious food and presentations. Daniel was our perfect server! Just enough, not too much attention; Perfection! Reservation on Open Table, quick and Easy with reminders!

MS
MelissaS
Naples
1 review
Dined on April 4, 2021
Overall5food5service5ambience5

Excellent food, service, and ambience! Took our two teenagers and they loved it as well. Our 1st experience at a restaurant since pre Covid. All expectations exceeded!

SJ
StevieJ
Naples
9 reviews
Dined on April 4, 2021
Overall5food5service5ambience5

Top notch service and high quality food that is beautifully presented and well prepared and plenty of interesting beverage offerings, both wine and mixed drinks. Worth the extra $$ for a special occasion or self indulgent treat. We will certainly be back.

Chops City Grill - Naples, FL
Responded 5 days ago

We greatly appreciate your business and for taking the time to write such a lovely review. We look forward to seeing you again soon.

Report
DL
vipDavidL
Las Vegas
3 reviews
Dined on April 4, 2021
Overall3food5service3ambience5

We go to your restaurant a lot and up to now I have always rated you as excellent. Sunday night was different. We took relatives who have never been and have a winter home here. We normally go at 5:00 because we have a store in old Naples and close at 4:00.
Changing the menu at the last minute did not seem like a good idea. Glad you had a change of mind and went back to the normal early menu.

I forgot to ask for my points again. Please add and will be back in a couple weeks for my wife's birthday.

Chops City Grill - Naples, FL
Responded 5 days ago

I apologize for the mistake made about the Early Dining promotion. We never changed anything for Easter Sunday and I have already spoken to the persons involved about their error. Please contact Patti in our Corporate Office so she can add the points to your account for Sundays dinner. We look forward to seeing you in a couple weeks.

Report
c
corko
Milwaukee
1 review
Dined on April 3, 2021
Overall2food2service4ambience4

3 of our 5 steaks were significantly over cooked.

OT
vipOpenTable Diner
Philadelphia
11 reviews
Dined on April 3, 2021
Overall2food4service4ambience2

Food and service good.
Uncomfortable environment as the cooks were not wearing masks. The waitresses wore the masks appropriately. Many waiters wore the masks as chin guards or mouth covers with the nose exposed. Many guests were coming in from outside or going to bathroom without masks on.
My wife and I are vaccinated but with the numbers of Covid infections rising I was sorry I went there and felt bad for those who are more at risk. Most other places we went to were much more attentive and protective of the guests.

Chops City Grill - Naples, FL
Responded 3 days ago

Thank you for the positive feedback about the food and service as a restaurant we guarantee great service and even better food but a 2 star review because of your uncomfortable feeling due to COVID is inappropriate on this forum. We have taken COVID very seriously and have successfully implemented new policies and procedures to keep our guests and staffs safe and healthy. Additionally, we have gone above and beyond CDC and government guidelines...a full list of can be found on our website.

Report
A
vipAsta
New England
9 reviews
Dined on April 3, 2021
Overall5food5service5ambience5

Eight of us were celebrating my husband’s 70th birthday. Our waiter was fabulous, especially for such a large group. Impeccable service, we were not rushed at all. Food, as always, was wonderful. Love this restaurant!

OT
OpenTable Diner
1 review
Dined on April 2, 2021
Overall5food5service5ambience5

Simply great

TW
vipThomasW
Las Vegas
2 reviews
Dined on April 2, 2021
Overall5food5service5ambience5

Best steak in Naples

Chops City Grill - Naples, FL
Responded on April 4, 2021

Thank you very much for the awesome review!!!

Report
j
vipjdb2014
Philadelphia
24 reviews
Dined on April 2, 2021
Overall5food5service5ambience5

Food was great, best service we had in Naples

RK
RayK
Cleveland
25 reviews
Dined on April 2, 2021
Overall5food5service5ambience5

Celebrating my daughter’s birthday. Service was top notch, snd food was absolutely perfect. The night was beautiful and made possible by staff, server and chef!!! Thank you ....

Chops City Grill - Naples, FL
Responded on April 5, 2021

We greatly appreciate the positive feedback and kind words.

Report
r
rlw1243
Naples
7 reviews