Good food, very nice staff. My husband really liked the onion soup.we had 6 people at our round table and could enjoy each other's conversation.
1 of three meals (mushroom ravioli) was excellent. So was the wine selection and raspberry sorbet. Everything else was aweful. So shocking. Cold veggies, marginal cut of steak that lacked flavour on one plate. A terrible combo of maple salmon with citrus topping that just tasted like a poor pairing with moldy wild rice on the other. Good thing the wine and service saved it all. I’ll give it a year before I go back.
Service and food was excellent,servers are always pleasant and happy
We were a large group and I know that sometimes causes an issue but we were treated nicely and everyone was very polite
We had a Great time
Excellent service! Love the steak bites! Great meal!
The food was outstanding and considerate of our vegan needs, and the service was exceptional considering our groups age variance and the special occasion celebrated. we will look forward to returning again.
thank you for your considerate service.
One of the best steak houses with friendly service , good food and nice atmosphere .
We are definitely going to visit there again !
It was our first time at this restaurant and we were so pleased we chose it. The food was outstanding and the service was friendly, efficient and focused on our dining experience being an excellent one. We will return in the future.
Do not know how this restaurant is getting such good reviews I have been here twice first time a couple of years ago and the fòod was terrible...looked at the reviews this past weekend and it looked good bad decision the food was once again terrible....My husband's stripping was so tough I don't know how he was able to eat it,the vegetables were not cooked at all brocollini and beets were all very hard that you could not even eat it,mashed potatoes were bland no taste...We left hungry because we could not eat our food what a waste of 100!!!!If your looking for a good quality meal go to the keg instead....
It was not good at all.
We were placed in a very loud space, with loud music, and loud people, and in a table, rather than a booth. When we asked to be moved to the dining room, and for less music, they said it was just as loud, and that it was full. She said she would turn down the music, and it very much did not seem like she did.
When we left, we saw the dining room was fairly empty, with very little sound. If this was our first time Here, we would NEVER come back. We have had an amazing experience here in the past, and this completely ruined it. Very disappointed and displeased.
Been here three times, had great dining experience but this last one...we're a family with 2 kids and they first sat us on the lounge. They moved us to the dining area after a second request, though on a cold spot. The food was great as usual, though, and good service from the waitress.
It was a great experience,the service was excellent!
I would recommend chop to anyone who enjoys great food and great service! Our waitress was awesome!
This was the first time my husband and I ever went to Chop. The food was amazing, the staff was incredible, and the entire experience was perfect! It was the perfect choice for a quiet date night out with no kids
We were seated in the lounge, and the noise level was higher than expected. Alisha was great!
Really good. Nothing extra ordinary. It’s more like sports bar than dining.
Lexie, was absolutely amazing. The food was excellent and the total experience was outstanding. Really enjoyed the date night, will do it again very soon.
Dinner was good. And so was the service
Valentine’s Day and got engaged.
Nice Valentines dinner, after asking to be move twice, first from the lounge area, then from a table of six, finally we where seated in an area the was intimate. We had a reservation for 2 people so I don’t understand being seated at a table for 6.
We booked the restaurant as part of a team building day and we were in the smaller room which worked out absolutely great for us! We were a large group and were able to have a conversation without having to scream to hear each other. The servers were very attentive and our meal was fabulous. Would highly recommend this restaurant for any occasion.
This was our second visit. The quality in all respects was excellent on both occasions. The staff is especially courteous and accommodating. And the food is certainly five star.
Had a reservation for 8pm, for a booth specific for 4. Arrived, we were notified they were cleaning our table and would call us if we wanted to sit in lounge area. So we went, ordered drinks. 8:30 I went go front go ask, clearly they forgot us or have our table away. 8:40 finally to a small tiny booth. French onion soup cold, in a bowl, wasn’t baked in oven, black burnt pieces in soup, onions hard. Prime rib was tasteless well undercooked for a $56 meal, unsatisfactory. Scalloped potatoes were undercooked. Waiter was really nice and friendly and knowledgeable, perfect service by him. As for front service, terrible. We won’t be returning to this location.
Place was cold every time that someone open the main door, gust of cold wind made dining not a good experience
Food and service was fantastic as always
Excellent service! Very attentive wait staff! Food was amazing! We had the valentines 3 course dinners!! Such a great deal! French onion soup... AMAZING!
The food and service were very good. Our server (Ashley) was very friendly and was attentive to our needs. It was busy yet she manged her time very well. The food (promotion) was of great value. The temperature was a bit on the hot side.
had a very nice Valentines Special dinner, great food, great service, special champagne service, good price.
Excellent meal and the service was great. We had a steak that was over-cooked and the manager did the best job I've seen handling the situation, very impressed! Great job!
Food was fantastic, waitresses were very friendly and professional.
This is the second time we have gone to the Chop in the west end with our friends. The first table they wanted to seat us at was super cold, 3 air vents above the table. It was also very loud. We asked to be moved to another table. They took us to the back room of the restaurant which was much better, a warmer area and much quieter. One of our friends order was incorrect when first served so they took the plate away and the correct order was soon served. I ordered Prime Rib which was excellent and cooked exactly the way I like it. My husband also enjoyed his meal. We probably won’t be returning to that restaurant with the same friends as they were both very disappointed.
We were seated near the door and got a draft every time it opened. When we asked to be moved, we were seated at an even draftiet table. We would have expected a better seat given that we had made a reservation. The food was good but nothing special and it was quite cold by the time it finally arrived. No one came to ask how the food was, if they had, I may have sent my overcooked cold steak back. The restaurant is poorly staffed and we hardly saw our waitress. For the price we paid, we expected a much better experience.
If you have visitors from out of town and you want to bring them for a nice dinner out. This is where you come.
Excellent service,Excellent food, not to loud and reasonable priced,great location easy to access
The staff were very friendly and accommodating. The food was excellent and we did not have to wait any length of time for it to come. The waitress was super friendly and checked on us every few minutes to see if we needed anything. We would definitely go back
This is a steakhouse, yet the steak was done terribly! Husband ordered medium rare, it came out medium well, more on the well done side. It took a long time for the server to come over and check on us (I was done eating by this point), they re-did his steak finally, and it came out rare. He ate it anyway. I had the ravioli and it was okay, but it only had 7 pieces of ravioli as the whole dish. Expensive restaurant and definitely not fine dining or worth it.
Chop is a great place to meet friends for dinner. This experience was mDe even better by our server Riley. He was very attentive and very friendly. We brought fruends with us that had never been before and they quite enjoyed themselves. Thank you for a great dining experience.
Great service by our server - Michelle!
Food is always Great! It is on the pricey side, but so worth it! It was our anniversary/ birthday dinner. They said we'd get 2 free desserts, and we ended up paying for them both... but they all signed cards for us and it was so sweet!
This was our first time here. The service was stellar.
We were seated by the door and when asked to be moved to a warmer spot (it was -32 out), the manager came over and gave us 3 different seating options.
Once seated and ordered, the manager again came by to check up on our satisfaction.
My steak wasn't prepared to my preference and immediately the server took it back. I never asked for it, she just went above and beyond. The manager returned once again, extremely apologetic and gave me a free Ceasar salad to eat while waiting for my new steak and trimmings. I only asked for the meat as I was already getting full. He was persistent that I received a whole new plate. Once he realized that I truly only wanted the meat he returned with my steak a la carte.
When we went to pay, it was discovered that not only did I receive a complimentary salad, but I also received my meal on the house plus a dessert!
The quality of the food was not comparable to our usual steak house (Keg) but the service was outstanding.
It left us Truong hard to decide...better tasting food or excellent service?, For our next steak meal. We both agreed we would much rather have the high class service over quality of food.
It was our server and the manager that assisted with making our meal and evening that much more enjoyable.
We will definitely be returning there, who knows, maybe their other food menu items would be more suited to our palates?
Yes, go and try Chop. Top notch
We arrived on time and there was some confusion with our reservation but they were able to get us in right away. The service was great off the start until we got our appetizers. After that the service was slim to none. We sat at our table for at least 25 minutes with nothing but dirty plates and glasses. We were hoping to order dessert and another round of drinks but decided against it as it probably would've taken too long. We waited about 10 minutes for our server to take our payment until we decided to just drop the bill fold with the cash off at the front door with the hostess. The service was very sub par, not impressed for trying to have a good experience for New Year's Eve.