service was incredibly poor. Bar tender made us clear up before moving to a table a d argued its validity. will never go back
One meal was cold, but management replaced it very quickly and service was solid. Food was yummy, beer was cold and tasty. Nice ambiance and a good lunch.
It was great service was A1👍🏾
I loved the service and food here. The server we had was absolutely the sweetest! I don't tend to like alcoholic drinks, but decided on getting one to try and ask if it could be made lighter, she gave her feedback on the drink and made sure I liked the drink. The setting of the restaurant was absolutely stunning.
We all enjoyed our food and our server was attentive. Only detractor was a reminder that there was a 2nd seating (despite the restaurant being only 60% occupied.
I brought my Boss in for lunch and we were very impressed with everything. The food was amazing and very well priced. Most importantly the staff was great providing a really high level of service, explaining the menu and providing great suggestions. The manager Matthew stopped by our table twice to make sure we had everything we needed. Great experience and I highly recommend taking anyone you don’t want to disappoint in for a meal!
Very nice meal ! We went with the “Chop Experience” expecting smaller portions of salad, soup and sides but we received full sized portions. The seasonal green salad was especially delightful. Really, really flavor packed. Highly recommend this restaurant
Enjoyable atmosphere` good food and great service.
Temperature on the steaks was spot on!
Smoked Rib-Eye was tasty.
Nice wine list.
Service was perfect.
Service staff were great. Very friendly. However, three different wait staff employees approached out table 3 separate times with food that wasn't for us. Specialty scalloped truffle potatoes were undercooked and by the time they cooked them more and brought them back we were finished eating. One of the meals was not liked and was replaced with another meal, however we were charged for both and had to ask to have one removed from the bill. I was a disappointing experience and as it was a business dinner and guests were from the US, it was a bit embarrassing.
It was a lovely evening and the steak dinner experience was amazing !
Manager treated us to steak bites. It was our first visit to a chop restaurant. They were fantastic. Server was friendly and efficient, pleasant and quick. Food was outstanding, can’t wait to go back. No more Keg for us👍🏻
We each had a fish entree The ladies fish was quite bland, enough that they asked for some type of sauce. I had a differnt fish with a glaze that was quite tasty. We stayed quite a time and chatted and were not rushed to leave
The Chop staff where very professional, attentive and made several excellent recommendations.
Would certainly return!!
Very good service and food. Chop salad was very large and flavourful.
Very nice decor but was a little dark and used my phone flashlight to see the menu. Fantastic food and everything came to the table quickly and arrived hot. Hunters chicken was delish!
Dining experience was very nice. Server was polite and pleasant.
My dinner arrived cold but the manager was very attentive throughout our visit and offered to eliminate the meal from our bill and provided free dessert. It was still disappointing to eat an unappetizing dinner but I did not want to wait for a re-make, as offered, since my companions had their food. I would not return given many other choices in the area.
It was a great experience. The waitress was awesome. We had a menu mix up order, we should have been told the price, the bill was a surprise when it arrived. My date wasn’t expecting that! But generally everything was great.
Visit to Toronto. Close to hotel we stayed at (Crowne Plaza) so we had a nice walk there and back. Met my son at restaurant. Provided us with a table in a corner so the noise level was minimal. Food was great (prime rib) as was service. Great ambiance. We'd go back again. Thank you.
Server (Daryl? Lovely young lady) was perfect. Food and ambience was middle of road. They were willing to take a reservation which was nice. Nearby Keg would not and the Ruth’s Chris nearby is priced exorbitantly. Chop fits into the niche remaining.
Overall the food was fine, it just lacked personality or pizzazz for the price.
A Table d’Hote might a really good addition.....including dessert option for the Chop Experience maybe..".
this was a first time for both myself, and my friend, we were both very happy with the service, the meals and the extra special attention to detail, (my friend has an allergy to shell fish) the manager was amazing! our server was very through in her explanation of the menu, the wine list and the desserts, I personally loved the tea so much i purchased four of your Brewt"s
I will be back, our evening was flawless from start to finish.
Waiter was terrible, forgot the Cesar salad, had to ask, forgot to bring water had to be asked twice, only brought one milk for two coffees again had to ask, brought bill without asking if we were splitting the bill, had to ask again to split it then didn’t even minus the app off one recipe when asked. Server made the evening unenjoable.
Went there with my wife for valentine dinner. Place was over booked but very well managed. Staff was very good and service was awesome !! Food was amazing as usual
Amazing service! Staff went above and beyond in every aspect. Had a reservation and was sat promptly. Restaurant called to confirm any details earlier in the day of reservation. Went for valentines day and was very impressed. Highly profession, very enthusiastic. 100% Recommend!!!
I've been going to chop for 4 years now and back then it was way better then it is now. Had to send back both the steaks and even after correcting one of the steaks was still over cooked. Got the bill at the end and saw they had no food on it, so I was under the impression the food was covered. To later find out that she messed up the bill and charged in full after I went to pay. From food to service it has severely gone down hill over the years. Your better off going to the keg for the price they are charging.
Went here for valentines day. Chose the valentines day 3 course meal they offered. Food was great but service was slow spent over 2 hrs in the restaurant and our waiter forgot to give us some of the items that came with the deal like the champagne and bread. Overal was a nice place probably better service on a regular day.
Went there to celebrate Valentines as they had special Valentine’s Day set dinner menu. My bf and I had a great time. Staff was courteous, friendly, quick. Restaurant was very busy. One minor thing we took note, was our steaks and baked potatoes came out a bit cool, versus our usual sizzling hot steaks experience at any other steakhouse. I guess it could have been they were too busy with the Valentines special menu. But other than that, would recommend.
This is our second time coming to this location. It has been so amazing each time. Our servers were great (Most recently our server was Matthew) and the staff are very accommodating to food preferences/allergies. We will definitely be back to this location for a special occasion or date night in the near future!
Great evening. Great service. Great job Chops.
Very disappointed, usually go to the Keg and have great experiences. Chop doesn't list steak sizes on the menu so when I ordered the top sirloin and it arrived to see how small it was completely surprised me. My wife ordered the burger and got sick almost hours after eating it. Would not recommend or return
Wish we weren’t tucked away in the back corner but otherwise, great meal and service.
First time at this chain and I have to say I was very impressed. I believe this is a nicer experience than your typical KEG. Appetizers were fantastic, steak cooked perfectly. I would skip the desserts (they were meh). Service very attentive albeit a bit disjointed (ie we received apps before drinks). I will definitely return, as this is the new go - to spot for friends get together in a slightly upscale environment. Cheers!
I ordered my steak well done which should be bar far the easiest cook. When my dinner came there was actual blood on the plate and my steak was completely raw. My husband steak was fine but the baked potatoe was not baked it was complete raw and hard. We usually go to the Keg but I wanted to try something different what a big mistake!
Ps the restaurant was freezing I kept my winter coat on
Celebrating my husband’s birthday. Very restaurant. Very easy to get accommodations on food allergies. Food was good and service was great.
Great steak, great dessert and the service was top notch. I would definitely recommend.
Service was very slow and servers not attentive. Took about 1.5 hours before we were served our mains, and that was only because we asked for them to check up on it. Plates came out VERY hot - that is a signal that the food was ready and was sitting under the heat lamps for a while.
It was a delicious experience! The Winterlicious menu provided a nice variety. Everything was delicious, well prepared and the right amount; not too much and not too little.
I have only one criticism; I found the music to be too loud as our meal progressed making conversation challenging.
Overall, it was a great experience. I would come back in a heartbeat. Your restaurant reminds me a lot of the Keg with your menu choices. It is nice to know that I have another steak house I can come and get a great meal.
Server was excellent. We were seated near the door at first, but was very cold and asked to be moved and had a great table. Excellent dinner !