CHOP Steakhouse & Bar - Richmond

CHOP Steakhouse & Bar - Richmond reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. E

   Egor

   Vancouver1 review

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The place was really attractive. It has wonderful atmosphere for any celebration
   

   CHOP Steakhouse & Bar - RichmondResponded on April 28, 2025

   Hi Egor, we're happy to hear that you found our place attractive and enjoyed the wonderful atmosphere for celebrations! Thank you for the 5-star review, and we look forward to welcoming you back for more special occasions. - Manny // Assistant Manager
   

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2. T

   Tamara

   Vancouver5 reviews

   5.0

   Dined on April 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chop Richmond is my first choice for any kind of celebration with friends, quality food & cocktails. I think they see my car pull up and order whiskey smashes, steak bites, and community bread for the table before I even sit down. The food here is consistently excellent, the staff are perfectly engaging, and don't skip dessert even if you have to share. The restaurant is relaxed and spacious, the lounge has great energy, and if you're lucky enough to get the outdoor patio season - that is a fantastic summer evening! I'm always back, save my table gang!
   

   CHOP Steakhouse & Bar - RichmondResponded 6 days ago

   Wow—thank you so much Tamara for this incredible review!! It truly means the world to our team to hear how much you enjoy your time with us at Chop Richmond. We'd love seeing you back and making sure your favourites are ready the moment you walk through the door—those whiskey smashes and steak bites are always a hit! We're so glad the food, atmosphere, and service have consistently hit the mark for you. We'll be sure to pass along your kind words to the team—they'll be thrilled to hear it. And yes, that patio in the summer really is something special. You always have a table with us—thank you for being part of the Chop Richmond family. We can't wait to welcome you back soon! Warm regards-Manny//Assistant Manager.
   

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3. a

   aj VIP

   Vancouver233 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great friendly service from Tina and the other staff members. Good gluten free ribs. One of my favourite restaurants in Richmond
   

   CHOP Steakhouse & Bar - RichmondResponded on April 15, 2025

   Hi AJ, we're happy to hear that Tina and the team provided great friendly service and that you enjoyed the gluten-free ribs! Thank you for the 5-star review, and we look forward to welcoming you back. - Manny // Assistant Manager
   

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4. m

   martyn VIP

   Vancouver1 review

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   everything was great EXEPT the prime rib was drowned in grsvy. such a nice cut, a crime. to douse. it. in gravy! on the side. would have been much better. the keg has much better prime rib
   

   CHOP Steakhouse & Bar - RichmondResponded on April 15, 2025

   Hi Martyn, We're happy to hear that everything was great, but so sorry to hear that the gravy being heavy on the prime rib. We appreciate your feedback and I can assure you, that your feedback is extremely valuable and we are committed to improving based on what you've shared.Thank you for the 5-star review, and we hope to see you again soon. Kind Regards- Manny // Assistant Manager
   

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5. D

   Dawna

   Vancouver23 reviews

   5.0

   Dined on April 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was excellent prime rib and short ribs and they were cooked to perfection! Deborah, Ekbeer, and Chef Brett made my night. They presented me a card signed by all the staff plus dessert on the house! My husband mentioned earlier that he was taking me to Disneyland early the next morning and it was my first time going there. It made my evening very special, as I cried tears of happiness for their kindness and beautiful gesture! Mickey ears drawn in my card and Mickey ears in chocolate on our dessert plate!
   

   CHOP Steakhouse & Bar - RichmondResponded on April 15, 2025

   Hi Dawna, we're happy to hear that Deborah, Ekbeer, and Chef Brett made your evening special with their thoughtful gestures and perfectly cooked prime rib and short ribs! Thank you for the 5-star review, and we hope you have a magical time at Disneyland. Kind Regards- Manny // Assistant Manager
   

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6. A

   Agnes

   Vancouver4 reviews

   4.0

   Dined on April 6, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Unfortunately our friends from HK have just been to BLACK AND BLUE on Alberni Street, Vancouver Downtown before coming to CHOPS in Richmond. They are not impressed by CHOPS. I know it is not a fair comparison but they still enjoyed the dinner and the evening at CHOPS. Keep up the good work.
   

   CHOP Steakhouse & Bar - RichmondResponded on April 9, 2025

   Hi Agnes, Thank you for taking the time to review us. We are sorry your experience failed to meet your expectations. We clearly missed the mark here.I would like to find out more about your visit at your earliest convenience, If you are open to give us another opportunity, please email me at chop.richmond@chop.ca, So that we can provide you the 5 star experience you deserve. Kind regards,Manny//Assistant Manager.
   

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7. M

   Margaret

   Vancouver2 reviews

   4.0

   Dined on April 3, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great restaurant. It has a very good menu with a lot of different choices. Presentation of food is great and food delicious. The prices are very reasonable. This has become our go to restaurant
   

   CHOP Steakhouse & Bar - RichmondResponded on April 9, 2025

   Hi Margaret, we're happy to hear that you enjoy our menu, food presentation, and reasonable prices! Thank you for the 4-star review, and we're thrilled to be your go-to restaurant. We look forward to your next visit. - Manny // Assistant Manager
   

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8. T

   Teresa VIP

   Vancouver34 reviews

   5.0

   Dined on March 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was our 1st time at the restaurant to celebrate my husband’s birthday. As soon as we got to the door we were greeted with such a warm reception. The service was 10/10 & the food was 11/10. The value of the meal was also 10/10. We will definitely be back!
   

   CHOP Steakhouse & Bar - RichmondResponded on April 1, 2025

   Hi Teresa, we're happy to hear that your first visit for your husband's birthday was such a success with warm reception, excellent service, and outstanding food! Thank you for the 5-star review, and we look forward to welcoming you back soon. - Manny // Assistant Manager
   

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9. E

   Elton VIP

   Vancouver34 reviews

   4.0

   Dined on March 30, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Attentive service and good selections from the HH menu. Ordered a couple of tequila pineapple, gin & and soda, and a house red. Shared a bunch of appetizers with friends - the steak bites were my favorite, and so were the mushrooms & goat cheese dip. My go-to place to meet up with friends.
   

   CHOP Steakhouse & Bar - RichmondResponded on April 1, 2025

   Hi Elton, we're happy to hear that you enjoyed the attentive service and selections from our HH menu, especially the steak bites and mushrooms & goat cheese dip! Thank you for the 4-star review, and we look forward to being your go-to place for meetups with friends. - Manny // Assistant Manager
   

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10. C

    Caroline

    Vancouver2 reviews

    4.0

    Dined on March 29, 2025

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    We would’ve said better fr service… the server was new, but very nice and had help from another server who was great… but he spilled my wine when pouring and didn’t offer to get more… then coincidentally my friend spilled her wine a bit and funny that then the other server knocked her glass over too… all funny and everyone was good humoured about it. We only each had a glass so we thought they’d compensate us since both servers spilled but nothing… no refill or compensation. Otherwise, food was excellent.
    

    CHOP Steakhouse & Bar - RichmondResponded on April 4, 2025

    Hi Caroline, Thank you for your feedback and I'm sorry to hear about the wine spills and lack of compensation. This is not something we strive for and we clearly fell short. I understand your frustration and I can assure you, that your feedback is extremely valuable and we are committed to improving based on what you've shared. If you are open to it, I would love to invite you back to give us another opportunity to provide you the 5 Star dining experience you deserved. I would like to provide you gift card or take care of your meal when you're in next time. Feel free to email me at choprichmond@chop.ca and let me know what works best and I'll have the gift card sent out to you asap. I'd be happy to assist you in making sure your next visit is in line with the high standards we aim to maintain. I can ensure you it will be a flawless experience from start to end.We appreciate your understanding and are glad you enjoyed the excellent food. We hope to see you again soon. - Manny // Assistant Manager
    

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