Pretty good food though I requested my steak medium well and got medium rare. No big deal. Also, when we arrived, we were given a booth that had a large cut out in the wall between tables. Our neighbours were constantly staring at us as our table was lower. When we asked to change tables, they graciously did so and gave us a larger one. The only drawback to this was, if that table was available, why were we put at the "undesirable" one. All in all, a great place to go for steaks and drinks. The servers are very friendly and the food came out at a great pace. We will definitely be back!
Moms birthday was not acknowledged
Our service was so poor. Our appetizer took so long to come. It seemed like our waiter had not put the order in. When it did come, it was not hot. Our appetizer dishes weren't all taken. We had come to your restaurant on another occasion and received very poor service then as well. We have a business and would like to bring our customers there on occasion but when we did, the service was so terrible.
Service was extremely slow. Took 15 minutes for the server to ask for or drink order after we were seated. Then took forever after that for her to take our appetizer order. Another 20 minutes after we finished our appies before dinner arrived we still had our appetizer plates. The entire evening was like this. Super slow. Food was ok not great. Keg is better
Had a very pleasant evening, and at a very affordable price. I used to be a kegger, but Chop Steakhouse is my go-to steakhouse now.
We waited a long time for our food to come even considering the business of the restaurant. Several errors by the server.
Prime rib was delish! Beer was incredibly tiny. I mean TINY. Server was too chatty, and too slow
This is a hidden gem. The food was excellent and I couldn't ask for anything more from the staff who were there when we needed them. We were there for Valentine's Day and we were both very pleased with everything. We will be back.
Celebrated Valentines Day with 2 other couple. We were seated right away. Friendly staff and wonderful ambiance. We are not hurried to eat and leave. Will definitely go back.
We went out to celebrate our 32nd anniversary/valentine's day. The food was delicious. We had the 3 course special they had for valentine's day. We both had the Creamy Seafood Chowder to start. My husband had the Prime Rib rare just the way he loves it. I had the Blackened Sirloin Crab cake Oscar and extra we ordered a dish of Asparagus. Super yummy. The desserts which we were unable to finish were delicious. They were Fallen Chocolate Souffle and a New York Cheesecake with a cherry compote. We will definitely be returning again for another special occasion.
Champagne was waiting at the table as requested. The food was absolutely delicious and presentation was top notch. This is the second time my lady and I have had dinner there.
I went there on valantines day in the late afternoon and everything was wonderful our server was amazing and the food was delicious
When we first started going to Chop, the prices were much more reasonable. It is becoming cost prohibitive and the food is okay to good - not amazing. We enjoy it when we can get one of the private dining rooms because it can be quite noisy.
We have been coming to Chop for quite a few years now for special occasions and when staying at the Signature Sandman. We were there for our anniversary and had the Valentine feature. Both the prime rib and steak were good. Our server was good, however someone else would bring out the food and they tried to give ours to the wrong table. The people at the next table had just ordered and they have 2 different servers try to bring them food that was not theirs. They need to improve that problem.(note:This was not on Valentines it was 2 days before, the restaurant was not busy) Otherwise everything was great and they gave us an anniversary card as well.
I used to really like this place. Their steaks were really good and the ambiance was really romantic. However, this all changed. The waitress was talking super loudly that all the tables around could hear her. Our waiter did not provide professional service like before.
We ordered a well done steak and it came burned. Requested they do a new one that was not all burned. First, the waiter gave us attitude and said that's how a well-done steak is supposed to be, burned on the outside.... He acted like this was the first time we had steak. The manager came by and apologized and said they were redoing it and if we wanted dessert, that it would be on the house. This was appreciated but the because of this, my wife and I did not get to eat together. Either she watches me eat first, or I wait until her new steak returns which would make my steak cold. This ruined our dinner. When her steak finally came after about 15mins, it was dry on the inside.
When we finished our dinner, the manager came to clear our table but did not offer the dessert menu, I patiently waited to see if he would proactively bring it. I had to ask for it in the end. We ordered a creme brulee, which was actually above average.
During the bill, the waiter made a comment about how the kitchen recooked the steak in a different method and that we should ASK for that specific method next time if we didn't want any burned steaks, however he added that he didn't know what method it was. Ok...very useful information. Thank you again.
In conclusion, I would not recommend this restaurant. For this price, you can get much better service and food elsewhere. I was about to make a group booking at this place for a family gathering, but after this experience, I would rather not risk it.
Went for Sunday breakfast since it showed up on Opentable - but was actually just the lounge that was open. Basic food, bacon & eggs was good. The coffee was terrible.
We had a lovely time. I asked for a quiet table and we got it. The service was lovely and the food wonderful--ate too much, but didn't care cuz it was so good. Steak tender and done perfectly to what I ordered.
The service wasn't that good; perhaps that evening was quite busy. The appritizer and dessert were really nice, but the entree was so so (prime rib).
The food was absolutely perfect! Chop has been my favourite restaurant for many years now and it still always exceeds my expectations. We've already planned to come back for the crab cakes and the apple crumble!
Prime Rib is only good choice others will not satisfy value. This was a Dine out meal so $40 3 course meal. Appy Main Dessert. Sides are extra
This is a great spot for special occasions. The food was excellent, but it was our waiter, TJ, that made our dining experience great. He was very attentive and friendly.
Service was extremely slow, had to ask for everything from bread on the table, new drinks, bills and food delivery not at the same time. There was gum stuck to one plate too. I would not recommend eating here unless you have several hours to kill. Reservation was at 530, we didn't get our food order taken until 630, and we begged for our bills long after the food had been eaten (plates not cleared yet) at 930. Finally leaving just after 10 for a group of 15. We could have been out of there at 8pm had service been prompt. We had 2 servers for 15 people, the servers didn't care and were abrupt and rude when we kept asking for service. food overpriced for what it is - go splurge on organic meat and save yourself some money for better quality food.
Excellent steak restaurant, my steak was made exactly how I wanted it (Chicago style - Medium rare) which not a lot of other steak restaurants were able to do for me. The booth that I sat at was very comfortable, the service was amazing as well as the food, which made the overall experience spectacular!
Prime rib was very tender and tasteful. Excellent cut of beef not to fatty. Baked potatoe was perfect with crispy bacon on top.
Experience was enjoyable booked the next night to come back for seconds.
Awesome. That prime rib never gets old
Appreciate the careful attention to given to my gluten free requirement! I feel ‘safe’ at Chop.
Food is very tasty & nicely presented at this stylish restaurant. This place is a carnicore’s dream, but additionally there are nice fish (& chicken) options.
I love that we can have a conversation & not strain to hear each other. Service is friendly & unpretentious. It’s become our go-to when one of us is craving a steak.
I got there early so I don’t mind if I have to wait. The service was excellent but the food needs improvement since when I did ordered the crab cake the appearance looks a bit burnt but it tasted good. My only concerned was the New York Sirloin too much fat on it. If the cook can trim it out then it won’t be that bad. At the end the tiramisu was light which was good but lacking so much flavour. The experience was really good but the prices are fair.
Went to Chop as part of DineOut. I'm skeptical of restaurants attached to hotels so my expectations were low, but Chop was very good. Appy: Crab Cakes, Main: Prime Rib, and Dessert: Apple Crumble.
I think the desserts are sourced from another supplier because it was weak in comparison to the other 2 courses. The Prime Rib especially was excellent.
Dineout was great!! All choices were amazing. Prime rib was perfectly cooked and hunter chicken was delicious. Only downside was they ran out of crème brûlée but we got the tiramisu instead, which turned out to be delicious as well! We will definitely be back again in the future.
It should have been perfect if wait wasnt long. Food was great, nice ambiance , well portioned meal
Came for Dine Out. Artisan greens had delicious basil honey lime vinaigrette. Crab Cake Oscar for main course - top sirloin, crab & corn cake, house-made béarnaise sauce - really enjoyed the crab cake on this. Server said sirloin had cajun rub but I couldn't tell coz of the stuff piled on top. Didn't matter - it was flavorful enough. Came with fried onion strings (salty!) and choice of baked or mashed potato, fries, or vegetables. Desserts - since there were 3 of us, we were able to try all 3: creme brûlée was ok (bit salty), tiramisu (least favorite) and the warm apple crumble was the clear winner! Overall good food, good value.
I Had crab cake on sirloin steak with extra crispy fries, apple crumble with ice cream and salad for dinner. I found out they changed their staff every few months. Their steak is the best in richmond area.
Appreciate that they check in to an allergy issue. It took a little longer than usual for our order to be taken. We are a group of 7 -.three in the group order steak and one is a little dry the 2 if fine. No complain on the food.. over all experience is good
Overall a bad experience, maybe it was because it was dine out Vancouver and they were not prepared. Regardless, we had to wait 30 minutes past our reservation time. Finally got seated at our table, the server brought us a couple glasses of water while we looked over the menu. One of which had lipstick on it, he should have immediately taken it away after it was brought to his attention. He left it on the table and his response was “oh that’s not good”. He walked away and came about 10 mins later to take our order, still had not replaced the drink. 15-20 mins passed before finally getting a new glass of water. The food took almost an hour and looked like it had been ran over in the parking lot, prime rib was drenched in sauce and the sides were warm/cold. Had the creme brûlée for dessert, took two bites and just couldn’t eat anymore. When the waited came by it was like he knew it wasn’t any good by his comment. Not a pleasant dinning experience.
It was our first time and it didn’t disappoint
We came for Dine Out Vancouver - great service, great ambiance, great food. What more could you want? We will be back
Server was great and feel bad I can’t leave her name. Great service but food was below average. We all had worse than average meals and for the cost of much rather eat a Cactus or Joeys at 2/3rds the cost. Might as well just go to the Keg for a far more superior meal. Felt a little tight in there and a little cafeteria like....almost like an old hotel breakfast restaurant with some gotti furnishings. It wasn’t terrible but overall not great. The only reason for not rating it any lower was the people. Great and friendly service throughout.
We came here for Dine Out and was pleased to find that the food did not disappoint as it may when kitchens have to deal with multiple Dine Out orders. The Prime Rib I had was of decent size. My only critique is that I wish the crab cake had more sauce.
It was my first time here. We had prime rib and it easily made it to the top 3 best prime ribs I have ever had. Great job! Will definitely visit again.
We had a great Dine Out Vancouver experience, and our friends who had never been to CHOP before said they will be returning as well. See you for the lunch option!