Great food and excellent service! Highly recommend this spot. Consider it as a great
A wonderful evening with a friend, highlighted by the knowledgeable and energetic service of Tiffany - left feeling like we made a friend ... never disappointed at CHOP.
Great late spring evening eating on the patio. Food was good and excellent service.
Good Food, nice ambiance, knowledgeable and attentive servers, impresses guests.
Went there for a belated Mother’s Day celebration. Service was just amazing, and my server, Jolene deserved all the credit for that.
This is my fifth time dining at Chop Steakhouse and it is never disappointing. I've gotten a few different steaks from there and each time they were so good. The ambience is very nice, and the wait staff is very friendly. I will definitely be back again and again.
Hello - as usual the experience was great - only thing is that because it was Mother's Day dinner, some of the items on the menu were no longer available - sadly this was found out after we had ordered. Staff was amazing as usual. My only suggestion is that food inventory management be a priority in future so as not to disappoint. In the end, they offered me an option of my choice and that was great.
We'll be back again soon - things happen so no stress.
Delicious food, excellent service - sat in the bar area - overhead music very loud - but from salad to desert - would definitely dine there again.
I have visited a couple of Chop restaurants and this was our second visit to this one in 2 weeks. It was mothers day and I booked for my family of four. The latest I could book a table for was 5:15pm but I was hoping for later. By 6pm the restaurant was half empty, so I have no idea why I couldn't have had a later sitting.
We placed our order and the waitress offered us bread whilst we waited, we were given one roll to share between 4 people, not the best start.
All 4 of us ordered steaks, I ordered mine medium/rare, when I cut into it was beyond well done. I sent it back. The manager came and appologised. The next steak came and it was rare/blue. Everyone else had nearly finished so I ate it. As an apology we were sent a 'trio of desserts'. I thought this was a fair gesture. We then ordered our desserts. They had obviously run out of cheesecake, but rather than tell us they must have defrosted some of the miniature ones they use on the 'trio of desserts'. To be honest the cheescake was not edible. We sent one back and left the other. When the bill came they had cancelled the steak and removed my drink. The cheesecake and the trio were not on the bill.
My wife was then presented a herb plant for mothers day, it was somewhat wilted and dishevelled.
Will we be going back? Not to this one, the one in Oakville is consistently better. But in all honestly the Keg is better value and often of equal quality with a better atmosphere.
Went for Mothers day brunch. Lovely! Glad we made reservations though!
I have been to Chop several times for business meetings and it has always been a great place to have meetings and enjoy great food and service. Mother's Day brunch was excellent.
Beautiful decor and wonderful service! From the moment we sat down to our amazing dinner, very impressed with this restaurant. It was my birthday and our server Alex went the extra mile! Even the manager surprised me with champagne. This was our first visit and it will not be our last.
I had my birthday dinner here, the food was awful, my well-done steak was oozing with blood, see the pic attached.
The servers, the hostess the manager was exceptional, for them alone, I would go again.
But my food was truly bad, I was served green bean, which I hate, the menu said vegetables, but all I got was green beans, I ordered mushrooms on the side, never in my life have I had mushrooms that tasted so bad!! OMG!!
The baked potato had one huge hard uncooked piece in the middle.
I was truly disappointed because I read the reviews and truly thought this would be a great place, I was so turned off, I had to pack my dinner to go!
The best thing about this place is the staff, the hostesses were soooo nice!
The manager was so accommodating of my late seating.
But I don't think I can sacrifice good food for good ambiance and service!
I hope they get a better cook soon!!
Been here a few times for lunch with my girlfriends. Always good food and great service.
Ate in the bar. The food and service was great. The crème brulee was fantastic. The atmosphere was fun and there was lots of TV's to watch the game.
The food was amazing, however the service was really off. Was seated and ignored for 10 minutes. A server came, then ignored us for another 20 minutes. After we ordered, our starter and appetizers came together... they should have been spaced out, and our mains came while we were still eating our appetizers, so we had the choice of not finishing our $15 appetizers or letting our $46 steak get cold. When you go out for a nice dinner to catch up, it shouldn't feel rushed! Also, the server's shift was over before we left, so we settled and the server indicated she would hand us off to her colleague...who we never saw despite being there for almost another 2 hours. Would have liked to order a coffee! Don't get me wrong though, the steak and crab were delicious! The food was amazing. But at $100/person, service is just as important as food.
We haven‘t finished our salad and soup. A waiter brought out our steaks and left on the table. Our designated waitress passed by and took the steaks back to keep warm. After 5 minutes, another waiter brought the steaks out again. I am pretty sure he was aware we had not finished our salad but he had no intention to take it back until we told him. We are very disappointed about the service. However I gave the stars to our designated waitress who really tried to rectify the situation.
Prices are very reasonable for what you get. Better value than most of the other steakhouse chains. Quality of food & srvice are excellent.
Excellent evening. Everyone enjoyed their food. The service was attentive without being intrusive. Overall, a great experience. Would recommend this restaurant to anyone asking.
food and service was amazing. our server was very attentive, even when one of our party was late. Unfortunately, during our meal/dessert a large group was seated beside us (15-20ppl) which made conversation in our table very challenging. We decided to leave shortly thereafter which is unfortunate, as we would have enjoyed staying longer.
Overall the experience and atmosphere was very good and would return in the future.
Great lunch meeting...thank you. Will join again in the future.
Lack luster at best. Low quality food, high quality prices. For the exact same price point you can eat at Ruth Chris Steakhouse without lower food quality than the keg.
Another expensive looking restaurant serving the masses at the Hilton Hotel on the property.
Food was good but not worth the money. Service was really good.
The other members of my party enjoyed their meals very much, I did not. I was very disappointed to learn that the mushroom ravioli had been removed from the menu. I had a difficult time finding something else I wanted to try. I finally chose the hunter chicken as the closest meal to the ravioli, however, I did not enjoy it at all. I could not even come close the finishing it. It's a shame because up to now we have enjoyed your restaurant quite a few times and even recommended it to others. My husband really likes your peppercorn steak, but unless the mushroom ravioli returns or I can find something else on the menu that I like, I don't know when we will be coming back.
Extremely slow service. Server took forever to serve us he would be walking around but wouldn’t come to our table. Food is really good but need to be very patient
the food was great but s bit pricy if you compare to others
Excellent service. Warm atmosphere. Great food. Went for a friend’s birthday and had a fabulous time.
It was pretty good. The portions were decent. Only negative, I had to ask the server for water 4 times before I received it.
Good food and nice wine list. We had a new waitress from Ireland and she was a joy to talk to.
Amazing food. Excellent service by our server, Cameron. Would definitely recommend this place for any occasion!!
Wonderful meal, waitress was very patient in detailing the specials and idiosyncrasies of the menu to us newcomers. Food was quite lovely, no complaints. Recommend the "Chop Experience".
Been there over a dozen times and sadly the amount of salt in everything we ordered was over the top. We did not enjoy the food this time and it’s unfortunate given how frequently we visit after work. Will have to find a new venue to host. Disappointing
Great service... have had better tenderloin
Good meal. Well prepared and good service in a gentle ambiance
Food wasn't very good, the bar area was very loud. I will not be coming back here again.
Had a g8t time, enjoy da food. Lovely atmosphere. Will visit again in da near future.
I have been to this location on numerous occasions and have recently been displeased with quality of the steaks. I tried the prime rib this time and was very happy with the choice. The service was excellent and I was very happy with Madeline.
Great steaks, the server was very helpful with suggestions, would definitely dine here again.