Chop Steakhouse & Bar - London
Take a break from shopping at London's White Oaks Mall, or hop off highway 401 for a great dinner out. We’re located at 977 Wellington Road S, near the Westminster Ponds & London Health Sciences Centre, next to the Holiday Inn. Heading to London International Airport or checking out a movie at the Landmark Cinema 8 London? Chop is near you so pop in and say hi!
Chop is open for lunch, happy hour, dinner and late night! Unwind in the lounge and let our bartenders mix you a classic cocktail, or relax in the dining room and enjoy our hospitality with great food & great company.
We serve timeless steakhouse dishes as well as new takes on surf and turf. We serve 100% Canadian beef, remarkable desserts, and fresh seafood.
Menu
Great service. Amazing food and just a great time!
I was asked if we wanted water or sparkling water to drink when waitress first came to table. Nice choice. I thought as in other places I have been you would be given a choice with no charge. Not hear, $7.98 for a bottle. They should have mentioned that up front.
Great ambiance, reservation was perfect no waiting. Our server was excellent and attentive. 3 course meal was timed well and entree did have a little problem with luck warm potato and mix up on one veg but not serious. No rush to finish and really enjoyed our evening
Hello RickF. Thank you for your great feedback of your visit with us! It's great to know your server took care of you and your guests with exceptional hospitality. I do apologize for the hiccups you encountered with the potato and vegetables, I am glad you enjoyed your overall experience. If you would like to talk more about that, email me at london@chopsteak.ca. Please ask for me the next time you visit, I would love to say hi. Kindest regards, Andrew Whitney, Asst. General Manager
Another excellent experience! Delicious food, and prompt, courteous service.
Hello CraigB, I am happy that our team, time and time again, take care of you and your guests. Hospitality to our guests is our number one concern. From culinary and their passion for food, to service and their passion for people. Thank you for taking the time to let us know your experiences with us! Please ask for me next time you are in, I would love to say hi. Kindest regards, Andrew Whitney, Asst. General Manager
We thought we loved the Keg - this place was by far the best steakhouse we have ever been to! Thank you for an enjoyable evening in London, and the best steak I’ve had in my life!
Hello Anonymous, Thank you so much for your amazing feedback and review of your experience at our store! It feels great to read that we are the best steakhouse you have ever been to! I have already let our service and culinary team know about your kind words. Ask for me next time you are in, I would love to say hi. See you next time, Andrew Whitney, Asst. General Manager
We booked at table for 7 but only 6 chairs and place settings when we were shown our table. Drinks were served promptly but our order wasn’t taken until after we asked Manager to send our waitress back. One steak ordered medium rare was barely pink in the middle and sent back. My steak was overly salted, but I didn’t complain because at that point I was so hungry I was afraid of another long wait for food. Artisan salad I ordered had a bare drizzle of dressing and I could barely taste it.
Overall for the money I would NOT go back. Best thing I had there was a Cosmo.
Hello SamC, Thank you for you feedback. I am sorry to hear that you did not have a great experience here at Chop. I would ask that you contact me at 226.223.5100 so that I could invite you back in as my guest. I look forward to hearing from you. Regards, Mike Leyte General Manager.
This was our second visit to the Chop Steakhouse. The food and service was outstanding once again. The steaks are very flavorful Our Server “Breanne” made our experience amazing. We look forward to making this our new “steak place”....
Hello DeborahD. Back to back visits and back to back amazing reviews! Thank you for making us your new steak house. It was a pleasure meeting you on your last visit. I will be sure to let Breanne know your kind words. Let's us know when you are coming in next!! Kindest regards, Andrew Whitney, Asst. General Manager
One of my favorites in London, ON. Good athmosphere and there’s more love in the food than in similar restaurants in London. Good vibes also!
Pleasantly surprised. Enjoyed it better than The Keg.
Hello Deborah D. It sounds like our service and culinary team were able to deliver hospitality to you and your guest(s) at a high level. We appreciate your kind words and are very happy you visited us. Please ask for me next time you return, I would love to say hi. Thank you, Andrew Whitney, Asst. General Manager
Birthday of niece
Hello Anonymous, Thank you for the 5 star rating of your visit! I hope your niece had a great birthday! See you next time, Andrew Whitney, Asst. General Manager
Just as good as the Keg. Prime Rib was amazing but was ordered medium and came out rare. The apps were over priced and lacking. Overall excellent. Sirloin was perfectly cooked. Service was spot on even on New Years Eve.
Hello LAURA33, I am happy to hear you enjoyed your overall experience with us on New Years Eve! I do apologize about your prime rib being cooked improperly, I will bring your concern to our chef to provide coaching to his team. Thank you again for writing this review, we do appreciate the feedback. See you next time. Happy new year! Andrew Whitney, Asst. General Manager
From the warm welcome upon entering to the right mix of team members servicing the table, the efficiency and speed of delivery was matched only by the warm, professional, and courteous service by Anita.
I was impressed by the overall organization on New Year’s Eve. OpenTable suggested a 90 minute end-to-end service and it was just perfect and was accurate within a minute of paying the bill.
Will be back.
Hello Anonymous. Thank you for an amazing review and great feedback. Anita is one of our veteran servers, and it clearly shows in your review. I am glad she was able to make your New Years eve dinner one chalked full of hospitality. I will be sure to pass your kind words on to her! Kindest regards, Andrew Whitney, Asst. General Manager
Chop is always our choice for dining out.
Their food is excellent, their wait staff always courteous and attentive.
They pay attention to special dietary needs/requests and insure that everyone involved in the preparation and serving your meal are aware.
Hello Anonymous. I am very excited to read that our team took care of you and your guest(s), paying close attention to dietary requests. We take extreme pride, as well as caution, in our dietary/allergy requests to ensure a safe and satisfying experience. Come see us anytime, you will be in good hands! Kindest regards, Andrew Whitney, Asst. General Manager
Best steakhouse in London. Easily. Food was amazinf, Milo our server, was amazing. Thanks chop for another great meal.
Hello KATHLEENL. We appreciate you calling us the best steakhouse in London! Our team works hard both service and culinary to make sure our guests are taken care of every time you visit. It is great to read reviews that show our hard work pays off. Milo is fantastic, he not only is a server, but a Supervisor and leader as well. I will be sure to tell him your kind words. Thank you again, Andrew Whitney, Asst. General Manager
One member of our group has significant dietary issues, and she commented a few times that she’s never felt so taken care of at a restaurant as she did tonight.
Our server took her issues seriously, consulted with the chef, and even the manager came out to make sure everything was going to be ok for her.
I’d already enjoyed my previous experiences at Chop, but the attention to the food sensitivities was incredible. Thanks!
Hello Anonymous, This review is amazing! We truly appreciate you passing along your feedback to us. It shows me that our team went above and beyond to ensure that your guest with the dietary need was taken care of at a high level, and our team did as they are trained to do. I will share this with the culinary and service teams, so they too can read your kind words. Please ask for me next time you are in, I would love to say hi. Kindest regards, Andrew Whitney, Asst. General Manager
Delicious, as always. This is our favourite place to eat when we're in London. The prime rib melts in your mouth.
Hello Shawn. I am very happy that we are your favourite spot to come when you are in town! We appreciate your review, and I am very happy that our team takes care of you when you visit. You are not kidding about the prime rib! Please ask for me next time you are in London at our store, I would love to stop by your table. Kindest regards, Andrew Whitney, Asst. General Manager
This was disappointing experience. We are CHOP fans but 1st time at this location.
We were taken early - GOOD
Drinks Order was Taken Quickly - GOOD
My drink had to be sent back twice because it was flat - NOT GOOD
Salads - GOOD
Steaks - Both over cooked - NOT GOOD
Wine Price - GOOD
Service Overall - GOOD
Hello DougM, I am truly sorry about your experience that you had with us. As you know from your other Chop visits, this sounds off the mark of what we are about. The two things of most importance, food and drinks, we did not come close to your expectations or ours. I would love to talk more about your visit, if you could contact me at london@chopsteak.ca or by phone at 226-663-5100 I would appreciate it. Look forward to hearing from you, Andrew Whitney, Asst. General Manager
The food and the service were excellent.
Hello Anonymous, Thank you so much for the 5 star rating of your visit! I am happy that Skylar went above and beyond to make your evening that much more enjoyable. I will be sure to pass on your kind words to her. Ask for us on your next visit, we would love to say hi. Kindest regards, Andrew Whitney, Asst. General Manager
Great waiter and service followed up with great food .
Hello Anonymous. Thank you for a great review of your visit. I am happy to read that our culinary and service teams made your experience great! Please ask for me next time you are in, I would love to say hi. Kindest regards, Andrew Whitney, Asst. General Manager
Great food and service
Hello Anonymous. We appreciate you taking the time to comment on your visit. It is great to hear our service and culinary teams made your experience a good one! I will be sure to pass along your kind words. Please ask for me next time you are in, I would love to say hi. Thank you, Andrew Whitney, Asst. General Manager
Great food and atmosphere, service was excellent found the extras a little expensive but otherwise great evening
Hello JF6735 What a great review! Thank you so much for providing feedback of your visit. From culinary to service it shows our team made your experience a hospitable one for you and your guests. Please ask for me next time you are in, I would love to say hi, Kindest regards, Andrew Whitney, Asst. General Manager
Graduation
Hello Anonymous, I am so happy you spent your special day with us and we were able to make your experience 5 stars! Please give my congratulations to the graduate, and we will see you next time! Kindest regards, Andrew Whitney, Asst. General Manager
Good food, great service!
Amazing, thank you for the 5 star rating. I see that we got 4 stars for the food. Is there something that we can do to earn 5 in the category? If you would like to share any info with me you can email me at londongm@chopsteak.ca. Regards, Mike Leyte General Manager
It was a fantastic meal. Server was great and appreciated our humor.
Hi Maggie, Thank you so much for taking the time to let us know how your experience was during your visit. I am happy to hear that you meal was the one of the best you have had here. Not sure who your server was, but it was nice to see they were able to have some good fun with you and your guests. Next time you are in, please ask for me and I will stop by your table and say hi. Regards, Mike Leyte General Manager.
Best cocktails. We always have very good service.
Hello Felrac, I am so pleased to hear that we have the best cocktails. I would have to agree with you. :). I will let my team know that there service is recognized. Thank you for sending in your feedback. Regards, Mike Leyte General Manager
Good drinks, good food and good service. Definitely would go back.
Hello pauls. Thank you for taking the time to review your experience with us. I am glad to read that our service and culinary team took care of you and your guest(s) while in our building. See you next time! Andrew Whitney, Asst. General Manager
My wife and I enjoyed a night out. The prime rib was done to perfection and the accompaniments were great as well. Had a nice glass of wine with dinner and dessert. Server and her trainee were attentive to our needs and were very professional. Overall a great night out.
Hello Anonymous. It sounds like your evening with us was a great experience. It makes me feel great hearing our server and trainee took care of your needs, and your wife's. in a professional and hospitable manner. I will be sure to pass along your great review to our service and culinary teams! See you next time, Andrew Whitney, Asst. General Manager
Great tasting steak, great server.
Hello ConradE. Thank you for writing such a great review. 2 things we take pride in, steaks and service, and I am glad to read our culinary and service team hit the nail on the head. Ask for me next time you are in, I would like to say hi. Kindest regards, Andrew Whitney, Asst. General Manager
The following day we received a communication informing us that we did not honour our reservations. Being a honourable person I must admit that I am somewhat taken with such a strong accusation because we were there.
Your receptionist was informed of our name when we arrived.
While making the reservations I asked them to seat us at a nice table for my wife and I were celebrating our 55th wedding anniversary. That did not happen.
Our server was very good and at the end of our supper she brought us a complimentary dessert.
Hello JohnM, Thank you for letting us know about your experience. I do apologize about where you were sat in the restaurant and the notification you received about not showing up for your reservation, I am unsure as to why the computer sent that out. I am glad to hear the service was great and bringing a celebratory dessert is a nice touch. I would like to talk to you more, if you would contact me at london@chopsteak.ca, I would appreciate it. Kindest regards Andrew Whitney Ast. General Manager
The service was great. Considering that is a steakhouse, I thought the meat would have been cooked to my specs...but it was overcooked. The server took it back with no fuss. Overall, it was fine, but overpriced for the food. Again...service was very good.
Hello JosephineS, I am sorry to hear that you did not get your steak cooked to your liking. It is our continued efforts to send out every steak we cook to be perfect for every guest. I am sorry we missed the mark with you. I am also sorry you feel it was overpriced, I will be sure to share your feedback with my home office. Please feel free to reach out to me at londongm@chopsteak.ca as I would like to have you back in as my guest. Regards, Mike Leyte General Manager.
Once again, exceptional dining experience! I love how easily Chop can accommodate dietary needs, and how incredibly friendly the staff is. Best steaks in London, in my opinion! Thank you, Chop, for amazing meals and even more amazing service.
Anniversary Dinner chose Chop Steakhouse based on past reviews and we were not disappointed. Booked reservation on line, greeted as we walked in the premise. Seated promptly. Jenny our waitress was attentive and professional throughout our dining experience. At the end of the meal Chop Steakhouse provided us with a great anniversary desert. Steaks very nicely done and cooked to perfection.
Hello antoniog, Happy Anniversary!!. I am so happy to hear that you had a wonderful experience during a very special occasion. I am excited about sharing this feedback with the culinary team and more so with Jenny. She will be pleased to know that she helped provide a wonderful experience. Regards, Mike Leyte General Manager.
We went for my husband's birthday. He said the prime rib was amazing. There were five of us and while mine was about what I expected everyone else seemed to enjoy there food tremendously. We would go back.
Hello TracyT, Thank you for taking the time to let us know how your visit was. I happy the birthday boy enjoyed his prime rib. As for your meal, I was hoping you might have some more input about it to see if we can make it more memorable. If you would like to email me at londongm@chopsteak.ca I would love to hear from you. Regards, Mike Leyte General Manager.
Unfortunately I was disappointed with my meal on this occasion. I have been several times before and really enjoyed my experience. My steak was undercooked as I ordered it medium and most of it was rare and over salted. The sauce for the steak oscar was also very salty. However. The service from Milo was exceptional!!
Hello WendyC, Sorry to hear that you did not enjoy your steak during your last visit. I will be sure to use the feedback to talk to my culinary team to ensure we take more care in seasoning your steak and cooking it as well. I would ask that you reach out ot me at londongm@chopsteak.ca. On a side note, I will be sure to share your comments with Milo. He will be pleased to know that you felt that way about his service. Regards, Mike Leyte General manager.
Back with my wife after a not as good experience ( food wise) a month or so ago , glad to say that we weren’t disappointed and it appears like the complaint I provided last time has worked and Andrew did in-fact make the necessary adjustments to turn things around .
We’ll definitely be back again and again .
Service is always top notch .
Hello MackA, This is so good to see that we turned it around for you and your wife. I am so happy that Andrew helped play a part in that. I will be sure to let him know that his efforts did not fall short. Thank you for your feedback. Next time you are in please ask for me and I will stop by your table to say hi. Regards, Mike Leyte General Manager.
Had probably the best steak I've ever had at Chop Steakhouse.
Hello IanR, Wow! Glad to hear that you had the best steak you ever had at Chop. It is nice to know that our hard work get noticed. I will be sure to share this with my culinary team. Regards, Mike Leyte General Manager
Chop is one of the best restaurants I have ever been to. The staff is incredible, the food is amazing, and the chef can accommodate any allergy needs. Amazing service and fantastic quality. Skyler, our waitress made our entire night wonderful. We love you Chop!!
Hello SteveP, Wow, could not be happier reading your review! It clearly shows our team went above and beyond through hospitality during your visit. I will be passing on your kind words to Skylar, as well as the entire service and culinary team. Please ask for me next time you join us for lunch or dinner, I would love to stop by your table. Thank you, Andrew Whitney, Asst. General Manager
It's been a very nice experience for a team dinner and the food was fantastic.
Hello ChrisL Thank you for an awesome review! We appreciate you taking the time to write it. Please contact us again for another team building dinner, or a personal one. See you again soon, Andrew Whitney, Asst. General Manager
King crab was disappointing debatabley even king crab
Everything else was excellent
Hello MarkS. I am glad to read that you enjoyed your visit. I do apologize for the king crab legs, and would love to chat more with you about that. If you could contact me at london@chopsteak.ca, I would greatly appreciate it. Look forward to hearing from you, Andrew Whitney, Asst. General Manager
Excellent service and food was delicious. We will definitely return!
Hello Sade. Thank you so much for your review. I am glad to hear our team, both culinary and service, took care of you and your guests. I will be sure to pass your kind words on, and we will see you next time! Andrew Whitney, Asst. General Manager
