Chisou Mayfair

4.5
285 reviews
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£26 to £40
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Japanese
Chisou Mayfair is London's most centrally located Japanese sushi restaurant, seconds from Oxford Circus Tube station.

The menu is a mixture of classically authentic Japanese dishes including sushi, sashimi, tempura, noodles and small hot and cold plates.

Served izakaya style we recommend customers order a variety of dishes and share them on the table.

Tables can be booked in the main restaurant or at the sushi counter in front of the chef.

The restaurant is warm and inviting, the staff happy to help explain the food on the menu and select sakes and wines to accompany the meal.
What 285 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.4
service
4.2
ambience
4.0
value
Noise · Moderate
90% of people would recommend it to a friend
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AB
London
55 reviews
Dined on March 6, 2019
Overall 5food 5service 5ambience 5

Another outstanding meal at Chisou! It's the first time we've visited the new location and we're really impressed: it feels lighter and more airy than the previous Mayfair location. Service as ever was outstanding and the food itself was absolutely delicious. Very highly recommended.

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i
Austria
2 reviews
Dined on February 24, 2019
Overall 2food 3service 1ambience 2

Food was good but the entire service was extremely slow.

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f
London
2 reviews
Dined on February 24, 2019
Overall 1food 2service 1ambience 3

Nice interior with decent sushis but the extremely poor service is what puts me off. We waited ages for somebody to take an order and again waited very long before we could pay. The restaurant was nit crowded at all. Given prices, I would have expected better service.

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PS
London
4 reviews
Dined on January 20, 2019
Overall 5food 5service 5ambience 5

Great place for family

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OT
3 reviews
Dined on December 23, 2018
Overall 5food 5service 5ambience 5

The best sushi place in town, will come back for sure next time when I visit london

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d
London
27 reviews
Dined on December 13, 2018
Overall 5food 5service 4ambience 4

Great Japanese restaurant hidden in a back street near Bond Street station. Excellent service and wow the food is first rate

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f
New York Area
3 reviews
Dined on December 1, 2018
Overall 5food 5service 5ambience 4

Thx for the wonderful time

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RS
London
11 reviews
Dined on October 1, 2018
Overall 4food 5service 5ambience 4

Superb sashimi and grilled eel. High quality food with good unobtrusive service. Not ridiculously expensive for the quality. A winner.

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MH
London
1 review
Dined on September 7, 2018
Overall 2food 3service 1ambience 3

The food was fine, however the service is poor, food waiting time is too long and waiter forgot our requests. Not satisfied at all for the service

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OT
London
4 reviews
Dined on August 3, 2018
Overall 2food 2service 1ambience 2

Head sushi chef’s attitude is unpleasant and even our order did not come after 40mins. It was not recommended to anyone!!!

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CH
London
3 reviews
Dined on July 25, 2018
Overall 4food 5service 4ambience 5

we sat outside, interior looks very pleasant and original.

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AA
London
4 reviews
Dined on July 12, 2018
Overall 5food 5service 5ambience 5

Beautiful food and ambience recreated at their new location. A wonderful experience.

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LL
London
18 reviews
Dined on June 30, 2018
Overall 1food 3service 5ambience 2

The Welcome and service was fantastic. From the Manager to the waiters all excellent.

The ambience is nothing great. Tables are too close to each other that you can hear all the conversations on the table next door.

Asked for a Large bottle of water and was told they had run out!! You can imagine how shocked I was to hear a resturant out of water. The food arrived and asked for chilli Sauce. And Yes, you guessed it right. “Sorry sir we do not have any chilli sauce but you can use the powder!!” I just didn’t have any words. This is meant to be a high end Japanese resturant and you don’t even keep large Water bottles and chilli sauce?

At the prices they charge you are better of going to Nobu.

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GH
1 review
Dined on June 26, 2018
Overall 1food 2service 4ambience 3

The restaurant has closed down and is being relocated. This would have been helpful to have been notified about in advance. Our booking had been moved to the sushi counter next door without notifying us, and it meant we had a much more limited menu and different ambience. Some communication about the closure would have been preferable.

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KD
Portland
2 reviews
Dined on June 20, 2018
Overall 5food 4service 5ambience 5

Was lovely. Nice service. Everything tasted great.

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GF
London
23 reviews
Dined on June 14, 2018
Overall 5food 5service 5ambience 5

Great Japanese food and always good service

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OT
London
1 review
Dined on June 5, 2018
Overall 4food 5service 4ambience 4

Great food and friendly service. It’s a pleasure to dine there as always.

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OW
London
2 reviews
Dined on May 31, 2018
Overall 4food 4service 4ambience 3

A pleasant, small restaurant. The food was high quality and enjoyable. Tables are fairly close together, so privacy is a little tricky. That said, I sat outside which was fine.

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OT
London
60 reviews
Dined on May 30, 2018
Overall 5food 5service 5ambience 3

Very high quality Japanese food made in the premises.

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f
London
24 reviews
Dined on May 20, 2018
Overall 5food 4service 5ambience 3

excellent service! we were seated outside in the sun and I expected that they would have forgotten about us but they kept coming to check that we had everything we wanted. Good quality food so worth the price, but stay away from the small plates and chocolate fondant - they were overpriced and overcooked

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Dallas
5 reviews
Dined on May 13, 2018
Overall 5food 4service 5ambience 4

We had some trouble finding the right door at first. We arrived just to look at the closed door for the wrong part of the restaurant. Take the left door instead!! The staff was lovely and took good care of us 4! The ambience was nice and noise level low although we may had a bit too much fun and interrupted the otherwise quiet atmosphere! We tried many various options including the smoked fish. We loved all of it. I would go back again next time I am in the area!

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CK
London
6 reviews
Dined on May 12, 2018
Overall 5food 5service 5ambience 5

I have been to the resturant a number of times and it has never disappointed me

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SK
London
1 review
Dined on May 4, 2018
Overall 5food 5service 5ambience 5

Food is excellent, as is service. We had sashimi and sushi, as well as miso cod and few other accompaniments. Everything was very fresh, well made and service was attentive but not overbearing. Would definitely come back and looking forward to the new location. David - thank you for making our dinner so lovely.

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OT
London
4 reviews
Dined on May 3, 2018
Overall 5food 5service 4ambience 4

Great quality Sushi. Good for business lunch or just taking a break from shopping!

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YC
London
9 reviews
Dined on April 8, 2018
Overall 5food 5service 5ambience 5

Top quality food,
Very friendly staff!
Will be back

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F
London
40 reviews
Dined on March 22, 2018
Overall 1food 1service 3ambience 2

Great service but it all stopped there. Food below average, standards have dropped here

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SG
1 review
Dined on March 14, 2018
Overall 4food 4service 3ambience 4

My wife and I had dinner to celebrate my wife's birthday. The food was good and tasty and the house red wine was decent.

The Japanese beer was also good but a little pricey for the bottle. Overall, we had a good dinner experience and would like to recommend this place.

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OT
London
1 review
Dined on February 24, 2018
Overall 5food 4service 4ambience 4

The food was brilliant but i needed two mains to fill me up. The prices were a bit silly considering a beef steak and a chicken katsu was the same size and the steak cost almost double the Katsu.

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OT
London
15 reviews
Dined on February 9, 2018
Overall 5food 5service 5ambience 4

We have been to this restaurant about 5 times in 13 years.! The food has always been superb, massive menu of all different types of Japanese cuisine. We will be back again in the near future.
Thank you........

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OT
London
7 reviews
Dined on February 8, 2018
Overall 4food 5service 5ambience 5

Very tasty food, very interesting ingredient combos, but portions were not very big and at the end you pay a lot and still being hungry. Good for going once but that’s all.

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S
London
10 reviews
Dined on February 2, 2018
Overall 5food 5service 5ambience 5

Great sushi in authentic restaurant! Bot cheap, but very high quality food.

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PR
Atlanta
12 reviews
Dined on January 20, 2018
Overall 4food 5service 4ambience 5

We enjoyed the food at Chisou quite a lot; however the service was uneven and at times confused. When we were arrived for our 7pm booking we were told we'd been booked for 8, but were seated anyway. We then waited a while to be offered drinks, which only arrived after our first starters were delivered. The restaurant was not full, and yet also the table next to us was waiting on 4 dishes to be delivered. Once we had ordered, however, everything arrived in good time. We enjoyed the age tofu, eggplant, cucumber salad, sushi, and tempura udon. The price was a bit high, especially the udon at over £15/bowl, but everything was very tasty.

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OT
London
1 review
Dined on December 29, 2017
Overall 3food 3service 3ambience 3

Totally fine but nothing special. I have eaten at one of their other restaurants, Sushi Atelier, morning refer that experience.

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Hawaii
1 review
Dined on December 27, 2017
Overall 4food 5service 3ambience 4

Excellent real Japanese food. My wife is Japanese and thought the food was very good. Quite expensive but probably understandable given the location. The same food in Japan would cost a fraction but most Japanese food in London isnt very authentic whereas this is. If you want/need authentic Japanese food in London and don’t mind the price then definitely worth a visit.

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OT
London
8 reviews
Dined on December 22, 2017
Overall 5food 5service 5ambience 5

I loved having dinner at Chisou and have already been back for a second time! The food was very fresh and tasty. I especially enjoyed the warm sake afterwards. Definitely recommended.

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TB
London
18 reviews
Dined on December 22, 2017
Overall 4food 4service 5ambience 3

I am a regular. Consistently great food.

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s
London
4 reviews
Dined on December 18, 2017
Overall 5food 5service 5ambience 4

As excellent as it always has been. Sashimi superb, soft shell crab delicious, tuna tartare better than ever, tempura prawns amazing and chicken dumplings mouth watering. Another memorable meal!

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MA
London
2 reviews
Dined on December 12, 2017
Overall 3food 5service 5ambience 5

Excellent service.
Food knowledge was a little poor.
Maitre’d was not attentive enough and failed to check on customers during service/dinner.
Food was fantastic.

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HH
London
2 reviews
Dined on December 9, 2017
Overall 5food 5service 5ambience 5

Superb food, authentic flavours, great service.

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OT
London
1 review
Dined on November 25, 2017
Overall 1food 1service 1ambience 1

SHAME ON CHISOU AT MAYFAIR!
I booked a table one month ago at 8.30 p.m. for a dinner with friends, when we arrived the table wasn't ready! It was occupied by other people! The manager doesn't do any apologize. After my complaint, he offered a table downstairs in a room near toilet, it was smelly and cold! We refused it. We had to wait for 30 minutes to have our table...
Also the food wasn't so good.
For me, it was first and last time at Chisou Mayfair!!!

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