Chima Steakhouse - Charlotte
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Compared to other Brazilian steakhouses I've been to, this one is overpriced and overrated. Food was ok, but not great. Salad bar was missing some key primary salad staples, and overall it seemed to be priced higher than others.
Great atmosphere and food , but poor service. Not sure if this is the norm or just a bad experience, but it literally took 25 minutes for our waitress to greet us and ask for our drink order. Then she never asked us if we wanted refills.
We love Chima! Awesome food and great environment. Great place to go when you want a special evening out!
An amazing way to sample multiple flavors and items at one time! Can be a bit overwhelming, with all the options... I would have liked to try more.
Food and wait staff are always fabulous. Always a pleasure.
Very nice, food was excellent. I would go again.
Amazing food and atmosphere. Our waiter Michael was great.
Great food and service in a amazing location. Dinner here is an experience and never boring. Their summer Lobster Monday offering was amazing. Can't wait to go again.
This was my first visit. I decided to go on Monday and try the menu offering lobster. The salad bar was ok not offering much of a choice in warm side dishes. I prefer warmed vegetable options especially considering the style of steakhouse. It took quite a while before I received the first meat serving. After about 30 mins I was finally offered some salmon...no shrimp or lobster at this point. I noticed the lobster and shrimp only being offered sparingly on the other side of the dining room. So I asked the waiter for some lobster and shrimp. It didn’t appear that he went to check, because another 15 mins passed before lobster was presented at the table next to me. There were only 2 tails on the service rod so my wait would continue. About 5mins later the shrimp was offered and this after a whole hour of dining. Finally at 7:11pm I was offer my first serving of lobster and asked for 3 tails at this point! I didn’t know if the server was coming back, after all it took a hour and 11mins to be served lobster that should have been offer 50 times like the tough steak and lamb. The cuts of meat were NOT of very good quality! One of the lobster tails was almost completely raw. At $57 including the lobster, I expected better but was disappointed. I quickly called it quits and asked for the check. By the way never received another offering of salmon either. What do you expect....I should have ran out the door when I saw the restaurant score of 92pts posted at the hostess stand! Smh....
Dined here on Sunday night with a group of 8 and was very disappointed...We saw lots of food selections being brought out but we seemed to be passed by or they were out before reaching our table..there were times that we asked for multiple pieces because we were unsure whether we would see that particular meat again.. the food itself was good ...the gauchos and servers were nice, but we definitely felt neglected and will not be returning next year..
Was on our anniversary and waitress was aware. I kept my card turned over for meat and guy continued to pass me by. I had to call down guys to offer me the meat they had. I was in the middle of the floor at a table. They brought us mashed potatoes that were as runny as soup. i asked questions about the food and was laughed at twice. Then after all of this i paid the $120 bill. best thing they done was gave me a piece of chessecake for our anniversary.
Went to Chima's for my Wife's birthday and they made the experience special. The guests who had come to visit for her birthday were blown away and commented multiple times, even the day after, about how good the food and experience was.
Restaurant was nice & clean. The setting was enjoyable. Staff was AWESOME, along with the food! Loved the concept.
I made a reservation to Chima through Open Table. Usually they do not read the comments but the first thing the server did was confirm my requests that I had asked for. We have a gluten allergy in our family. WOW. That set the tone for us. The server "Logan" went over everything in detail and was very attentive to us. The food bar was always being refreshed before it ran out and the meats just kept coming. My husband and I were very pleased with our service from the restaurant. The valet parking was standard and nothing exceptional but that was done through an outside service they use. I would visit again.
Ours deaf, but service is rude for us
thanks , not anymore
Exceptional service and delicious food! It was a very exciting way to be served.
Things were good. We didn’t have an outstanding server, but I could see the people next to us did! Otherwise, the meat was delicious, the salad bar was pretty good, reason for lower stars is that I think $45 per person is more appropriate. $60 each seems high for the quality of overall experience.
Would recommend, but set expectations accordingly!
Great experience all around! Went with a party of 8 for an engagement celebration and everything was great. Awesome salad bar with so many unique options. Great selections of meats coming to the table often. I would suggest bringing the lamb options earlier and more often because we were all waiting on and wanting that but not a complaint. Exactly desserts and after dinner coffees and cocktails too!
A little pricy for my budget but I was gifted a coupon so I splurged! Really is a nice treat.
Celebrated my birthday here for first time! Overall it was a great experience! Will return!
Always my favorite dinner in Uptown
Unique dining experience. Eighteen deliciously and perfectly prepared meats. The salad bar was fresh, breads and deserts great. Valet Parking was a convenience, rather than going into a darkened parking garage at night. We were celebrating the fourth anniversary of the adoption of my son. A very special evening.
Great food, Great service
Muy buen restaurante buena comida buen servicio y muy buen ambiente me encanto
Absolutely amazing, it was our Anniversary and everything went perfectly. The bar had great drinks, and the salad bar had more than enough choices.
The food was excellent as was the service. Thank you for helping us to have an excellent evening.
Kimberly was great with service and very big help. Everything was amazing... food, service, etc. Would recommend to anyone who would love to eat. Meat served was very flavorful and cooked to your preference.
The staff was great and on time real people doing a great job the manager staff on point
WAITED OVER 15 MINUTES FOR A CLEAN PLATE, AND EVEN LONGER ON A DRINK
Unique items on the menu - haven’t had salmon or shrimp at another Brazilian steakhouse. John, our waiter, was stupendous!
Food was amazing. We love Chima but it was our server John who really made it our favorite dining experience.
This was my first time coming to Chima. I brought my boyfriend here for his birthday on Friday. Our server John was amazing! The food was amazing! The customer service experience was amazing! We will definitely be back.
Very good food and the service is superb. Will be one of my goto’s for fine dining.
I have visited Chima for my birthday over the last few years and this year by far was the worst experience. One of our servers brought bananas to the table even though we asked to be excluded from the appetizer. It was mentioned several times and part of our reservation. She had a HUGE attitude after everyone at the table reacted with a loud "NO" and that's because a guest has a fatal allergy to bananas. The manager was informed and sent over probably the cheapest wine but unfortunately he never addressed the table. Our waiter did not explain the nuances of the restaurant to members who had never experienced Chimas. The service left much to be desired and my birthday experience with Chimas was very lacking this year. We decided that we will have our birthday celebrations at a different restaurant in the future.
Food and atmosphere was excellent. Service was spotty. Brought hot sides while on salad bar course. When asked gaucho to bring me a clean plate, he walked away. Water was not filled frequently enough. But overall a good experience.
I have been to this establishment 3 years in a row for my anniversary dinner and it never fails in excellence. Thank you!!! Keep up the great work and delightful customer service.
We’ll definitely be coming back! Our server was very responsive as well.
This is the best Brazilian Steakhouse outside of Brazil and better than all the others we’ve been in the US too. Excellent food and service!! Looking forward to our next visit!
While the service and atmosphere was great, the food was not that impressive. I had the salmon, and it was dry and very salty. My date had the meat. The food was not that impressive considering how much it costs. I won't go back unless their prices are lowered, and I don't see that happening.