I have to go to Chili House every few weeks. The food is delicious and fresh, and the service is excellent. Jennifer is there all the time, and is so welcoming!
Great service. The food was good. Lots of big parties and a bit loud. Excellent wine selection.
They don’t honor Open table reservation. We came on time and showed restaurant our reservation. But we were told to wait and had to wait for about one hour. We had to sign up on the waiting sheet to get a table. There was another group of people who “claim” to have 6pm reservation but showed nothing. The restaurant honored them stead of us.
This is our second time here. We previously came and had the special banquet with a group of friends. We enjoyed the banquet very much. This time we ordered the Peking duck, the honey bitter melon and the pork shu mai — it was just the two of us this time. We found the duck dry and not very tasty — certainly not as we remembered it. The honey bitter melon was just ok. The pork shu mai was excellent — almost like a xia long bao — as the inside was juicy and flavorful. This dinner was not inexpensive and we were disappointed with the taste. Cantonese restaurants do a much better Peking duck with the buns — the ones here came was thin pancakes as a wrap.
The food was good, pleasantly surprised!
Quite possibly the best service I've ever had in a Chinese restaurant. Soup dumplings were excellent. Peking duck was good. Seated on time with reservation, even though the place was packed. Overall a great experience. Will be back.
The food ( Peking Duck, fish soup, lotus root stir fry)
Was very tasty & authentic, waiter was professional to introduce the History of Peking duck. They offered good service in a very crowded & noisy space .
After we've paid the bill, the hostess came over to our table & telling us to leave because there were still many people waiting to get in..... which we thought was rude!
The bathroom and kitchen were so dirty that we left.
Had a wonderful waiter that made recommendations off the menu based in our preferences, and they were spot on!! Good food, excellent price for what you get.
They seem to have no respect for the reservation system. This is the second time I didn’t use the walk-in list. I don’t see the point. People who were walk-ins were seated before us while we waited twenty minutes after our reservation time (for which we arrived five minutes early), with a 97 year old woman and a person in a cast in tow. One table that was seated, didn’t even have their full party present at the time they were seated. I make reservations because if I’m traveling with my 97 year old neighbor, I need to not stand around in a noisy entryway where she cannot have a conversation. All four-tops were full when we arrived. Why bother with open table?
That said, the food is exceptional. The spicy dumplings are amazing. Order the onion pancakes to make use of all of the spicy sauce in the bottom of the dumpling bowl. Cumin lamb is also a favorite. Peking Duck was nothing special. Save your money and time and order off the fantastic menu.
For some reason, every time I go in there, a waiter asks me where I’m visiting from, as though he’s never seen non-Asian people before—let alone a local who’s been the the restaurant twice a month for the last year. And this is the impression the arrival treatment felt—you will wait while we seat all who come. No reservation held tables. If the restaurant doesn’t mean to have this sort of interface with the public, and it was the fault of the woman handling the two lists, then they need to handle their staffing situation. Because this evening was enough for me to stop coming and stop recommending this restaurant to people.