We had to wait a bit for our reservation but the dinner was exquisite. All our luggage didn’t make the trip but they kindly overlooked our deviation from the dress expectations
Always spectacular for special occasions. Chef creations are unique while maintaining high quality French traditions for cuisine. Ambiance unparalleled in Memphis and the cuisine quality does not disappoint. Service is timely.
Supurb service and presentation - definitely worthy of a special occasion. Several dishes are truly creative, we were impressed. The scallops and the pomme de caramel were both noteworthy.
Wonderful restaurant. Beautiful décor. Fabulous staff. Our meal was truly unique and inspired. A truly memorable experience.
Arrived on time for our pre-theater 6:30pm reservations. The host was standing with his back to us and when turning in surprise to see guests, we greeted him and gave our name to be seated immediately. He informed us that “Jon” would be our server. Alex appeared shortly after to explain the menu coursing options. We chose 4-course dinners and gave our selections. He asked if we were going to the Orpheum, which we were, and informed us that as our show started at 8pm, he would watch the time for us so we could enjoy our meal.
The courses began with elegant delicacies, delighting our senses with beets and mushrooms. Those dishes were whisked away and second course brought out with poached halibut, absolutely delicious! But, this is where they began to fail. We sat for 20 minutes waiting for our third course: lamb and filet mignon. When it arrived to our table, we voiced our concern to Alex, who asked if we wanted the desserts prepared now due to the time. It was 7:50. I asked if we would be able to take it to go as we would be late for the show and he offered to get the maitre d. We literally wolfed our entree in 2 minutes and waited yet again. When no one returned to our table, we stepped to the host to find out how to pay. The maitre d arrived then to offer us a chauffeured ride to the Orpheum. It was 7:59. There was no apology, no explanation for the 20-minute delay, and no offer to compensate for lack of dessert. We paid full price with gratuity to Alex (never met Jon) and missed the first 12 minutes of the Phantom thanks to no word that we should expect them to take at least 2 hours for our dining experience.
Highly disappointed for this kind of fine dining.
Phantastique food, creative and first class service...will come back for more
The food was a great experience - eclectic and interesting, the ambiance quiet and elegant. I opted into the wine pairing with the 4 course dinner and was very disappointed in the experience. The server had no intentions of describing the wine pairings, which is a significant reason why I opted in - to experience and learn about different wines. When I requested more information than the obvious "a red wine from _", the server communicated my request to the sommelier, and he poured the remaining wine pairings; unfortunately, little information or value was added to the experience. My expectations for a restaurant of this caliber would be that the servers would have the knowledge and expertise (and preparation) for those that opt in to the wine pairings, and the sommelier would be the ultimate expert. Either the servers and sommelier were not interested in making the extra effort, or they did not have the knowledge and expertise to do so. For a couple who has a great interest (and somewhat decent knowledge) in wine, this piece missed the mark, especially considering the cost and caliber of the restaurant. The food was enjoyable and interesting, but/and the service "style" was more traditional than engaging. Overall, it was a good experience, but our preferences/expectations for fine dining were not fully met at Chez Philippe.
Great food. Great service!
Absolutely phenomenal! Great food that was totally worth the money, in a gorgeous setting.