Chez Max

4.7
241 reviews
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$31 to $50
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French
Chez Max offers classical French cuisine and savory aromas drift from the kitchen as one enters the front door, giving a hint of culinary delights to come. The casual and comfortable, yet elegant interior of the restaurant is warm and inviting. A large stone fireplace adorns a corner in the main dining room, casting a soft glow around the room.
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Private dining
Dining Style
Casual Elegant
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Cuisines
French
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Hours of operation
Dinner
Tue–Sat 5:30 pm–9:00 pm
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Phone number
(804) 754-3464
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Payment options
AMEX, Carte Blanche, Diners Club, Discover, MasterCard, Visa
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Dress code
Business Casual
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Executive chef
Gary 'Skip' Frazzano
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Neighborhood
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Cross street
Pump Road and Patterson Avenue
Additional
Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Fireplace, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, Wheelchair Access, Wine

Private Dining

Two private rooms available with advanced notice with seating of 16 and 24 respectively. Both rooms have secured access for privacy.

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What 241 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.8
service
4.5
ambience
4.5
value
Noise · Quiet
97% of people would recommend it to a friend
5
4
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F
Richmond
3 reviews
Dined on September 15, 2018
Overall 1food 1service 4ambience 1

Went here based on strong recommendations. I have no idea how this restaurant receives such high reviews. The food left much to be desired considering how much it costs to eat here. Service was good. Everything needs to be updated. I would eat at about 10 other restaurants in Richmond before spending that type of money their again. Really regretted eating here and especially for a special occasion. Food was mediocre at best.

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OT
Richmond
2 reviews
Dined on September 14, 2018
Overall 5food 5service 5ambience 4

Great wait staff, fantastic food. Great experience!

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ND
1 review
Dined on September 11, 2018
Overall 5food 5service 5ambience 5

French cuisine is magnificent. Waiters are attentive, poised, and polished. A first class experience with fabulous food.

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F
Richmond
8 reviews
Dined on September 6, 2018
Overall 4food 4service 4ambience 4

A nice spot for French food. The atmosphere is quaint and comfortable. The dress is nice casual to dressy. The service was good. It could have been a bit better. Waiter was very busy and seemingly had a hard time keeping up. We would recommend a reservation as they are busy. We were there during the middle of the week and it filled up quickly for dinner. The food was delicious and presented well. We enjoyed our experience there and will return again and recommend to friends and family. PS Bartender did a great job with our drinks!

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NO
Richmond
4 reviews
Dined on September 1, 2018
Overall 5food 5service 5ambience 4

We went for a birthday and received complimentary glasses of champagne. The duck was excellent. The wines were very reasonably priced.

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NG
Richmond
3 reviews
Dined on August 25, 2018
Overall 4food 4service 3ambience 5

We loved everything with only one dissappointment. One of my guests and I ordered the Dover Sale which on the menu was to be filleted table side. It came already filleted. I asked the waiter about it when he presented the check and his reply was that he didn’t have enough room. We missed that little ceremony.

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CD
Richmond
3 reviews
Dined on August 23, 2018
Overall 4food 5service 5ambience 5

Food is as good as ever, with new versions of previous offerings.

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SD
Richmond
1 review
Dined on August 18, 2018
Overall 3food 3service 5ambience 4

Dined here a number of times. Food quality this time was not at the same level as previously.
Disappointing.

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BM
Washington DC
9 reviews
Dined on August 17, 2018
Overall 5food 5service 5ambience 5

Excellent dining and service as always! The new owner is most gracious and hospitable and has maintained the quality of food and service. He has added a new bar menu for those who want to come for a fun cocktail and more casual dinner than the main dining room. Either way, its a wonderful dining experience!

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VG
Richmond
3 reviews
Dined on August 11, 2018
Overall 4food 4service 5ambience 5

We always have a wonderful meal here. However, this time the potatoes were extremely salty (we overheard other guests complaining about the salt level as well).

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TR
Richmond
11 reviews
Dined on August 11, 2018
Overall 5food 5service 5ambience 5

As always, Chez Max is a total experience. Great food, wine and service insure pure dining delight. Don’t miss the cremé caramel. C’est magnifiqué!

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FK
Richmond
1 review
Dined on August 5, 2018
Overall 5food 5service 5ambience 4

The Dover Sole is always terrific! Our waiter Oliver was personable and expedient.

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JS
Richmond
4 reviews
Dined on August 4, 2018
Overall 5food 5service 5ambience 4

Chez Max has been around a while but since April is under new ownership. The food and service continue to be outstanding in fact perhaps a bit improved. The menu is ample providing a number of great options to choose from. Chez Max is a great place for an evening out with outstanding food, wine and service.

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GC
San Francisco
1 review
Dined on August 1, 2018
Overall 4food 4service 4ambience 4

Enjoyable. Little expensive. Reasonable wine priced. Good service. Lack a crumb-service , which was expected to be there for this caliber eatery.

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BB
Richmond
3 reviews
Dined on July 27, 2018
Overall 5food 5service 5ambience 5

We have dined at many of the restaurants in the Richmond area and found Chez Max to be one of the very best for food and service quality. It will be our "go to" restaurant from now on.

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TB
Richmond
3 reviews
Dined on July 27, 2018
Overall 5food 5service 5ambience 5

Always outstanding. Best French restaurant in Richmond

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v
Richmond
120 reviews
Dined on July 24, 2018
Overall 5food 5service 5ambience 5

It is always a pleasure to go to Chez Max - it's dining as it used to be - before restaurant's decided that their customers could not be enjoying themselves unless they were shouting to be heard! Quiet, attractive dining room. Service was attentive and the food was delicious.

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DJ
Richmond
4 reviews
Dined on July 19, 2018
Overall 5food 5service 4ambience 4

Wonderful as always! Everyone has that go to place for a very special night out and ChezMax is that place for us. Never disappointed!

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BB
Richmond
1 review
Dined on July 18, 2018
Overall 4food 4service 4ambience 4

The food was excellent as was the service and the ambiance. I feel it was a great value.

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WE
Richmond
27 reviews
Dined on July 17, 2018
Overall 2food 2service 5ambience 4

Something has drastically changed at Chez Max. It's not the same restaurant experience as we have had in the past. The waitstaff was as excellent as always, however that is where it ended. The menu was not very exciting and the food tasted just average. This restaurant has always been know for its wine selection, but when visiting this time the usually expansive list was reduce to a very limited selection. The wine we ordered was fine, but we really miss having more options. Any restaurant can have a bad night, but based on our latest experience, we don't know when we might give them another chance to win back our business.

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G
Richmond
5 reviews
Dined on July 15, 2018
Overall 5food 5service 5ambience 5

Great experience ! Fantastic food and service!

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l
Richmond
10 reviews
Dined on July 7, 2018
Overall 5food 5service 5ambience 5

We had a delightful anniversary dinner. I asked for a quiet table and they seated us in a corner of one of the small rooms. We were greeted with a complimentary glass of champagne. We shared the tuna tartare starter and it was fabulous, even though I almost never eat raw fish! My husband had the crab cake and beef combination and I had the lamb chops. Both were perfectly prepared and delicious. We shared the creme brûlée, which was a little softer than I have usually had, but still very good. The wine that our server recommended to go with our meal was perfect and was, surprisingly, at the lower price point. Chez Max has been our “go-to” restaurant in Richmond for special occasions for many years. We were delighted to see that the new owner is keeping all that was wonderful about the restaurant. We are so glad that it continues to be great place to dine.

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OT
Richmond
2 reviews
Dined on June 30, 2018
Overall 4food 5service 5ambience 4

B days several couples

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OT
Washington DC
8 reviews
Dined on June 30, 2018
Overall 5food 5service 5ambience 5

Great food.. great service!

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M
Chicago
73 reviews
Dined on June 22, 2018
Overall 4food 4service 3ambience 3

This long time far west end Richmond spot has recently undergone a change of ownership. We were delighted to find the same top quality food coming out of the kitchen. We each had one of the daily specials (venison and dover sole) and both were outstanding. There were two minor service hiccups but neither dampened the evening. We waited at the front door for almost 10 minutes with no one at the host/hostess stand. Numerous waiters stopped buy and all said that someone would be there to help us soon (perhaps a second person on busy nights might be an idea). The second was they appeared to be short a waiter or two in the dining room. It was more than 30 minutes after we were seated before we asked if we wanted to place our order. We had been ready for more than 20. In spite of that, we will plan a return trip soon.

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L
Richmond
115 reviews
Dined on June 22, 2018
Overall 5food 5service 5ambience 4

Birthday celebration dinner last evening. Perfectly prepared entrees made the evening special. We enjoy this place for our special occasions. Keep up the good work. Enjoy Roland’s service!

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MJ
Richmond
2 reviews
Dined on June 16, 2018
Overall 5food 5service 5ambience 5

Father’s Day celebration!

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k
Richmond
3 reviews
Dined on June 15, 2018
Overall 5food 5service 5ambience 5

wonderful fresh meal with excellent service. We both had fish that was wonderful.

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T
Las Vegas
51 reviews
Dined on June 15, 2018
Overall 5food 4service 5ambience 5

Ambiance and food quality are very good. Everyone enjoyed their entrees (veal, crab cakes, rockfish, sweetbreads). Very nice bottle of Cotes du Rhône for $28, a bargain. Only blemish on the meal was the soufflé my wife ordered. It was either grossly undercooked or a very poor recipe.

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LT
1 review
Dined on June 12, 2018
Overall 5food 5service 5ambience 5

Great service! Great food! Great wine! Definitely will come back as this was our second time!!

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OT
Richmond
12 reviews
Dined on June 9, 2018
Overall 5food 5service 5ambience 5

Food and service always the best. Have always enjoyed our meals.

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OT
Denver
10 reviews
Dined on June 6, 2018
Overall 4food 4service 3ambience 4

Great French restaurant in Richmond!! The lobster in saffron butter sauce was delicious. The fish special was also a favorite! Highly recommend!

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PG
Richmond
7 reviews
Dined on June 2, 2018
Overall 3food 2service 3ambience 2

This was the second time we visited this restaurant. Recent advertising led us back but we had the same impression as before. There are much better restaurants in Richmond than this one.

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DS
3 reviews
Dined on June 2, 2018
Overall 5food 4service 5ambience 4

Chez Max never disappoints. One of our diners had never been to Chez Max and thoroughly enjoyed the evening. Escargots were a big hit, shared by all. Lovely sorbets for dessert. Thank you, Chez Max for another wonderful meal.

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NN
Richmond
9 reviews
Dined on May 30, 2018
Overall 5food 5service 5ambience 5

Chez Max is a wonderful restaurant with a wide selection of appetizers and entrees. The cocktails are generous, the wait staff is timely, and the atmosphere is quiet. It’s nice to be able to carry on a conversation without having to shout. Yea Chex Max!

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AF
Richmond
2 reviews
Dined on May 26, 2018
Overall 5food 5service 5ambience 5

Excellent service and food.

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M
Adelaide / SA
1 review
Dined on May 25, 2018
Overall 4food 4service 5ambience 4

Lovely place for a French food experience. The bread is fantastic. I felt I was back in Paris.

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MH
1 review
Dined on May 22, 2018
Overall 5food 5service 5ambience 5

Fine dining with a good selection of entrees. Large selection of wines and beers. Food preparation was excellent and timely. Table service was excellent and I felt we were not rushed. Atmosphere was quiet with little background noise.

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t
Richmond
10 reviews
Dined on May 11, 2018
Overall 5food 5service 5ambience 4

We had a wonderful meal! The escargot was especially yummy!

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OT
Washington DC
1 review
Dined on May 10, 2018
Overall 2food 2service 2ambience 2

Much anticipated dinner for special birthday was a huge disappointment. Food was mediocre; one appetizer was not edible. Energetic server not too knowledgeable about menu. Dining room not crowded but very noisy. Seemed popular with locals. Birthday not acknowledged despite prompting. Would not return or recommend.

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