Chez Max

4.6
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442 Reviews
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$31 to $50
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French
Chez Max offers classical French cuisine and savory aromas drift from the kitchen as one enters the front door, giving a hint of culinary delights to come. The casual and comfortable, yet elegant interior of the restaurant is warm and inviting. A large stone fireplace adorns a corner in the main dining room, casting a soft glow around the room.

Specials

Complimentary Glass of Champagne for Birthdays and Anniversaries

Each guest at your table over the age of 21 will receive a complimentary glass of Champagne when celebrating an anniversary or birthday with us!

Terms and Conditions:

Valid For: 1 - 20 people

Starts: October 10, 2018

Ends: October 11, 2117

Availability: Tue-Sat 5:30PM-9:00PM

What 442 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.5
ambience
4.4
value
Noise · Quiet
93% of people would recommend it to a friend
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T
Richmond
5 reviews
Dined 3 days ago
Overall5food5service5ambience5

Second time at Chez Max and both have been outstanding experiences. This is a great place for that special occasion. Highly recommend.

Chez Max
Responded 43 minutes ago

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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BM
Washington DC
13 reviews
Dined 4 days ago
Overall5food5service5ambience5

As always, we had a wonderful dinner! My husband's Dover sole was cooked to perfection as was my duck a l'orange. We love Chez Max for a fun dinner with friends (as was the case on Valentine's) as well as for a romantic date night. Couldn't have had a nicer evening!

Chez Max
Responded a day ago

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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JT
Richmond
36 reviews
Dined 5 days ago
Overall5food5service5ambience4

Chez Max is a local prize that is worth visiting. Their food and associated service is top notch. The ambiance is cozy and personal, a place where you feel comfortable knowing that everything will be perfect. You will not be disappointed!

Chez Max
Responded 3 days ago

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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MP
Richmond
1 review
Dined 5 days ago
Overall5food5service5ambience5

Fabulous food. Rockfish our of this world. Service perfect.

Chez Max
Responded 3 days ago

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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C
Baltimore
6 reviews
Dined 6 days ago
Overall5food5service5ambience5

We had a delightful intimate quiet dinner at Chez Max. Oliver was an outstanding and attentive server. Each course was beautifully presented and delicious. Not only a wonderful place for a Valentines dinner, but for a frequent date night. We will be back.

Chez Max
Responded 4 days ago

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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j
Richmond
5 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

Excellent, as always. We are always treated like old friends. Some new things on the menu to go along with the old favorites. We'll be back soon.

Chez Max
Responded on February 11, 2020

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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FH
1 review
Dined on February 8, 2020
Overall5food4service5ambience4

I would have given 5 stars for food except the filet mignon came out medium where medium rare was ordered.

Chez Max
Responded on February 11, 2020

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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JM
Richmond
4 reviews
Dined on February 6, 2020
Overall5food5service5ambience5

The food was exquisite and the service was fantastic. We will be back.

Chez Max
Responded on February 9, 2020

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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OT
New York Area
3 reviews
Dined on January 30, 2020
Overall3food4service3ambience2

Quiet and few diners and last to leave at8:30 on Thursday night

Chez Max
Responded on January 31, 2020

Thank you for your feedback. Typically Superbowl week is slow for most restaurants, even Chez Max, and very rarely during the week do we find our guests staying later than 9 PM.

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TI
Richmond
3 reviews
Dined on January 30, 2020
Overall5food5service5ambience5

Great food, service

Chez Max
Responded on February 1, 2020

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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n
1 review
Dined on January 30, 2020
Overall2food2service2ambience4

My husband and I had dinner at Chez Max last Thursday night. We enjoy the Richmond restaurant scene and had heard about the restaurant before, so we were really looking forward to the night out in the West End. Unfortunately, our experience was not stellar. The positives include the hostess, who was friendly, and the cocktails, which were well-made. I had a cosmo and my husband had their version of a manhattan; both were very good. However, although our waiter was capable, he was non-conversational and clipped, giving us the impression that he'd rather not be at work that night. But the food was our real complaint. Scallops for an appetizer were just okay, as were our salads. For entrees, I had the chicken breast, which was undercooked and covered with a tomato-based sauce that was bitter and drowning everything else. I had 3 bites and didn't finish the rest. Since my husband loves fish and often orders a special, he had the sole, which is a house specialty. However, he found it to be dry and tasteless; definitely not worth the price. Perhaps it was just our particular night there, but we would not recommend dinner at Chez Max.

OT
Chicago
3 reviews
Dined on January 28, 2020
Overall5food5service5ambience5

Great as always

Chez Max
Responded on January 30, 2020

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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BB
Richmond
8 reviews
Dined on January 25, 2020
Overall5food5service5ambience5

Our waiter was wonderful and he provided excellent service.
The food and drinks were excellent.
Our receptionist was very nice and accommodating.
The Owner always checks on everyone to make certain they are have a good time.

We have been to Chez Max many times over the years and will continue to return.
It is the most outstanding restaurant in the Richmond area and is very popular.
We also highly recommend celebrating special occasions there

Chez Max
Responded on January 28, 2020

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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SS
Richmond
1 review
Dined on January 25, 2020
Overall3food4service2ambience3

This was my favorite restaurant for very special occasions. However, our experience this time was not like we have found in the past. Our waiter was very much in a hurry and literally snatched our plates from us. He served our salads before our soup and when he realized this, removed the salads and returned with our soup. The whole evening we felt like we were being rushed out of the restaurant. Our special birthdays became not so special because of the service. There were other issues but for our next special occasion we probably would think hard about returning to Chez Max.

Chez Max
Responded on January 28, 2020

Thank you for your feedback. Thank you as well for bringing this to our attention the night you dined with us. I did speak to your server, as I promised you I would, and he wanted to express his apologies for the service he provided that evening. He understands where he made errors and had hoped he had fixed them during your dinner service. He certainly had no intent in making you feel rushed. We hope that when your next special occasion arrives you will still consider us as a venue.

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TJ
Richmond
1 review
Dined on January 25, 2020
Overall5food5service5ambience5

Celebrated a family birthday. The evening was delightful. Food was good and the service was wonderful. Definitely return again.

Chez Max
Responded on January 28, 2020

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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M
Richmond
6 reviews
Dined on January 25, 2020
Overall5food5service5ambience4

Chez Max never disappoints. Every course was delicious. Service is supreme. Quaint dining room provides for a wonderful date night.

Chez Max
Responded on January 28, 2020

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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AS
London
3 reviews
Dined on January 24, 2020
Overall3food2service2ambience4

The food wasn’t great. Old potatoes and frozen mains.

Chez Max
Responded on January 26, 2020

Thank you for your feedback. We are sorry that you did not enjoy your experience at Chez Max. Our staff certainly strives to make sure that all of our guests have a quality experience. Comments such as 'old potatoes and frozen mains' are completely without foundation as we prepare every item fresh each day. We hope that you have better experiences in other dining venues Richmond has to offer.

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EW
Richmond
1 review
Dined on January 24, 2020
Overall5food4service5ambience5

Our experience at Chez Max was delightful! Food was excellent and service was attentive but not overly so. My sole was superb and was prepared like I like fish....simple without a lot of toppings so I can taste the fish! The only complaint we have is my husband’s lamb chops were small and there were only 3....a little disappointing. We will definitely return!

Chez Max
Responded on January 26, 2020

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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OT
1 review
Dined on January 22, 2020
Overall5food5service5ambience5

Fantastic experience as always. Ambiance was great,?food was exceptional as was the service.

Chez Max
Responded on January 24, 2020

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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OT
Richmond
3 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

Great evening. Great food. Great service.

Chez Max
Responded on January 14, 2020

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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DJ
Richmond
1 review
Dined on January 10, 2020
Overall2food2service3ambience3

Always one of our favorites but sadly, the menu has changed and the food quality was not up to its’ reputation.

Chez Max
Responded on January 12, 2020

Thank you for your review and feedback. We are sorry that you did not enjoy your experience at Chez Max. Since the change of ownership we have upgraded the grade of food and strive to provide the best to our guests. While the majority of our guests are in favor of the changes, we know that we will not be the same experience for everyone. Richmond's restaurant scene continues to grow and we hope you find enjoyment at one of it's many fine eateries.

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OT
Richmond
113 reviews
Dined on January 10, 2020
Overall5food5service5ambience5

Superb venison. Moist n delicious sea bass n flavorful calves liver. Add perfect Pinot noir n service by Rowland n you have a memorable time at Chez Max. Clearly one of very best restaurants in Richmond. Thanks Brian.

Chez Max
Responded on January 14, 2020

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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RL
Richmond
1 review
Dined on January 9, 2020
Overall5food5service5ambience5

The ownership, food, and service gets more than five stars!!!!!

Chez Max
Responded on January 14, 2020

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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OT
Los Angeles
2 reviews
Dined on January 9, 2020
Overall5food5service5ambience5

The sole was fabulous!

Chez Max
Responded on January 12, 2020

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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TI
Richmond
13 reviews
Dined on January 8, 2020
Overall5food5service5ambience5

Excellent meal and service.

Chez Max
Responded on January 18, 2020

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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JA
Richmond
12 reviews
Dined on January 4, 2020
Overall4food5service4ambience4

Delicious food. Clientele was definitely older than us, but we still had a great evening. The entrees were very well made (duck and lamb) and the mashed potatoes were some of the best we’ve ever had at a restaurant. The French onion soup was also very good! When our room filled, it was a little loud and we could hear our neighbor’s conversation.

Chez Max
Responded on January 5, 2020

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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c
Richmond
1 review
Dined on December 31, 2019
Overall4food3service5ambience3

We were disappointed. The quality of the food and the presentation have, sadly, gone significantly down. It is no longer the wonderful truly French food it was. Our food was overdone, fairly tasteless, and one dish was missing key ingredients.
After 13 years of dining at Chez Max on many of our special occasions we're not sure now we're going back. Can it turn around? Surely. It will require less sacrificing food quality for cost reduction, more training, stricter controls in the kitchen about quality of ingredients, strict adherence to French cuisine fundamentals, and presentation. We hope this will happen.

w
New York Area
2 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

an excellent meal and service as usual... doesn't get any better in Richmond

Chez Max
Responded on January 2, 2020

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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OT
1 review
Dined on December 28, 2019
Overall5food5service5ambience5

Took my girlfriend out to dinner and we had an amazing dinner and really enjoyed ourselves.

Chez Max
Responded on December 30, 2019

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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AT
New York Area
21 reviews
Dined on December 27, 2019
Overall5food5service5ambience5

We went for a birthday dinner and it did not disappoint! We will be back.

Chez Max
Responded on December 30, 2019

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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M
Richmond
1 review
Dined on December 27, 2019
Overall1food3service3ambience2

The greeting hostess was very friendly and nice and we were seated promptly. We were not in the main dining room, however, and there seemed to be some problem with the lights. Our lighting went from dim (difficult to read the menu) to very bright which was starling. Staff were coming in our room with no explanation or apology to us and fiddling with lighting controls. It was very distracting. My other friends liked their meal, but I really didn’t care for mine. Possibly ordered the wrong thing. I won’t be back.

KK
Richmond
5 reviews
Dined on December 24, 2019
Overall5food5service5ambience5

Lovely birthday dinner on Christmas Eve!

Chez Max
Responded on December 29, 2019

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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W
Richmond
3 reviews
Dined on December 24, 2019
Overall5food5service5ambience5

Christmas Eve dinner was great, as all meals there are.

Chez Max
Responded on December 26, 2019

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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B
Richmond
2 reviews
Dined on December 21, 2019
Overall5food4service4ambience4

Christmas gathering

Chez Max
Responded on December 22, 2019

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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BC
New York Area
6 reviews
Dined on December 20, 2019
Overall5food5service5ambience5

Grest meal as always

Chez Max
Responded on December 21, 2019

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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OT
Richmond
30 reviews
Dined on December 20, 2019
Overall5food5service4ambience5

Absolutely one of our favorite places to dine in RVA

Chez Max
Responded on December 26, 2019

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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OT
Washington DC
1 review
Dined on December 19, 2019
Overall5food5service5ambience5

Excellent food and great service.

Chez Max
Responded on December 22, 2019

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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TW
Richmond
15 reviews
Dined on December 14, 2019
Overall5food5service5ambience5

Wonderful meal and outstanding staff.

Chez Max
Responded on December 16, 2019

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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P
Richmond
43 reviews
Dined on December 13, 2019
Overall4food4service5ambience4

Both our meals were very good, except for the soft soggy lettuce in the cellar salad

Chez Max
Responded on December 14, 2019

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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OT
1 review
Dined on December 11, 2019
Overall5food5service5ambience4

Great food, fabulous service!

Chez Max
Responded on December 16, 2019

Thank you for your kind review and feedback! We look forward to seeing you in the future!

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