Chez Colette - Sofitel Philadelphia

Reseñas de Chez Colette - Sofitel Philadelphia de comensales del restaurante. Basadas en valoraciones recientes.

1. R

   Russell

   San Francisco9 reseñas

   5.0

   Comieron en 28 de noviembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Attended the Thanksgiving Buffet. They timed the reservations so there was no line to get any item. Selection was extraordinary and well presented. Given its French roots it was nice to see various pates. The breads were spot on and the deserts were very good. The staff worked as a team and true professionals. It was a nice experience.
   

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2. OT

   Comensal de OpenTable

   Filadelfia1 reseña

   5.0

   Comieron en 2 de julio de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Wonderful - New Lobby is Beautiful I recommend for Lunch, Happy Hour and Dinner
   

   Chez Colette - Sofitel PhiladelphiaSe respondió el 15 de julio de 2024

   Bonjour, Thank you for your glowing review! We take pride in our work and appreciate your business! We hope to see you again! Merci, Shannon MacCormick (Restaurant Manager)
   

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3. OT

   Comensal de OpenTable

   Filadelfia1 reseña

   1.0

   Comieron en 23 de junio de 2024

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   I arrived for my reservation to find they were NOT in fact serving tea although I had made a reservation for tea well in advance. The lovely concierge had quite a time figuring out what was happening and couldn’t even find the food and beverage manager. When he finally DID find her she told us they were revamping the tea service, but she “didn’t notice my reservation” so I was not informed. A pretty tepid attempt at an apology followed including an invitation to have lunch in the bar- we saw NO ONE with any food, which made an unappealing option even more so. “We can comp a few things for you” Such an unprofessional handling of the whole situation.
   

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4. OT

   Comensal de OpenTable

   Filadelfia1 reseña

   4.0

   Comieron en 20 de junio de 2024

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   The breakfast was nice and hot and because the buffet was ending and they were not serving the dessert I had originally planned to have my waiter told me I could take some pastries. They had the most delicious almond croissant I’ve ever had, I wish I had gotten two more for the flight home.
   

   Chez Colette - Sofitel PhiladelphiaSe respondió el 1 de julio de 2024

   Bonjour, Thank you for your glowing review! We take pride in our work and appreciate your business! We hope to see you again! Merci, Shannon MacCormick (Restaurant Manager)
   

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5. SG

   SalG143 VIP

   Filadelfia26 reseñas

   1.0

   Comieron en 16 de junio de 2024

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   We expected a beautiful French breakfast w options like eggs Benedict, gourmet style French toast…terrible cheap hotel buffet w barely warm items and minimal choices. No carving station, no omelette station - literally the cheapest lowest grade breakfast in Rittenhouse. The Sofitel should be ashamed. It was so not worth the walk across town. We only learned after overhearing another table complain, that we could order off a menu vs the super low grade over priced buffet. No clue if they offered bloody Mary’s or mimosas. The waitress barely wanted to serve us. I think she was the only one in the room which must be why they pushed us to the buffet and didn’t given the menu option or a drink option. Don’t waste your time here. Even if you are a hotel guests-so many better choices every where. You trip over good restaurants in this neighborhood. Chez Colette is only there to rip off the Sofitel guests.
   

   Chez Colette - Sofitel PhiladelphiaSe respondió el 16 de junio de 2024

   Bonsoir, We are truly sorry for your experience this morning; that is certainly not our norm for service. I deeply and sincerely apologize for this morning. I would to invite you back and try our full menu on me. I hope to hear from you soon! Sincerely, Shannon MacCormick Restaurant Manager
   

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6. RM

   RxMom VIP

   San Francisco9 reseñas

   3.0

   Comieron en 2 de junio de 2024

   1. Global 3
   2. Comida 5
   3. Servicio 3
   4. Ambiente 3

   This was a 2 HOUR lunch! Only one server so I can’t blame him but it would definitely have been 30 min longer had I not asked about the status of our lunch or for our bill. The food and drink were delicious but I can’t say I’d come here again because it took too long. Also the restaurant closes at 11 so you sit at the hotel bar for lunch
   

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7. BC

   BenjaminC VIP

   Salt Lake City6 reseñas

   2.0

   Comieron en 12 de mayo de 2024

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 1

   It’s too bad with just a little effort this place could be a great little french cafe bistro, but it’s not. food is mediocre, service is slow and inattentive, ambiance is garish and bright and it’s over priced. what a shame.
   

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8. DR

   DanR

   Nueva York4 reseñas

   3.0

   Comieron en 11 de mayo de 2024

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   Our previous experiences here were always good but this time we were seated in the lounge which is under renovation and were told that they had forgotten to shut down open table for that evening as the dining room was closed. They did serve us food but we were the only ones. Meal should have been on the house.
   

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9. BD

   BellevueDiner

   Seattle16 reseñas

   3.0

   Comieron en 5 de mayo de 2024

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 4

   The menu looks French and they say Bonjour when you enter but it really is just a hotel coffee shop. I love a classic French Omelette and seeing one on the menu along with a Croque Madam, we decided to give it a try on a Sunday morning. Neither was any good, unfortunately. The French omelette was a hard cooked (and browned) diner omelette with ham and (Gruyère) cheese with some chives sprinkled on top. The croque madam was two thick pieces of brioche with ham in the middle, gloppy béchamel ladled on top with an (undercooked) fried egg on top. So, a disappointment. On the plus side the service and atmosphere were nice.
   

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10. OT

    Comensal de OpenTable

    Washington DC2 reseñas

    2.0

    Comieron en 4 de mayo de 2024

    1. Global 2
    2. Comida 2
    3. Servicio 2
    4. Ambiente 1

    I booked breakfast here knowing that it was attached to the hotel, but not knowing that it was a hotel buffet instead of a regular restaurant. I felt this should have been more clear on OpenTable reservations as it wasn't the ambiance I was looking for. I asked if we had to do the buffet and was told it was all that was available. Food was decent, although the eggs were disappointing for a $22 fee. Service was very friendly but seemed rushed and disorganized. Ambiance was loud and not relaxing. A lot of people shuffling around due to the buffet. For a hotel buffet, it was fine, but it shouldn't be advertised as a restaurant that requires reservations.
    

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