Checkers Downtown

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1. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on April 10, 2022

   overall1food1service1ambience1

   Was not open and the staff has no idea that a reservation was made. PLEASE remove from the Open Table system for reservations. This was very confusing and I had to scramble to get another reservation last minute on a Saturday evening.

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2. SR

   SusanR

   Las Vegas

   4 reviews

   1.0

   4 reviews

   Dined on April 3, 2022

   overall1food1service1ambience1

   Restaurant was CLOSED. Hotel staff was unfazed and indifferent. The girl at front desk didn’t even provide dining options.

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3. BK

   BobbyK

   1 review

   5.0

   1 review

   Dined on February 15, 2022

   overall5food5service5ambience5

   Probably the nicest people that served me and my Valentine’s date. the food was too good to be true! Everything was just amazing and definitely worth it thank you all so much! And the view was perfect! The staff was so nice and made sure we got everything we needed! unlimited champagne was great! I’ll never forget that night thanks again.

   Report
4. GG

   GeorgeneG

   1 review

   1.0

   1 review

   Dined on January 30, 2022

   overall1food1service1ambience1

   We reserved outdoor seating. When we arrived, we were told the outdoor patio has been closed for two months. No one in the restaurant had any clue we had a reservation and the menu is only bar food. We went elsewhere.

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5. WM

   WehoMike

   Los Angeles

   16 reviews

   vip
   1.0

   16 reviews

   Dined on November 15, 2021

   overall1food2service2ambience1

   Opentable confirmed my reservations three times, and when we arrived for our reservation, the restaurant was closed. Checkers blamed it all on Opentable. Who ever was at fault it was an awful experience to arrive and find out it was closed.

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6. BF

   BettyF

   1 review

   1.0

   1 review

   Dined on November 7, 2021

   overall1food1service1ambience1

   We had reservations in a Saturday night for roof top restaurant at 6:30 pm. We arrived and they announced the restaurant was closed. They had not attempted to call us, text us or email us even though they had 3 points of contact information. It was very disappointing. We ended up going to perch for a dinner at their bar. As always, perch was great but not being out on the roof top was not the ambiance we had hoped for.

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7. SM

   SteveM

   Los Angeles

   1 review

   1.0

   1 review

   Dined on October 5, 2021

   overall1food1service1ambience1

   Booked table. Checkers not open at time of booking. Ridiculous.

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8. OT

   OpenTable Diner

   Los Angeles

   1 review

   5.0

   1 review

   Dined on August 8, 2021

   overall5food1service5ambience5

   Kitchen closed

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9. OT

   OpenTable Diner

   Los Angeles

   3 reviews

   1.0

   3 reviews

   Dined on May 8, 2021

   overall1food1service5ambience5

   I made a reservation at 5:15 pm on May 8, 2021 on here and confirmed it. When I arrived, I was notified by the hotel that it was cancelled. They said Round table app was supposed to notified me but it didn’t. Because I made reservation with the third party (round table), there is nothing they can do. However, they can accommodate for a 7:00 pm appointment. It took me an hour and half to drive there, I decided to stay. Again, on this app it shows the Checkers restaurant but in the reality Checkers has been closed for a year due to pandemic. They open the roof top only for few appetizers and drinks menu. The waiter was extremely nice but he was the only serving for the whole rooftop around 5 tables. I would like to hear from Round Table an explanation about my reservation and faulty market the restaurant.

   Report
10. M

    Marisol

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on April 30, 2021

    overall5food5service5ambience5

    The view is beautiful! The wings were so delicious! Service is fantastic. I would def make it another of my rooftop favorites.

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11. R

    Reina

    Los Angeles

    1 review

    5.0

    1 review

    Dined on April 23, 2021

    overall5food3service5ambience4

    Great Team working there, really wonderful evening!

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12. OT

    OpenTable Diner

    Los Angeles

    5 reviews

    vip
    5.0

    5 reviews

    Dined on April 17, 2021

    overall5food3service5ambience5

    Views to die for! The drinks and menu is basic..only appetizers. Would visit here again just for views and pictures

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13. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on April 16, 2021

    overall5food5service5ambience5

    The server was the best! So sweet and made the experience. Will come back because of his awesome customer service.

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14. OT

    OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined on March 12, 2021

    overall1food1service1ambience1

    I made reservations for a Friday night, drove all the way from Ontario to downtown LA to find out they closed due to weather. I was so upset because my little sister just turned 21 and She came to visit from Colorado. The restaurant did not call me and if they did they should have left me a Voicemail I wasted my Friday night driving to and from Ontario and Downtown, LA.

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15. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on February 26, 2021

    overall5food5service5ambience5

    It was incredible. The staff went above and beyond and made my night amazing! This was for my 30th birthday and they accommodated my friends and I, and had great service. The view was incredible as well. They set up this section just for us so it was almost like an exclusive area for us. They made everything unforgettable. I recommend this place to everyone!!

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16. OT

    OpenTable Diner

    Atlanta

    3 reviews

    1.0

    3 reviews

    Dined on November 1, 2020

    overall1food1service3ambience5

    The advertisement never mentioned that you served cold dishes and not hot meals. We left immediately!

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17. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on September 27, 2020

    overall4food2service3ambience5

    Plastic airplane food trays, plastic forks, bottled drinks. I couldn't tell if I was flying spirit airlines or eating at a restaurant. None of the menu choices are correct anymore because of covid only small overpriced plates.

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18. OT

    OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined on September 27, 2020

    overall1food1service4ambience4

    This isn’t a restaurant, it’s a lounge. They don’t have anything except for cold sandwiches. No bartender. Drinks come in small bottles. Server was nice but we were led to believe that this was a full service restaurant. It is not.

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19. t

    tdubbs

    1 review

    4.0

    1 review

    Dined on September 19, 2020

    overall4food4service4ambience5

    Understaffed but very friendly. Service was slow along with issues with processing credit cards. Place was clear by 8pm, but busy before that. Great view.

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20. EH

    EllieH

    San Francisco

    4 reviews

    vip
    1.0

    4 reviews

    Dined on September 6, 2020

    overall1food1service1ambience1

    Made a reservation. No confirmation from them. Got there and it was closed.

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21. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 15, 2020

    overall5food5service5ambience5

    It was an amazing experience, Victor out waiter and Chef Harout were amazing. Fast service, great food, and will definitely come back. I recommend this place for everyone.

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22. AN

    AnthonyN

    Los Angeles

    1 review

    1.0

    1 review

    Dined on February 15, 2020

    overall1food1service3ambience2

    I paid almost $300 for a mediocre dinner (for 2). Dining room is closed (permanently?) and the only seating was on the roof. Seems nice, right? Wrong. It was cold, windy, and noisy. They only had 3 space heaters for the entire roof, and our table was not anywhere near any of them. The sound of the hotel AC and helicopters nearby made talking at a normal conversation level difficult. The view is ok, not great, as most of the buildings around are taller than the Hilton, so you can't see very far. The giant red "Hilton" sign next to the dining area is neither cute nor trendy, and it ruins any semblance of ambiance. Food was okay, not spectacular, but cost a lot PLUS there is an administrative fee tacked on to every ordrer for some reason. They also ran out of one of only two dessert options that night. The staff is nice though, so it's not their fault, just a poorly run restaurant. Never eat here. Ever. Even if they pay you.

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23. RG

    ReenaG

    1 review

    2.0

    1 review

    Dined on February 15, 2020

    overall2food3service1ambience4

    My review is only on the valentines day experience on the rooftop. Go somewhere else for this day! Only had one person serving and one person sitting, wait was forever to get to next meal and it seemed unorganized. The singer was great though. Not enough heaters and just needed at least more people to be attending to guest

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24. LK

    LouisK

    Los Angeles

    3 reviews

    vip
    2.0

    3 reviews

    Dined on February 9, 2020

    overall2food3service3ambience2

    Checkers has come (fallen) a long way since it was the sister property to the Campton Place in S.F. On a Saturday night, the restaurant was a morgue. Only eight total covers for the evening, and our party accounted for six of them. Servers doubled as bartenders and, possibly, bellman, busboys, and the cleaning crew. My scallops on saffron rice was excellent -- best in show. Other items ranged from very good to very poor. The menu notes in very fine print at the bottom that the restaurant charges a 4% admin fee, not for health benefits or the kitchen staff, but to cover the cost of operating the restaurant. ISN'T THAT WHAT THE MENU PRICES ARE SUPPOSED TO DO? Guess Hilton could not charge a "resort fee" to dine at the restaurant and so figured this was the next best way to mislead customers about the true cost of the food.

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25. s

    s2artr

    Los Angeles

    380 reviews

    vip
    4.0

    380 reviews

    Dined on February 1, 2020

    overall4food4service5ambience4

    We were disappointed that the dining room was not in use and we had to dine in the bar High top seats were not very comfortable. The food was very good and nicely presented Service was excellent, friendly and attentive.

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26. C

    Christi

    Los Angeles

    11 reviews

    vip
    4.0

    11 reviews

    Dined on January 17, 2020

    overall4food5service4ambience4

    It was an interesting experience because they aren't open for dinner so we had the entire place to ourselves. The good thing is that. The bad thing is it was very cold in there and they couldn't fix it. Food was awesome!

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27. OT

    OpenTable Diner

    Los Angeles

    5 reviews

    vip
    5.0

    5 reviews

    Dined on October 11, 2019

    overall5food5service5ambience5

    You had confirmed my reservation and when we arrived we learned that the restaurant was not open! The very I manager open up the restaurant and served us our meal,,

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28. NS

    NancyS

    New York Area

    1 review

    3.0

    1 review

    Dined on August 18, 2019

    overall3food4service5ambience3

    The restaurant is permanently closed but Open Table let us make a reservation so we had no idea it was not open. So we ate in the bar. Not many people very quiet. The food was good though and the service good. Just not what we expected.

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29. d

    dory

    Los Angeles

    33 reviews

    vip
    3.0

    33 reviews

    Dined on June 16, 2019

    overall3food3service5ambience5

    Why did you eliminate your dining room? The food was excellent and the service "the best ever!" I could only eat one bite of my rib eye. IT was too tough to cut! I was up on the PH floor and couldn't do anything about it. Did you fire your cooK? It was disappointing. The view was wonderful and the server very efficient...you just got rid of a treasure. I would only come to your venue for drinks, not food. I am so sorry.

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30. PJ

    PeterJohn

    San Francisco

    30 reviews

    3.0

    30 reviews

    Dined on June 15, 2019

    overall3food4service4ambience2

    The food is very good but for two straight nights we were the only diners. Granted this was the weekend when the City is empty of serious foodies. We had the place to ourselves.

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31. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on April 4, 2019

    overall1food1service1ambience1

    Really discouraged by lack of professionalism, value of food and caliber of manager. My boss had to search for 15 minutes to find wait staff in kitchen, then proceed to be sat at a dirty linen table. Food order came out wrong and when manager was notified, the reaction was extremely disappointing. Nothing taken off bill. etc. This was a high profile lunch with LA City politicios. We will never return.

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32. OT

    OpenTable Diner

    Los Angeles

    4 reviews

    3.0

    4 reviews

    Dined on February 15, 2019

    overall3food3service3ambience3

    This used to be a very special boutique hotel and restaurant. Now it’s part of the Hilton chain and has sadly been downgraded and homogenized. Probably won’t go back.

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33. B

    1Bigrat

    San Francisco

    10 reviews

    4.0

    10 reviews

    Dined on February 10, 2019

    overall4food3service4ambience5

    When I checked in at the restaurant, they seemed to be totally oblivious to the fact that I had a reservation for six people. One would think that someone would look at the reservation list and have a table set up for a group of six. Most of the tables are set for 2 or 4. Fortunately it was not busy and they were able to accommodate us easily. The food is adequate, but nothing special, especially for the price. The service was very good and attentive. We'll return but probably not worry about making a reservation, and not for the food.

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34. RS

    RobertS

    1 review

    5.0

    1 review

    Dined on December 7, 2018

    overall5food5service5ambience5

    Excellent choice for pre-theater dinner. The food was delicious and the atmosphere was quiet, intimate and conducive to conversation. Not quite walking distance to the Music Center (unless you're young and energetic), but just a short drive up Grand Avenue. Easy in and out with free valet parking for patrons. The service was very attentive but unobtrusive. All in all a very enjoyable experience. This might become our "go to" place for a pre-theater meal.

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35. JK

    JulieK

    1 review

    4.0

    1 review

    Dined on May 15, 2018

    overall4food4service4ambience4

    The place was quite and cozy. Food was great and the service was good, too!

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36. OT

    OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined on April 15, 2018

    overall1food1service1ambience1

    The place was empty. We are the only guest at the restaurant. And services was the worth I never been to. It was really big disappointment for me and my wife

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37. k

    kynthera

    Los Angeles

    16 reviews

    vip
    5.0

    16 reviews

    Dined on February 15, 2018

    overall5food5service5ambience5

    Checkers is an excellent downtown LA restaurant. The food is always great! Its quiet you can hear one another during a business meeting. Food is stable without many surprises, could be a little more adventurous, but its good. Service is always excellent. Free valet service at the entance is a real plus!

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38. E

    Eliza

    Palm Springs

    119 reviews

    vip
    5.0

    119 reviews

    Dined on February 1, 2018

    overall5food5service5ambience5

    Fantastic menu, lovely setting for a special occasion. Outstanding choice if headed to Disney Hall.

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39. L

    L22016

    Los Angeles

    25 reviews

    vip
    3.0

    25 reviews

    Dined on December 21, 2017

    overall3food3service3ambience3

    Small departmental holiday lunch. Service was MEH, food was MEH. The Brussels sprouts were good, however.

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40. OT

    OpenTable Diner

    Los Angeles

    33 reviews

    vip
    5.0

    33 reviews

    Dined on November 7, 2017

    overall5food5service5ambience5

    Max is the best waiter at Checkers! He is professional, thoughtful, kind, considerate, and has a great sense of humor!

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