Chart House Restaurant - Waikiki

Chart House Restaurant - Waikiki reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. ひろみ

   Osaka1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   オープンテーブルで16時に予約していたのですが、母の日は16時30分オープンで入れず、早めに着いたので1時間ほど入口で待っていました。 予約メールには予約時間から15分間はご予約のためお席を確保しております。ご予約のお時間から15分を過ぎて到着される場合は、当店までお電話ください。と書かれていたのですが電話が使えずキャンセルされてないか心配でした。 前日の予約確認メールにも母の日は16時30分オープンと書いていなかったのできちんと情報は共有して欲しかったです。 予約ではカウンター席となっていたのですが案内されたのはテーブル席で、日本語メニューもあり、日本語を話せるスタッフさんもいたので良かったです。お料理も美味しかったので大満足でした。 オープンテーブルの予約には不満がありましたが また次回も是非利用したいと思います。
   

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2. D

   Dylan

   Hawaii1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   Dined here for their Mother’s Day Buffet. For the price compared to the other options available, it was on average $20 less per person which was a huge plus. The dining room feels a little cluttered especially for a buffet with a lot of foot traffic. We were seated basically right next to the buffet line, with about 3 feet in-between tables that allowed barely any room to be comfortable with a lot of people passing between us carrying multiple plates stacked with food. The spread was diverse for the price and the food was really good. Maybe it was a bad wash but I did notice that there were a lot of stuck particles to the plates and drinking glasses. Overall, live music, good food, good service, decently priced, so a decent experience for a buffet. Would like to see how the experience is when the service is not buffet style.
   

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3. J

   Jenny VIP

   Hawaii24 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Had Mother's Day brunch at the Chart House today - it was busy but just okay. Totally understand that on special days service might be in flux but immediately we were taken to a table set for four for our party of five. Not a big deal, they brought an extra chair etc. One napkin was stained with food. They graciously took it and replaced it. Overall, the food was just okay - roasted lechon was room temperature, stations were kind of sloppy, and often waiting to be replenished. For $75 a head, I was just hoping for a little better.
   

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4. B

   Bryan

   Hawaii3 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience, food was fantastic and creative. Think price was a little high.
   

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5. H

   Hank

   Hawaii1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Took my wife out for dinner and drinks and had an absolutely wonderful experience. The service was excellent, the food was amazing and the environment was great.
   

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6. T

   Traci

   Cleveland1 review

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Not very good.wespent $400 for mediocre food. Great scenery we had king crab legs that were good but everything else was just ok
   

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7. M

   Michael VIP

   Hawaii27 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience. Since we arrived early, we sat at the bar when we first arrived. The bartender was friendly and answered our questions. We all enjoyed our drinks and the pupus. They have super escargot and oysters on the half shell. Our daughter had gone to the dining room check-in station. They told her that when we paid our bar tab, please let them know so they could seat us. After settling at our table, our waiter asked if we needed anything to drink. The waiter's assistant made sure we had water and bread at the table. He was great through the night. Our food orders were taken and drinks ordered were brought to the table by another member of their staff. We appreciated the fact that the owner hires a variety of staff for the customer's benefit and, at the same time, provides additional employment to make everything run smoothly. The owner/manager came by to ask how our food was and if we needed anything. We had an enjoyable evening and the food was great.
   

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8. S

   Sherri

   Hawaii1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Steven was great, attentive and provided great customer service!
   

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9. 真美

   Hawaii2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   生演奏を聴きながらの食事は最高ですね！ハッピーアワーで利用しましたが、ボリューム満点で大満足です。ズッキーニのグリルは絶対食べて欲しい。
   

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10. G

    Gwen

    Hawaii11 reviews

    5.0

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    Our party ordered drinks appetizers, dinner entrees and dessert. Everything was delicious and to our order. Very enjoyable evening complete with live music!
    

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