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Permanently Closed - Chart House Restaurant - Hilton Head

4.0
1233 reviews
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$31 to $50
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Seafood
Top Tags:
  • Scenic View
  • Special Occasion
  • Great for Outdoor Dining

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About

This restaurant is permanently closed. Permanently Closed - Located on beautiful Hilton Head Island, Chart House overlooks picturesque Skull Creek. Combine the extraordinary setting with outstanding cuisine & it’s not hard to see why this restaurant is a local favorite. Since 1961, Chart House has been dedicated to providing the ideal dining experience. With 28 historic, waterfront & showcase locations across the U.S., Chart House offers spectacular views & exceptional service that you’re sure to enjoy. From seafood specialties to succulent steaks, our renowned chefs have tailored a menu to complement local cuisine while introducing a hint of the exotic. Choose from our famous entrées such as Scallops Italia, Mac Nut Mahi & our Slow-roasted Prime Rib. We also offer a daily selection of fresh fish, Lowcountry options, an extensive wine list & decadent desserts like our famous Hot Chocolate Lava Cake.
Dining Style
Casual Elegant
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Cuisines
Seafood, Steak
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Hours of operation
Lunch: Monday - Saturday: 11am-3pm; Dinner: Sunday - Thursday 3pm-9:3-pm, Friday & Saturday 3pm - 10pm; Sunday Brunch: 11am - 3pm; Happy Hour: Every Day: 4pm - 7pm
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Phone number
(843) 342-9066
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Payment options
AMEX, Diners Club, Discover, MasterCard, Visa
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Dress code
Smart Casual
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Private party facilities
Situated beautifully on the banks of Skull Creek, Chart House is the perfect venue for your next festive occasion. Our professional staff specializes in cocktail soirees, anniversary parties and corporate dinners. We tailor our services to meet your needs and impress your guests.
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Private party contact
Chris Wylie: (843) 342-9066
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Catering
Chart House Hilton Head can accommodate any catering needs for party's up to 100 guests.
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Neighborhood
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Cross street
Gumtree Road
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Entertainment
Live entertainment on our outdoor patio on Wednesday's from 6:00pm-9:00pm. Please call for up to date seasonal details.
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, Entertainment, Fireplace, Full Bar, Happy Hour, Non-Smoking, Outdoor dining, Private Room, Takeout, View, Weekend Brunch, Wine
What 1233 People Are SayingWrite a review
Overall ratings and reviews
4.0based on all time ratings
4.1
food
3.9
service
4.3
ambience
3.6
value
Noise · Moderate
83% of people would recommend it to a friend
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1.0Dined on October 17, 2016

It was closed, even we received a confirmation of the reservation!

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5.0Dined on October 3, 2016

Used Open Table to book a reservation here...
Pleasantly surprised to find they had a special reduced price prix fixe dinner menu - valid any evening from Sunday to Thursday from 5:30 PM on ( not just early bird time). Price was $19 for appetizer choice, entree choice AND dessert choice! $19th Hole Menu

The service was outstanding- Pam our waitress was very attentive, personable, efficient & funny too!
My entree was shrimp & grits- DELISH!! My husband had the Cobia whitefish that was also excellent/ as was the She Crab soup
Great choice!

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5.0Dined on October 1, 2016

A favorite of ours. The prices are a little steep.

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4.0Dined on October 1, 2016

One of our favorite restaurants on the island. The food, the ambiance, the view are spectacular. Our waitress was excellent as well. Highly recommend.

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3.0Dined on September 30, 2016

Food was good but service was VERY slow. Initial drinks took 15-20 minutes to get, soup appetizers came to the table at different times, and having been seated at 6:45 our dinner entre did not make it to the table till 8pm. We won't be back. Poor value for high prices when service out of the kitchen that slow!

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2.0Dined on September 30, 2016

Horrible service. We waited forever to get our meal on the table

Talked to the manager. Did not seem to care

We re local and we regret to be treated that way.

In two occasions lately we experienced the same difficulties

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2.0Dined on September 29, 2016

Clam Chowder was great. Everything went downhill from there horrible service mediocre food.

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3.0Dined on September 27, 2016

The food was not what we expected but excellent nonetheless. Very original dishes. Service that night was slow and a bit disorganized. Great views, nice ambiance.

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5.0Dined on September 27, 2016

I brought my husband to CH for his 75th birthday.. We were in Hilton Head @ Harbor Town for the week. We live in Tennessee but try to eat at CH every opportunity. The meal was delicious. The only complaint was the coffee was not hot and was VERY strong and bitter. I returned it as undrinkable.. Thank you for the special touch with the birthday wishes on the menu..

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5.0Dined on September 25, 2016

First time that my husband and I went to the Chart House. From our appetizer to dessert, the food was exceptionally wonderful. The best seafood that we have ever had, and we grew up by the Jersey Shore. The stuffed flounder was stuffed with real crab meat and no fillers. The service was excellent and the ambience was great. We would totally recommend this restaurant and we cannot wait until we can go back.

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5.0Dined on September 25, 2016

Chart House is great for both special occasions and every day dining. They have an excellent happy hour as well as early bird and a well balanced dinner menu. We have been there many times and have found it to have consistently good food, service, and ambiance.

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5.0Dined on September 24, 2016

Our group sat outdoors and observed the sunset over a delightful seafood dinner. The service was outstanding the food was even better and the atmosphere was to die for!

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5.0Dined on September 23, 2016

I love this restaurant! The food and service were very good and the picturesque venue is awesome. We have been so impressed that my daughter and her fiancee picked it for their rehearsal dinner and I know it will be perfect!

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1.0Dined on September 18, 2016

Terrible and inattentive service. Will never return. Shame...

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4.0Dined on September 18, 2016

Lovely view on the water and service was great. I didn't catch the waiter's name but he was very attentive. Also the food was very good.

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2.0Dined on September 18, 2016

I've enjoyed lunch and dinner on previous occasions but this Sunday brunch was particularly ordinary. The only saving grace was the outdoor terrace and wonderful water view. They could have used more serving people as well.

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5.0Dined on September 17, 2016

Had a very nice meal, good service, nice atmosphere.

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2.0Dined on September 16, 2016

We visited this restaurant for the first time on a trip to Hilton head Island. The food was average, theCaesar salad was very salty, and loaded with dressing. Our waiter seemed rushed, and did not ever bring us a breadbasket. When we finished our meal, we asked for the hot lava cake for dessert. We were informed, at his point, that it would take 30 minutes to prepare. This would have been ok had we been told this earlier in our meal.

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5.0Dined on September 16, 2016

We have enjoyed the Chart House for several years now and continue to find the ambiance, service and food an exceptional value.

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3.0Dined on September 13, 2016

This restaurant continues to go down hill. Both the kitchen and the service are far below what the cost to eat here infers. The sunset provided by the location continues to be fantastic but not enough to overcome the deficiencies in the preparation and service segments of the business.

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5.0Dined on September 13, 2016

Wonderful food and even better service

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4.0Dined on September 12, 2016

SERVICE WAS VERY SLOW. WE USUALLY HAVE DEBBIE FOR A WAITRESS AND SHE WASN'T THERE THAT NIGHT.

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2.0Dined on September 11, 2016

This was a special occasion dinner, that was totally botched and almost ruined thanks to poor communications amongst the staff, and management. While the food was very good (thank you Patrick!), the service was slow and unbalanced. When trying to explain why, our wait staff stated he was dealing with 'over served' patrons in the bar area...why is that my fault, and shouldn't YOUR management know when to cut-off people at the bar and take steps when necessary. Would not recommend for anything other than happy hour for good values and enjoying the food.

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1.0Dined on September 11, 2016

Went for lunch. They had a banquet of about 30 people. Only a few other tables with diners. It took 1-1/2 hours to get a simple lunch! To me that says poor management. Our waitress kept apologizing. Manager also apologized & our lunch was free. Was not planning on a long lunch!

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5.0Dined on August 30, 2016

I had a great salmon dinner with an excellent Pinot Grigio (Estancia) wine and a thick and tasty bowl of clam chowder. Service by Ryan was excellent and very attentive. I try to eat here at least once whenever I am required to visit Marine Corps Air Station in Beaufort, SC. It's about a 40 mile drive but well worth the trip. I eat at Charthouse Restaurants all over the USA.

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3.0Dined on August 30, 2016

The food is some of the best on the island, however, the last two times eating here we have not had service.

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5.0Dined on August 28, 2016

Food was fantastic but "Debbie" our server made the experience - she was great in every respect! Beautiful setting and great value!

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5.0Dined on August 28, 2016

Wonderful meal and preparation. The waiter (Wayne) was very attentive and personable. Great overall dining experience.

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2.0Dined on August 27, 2016

Atmosphere was far less than anticipated. Service was very slow and erratic, table setting was incomplete

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3.0Dined on August 26, 2016

My wife had the prime rib, and they accommodated her request for an end cut. She deemed the meat quality excellent, but her mashed potatoes were lukewarm.
I had the flounder stuffed with crabmeat. The fish was very good, but the crabmeat had so much filler that it was inedible. My mashed potatoes were also lukewarm.
We split a coconut shrimp appetizer, five jumbo shrimp, butterflied. Very good quality.
Our server was attentive, but not overbearing.

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5.0Dined on August 25, 2016

Server was excellent and made great recommendations for specialty drinks and side dishes.

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5.0Dined on August 25, 2016

Food was delicious. Didn't feel rushed. Great sunset!

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5.0Dined on August 22, 2016

Our waitress was so helpful with our special food needs
And the seafood was excellent

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5.0Dined on August 21, 2016

Excellent meal, seafood was outstanding both my husband and I really enjoyed our choices,shrimp and grits for me (was supposed to be small plate but was bountiful ,took home and enjoyed next day for lunch) and for my hubby grouper with one of their special sauces. Shared their seafood stack for appetizer very tasty too,also really enjoyed our cocktails. overall great evening out.

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5.0Dined on August 19, 2016

Our party of seven enjoyed a fabulous meal from appetizers to dessert.

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4.0Dined on August 18, 2016

Everything was fine. Food was good...atmosphere was nice. Waiter was assigned outdoor tables as well as indoor tables. We felt he was pulled. We liked the fact that the server suggested the Lava cake when he first took our dinner order, so it was rsady when we were ready for it.

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5.0Dined on August 18, 2016

I AM WHEELCHAIR BOUND SO I WENT ON-LINE TO MAKE A SPECIAL RESERVATION REQUEST FOR SIX PEOPLE. TABLE WAS READY WHEN WE ARRIVED A LITTLE EARLY, SO WE HAD A GLASS OF WINE WHILE WE WAITED FOR OUR COMPANY. OUR WAITRESS WAS DEBBIE AND WHAT A GEM SHE WAS. YOU COULD TELL THAT SHE REALLY ENJOYS HER JOB. WE ALWAYS ENJOY EATING AT THE CHART HOUSE, ESPECIALLY THE EARLY BIRD DINING. FOOD IS THE BEST AND A NICE PORTION. THE CHART HOUSE HAS BECOME OUR FAVORITE RESTAURANT.

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5.0Dined on August 17, 2016

Great seafood. Enjoyed the outside dining and the wait staff was great!

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3.0Dined on August 15, 2016

We originally planned to eat at Skull Creek Boathouse next door; however, the quoted wait time for a table was too long. So we were able to get an immediate reservation and table at Chart House instead. The server was very attentive and polite. When they accidentally brought mashed potatoes instead of a baked potato for my wife, the manager immediately volunteered and went back and got a baked potato for her while the server continued to serve the rest of our meal. The server was also very good with my 10 year old daughter. Food was consistently good but not excellent. Nice dining room and very quiet. Almost too quiet.... It was a good fallback and we were treated well. When back in the area, we would be more likely to try Hudson's next time. Nothing wrong with Chart House, just not a wow experience. Prices were commensurate with the food quality. Bottom line, a reasonable fallback but I would prefer a more lively environment while dining on vacation.

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5.0Dined on August 15, 2016

Celebrated a special day at Chart House, HHISC and it was a wonderful dinner. The service of Constance and Cody was splendid and the food was delicious. The early dinner menu was very reasonable and included choice of soup or salad, 4 dinner entrees and dessert for around 19-23 dollars. Look forward to going back.

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