Charlie Palmer Steak offers a Private Dining Room with seating capacity up to 50 persons. The Private Dining Room offers internet, video, and conference phone capabilities.View Private Dining Details
We went to celebrate a birthday we ordered Hennessy for the birthday man but you guys was out we ordered the tomahawk for two medium well we thought it was bone in it came medium already sliced off the bone you need more appetizer selections not very many things to choose from I dine at the Four Seasons Charlie Palmer's inside the Mandalay Bay very good never had problem and also the tomahawk had a lot of fat in it. But Donovan the server he was nice
Good service and good food. A bit pricey but worth it.
Finding ourselves stranded in Grand Sierra Hotel in Reno due to snow storm decided to splurge on a good steak dinner. We were not disappointed! Despite being a large restaurant it is divided into smaller sections and levels which make it more intimate and quieter. Plenty of staff providing good service.
My lamb chops were pretty good. Quiet place inside busy casino. We have eaten here before and would again.
The four of us were seated as soon as we arrived. The waiter was right at our table to assist us. The food was delicious. It did seem to take awhile to have our food brought to the table.
My wife (Nancy)was not feeling well that evening (Wed. 3/14)
Donovan was -without a doubt- the most caring attentive server that we have ever had. He asked their talented chief ((Michael) to create a healthy, soothing soup- rich with free range chicken slices, hearty broth, noodles, etc. It was DELICIOUS & the perfect solution for an upset stomach. Michael bowled us over when he personally approached our table to inquire how Nancy was faring & if the soup was to her satisfaction. Believe it or not- he even went to the trouble of baking special crackers as an accompaniment!
In addition, Les (the Manager on duty could not have been more accomodating! He is undoubtedly a terrific asset to the Charlie Palmer Steak restaurant chain. He even provided her with several tea bags, two bottles of " high end" ginger ales & a porcelain soup bowl complete with spoon to take the remainder of unfinished soup to our Concierge room. To top it all off, we were gifted with two attractively packaged bags of yummy chocolate chip/ oatmeal cookies as well as a pair of gourmet mini macaroons.
Rest assumed, we will ABSOLUTELY return to your delightful establishment (in hopefully considerably improved health). In the meantime, we will extoll the multitude of virtues of Charlie Palmer's to all of our family, friends, neighbors & acquaintances.
Once again, our sincere thanks to your entire Reno staff for extending we "locals" such exemplary, heartfelt hospitality.
Edward & Nancy Workley
This is probably the best restaurant in the Reno area. I have eaten here several times and not been disappointed ever. Great side dishes compliment the entree's. The wine list is extensive and fairly priced. Highly recommended!
The service here was excellent. The filet mignon was tender and done to perfection.
We ate at the restaurant twice over the weekend. We very satisfied with the food and the service. The second time we ate there it was a little annoying only because a man that was dining near us had his cell phone on speaker and that was a little annoying and distracting. Otherwise, great food and service.
From the minute we checked for our reservation to the final good night by staff the experience was top notch class! The bartender suggested a specialty martini type drink that was to die for. The staff allowed enough time to enjoy our cocktail before dinner and paced the evening according to “our” schedule (or lack there of). What a great evening to share with a friend who’d never been, but assured everyone they’d be back! Thank you all for the quality of dining Reno needs.
I had a almost last minute reservation..i took my two kids to celebrate my husband's birthday...he was very impressed with all attention and care put into our meal..also i had added special request which was nice to know they not only read our needs but they also make sure it happens...i requested a candle in his cake...it was beautiful..thx hannah...best service..
Charlie Palmers used to be one of our favorite places to dine out. They went through some bumpy times and we stopped going there. We thought we might give them another go at it. We were pleasantly surprised! We will be back.
The atmosphere was great and the meal good. We were going to the Olivia Newton John concert. The staff knew we were going. We had food left over that they packaged very nicely. We get to security at the concert to be told that we can not bring any food into the concert including our bag from Charlie Palmers. I could understand this if it was food brought from outside the venue . However, we paid a lot of money for the food and should have either been told at Charlie Palmers that the concert security wouldn't allow it in and offer to hold it and tell us not to bother. We weren't happy when we were told that we had to throw it away!!
Excellent steak, none better!! I will go back every time when I am in Reno again.
Side dishes were tasteless. What no baked potato's with a Steak??? Too Noisey. Service was wonderful Steak was good Lobster was Blah tasteless mushrooms had little flavor twice baked potato was awful.
The entire staff was outstanding, we will definitely be back- the food-the top!
Excellent in every way. This was a wonderful meal highlighted by great service and attention to detail. We will be back soon.
Great service and wonderful food
One dinner was very excellent. One dinner, the filet mignon was tough.
The day was a holiday and the staff was not prepared to serve.
The service was mediocre. No one filled the water glasses, no one filled the wine glasses.
No one passed by the table to ask if anything more was required.
OverLl the food was great. I started with the Cesar Salad. It was fantastic. Big enough for two. For my entree I selected the filet with the peppercorn sauce. It was tender and cooked perfectly. The sauce could have been more peppery. For a side I had the Brussels sprouts which were amazing. My only complaint t was the very slow waitress and the noise level which was too loud for a date night.
I'm vegetarian so I didn't expect to find a lot of choices at a steak house. We were there celebrating my husband's birthday. My husband and friends enjoyed their steaks (NY cut and Filet Mignon) and they looked good too. We had mash potatoes, green beans, chick peas w/spinach, mac and cheese. All the sides were very good. Our waiter, Julian, was awesome!!! He treated us like old friends and provided us with personalized service that felt genuine.
First time I ordered duck and I didn't understand when the waiter asked me what temperature I wanted my duck at (I've only ever been asked how I wanted it cooked med rare and such) when I looked at him confused he snapped at me impatiently "how do you want it cooked what temperature ?" I felt upset paying the almost $150 when that's the sort of service I got.
The ambiance was great with subdued lighting and the seating was appropriate and comfortable. Everyone was polite albeit professional and attentive. Our host was amazing and I was thoroughly impressed with her candor as well as her knowledge of the menu. Any question I had she was quick to respond with impeccable detail. Due to a delay with our order the chef provided additional foods to tide us over until the main course.
When our main course arrived my girlfriends filet was made to order to her satisfaction while the salmon melted in my mouth like butter. Accompanying vegetables were both unique and tasty from the au gratin potatoes, butter rich spinach to delectable Brussels sprouts.
All told, considering the refreshing service by all attendants, the subdued ambiance and the varying appetizing and palatable dishes proved a dinner to savor and remember for some time to come. Thank you Charlie Palmer restaurant for a great dining experience.
On my 65th bday. I ordered the petite new york strip prepared medium rare which was cooked to perfection. A choice of different sauces were offered. My choice was the aoli, though delicious I certainly did not need it as my steak stood on its own two feet. My side was the twice baked potato. I had already read a sterling review about that side from another post. My boyfriend claims he doesn’t eat streak. However I talked him into trying the first bite. Instantly, though he ordered the seared salmon, which was equally delicious, he became converted. The potato was to dye for. Alot of yummy sounds were coming from our table as we slowly enjoyed & shared every bite. The service was outstanding. The noise level, tho in a casino was not detectable, & pleasantly there was no cigarette smoke in the dining area. Following, which we both would rate as fine dining, I received a complimentary chocolate desert. It too was delicious. IMO not a complete birthday without cake & a candle to make a wish on. Described as a flour less delight it resembled a s’more with a coffee mouse in the middle topped with whipped cream sprinkled with cocoa powder and drops of caramel droplets. If that wasn’t the “piece de resistance” we were also complimented with macaroons & house made bites of dark chocolates. Lastly & certainly appreciated in addition to the prefect evening, we received two small bags of homemade oatmeal raisin cookies.
I will finish with this. I am a third gen native of Reno. I have had the good fortune to do a great deal of traveling both within the great USA as well as Europe & the Caribbean. The evening was too perfection, I will always remember that meal as one of the best I’ve had. Bravo to little big/little Reno, GSR and Charlie Palmer’s for a great dining experience. Thank you!
The service was Ok. For 100$ dinner expect way more. The waitress was very rude after we both didn’t want wine. She shut down and didn’t listen. She then ordered the wrong meal. Chicken does not come well done or medium. Once our food came out it was cold and frozen and tasted horrible. The bread was very hard and cold. The glasses were dirty. Our salads had a sprinkle of dressing and nothing else but lettus. If your looking for a nice night out would recoment the Harras or even Olive Garden has better service and food. Would not recommend to anyone and will not go back.
The food was excellent.
Excellent service and food. Overall an unexpected fine dining experience for a Reno hotel/casino.
The first time I visited Charlie Palmer was last year in Valentine's, we had made a later reservation (9pm) but had showed up early and had gotten sat right away! My boyfriend and I shared our meal and they had given us both enough to eat while being completely satisfied with our meal. We had just went on Friday for our 5th anniversary and we were both just blown away again by not only the service but of the meal itself as well. We had shared short rib ravioli as our appetizer and it was mouthwatering to say the least, and for our entree shared a half rack of lamb on a bed of pureed potatoes and it was just fantastic. Everything was cooked perfectly and I'm going to continue coming here for every special occasion just because of how great everything went.
The service was great, the food was out standing other than the fries were really bad.
Servicer did remove it from the bill, but my guest did want fries.
Overall, I would say our meal was mediocre. I don't mind paying $50+ for a steak dinner in a nice restaurant, but at that price, I would expect it to be pretty decent. We both had the ribeye and both felt the same way after our meal. Although we ordered the steak to be cooked medium, they were both well done, cool, tough, and above all, flavorless. Note exactly the "Prime" steak that is advertised. The service was good, and the atmosphere was nice...but the steak was a disappointment.
We enjoyed our meal very much. The only issue for the evening was our server was not very attentive and not very helpful. Otherwise the food and wines were very good (great wine selection) and a very nice atmosphere.
The staff were very friendly. The food was perfectly prepared and had an outstanding taste. The wait was not long. This place is very busy on the weekend so we went on a Monday which was perfect! Well worth the price!
A little bummed that we left a message in our reservation that it was for a birthday but no one recognized it. Other than that, it was great
Steaks were excellent no sauce needed , twice baked bacon potato very tasty. I could have lived without the Caesar salad for sure , Donovan very nice and down to earth and friendly wish he would have cane around a bit more none the less very knowledgeable. Loved the oysters. Overall enjoyed our experience.
We had a wonderful night with our friends… Me and my twin sister had such a wonderful time the food was amazing the service was perfect we will be back soon thank you for a wonderful experience 🌹
Awesome as usual, this is our 7th time here, we dine before all the shows we attend.
We had dinner here before dinner in the showroom. We had reservations and were seated on tine; our waiter was very helpful and accommodating as was the rest of the wait staff. We both had their special of Alaskan crab lets, which were large and tasty..All good, no complaints.
We had such a great meal with friends on the first night, my wife and I decided to eat there the next night.
This was the best steak I have ever had. The service was amazing, and the restaurant was beautiful. The food can’t be beat. Tasty food and worth every penny.