Charlie Palmer Steak - Reno

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1. D

   Dogtired

   Sacramento

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   Celebrated our 30th anniversary. Requested a quiet table and they delivered. Our server was super nice and fun. We ordered surf and turf, had the wine we wanted. Truly an awesome dinner and evening!

   Report
2. OT

   OpenTable Diner

   Tahoe

   1 review

   2.0

   1 review

   Dined 2 days ago

   overall2food2service3ambience3

   While the steaks were good the temperatures were not what we wanted. We asked for medium rare and got 1 very rare and one medium well. Disappointed considering the cost. Inconsistency with service and have overall been to better steakhouses. Booked using opentable for a birthday and there was no mention of the birthday dinner.

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3. AM

   AlanM

   Tahoe

   17 reviews

   vip
   5.0

   17 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Our server Bryan (sp) was outstanding!! The insider menu is a great deal.

   Report
4. JL

   JasonL

   Tahoe

   1 review

   1.0

   1 review

   Dined 2 days ago

   overall1food3service1ambience3

   Shrimp scampi was SOUR and our food took 1 hour to come out. We reserved at 515pm so it wasn't that busy. It was not busy but was told by our waiter that it was because of happy hour. We weren't that happy.

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5. SB

   StanB

   Tahoe

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Another excellent dining experience. Server Julian is wonderful pleasant cheery gentleman. We always ask to be seated in his section. Julian, thank you!!

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6. T

   Toad

   Portland

   6 reviews

   vip
   5.0

   6 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Aaron and his serving assistant were excellent; very friendly and attentive. Aaron was very knowledgeable and helpful in answering our questions.

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7. A

   Angie

   Kansas City

   14 reviews

   5.0

   14 reviews

   Dined 5 days ago

   overall5food5service5ambience4

   The food was absolutely delicious & our waiter, Julian, was excellent! He was extremely attentive, professional & outgoing. He made us feel as if we were his only table! It was a wonderful experience & we will definitely repeat it again next time we stay there.

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8. M

   Meeko1

   San Francisco

   2 reviews

   2.0

   2 reviews

   Dined 5 days ago

   overall2food2service2ambience2

   I had heard a lot about how good it was so I was excited to try it for the half price happy hour. But it really wasn’t. The croquets were completely dry and had not even a niblet size of pineapple, the steak skewers had so much pepper I couldn’t even eat them, they didn’t provide enough condiments for the baked potatoes size, the beet salad had maybe two beet pieces and was all lettuce, the mushrooms were severely undercooked and flavorless. Plus they stuck me on a table in a corner with some conventioneers at the bar so the waitress couldn’t even get to my table so service was severely inadequate. The one good thing I will say was the lobster bisque soup was fantastic. But I certainly won’t be wasting my money here again.

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9. MC

   MichaelC

   Tahoe

   1 review

   4.0

   1 review

   Dined 5 days ago

   overall4food4service1ambience3

   the food was just ok. they where out of many items, this was very disappointing. service was not up to par.

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10. NC

    NoelleC

    Portland

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    We had the most incredible experience. Our server, Donavan, provided exceptional service- friendly, professional, attentive, and offered great recommendations. The food was exceptional and the portions were perfect.

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11. MG

    MikeG

    Tahoe

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Food was superb and service was excellent. A little pricey but would recommend to others.

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12. S

    Skibuddy

    Denver

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    overall5food5service5ambience4

    great expensive starters, entries, desert, and wine, excellent service

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13. A

    Awesome

    Portland

    43 reviews

    vip
    4.0

    43 reviews

    Dined on August 6, 2022

    overall4food5service5ambience2

    50th wedding anniversary. No one even noted it. Even had cards on the table. Just seemed strange for such a restaurant with great reviews and so many in so many different cities. I was so disappointed with the fast food table tops and noisy atmosphere. I would think such a restaurant would have a tablecloth to go with the linen napkins. Such a shame. Set a mood that I don’t think Charlie would like. Just wasn’t laid out like a beautiful restaurant I had expected Irwin was wonderful, the meal ultimately was also wonderful. Sent back 2 well done steaks that were supposed to be medium. Irwin, such a gentleman took care of it and apologized as this was a rarity. The gratin potatoes and mushrooms were delicious along with the lemon cheesecake and butter cake with the strawberry topping/ice cream,

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14. MH

    MichaelH

    Tahoe

    5 reviews

    5.0

    5 reviews

    Dined on August 6, 2022

    overall5food5service5ambience5

    Our server was very attentive to our needs!! The seafood tower was absolutely delicious!! They brought us more drawn butter for our crab legs. Great service!!

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15. AP

    AndrewP

    San Francisco

    1 review

    3.0

    1 review

    Dined on August 5, 2022

    overall3food3service2ambience4

    My dining experience was not good. It took more than 40 minutes to get my food.

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16. P

    Pault

    San Francisco

    1 review

    2.0

    1 review

    Dined on August 5, 2022

    overall2food4service5ambience2

    Everything was fine except how long it took for dinner. We didn’t get our meal until nearly an hour and a half after ordering. The server was constantly apologizing to patrons regarding the wait. Even warning patrons when they arrived at their table the kitchen was slow and the dinner served was 60 minutes or more. No manager was in sight explaining the delay and apologizing to patrons. Only the server was doing PR. When the kitchen is so slow, minimally a free drink should be offered by management with an apology. The server was excellent. The appetizer was excellent. I felt really bad for the staff. Management needed to step up.

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17. s

    scottm

    Chicago

    1 review

    1.0

    1 review

    Dined on August 5, 2022

    overall1food1service1ambience1

    We left as the dinner still did not arrive after an hour we ordered

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18. T

    Tony

    Oklahoma City

    5 reviews

    1.0

    5 reviews

    Dined on August 5, 2022

    overall1food2service1ambience3

    Well over an hour to receive our food. When it finally came steak was over cooked and dry! At least the bread was good.

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19. MA

    MARKC

    Orange County

    5 reviews

    3.0

    5 reviews

    Dined on August 4, 2022

    overall3food4service3ambience4

    Our reservation were for 7:30 got there at 7:20. They would not seat us until 7:30, there was nobody waiting for a table. You could see empty tables all over. We waited over an hour for our food, all while the restaurant still had open tables. It was not worth the wait.

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20. R

    Rita

    Tahoe

    6 reviews

    5.0

    6 reviews

    Dined on August 3, 2022

    overall5food5service5ambience4

    Two seafood choices and they were both superb. Excellent wait staff, total of 3 who served us, professional and personable. Thank you, staff.

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21. OT

    OpenTable Diner

    San Francisco

    11 reviews

    vip
    3.0

    11 reviews

    Dined on August 2, 2022

    overall3food5service1ambience2

    We had reservations at 6:45. We were seated immediately. We were there 15 or so minutes and not greeted by anyone… not even for water. After waiting I decided to go to the bar to order my husband and son drinks. Finally our waiter came over to bring our drinks. We ordered our meal and an hour later our salads showed up. After waiting a while after the salad came we spoke with the manager about the lack of service, the time it took to bring anything and in return he offered to pay for our drinks. We weren’t looking for anything free but the offer was nice. Thinking that maybe waiting for an hour for our salads surely our dinner would be out soon. Wrong. That took another hour. We ate our meal and were looking forward to dessert but we were thinking that may take another hour so we asked for our check. My husband asked to speak with the manager again and his way of making it up to us was him saying he gave me an extra 1/2 lb of crab. I didn’t know he gave me extra and never mentioned it in the prior conversation. I was really bummed as we had a great week celebrating a huge accomplishment for my son and we love CP’s but the service has gone way downhill. The food will always be top notch but not at a two hour rate to get your meal. The manager never apologized and while the extra crab legs were great (I ended up giving half of it to my husband) maybe a Im sorry we are short staffed, the kitchen is backed up.. anything would have been appreciated because we could be very understanding to that. I would totally not be writing this review that pains me to write had they said something… anything.

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22. KW

    KurtW

    Tahoe

    1 review

    5.0

    1 review

    Dined on July 31, 2022

    overall5food5service5ambience5

    Bianca made delicious drinks. Julian was a top notch server. The food was amazing. Will definitely eat there again.

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23. TM

    TinMan

    Tahoe

    1 review

    5.0

    1 review

    Dined on July 31, 2022

    overall5food5service5ambience5

    Best service ever. I felt like I was royalty and the food was excellent, Thanks to staff and everyone else who makes us as their guest feel welcome.

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24. OT

    OpenTable Diner

    Tahoe

    5 reviews

    5.0

    5 reviews

    Dined on July 31, 2022

    overall5food5service5ambience5

    We went here to celebrate my 30th birthday and it was amazing. The food is as perfect and the service was amazing. Definitely will be coming back!

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25. OT

    OpenTable Diner

    San Francisco

    13 reviews

    5.0

    13 reviews

    Dined on July 31, 2022

    overall5food5service5ambience5

    Great service-super attentive and made great recommendations!

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26. GS

    GaryS

    Tahoe

    2 reviews

    5.0

    2 reviews

    Dined on July 29, 2022

    overall5food4service5ambience4

    We're dedicated fans of other steak houses but we gave Charlie a try yesterday and was pleasantly impressed. Great everything - we will go back! The only thing is we used the weekday 3-course special with bottomless wine paring - this made it a muh better value because the menu pricing is "Vegas" level expensive. The local deals are not on the menu, you need to ask (Sunday thru Thursday only). Enjoy!

    Report
27. AR

    AllenR

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on July 29, 2022

    overall5food5service5ambience5

    Me and my wife always go here every few months just because of our waiter Brian. He always makes us feel welcome and the food is always exquisite. He remembers us each time even though it's been a few months. We will always be coming here as Ling as he is there.

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28. A

    Annie

    San Francisco

    20 reviews

    2.0

    20 reviews

    Dined on July 28, 2022

    overall2food3service5ambience1

    Food WAY OVERPRICED!

    Report
29. L

    Laura

    Central Coast

    16 reviews

    vip
    5.0

    16 reviews

    Dined on July 26, 2022

    overall5food5service5ambience5

    Perfect way and place to celebrate our anniversary. Our waiter, Arlo, did his best to make it special!

    Report
30. MC

    MichaelC

    Tahoe

    9 reviews

    3.0

    9 reviews

    Dined on July 26, 2022

    overall3food3service3ambience4

    This place is very nice. They have a good wine list. In general the prices are absurdly high. An app of shishito peppers was $19. That's ridiculous. My dry-aged ribeye was $89 and it was unimpressive. For a $90 steak I expect my jaw to drop open when it gets to the table. It was fairly thin and grey with no char. It was tasty enough and cooked mostly correctly but overall it wasn't what I expect from a steak at that price. But overall, the ridiculous prices are reason enough to go to one of the other exceptional Steakhouses in town.

    Report
31. L

    Leec

    1 review

    5.0

    1 review

    Dined on July 24, 2022

    overall5food5service5ambience5

    Great waiter and food nice place and everybody was nice

    Report
32. AR

    AzariaR

    San Francisco

    1 review

    3.0

    1 review

    Dined on July 24, 2022

    overall3food4service2ambience4

    We were sat near the bar which was pretty loud. Waited about an hour for our food while everyone else around us received their food even though they had been sat long after us. Service was not very good, waiter only came by once to check up on us. At the end of our meal I asked for a to go box. My food was packaged for me which I thought was very nice but when I got home I realized all they did was throw my steak in a box no sides none of my sauces or anything. Unfortunately we tried here because we have family who has worked under Mr Palmer for a long time and it was not at all what we were expecting. For a 250 meal for 2 people the service should have been a lot better.

    Report
33. LS

    LindaS

    1 review

    5.0

    1 review

    Dined on July 24, 2022

    overall5food5service5ambience4

    Service was top notch. We had a quiet spot that seemed very secluded. Ambiance was lovely but not too stuffy. But the food! Ribeye and filet mignon were some of the best ever! And creamed spinach was perfection. Expensive but so worth it!

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34. MM

    MelissaM

    Tahoe

    1 review

    5.0

    1 review

    Dined on July 24, 2022

    overall5food5service5ambience5

    We were Celebrating our 10 year anniversary. The service was extremely attentive but not a distraction. The food and bread was amazing. We even had a complimentary dessert. It was quiet and romantic.

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35. OT

    OpenTable Diner

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on July 23, 2022

    overall5food4service5ambience4

    Our water Julian was outstanding! We would return based on service alone.

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36. AM

    AlanM

    Tahoe

    18 reviews

    vip
    5.0

    18 reviews

    Dined on July 22, 2022

    overall5food5service5ambience5

    The "Insider Menu" is a great deal! The quality, quantity and price were perfect. Also compliments to our server Brian, he was OUTSTANDING1

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37. OT

    OpenTable Diner

    Tahoe

    7 reviews

    vip
    5.0

    7 reviews

    Dined on July 19, 2022

    overall5food5service5ambience5

    Food and service was great. 5 Stars Disappointed that they don’t serve espresso after the meal.

    Report
38. KK

    KrisK

    1 review

    5.0

    1 review

    Dined on July 19, 2022

    overall5food5service5ambience5

    Our Server Aaron was amazing! Dinner was excellent along with the wine.. Great birthday !! We'll definitely be back !

    Report
39. J

    Julz

    1 review

    5.0

    1 review

    Dined on July 18, 2022

    overall5food5service5ambience5

    Our server Loren was incredible. Wonderful service and incredible food.

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40. L

    Laprof

    San Francisco

    35 reviews

    vip
    5.0

    35 reviews

    Dined on July 18, 2022

    overall5food5service5ambience4

    There is never a bad evening at Charlie Palmers. The food is top-notch, and the service is outstanding....ALWAYS!

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