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Charlie Palmer Steak - Reno, Reno, NV

Charlie Palmer Steak - Reno

4.3
4.3
2590 Reviews
$31 to $50
Steakhouse
Top Tags:
Progressive American cuisine pioneer, Charlie Palmer, continues his West Coast trail with Charlie Palmer Steak, Reno: a contemporary steakhouse that feels more like a clubhouse wrapped with blonde wooden walls and textured fabrics in midnight blue, deep terracotta and espresso.

In the kitchen, we continue the clubhouse feel with neo-traditional steakhouse fare such as Oregon Wagyu Beef Short Ribs with Garlicky Gremolata and classic tableside service of Steak Diane. The trademark eclectic wine list is strong in America bottlings focused on the Northwest and including rare single-vineyard bottles.

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2 people
7:00 PM
Booked 30 times today

Additional information

  • Dining style
    Casual Elegant
  • Cuisines
    Steakhouse, Seafood
  • Hours of operation
    Mon–Thu, Sun 5:00 pm–9:00 pm Fri, Sat 5:00 pm–10:00 pm
  • Phone number
    (775) 789-2456
  • Website
    http://www.charliepalmer.com/Properties/CPSteak/Reno/
  • Payment options
    AMEX, Diners Club, Mastercard, Visa
  • Dress code
    Casual Dress
  • Catering
    Charlie Palmer catering can provide food and beverages for any occasion and party size.
  • Private party facilities
    Charlie Palmer Steak offers a Private Dining Room with seating capacity up to 50 persons. The Private Dining Room offers internet, video, and conference phone capabilities.
  • Private party contact
    Rebecca Vowels: (775) 789-5324
  • Location
    2500 East 2nd St., Reno, NV 89595
  • Neighborhood
    Reno
  • Cross street
    Jensen Street
  • Parking details
    Hotel Parking or Valet
  • Additional
    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Happy Hour, Late Night, Non-Smoking, Private Room, Wheelchair Access, Wine
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What 2,590 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.3Food
  • 4.5Service
  • 4.3Ambience
  • 3.8Value

Noise • Moderate

Loved For

  • Tahoe / Reno Area

    Steakhouse

  • Reno

    Good for business meals

  • Reno

    Romantic

  • Reno

    Good for special occasions

  • Reno

    Most Booked

2,590 Reviews

  1. StevenF

    San Francisco

    5 reviews

    3.0

    5 reviews

    Dined 3 days ago

    overall3food4service4ambience3
    Had high expectations for a dinning experience. Our waitress was outstanding but the overall ambiance was disappointing. Tables need a refresh. Time from order to presentation was slow. We were seated in an area that appears to be used as over flow. Considering they were busy due to a show crowd, I had expected the manager to have at least make a round with his guests to check in and apologize for the slowness. High end food service is a lost art.

    Charlie Palmer Steak - RenoResponded 1 day ago

    Hello, I'm sorry about your experience on your visit to CPS. I do thank you for your honest feedback. We do not have an "over flow" area, but we do seat according to reservation and request. It is tough because if we don't seat people they get angry for not being sat. If we do, then they complain about the location etc. I believe I remember you, and you were sat in the lounge. I myself was at the host stand apologizing at the door to each guest that came in. I apologize for not making it to your table. We definitely have longer waits as we accommodate more people and especially on show nights and special events. If you do decide to return, please ask for me directly so I can see to your experience personally. Thank you and apologies, Kris Sannicks General manager Charlie Palmer Steak

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  2. AndrewH

    Tahoe

    7 reviews

    5.0

    7 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    Food was delicious and the service was definitely attuned to the casino and concert-going crowd. Our waiter ensured we were comfortable but kept an eye on time before first note. Prior to going, I checked the dress code--smart/business casual--so went with a button down and slacks. Plenty of others were in tee shirts, shorts, trainers. Admittedly, I was thrown and a bit disappointed in the lack of effort.

    Charlie Palmer Steak - RenoResponded 1 day ago

    Thank you for your kind review! Kris Sannicks General manager Charlie Palmer Steak

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  3. Michael

    Tahoe

    3 reviews

    5.0

    3 reviews

    Dined 5 days ago

    overall5food5service5ambience5
    Very good as usual! Food is top tier! Service is the best! Price is a little too high though.

    Charlie Palmer Steak - RenoResponded 1 day ago

    Thank you for your kind review! Kris Sannicks General manager Charlie Palmer Steak

    Is this helpful?

  4. James

    Salt Lake City

    2 reviews

    3.0

    2 reviews

    Dined 6 days ago

    overall3food3service3ambience2
    Decor is nice, contemporary. Lighting was way to bright for a steakhouse. Our order took 45+ minutes to arrive and nothing was ordered past medium. I had the Steak au Poivre and it was tender, but the pepper sauce was just a demi glaze with not real pepper flavor. Not worth the prices charged

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  5. ImeldaV

    San Francisco

    8 reviews

    4.0

    8 reviews

    Dined 6 days ago

    overall4food3service5ambience4
    Spare ribs were too tough not soft as per usual with this type of meal, lobster was not flavorful as expected and a little tough as well. Too expensive for sun-par food! I would skip this place and save some money and eat at other chain restaurants in the area around the casino instead.

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  6. laketahoe2010

    Dublin

    10 reviews

    vip
    4.0

    10 reviews

    Dined 7 days ago

    overall4food4service4ambience4
    We had a 6:30 PM reservation and tickets for an 8:00 PM concert. When we arrived, the hostess told us that food was backed up in the kitchen an hour. Our server told us the same thing so we ordered immediately. Our salads came out relatively quickly but the entrees arrived after 8:00 PM. The server was polite and checked in with us over the 1 1/2 hour wait but overall it was disappointing to just sit and sit - perhaps our bad, as we should have just ordered another appetizer and skipped the entrees? We ate in 3 minutes, got a to go box and arrived at the show at 8:45 PM. Next time, I would take a 5:30 PM reservation or eat before going to the GSR for a show.

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  7. MrEdK

    Tahoe

    3 reviews

    4.0

    3 reviews

    Dined 7 days ago

    overall4food4service5ambience4
    Food was good, but overpriced. $90 for a 10 oz filet was excessive, especially since it was alacarte. A couple of sides could have been included for that price.

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  8. Guest

    San Francisco

    13 reviews

    vip
    1.0

    13 reviews

    Dined 7 days ago

    overall1food3service5ambience3
    5:45 reservation and received our meal at 7:10 Gal manager was non sympathetic and said that’s normal on concert night…. Really to wait 1:25 minutes. Several tables sat after us and were done and gone. We walked out. Julian the server was fabulous. Not sure what happened but she needs additional training for customer service or find a new manager

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  9. ChristineM

    1 review

    1.0

    1 review

    Dined 7 days ago

    overall1food1service1ambience3
    We ordered a dry aged ribeye. It came and it was not a dry aged steak or a ribeye. The steak was very tough. The waiter kept telling us it was a ribeye as if we didn’t know the difference but then eventually told us it was a New York which it wasn’t. We didn’t eat it and he took it away. He got the manager and she told him he had to charge us for a New York. Really? We didn’t order that and we didn’t eat it. Tired of the excuses, we just paid and left.

    Charlie Palmer Steak - RenoResponded 1 day ago

    I am so sorry to hear about your poor experience at CPS, but I thank you for your honest feedback. I was informed about this situation by my assistant manager and she told me she changed the price to the NY strip and you ate it entirely. Please let me know any details I am missing here so I can discuss with my assistant and my team. You should never be charged for food you did not eat, and I will get a refund to you if that is indeed the case. Apologies, Kris Sannicks General Manager Charlie Palmer Steak

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  10. NICOLETAH

    1 review

    3.0

    1 review

    Dined on September 13, 2023

    overall3food4service3ambience3
    We had to split in 3 different tables but there were quote a few more not used which could have been put together for us to stay at same table.

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  11. Tyler

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on September 10, 2023

    overall5food4service5ambience5
    Had such a nice time. Staff was friendly and food/drinks were great!

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  12. RedGTO

    Tahoe

    3 reviews

    4.0

    3 reviews

    Dined on September 10, 2023

    overall4food4service5ambience4
    Everything was great but, it is just a bit pricy.

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  13. Mike

    Spain

    3 reviews

    3.0

    3 reviews

    Dined on September 10, 2023

    overall3food4service3ambience2
    Waiters seemed to be lurking somewhat,, Newyork strip was pretty decent. Bummed they did not have escargot. Absolutely no sides came with my steak,,ordered the augrautin potatoes as a side,,,very bland.... Ambiance was not very secluded to say,,,,, This was our 1st. Visit. Probably will not go back. For the value and great customer service, western village Steakhouse is the best.

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  14. DanielK

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on September 10, 2023

    overall5food5service5ambience5
    Charlie palmer steakhouse at gsr is amazing. Donavon was my server and he was amazing. I have been going here for my birthday the last 3 years and every year Donavon is thr best. When I come to gsr I always make sure I go to charlie palmer steakhouse. The chef special was amazing. The best birthday dinner I've ever had.

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  15. BradB

    Las Vegas

    3 reviews

    vip
    5.0

    3 reviews

    Dined on September 10, 2023

    overall5food5service5ambience5
    My wife and I were there for an early anniversary celebration. Arland was our server and his professionalism was outstanding! From the moment we were greeted by the hostess to that final farewell, our time was fantastic.

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  16. CyndiJ

    1 review

    4.0

    1 review

    Dined on September 10, 2023

    overall4food4service5ambience3
    The child next to our table was LOUD. Couldn’t have an after dinner drink.

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  17. BillM

    1 review

    5.0

    1 review

    Dined on September 9, 2023

    overall5food5service5ambience5
    Really Good! My NY strip steak was amazing! And get the really tall waiter, I think Chris? He was such an amazing server! Thank you!

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  18. TimS

    Yosemite

    2 reviews

    4.0

    2 reviews

    Dined on September 7, 2023

    overall4food5service5ambience4
    The only negative we have is that we could smell smoke(from cigarettes).

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  19. RenoFoodie

    1 review

    5.0

    1 review

    Dined on September 3, 2023

    overall5food4service5ambience5
    Very small entree portions for the price. The Smoked Bacon Slab and Beef Skewers were not a good choice for an appetizer; both were full of chewy fat. Service was excellent!

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  20. TomR

    1 review

    5.0

    1 review

    Dined on September 2, 2023

    overall5food5service5ambience5
    Server was awesome xxxxxxxxxxxxxxxxxxxxxxxxx.

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  21. AmyC

    Las Vegas

    3 reviews

    5.0

    3 reviews

    Dined on September 2, 2023

    overall5food5service5ambience5
    Our server, Albert was fabulous. The food was fabulous! I look forward to returning.

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  22. jeffs

    1 review

    1.0

    1 review

    Dined on August 30, 2023

    overall1food1service3ambience3
    Terrible steak. Was not cooked properly and had no flavor

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  23. JeanetteT

    San Francisco

    3 reviews

    1.0

    3 reviews

    Dined on August 27, 2023

    overall1food1service2ambience2
    We ordered the Tomahawk for two which was $153.00 for only the steak. It had so much fat and not much meat. I showed the waitress and she said this is the way the steak is! I highly doubt this. The wedge salads $17 each were small medallions! These salads were very small. We will never return again. Save your money and go elsewhere!

    Charlie Palmer Steak - RenoResponded on September 1, 2023

    I am so sorry to hear about your experience at CPS. I do thank you for your honest feedback. I would recommend speaking to a manager while still in the restaurant so we can address it and make things right for you before you leave. There isn't much I can do after the fact. If you do return however, please ask for me directly so I can see to your experience personally. Thank you and apologies, Kris Sannicks General Manager Charlie Palmer Steak

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  24. TimT

    1 review

    5.0

    1 review

    Dined on August 27, 2023

    overall5food5service5ambience5
    My date dished me and you all still made me feel comfortable

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  25. RonaldN

    1 review

    3.0

    1 review

    Dined on August 27, 2023

    overall3food3service3ambience3
    Excessive salt on filet. So much salt that it burned your throat and I love salt and well season filet. Excessive price for mediocre quality.

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  26. SherrieM

    San Francisco

    2 reviews

    2.0

    2 reviews

    Dined on August 26, 2023

    overall2food5service1ambience1
    Food was excellent! Service was horrible! Staff was incredibly rude.

    Charlie Palmer Steak - RenoResponded on September 1, 2023

    Hello, I am so sorry to hear about your experience at CPS. I do thank you for your honest feedback. Do you have any details about your visit? Server's name, where you were seated, what was actually said? This would help me to address this situation so it doesn't happen again. Any details would help us to improve. Thank you and apologies once again, Kris Sannicks General Manager Charlie Palmer Steak

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  27. Boss

    Tahoe

    2 reviews

    2.0

    2 reviews

    Dined on August 25, 2023

    overall2food1service3ambience2
    Halibut was overcooked. Very loud environment. Server was very friendly and professional. For the price, environment, and quality of food, we will go somewhere else.

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  28. 1duran

    Las Vegas

    29 reviews

    4.0

    29 reviews

    Dined on August 25, 2023

    overall4food4service3ambience3
    Cut of the week was good. Comes with one white and one red glass of wine and 3 course dinner for $65 each. Celebrating 21st birthday and they brought a candle with desert. Server very chatty with a different sense of humor, and not a great listener, but when it got busy we got a quieter intimate setting. We ordered sides not realizing we had double potatoes since dinner came with the potatoes. Wish our chatty server would have let us know so we could’ve picked something else for extra side.

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  29. RalphP

    Tahoe

    2 reviews

    5.0

    2 reviews

    Dined on August 24, 2023

    overall5food5service5ambience5
    Attentive service. First-rate quality and presentation.

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  30. OpenTable Diner

    Tahoe

    1 review

    5.0

    1 review

    Dined on August 23, 2023

    overall5food4service5ambience4
    Steak was perfect. My steak is always perfect here. The oysters Rockefeller are extravagant and probably made perfectly but not for everyone, including me. The spring veggie salad was not what I expected: almost all greens, not as much “veggie”. I’ll still keep coming here every chance I get. The service was great.

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  31. Vancouverdiner

    San Francisco

    6 reviews

    vip
    1.0

    6 reviews

    Dined on August 22, 2023

    overall1food3service1ambience1
    Absolutely horrible. Food was fine. Took one hour plus to be served after ordering. Server dumped food and we didn't see her again for another hour until we had to beg for the check. Have eaten at many so called high end steakhouses and have NEVER had worse service. This was a Monday night , can't imagine how they would handle a weekend. No offer to comp anything for delays, no apologies and not one visit to table in more than an hour after we got our steaks. This is an amateur operation that is not ready for prime time.

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  32. OpenTable Diner

    San Francisco

    8 reviews

    vip
    1.0

    8 reviews

    Dined on August 22, 2023

    overall1food1service1ambience1
    Email offer is never honored. We’ve dined a dozen times but the bait and switch is off putting and we won’t be back. Restaurant was completely empty, for a good reason. Staff shines but marketing, baiting, switching means we won’t be back.

    1 person found this helpful

  33. Smurfiestone

    1 review

    5.0

    1 review

    Dined on August 22, 2023

    overall5food5service5ambience5
    A wonderful experience and great food. I would do it again.

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  34. Michael

    1 review

    3.0

    1 review

    Dined on August 20, 2023

    overall3food1service5ambience4
    Very disappointed in the food. Took 3 tries to deliver scallops that weren’t raw. Will not go again.

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  35. GlennB

    1 review

    1.0

    1 review

    Dined on August 19, 2023

    overall1food1service1ambience2
    Peppercorn Steak was good. The foie de gras was a piece of toast with something smeared on it. couldn't eat it. Service was slow and food took too long. we got there an hour and a half before the concert was to start and then had to rush through the meal to get to the concert. not a good experience. Too much money for too little.

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  36. HeatherH

    1 review

    5.0

    1 review

    Dined on August 19, 2023

    overall5food5service5ambience5
    Great experience, our waiter was great and the food was too! Definitely going back!

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  37. SarahM

    Las Vegas

    7 reviews

    5.0

    7 reviews

    Dined on August 18, 2023

    overall5food5service5ambience5
    Very good food and amazing service. Super quiet atmosphere. Will definitely go back on our next visit!

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  38. TomP

    1 review

    5.0

    1 review

    Dined on August 14, 2023

    overall5food5service4ambience5
    Best filet we’ve ever had with the great Cabernet/veal reduction sauce, one of the best Caesar salads. My husband said excellent gin martini. Our waiter Arlen was there for our every need but not intrusive. He even sang a soft love song to commemorate our 55th anniversary and gave us a personal note with the words of the song. He gave us a complementary desert, which we were going to take with us, but before we knew it it was completely gone. A true magical night and superb meal. The only negative, was the employee who removed plates when we were done gave us the feeling of being rushed. I’m sure he’ll step up to the plate with a little experience.

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  39. Michael

    Tahoe

    3 reviews

    5.0

    3 reviews

    Dined on August 14, 2023

    overall5food5service5ambience5
    Great As Usual! Prices have gotten a little high but we will continue dining here in hopes the prices will drop back down soon.

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  40. Gem52

    Tahoe

    5 reviews

    5.0

    5 reviews

    Dined on August 13, 2023

    overall5food5service5ambience5
    Great food pricey but you know that beforehand. Our server Brian was terrific we did not feel rushed

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FAQs

Charlie Palmer Steak - Reno is rated 4.3 stars by 2590 OpenTable diners.

Charlie Palmer Steak - Reno does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 30 times today
Google Map for Charlie Palmer Steak - Reno

2500 East 2nd St., Reno, NV 89595

Additional information

  • Cross street
    Jensen Street
  • Neighborhood
    Reno
  • Hours of operation
    Mon–Thu, Sun 5:00 pm–9:00 pm Fri, Sat 5:00 pm–10:00 pm
  • Cuisines
    Steakhouse, Seafood
  • Dining style
    Casual Elegant
  • Dress code
    Casual Dress
  • Parking details
    Hotel Parking or Valet
  • Payment options
    AMEX, Diners Club, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Happy Hour, Late Night, Non-Smoking, Private Room, Wheelchair Access, Wine
  • Website
    http://www.charliepalmer.com/Properties/CPSteak/Reno/
  • Phone number
    (775) 789-2456
  • Catering
    Charlie Palmer catering can provide food and beverages for any occasion and party size.
  • Private party facilities
    Charlie Palmer Steak offers a Private Dining Room with seating capacity up to 50 persons. The Private Dining Room offers internet, video, and conference phone capabilities.
  • Private party contact
    Rebecca Vowels: (775) 789-5324
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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