Charley's Steak House - Tampa
I've been a long time customer and fan, but the lack of consistency recently has put me in doubt. Not sure if there has been a recent change in management, staff, or suppliers, but something has been off over the last few months and it seems to be on a downward trend. I'm not totally done with Charley's yet, but they're running out of chances...
Definitely my favorite place for a wonderful anniversary
We literally did an extended layover In Tampa to eat here again. Food was great, as usual. Matt, our server, was an extra treat!! I hope he’s still there next time we’re in the area.
always a great meal and great service. Our waiter Theo was superb.
Server Adam extremely friendly and knew his menu inside out
I recommend him to anyone
Best dinner night ever with my husband. I would recommend to all.
Matt and Bill were great servers. Enjoyed our evening because of them!
The food was amazing and the service was outstanding! Will be returning soon.
Great food and service
Great food and the service was top notch. Definitely will be coming back
Wagyu filet was cooked to Medium-Medium Well rather than Medium Rare but it still tasted excellent.
Our server Daniel was outstanding! He made great recommendations on food and wine.
First visit nice would visit again
Great Staff, even let me walk right up to the grill station
Jordan was the greatest waiter. Attentive and funny made our evening wonderful
Service was not good. We had to ask to order cocktails. Our waiter charged two couples $40 too much, and it took three trips back to the manager to get it right. Plates etc. were on table for 45 minutes. We had to ask for dessert menus. Our waiter and his assistant were never around. Ribeyes did not taste like $50 steaks. All six of us came away saying never again. It should not take 3 1/2 hours for dinner.
Oh, and one couple accidentally tipped the waiter $100 for this horrible service because they did not notice that gratuity was included.
We were so looking forward to that dinner.
Anniversary and Valentines dinner night. Food is always exceptional there. Dry aged steaks are the way to go there. The only thing different this time compared to others is that our waiter Eddie appeared angry and bothered all night. Our bread was undercooked and one of our steaks was undercooked as well. No apologies by him or anything. We finally had to mention something to the manger. Vanessa was very pleasant and helpful in resolving any issues we had.
This is still my favorite steakhouse and I will be back. Even
Michael Jordan missed a shot once in a while. Chalk it up to a rare mishap.
The steaks were amazing. My wife actually had the New York strip and I had the Tomahawk bison. Everything was amazing. We will definitely return.
Everything was great for our Anniversary dinner. Except for at one point our entree took extra long to be served. However, the manager personally followed up with us and all turned out fine.
It was a nice experience. The steak was really good, probably the best thing on the menu. Everything else was so so. Didn’t like that fact that the employees were having a conversation while we were eating. Felt like we were rushed to eat. Definitely would not come. Burns steak house is the better choice.
We had waiters Shelly and Fish. They’re an awesome duo. They were very attentive during a busy valentines night. The food never disappoints and the ambiance makes it’s quintessential.
All I say is it's an amazing place. Everyone needs to experience this place!!
The carpet smelled dirty, wet and musty. The service from Kasey was terrible. Her assistant was very nice and friendly. But Kasey was not helpful, didn’t explain the menu or the specials. The food was subpar, would expect more when you spend $60 on a steak. Would not recommend this place to family or friends
Amazing food and experience!! I would recommend anyone to dine here any day of the week!!
Went with 7 people for my husbands birthday! We had an incredible 3 hour experience! Gratuity was automatically included and the service did not lack!
Great restaurant for Valentines Day!
It was great our waiter was amazing! I had a fabulous 50th bday dinner with our friends!
Very accommodating Rich our great waiter
Only negative was the baked potato loaded was way over salted
The absolute best steak I’ve ever had! I could cut the filet with my fork! Our server, Adam, was amazing! Couldn’t have asked for a better Valentines dinner!
Needs a little better service and better lighting
We always request Rich for our server. He's excellent.
Restaurant smells old and musty but my steak was awesome !
Staff at front desk seemed unorganized and we had to wait until they got organized before we were seated. Eat there frequently and this was a first. Normally the entire experience is 5 star but standing around and waiting takes the edge off.
Great food and top notch service
As usual amazing service, food, and atmosphere. We were celebrating our Anniversary and it was perfect
See our photos and you can see how Romatic it was. Its worth every penny.
I've been to Ramsey"s in Vegas 2 times, Burns and Malio's and hands down Charlie's is your place.
A little more nosiy than usual. The food was outstanding as always!
Fantastic restaurant, drinks huge.... maybe too huge but good. Incredible service but expensive, however having said that worth the money
We love eating at Charley’s! Great staff! Kind and accommodating! Fabulous food! A beautiful evening out!
Everyone from the moment we walked in the door were professional and friendly. Once seated our great service continued with Shelly our server! She first made us feel welcome and continued to throughout our visit. When you go to a restaurant your server is your connection to that restaurant and can make it a great or uncomfortable experience. In this case Shelly went that extra mile to make our visit exceptional. Actually when we return we will ask for her by name.
As usual food was exceptional ! Keep up the good work guys. We will be back!
We went for my husband birthday and we had an excellent experience.