Awesome meal as always we keep coming back year after year!
Disappointing steak for all the fanfare
Next time someplafe else
Food and sevice was excellent. Everything was fantastic
Usually service is outstanding. This time waitress gave mediocre service. We've been coming here for years, so am quite familiar with the time it should take to get your food - I don't expect it to be quick by any means. But, not used to waiting 30-45 minutes for each course either. About 1/2 that used to be the norm.
Steak was ordered med-rare, it came out half med-rare, half med-well (one side of steak was overdone - glad I didn't order the Wagyu). It was also WAY too salty. Waiting to see if that was MSG (takes days to hit me, but then if MSG it hits me hard).
Missed the baked Parmesan crisps - said they no longer make them.
I've been eating here at least three times a year for the last 5 years and every year it just seems to go downhill a little bit every time. First few times here it was fantastic and recommended to everyone, now....just don't see any reason to encourage friends to go there. Think my next few runs at high-end steak houses like this will be somewhere else.
Loud, wait staff weak. Food was as expected. Not a great value.
We were not expecting Charley's to be so large & noisy. We had to wait 15 minutes past our reservation time to be seated. The steaks were good but not great. One that was ordered medium came out well - no pink. The salad was delicious & the sides were fine. We were given a dessert as an apology for the over cooked steak.
Christian was our server and he was knowledgeable and pleasant. Everyone was very helpful and the meal was outstanding.
For the price, steak was over cooked and food was nothing great.
Daryl was our server and was fantastic! And the food was delicious too. :-)
This place was such a good steakhouse before but the quality has gone down dramatically. Errors on our food orders, both for appetizers as well as the main course which they did not get right; a brown center filet mignon when medium rare was asked for. Sorry guys, as much as I liked it in the past, I'm afraid I'm not coming back.