Charleston's Restaurant - Castleton
Nice girls night out, great food and service.
Best margarita ‘I’ve had. Excellent service and food. Will be back.
Always good food at a good price. Atmosphere is quiet and service is always good.
Hostess and other staff at the door were very nonchalant and not very welcoming. Didn’t feel like they cared we were there, which doesn’t seem right for a restaurant in this price range.
This was my first time eating at Charlestons and My boyfriend and I were disappointed. I made reservations and when we arrived, the hostesses seemed confused. There were no tables available and we were asked if we wanted to sit at the bar since it was open seating. We found a booth. Our server was less than enthusiastic to wait on us. She didn't have an attitude but she wasn't very friendly either. My boyfriend ordered the prime rib. I order the chicken finger platter. Our ordered came out in about 10 minutes which we thought was rather quick. Our reservation was at 4:30pm and we were done by 5pm. My boyfriend said that he could tell the prime rib wasn't made fresh because he said it got cold really fast. We only attended the restaurant based on a recommendation. We were sadly disappointed. Food was not the best and service wasn't all that great.
The service is excellent and the food was great. One of the best Old Fashion I’ve ever had!
Always good hot food. Drink glasses stay full. Nice atmosphere
Incredible service and incredible food! It was so good we couldn’t wait to come back, so we returned the next night. It was just as good! This will be our new place anytime we are in town.
Charleston's is fun for a family meal! Great atmosphere and the food is good. We usually sit at the bar wherever we go, but we had kids with us so we sat in the restaurant. The booth was nice. It gets kind of packed in there, which leads to the elevated noise but that didnt bother me at all. My rare prime rib was really good as were the other meals we had. The salmon on my wife's salad didnt look very appetizing, but it tasted fine. My kid's burger was good too!
Food quality seems to have changed. I remember thick cut pork chops in the past. Today I received two “fatty” pork chops. It took forever to get our drinks and we even had to ask about the complimentary bread which was delivered after we asked. Rather than an excellent experience it just felt very average.
Had another great experience at Charlestons recently. I'm a long time Charelston's customer and have never been disappointed. Great food, great service, great setting. Love the quite setting. Quite enough to have a conversation.
When we arrived we were told they did not have our reservations. They had openings so we were seated and waited on the couple we were meeting. After several minutes we received a text from the other couple. They had gotten there ahead of us and were seated in another part of the restaurant. Apparently when they arrived the hostess canceled out our reservation even though it was for 4 not 2.
We have eaten here several times but this was not the best of experiences.
Food was excellent hot and quick
Ambiance very nice
I was satisfied with the service and the food. I had reservations for 6:30 was seated 25 minutes later. They were extremely busy and guests without A reservation were given A wait time of 45 to 60 minutes.
Celebrated Valentine’s Day. Great ambience & food.
Good service. Nice date venue.
Great evening! Seated right away (with reservations). Great friendly server who checked in often. Food was excellent.
It is so nice to go to a restaurant where you see the entire staff working together to make sure that customers have what they need and that those waiting can be seated as soon as tables open up. Our server was at our table to take our drink order less than 2 minutes after we were seated , she was back promptly with our drinks, took our order promptly. When our food came checked on us a couple times but we never felt rushed.
We love Charleston's because it is quiet, carpeted, warm and the food is wonderful! This evening was no different. We had excellent service. Our waitress, Darrien, was lovely.
We had a great experience at Charleston’s. The food was great and the service was fast and efficient.
The dinner and service was great! Highly recommend it!
The food was absolutely delicious. Service was grade “A” i our server was so nice and she was extremely honest about the menu. Everything she suggested was great. The restaurant was very romantic and was great atomosphere. I will definitely be back.
Always very good and consistent. We enjoy going here regularly.
Very good food and service as always. Will go back.
Our waitress was very nice and attentive. Everybody that work there was nice and polite
Valentine's Day in the bar is always an outlier with some extra noise than usual. Food was outstanding, service perfect.
I would not at this point, my food came late and it was cold. Our waitress was more interested in something else and spoke so fast we didn’t understand more then have of what she said. Also our order was wrong and missing items, because she was preoccupied with something else.
We go to Charleston's for nearly every special occasion. Normally, the food id great. However, my last visit was a shocker. the mashed potatoes were a disaster. They looked and tasted like a kid's science project. The pork chops were not seasoned properly.
I rated the food 3 stars (just being kind), but in reality it rated one star.
Please fix the problem in the kitchen. Now is not the time to experiment with potatoes.
Food was good, but not exceptional. Service was a bit slow, but tolerable. It was a business meeting so there was no rush. And yes, if I am in the area I would indeed go there again for lunch.
Over all we enjoyed our dining experience.
We were there for lunch and had good service and our food was good. Given this, I have to say the room was chilly. We were sitting on an outside wall in the bar area and it was chilly. I also thought the background music was too loud at times making it annoying while carrying on conversation.
I had called to add additional people to our party and was given the choice of a table or booth in advance of our arrival. Had we known our request for a table was not an option we would have chosen another restaurant. Instead we were squished into a booth across from another booth with a chair on the end so our meal was constantly interrupted by wait staff squeezing through.
Busy night. Food came out cold but staff very accommodating to fix.
Service was professionally attentive. Incredible crescent honey rolls. Walt's Champagne Salad is unique and excellent. Prime rib and Parmesan Chicken were also great. Bread Pudding dessert was very light and irresistible.
Well before the restaurant got super busy I was told the people I was meeting we’re not waiting for me so I sat in the lobby for 10 minutes and of course they were there when I finally got up and looked myself ..not the first time (here or elsewhere) this has happed. Just flat out lazy, careless. I made hostess aware as i left. They TOLD her they were expecting me, and I TOLD Her who i was looking for when i arrived. THIS IS BARE MINIMUM I expect !!
Bonita was delightful. She was attentive and pleasant from the moment we walked in until the moment we left.
Food was good service was GREAT. However, my daughter ordered walleye and 15 mins after order was taken, our server came out and said there was no more walleye. So she then ordered Mahi Mahi. Another half hour went by, (no exaggeration), then a manager came out and said no Mahi Mahi either. She then ordered Salmon. Soon after, all of our entrees arrived but my daughters. Obviously because they’d JUST come out to tell us no Mahi Mahi. We had to start eating without her. This was NOT our servers fault. Want to make that clear. It was something gone awry in the kitchen perhaps?!! Anyway, disappointed as we were bragging your restaurant up to them and this happened. :-(
We ordered the walleye and trout; both prepared properly and served on time. The new lighting caused the downgrade on the ambiance; just too bright.