Charleston's Restaurant - Carmel
Great customer service and the time you get the door to the Time you leave! Thanks
I usually get the pork chop dinner. Great in past 10+ times but this past Wednesday night
it was really dry & tuff. The carrots were not the same as before. Really had no flavor to them.
The dinner salads are very good and the service was excellent. What's up with the cooking line?
We chose your restaurant for our anniversary dinner because it is fairly quiet, its pretty, and it has great food. My husband loved his catfish! The service was fine, except for one important thing. I am gluten intolerant. I chose the champagne chicken salad from your GF menu, after telling our server I needed a GF menu. It arrived with a roll on the side, not GF, but that is not uncommon, so I gave it to my husband. As a started to eat the delicious salad, I tasted something crunchy. Not knowing what it was, I ate more salad. Then I realized that it was a crouton. Not GF. I then picked through the salad and found about a cupful of croutons! If this salad had been served to a celiac, one who has a true gluten allergy, that person would be very sick for four days, or even on the way to hospital after eating it. Please tell your servers and chefs that this is a very important point!
It is my favorite place to go for a good meal. I am never disappointed.
We like Charleston's and the fact that they take reservations. Food is good... always the same. It was noisy when we arrived ( 6:30 ) but quieted as people left. Our server was good, did not rush us...We will come back.
We had a very nice lunch. My only complaint was the service. Our drinks weren't refilled and we needed a soup spoon. I made several failed attempts to flag down our server or any server. It actually became quite comical.
One of my favorite restaurants in the area. Always quality dishes and friendly service. They made a rare mistake this time omitting an item from our order, but quickly fixed it and brought free dessert to make up for it, we chose the bread pudding which is served hot and is really creamy, more pudding like and less bready, really tasty and more than enough to share! I love that they use fresh squeezed juices for cocktails. Husband always gets chicken and ribs which are really good! Love the fresh salads and homemade dressings and the croissant!!! Yum! I had enchilada plate this visit - just ok, could use more filling and less tortilla, but taste is good. Will stick with other items in the future. Always love the filet medallions! I appreciate the team approach, as soon as your food is ready it arrives always nice and hot. Servers work well together!
Steak medallions are awesome! Veggies were fresh. House salad and croissant very tasty. Thanks for a great meal!
Good food, good service, good setting. Kinda loud. Can't hear the good music
We had a most enjoyable lunch at Charleston's. Our server, Collin, was most attentive and friendly. The food was very well prepared, beautifully served, and delicious. My husband liked his fish and chips and I very much recommend the Charleston chicken strawberry apple salad. Thanks for a lovely lunch!
The waiter spilled a partial drink on our table, and then handed the rest of it to the wrong person. I ordered the special, a rib-eye, which I'm certain was not a rib-eye. The manager insisted it was (what happened to the customer always being right?) and indicated he would discount it because I didn't like it. When the bill came it was not discounted, so I again asked the manager if he would still discount it. He did, but the overall experience was less than impressive. Which is too bad, I have been going to this Charleston's for several year, and have not had such poor service before.
The service was quick, food good & when we inquired about ingredients, we were given correct answers. Food always seems to be consistently high quality.
Amanda our server was just amazing. Super knoweldgeable and friendlly as all get out. She was super sweet and just awesome.
It's nice to walk up to the front door and have 2 of your employees open both doors and welcome us. Everyone treated us with respect, good service and the food for all of us was really good. Very pleased with everything.
Charleston's has always provided a menu with a wide choice of selections.
And then they top it off with consistent food preparation.
in a few words: it's great food, very nice surroundings, especially good music and very fine service.
Food is consistently great, and same goes for their service. Managers always walking the restaurant to check in on diners. Highly recommend!
Always a great experience at Charleston's!! Service was excellent and food is always consistently fantastic - all in the group were pleased with the restaurant selection!!
Charleston's is always delicious. Service is always excellent.
Been here many times and the consistency when it comes to quality and service is always spot on.....
Made a reservation however when we got to the restaurant they were closed early do to a power outage. Would have been nice to know instead making the trip out there.
The server was very attentive and helpful. Three of us all ordered different meals.....no complaints from anyone.
Celebrated wife's parents 59th anniversary. Reserving online was simple, table was ready. Very enjoyable time. Food is always great.
Was glad I used open table to make reservations but not sure It sped up being seated.
Isiah and Matt are amazing managers! They made our experience wonderful! Our waitress was SUPER as well!
This restaurant does not honor Open Table reservations. They told us that we were placed on the same list as someone who phoned ahead. As a result we were not seated timely.
Our visit began with a server coming to the table to let us know that our proper server was buried with tables. She brought water to help him out. DJ came back and took our drink orders then returned to take our dinner orders. A long time passed before our salad arrived and we were still waiting on drinks from the bar. An order of croissants got missed in the shuffle — no big deal — but our dinners arrived after an unusually long wait and still before our drinks arrived. At the end of the meal, we sat with our dishes in front of us for a prolonged time. One person’s dessert was delivered and eaten before all of the rest of the plates were cleared along with the dessert plate. The waiter was likable and we were understanding but it was kind of a comedy of errors.
More than exceeded our expectations!
Made a reservation through Open table. When we arrived, we were told they dont take reservations. Food took forever to get and the order was wrong. Our server brought our bill while we were still eating. Guess we didnt want dessert. Usually good experience was horrible.
We waited fifteen minutes from the time we were seated and nobody ever came to the table so we left.
Great service and great food as always.
Enjoyed our visit to Charleston’s Restaurant. Will definitely go back again.
Exceptional service provided by our server. They were very busy, but we did not feel it in our experience.
We always love Charlestons for many reasons. Over the years, it has always remained an excellent place for lunch or dinner.
I had salmon for first time and loved it! My husband loves the pork chops! I usually get fish which is always delicious!
Server was amazing!
Everything was great, other than the heat was turned up way too much. It was extremely hot in there.
Awesome neighborhood gem. Highly recommended to all.
Food was on point, but the service was completely lacking
Food and service was good. The hot dinner plates always comes out before the entree salad. We finally learned that’s because the salads are prepared by a different group in the kitchen. It would be helpful to coordinate the timing of this as those at the table with hot food never want to start eating until everyone has their food, which means their food gets cold while waiting for the salad to be served. We love this location and it’s a favorite with our family.