Charcoal Steak House

4.3
1934 reviews
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CAN$30 and under
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Steakhouse
The Charcoal Steak House is an independent local steakhouse serving the Waterloo region community for over 60 years. Enjoy Oxford County AAA Steaks, slow roasted prime rib, fresh seafood, mouth-watering Conestoga pig tails, legendary smoked ribs and more. At lunch we feature an extensive menu with burgers, sandwiches, bowls and healthy salad choices. Our pastry team has crafted delicious desserts to add that perfect finishing touch. Round out your dining experience with a selection from our Sommelier -selected wine list.

Specials

Valentine's Day Special Menus & More

We will be offering a prix fixe menu tonight (a la cart is not available). We are offering a 3 course menu for $65 per person. You will be given a choice of appetizer, choice of entree and choice of dessert from our chef inspired menu. Please join us for Valentine, and let us take of the cooking.

Thursday, February 14, 2019

What 1934 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.5
service
4.4
ambience
3.9
value
Noise · Moderate
91% of people would recommend it to a friend
5
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W
1 review
Dined on January 1, 2019
Overall 5food 5service 5ambience 5

Excellent New Years eve dinner in front of the fireplace. Thanks for the good service.

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A
Toronto
7 reviews
Dined on January 1, 2019
Overall 4food 4service 5ambience 5

We went for New Years Eve! What a great time! The food was great but some of the appetizers were quite small for 85$ person.

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MS
Toronto
1 review
Dined on January 1, 2019
Overall 3food 3service 3ambience 5

My wife and I decided this year to bring in the new year somewhere local and reserved at Charcoal. The entire experience was far from perfect, starting with a call to restaurant to confirm our reservation. We were greeted by a unfriendly full of attitude front reception attendant. We arrived Dec31 on time at 7:45 as per our reservation and were seated almost immediately. The table location was as expected in an excellent location. The wait staff for the most part were great. Our first course was good, second course however escargot was somewhat disappointing, not what we expected, almost seemed like something you’d get at Swiss Chalet. For our Main course, steaks and veggies were as expected, the scallop potatoes however were not. Fourth course Creme Brûlée was layered with way too much crust, the custard inside was horrible. Go easy if you decided to order a bottle of sparkling water, $8 each. We will not be returning anytime soon.

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L
Toronto
4 reviews
Dined on December 31, 2018
Overall 5food 5service 5ambience 5

Went to Charcoal with friends for New Year's Eve. Had a set 4 course meal with choices. Excellent! Prime Rib melted in your mouth!

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KB
1 review
Dined on December 30, 2018
Overall 5food 5service 5ambience 5

Our meals were so tasty, fresh and warm!
Samantha, our server, was attentive, fun and friendly. She made our experience at Charcoal Steakhouse a great one.

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OT
1 review
Dined on December 28, 2018
Overall 5food 5service 5ambience 5

It was a very happy experience, the food was on another level perfection, the staff was excellent, I would surly be there again...

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KK
1 review
Dined on December 26, 2018
Overall 5food 5service 5ambience 5

We really enjoyed our meal. Great choices for a light or filling meal. We got the Caesar salad and Pad Thai meal. Everything came out at the perfect time.
It’s nice to see a restaurant that everyone helps each other out, especially management. A great energy amongst all the staff. We will be definitely back.

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2
Toronto
10 reviews
Dined on December 24, 2018
Overall 5food 5service 5ambience 5

A long standing tradition for four good friends to have dinner here on the 23rd of December. Charcoal never disappoints; food is delicious and servers are knowledgeable and attentive. Our server this time was Jen and she went above and beyond to provide great service and make us feel special.

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DB
Toronto
3 reviews
Dined on December 23, 2018
Overall 5food 5service 5ambience 5

We went with some friends for our second year in a row for a nice Christmas get together. Food was excellent and the service was excellent

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G
Toronto
13 reviews
Dined on December 20, 2018
Overall 5food 5service 5ambience 5

Friends joined us for a great meal. Thank u

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L
1 review
Dined on December 18, 2018
Overall 4food 4service 4ambience 4

Very friendly and attentive service. We were seated in the dining room. The seating was very comfortable and the atmosphere excellent. The staff were all very friendly and our server was very attentive and helpful. Food arrived promptly, presented nicely and best of all was delicious. We would not hesitate to recommend the Charcoal Steakhouse to anyone.

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RF
Toronto
1 review
Dined on December 17, 2018
Overall 2food 3service 2ambience 4

The main restaurant was medium busy for lunch but our food order was served a full hour after we ordered. The follow up service was poor. We were compensated with a complimentary round of drinks which was a good decision on the manager’s part.
We like the relaxed ambience and low noise level. The food was good. We’ll give it another try.

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TK
1 review
Dined on December 15, 2018
Overall 3food 3service 4ambience 4

Too pricey for food quality.
Ambience and service very good.

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DB
Toronto
1 review
Dined on December 14, 2018
Overall 4food 4service 5ambience 4

Very Enjoyable, great service & tasty food. Our waitress was outstanding, she was knowledgeable and made the experience even better.

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OT
Toronto
2 reviews
Dined on December 14, 2018
Overall 5food 5service 5ambience 4

The prime rib was delicious. I hope Charcoal Steakhouse continues to serve “Ontario Corn Fed Beef” loved it!

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CB
1 review
Dined on December 13, 2018
Overall 3food 2service 2ambience 3

I had the butternut squash penne and it had obvisously been under the warmer for a long time, the pasta on top was dry and hard. Ruined the dish, which otherwise was good when I got past the top “crust”. Fairly underwhelming from the Charcoal, which I normally enjoy.

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JF
1 review
Dined on December 13, 2018
Overall 5food 5service 5ambience 5

consistently good food - good value for money, great spot for business entertaining or celebrating an important milestone

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B
Toronto
1 review
Dined on December 11, 2018
Overall 5food 5service 5ambience 5

Great atmosphere and great food, although it was quite expensive, but since we don't do this regularly I may come again. Did find the wine way over priced however.

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TZ
1 review
Dined on December 11, 2018
Overall 5food 4service 5ambience 5

had dinner twice here. environment is nice. food is pretty good.

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A
1 review
Dined on December 11, 2018
Overall 1food 2service 1ambience 1

Waited over an hour for our food because they put a large group ahead of our order. Although we were there before hand. Did not like my pasta dish. Very disappointed. Don’t think my boyfriend and I will return.

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NM
1 review
Dined on December 10, 2018
Overall 1food 1service 1ambience 1

The Charcoal has always been my favourite restaurant in K-W. I am a red meat lover and have never had a poor steak - quite the contrary, the steak is always cooked medium rare just like I like it. The sides are flavourful and sufficient in quantity.
My family used to attend the Christmas Day Buffet for decades and miss it.

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AH
1 review
Dined on December 10, 2018
Overall 4food 3service 5ambience 4

We were here for a business lunch. There is something on the menu for everyone. The server was friendly and even though it was busy, the noise level was quiet allowing us to have private conversations without feeling like we needed to yell.
The only downside is that they ran out of the special before we ordered so I didn't get to try the steak! Hopefully next time

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KS
Toronto
1 review
Dined on December 9, 2018
Overall 5food 5service 5ambience 5

Thoroughly enjoyable evening at the Charcoal. The food was exceptional and although the restaurant was very busy it was quiet enough for us to enjoy great conversation. Service was timely and efficient and the pigtails were a highlight.

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P
1 review
Dined on December 8, 2018
Overall 5food 5service 5ambience 5

Great staff great food just and all around great dinner

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JW
1 review
Dined on December 7, 2018
Overall 5food 5service 5ambience 5

We had our company Christmas party here and the food and service, as always, was incredible. Love this restaurant. Such an amazing place.

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SC
Toronto
1 review
Dined on December 7, 2018
Overall 2food 2service 4ambience 3

I have visited charcoal steakhouse in the past and was fairly disappointed in this experience. In the past I have really enjoyed the ribs, they used to be fall off the bone. This time the ribs were over cooked and dry.

In the past we were offered bread before the meal this time nothing. Our bill was over $100 for 2 entrees and 3 drinks. Fairly disappointing overall.

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KM
1 review
Dined on December 7, 2018
Overall 2food 2service 2ambience 4

This restaurant has beautiful ambience, love the decor, the walls, the flowers, the colours.
We must have hit a “bad chef” night. One tenderloin ordered rare was served medium. Three prime rib were also two notches above what was ordered. The high quality of the meat saved the meal.
Kudos to Andrew for talking to his clients at all tables. He sent over free dessert for the table which was a surprise and not needed, just make sure the next meals that leave the kitchen are bang on.
This was a pre-Christmas family catch up meal and the overcooked beef did make me question my insistence at going there.

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BC
Toronto
6 reviews
Dined on December 1, 2018
Overall 5food 5service 5ambience 5

Went to charcoal for my birthday and the food was fantastic! Service was great as always and will definitely be Going back!

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OT
1 review
Dined on November 25, 2018
Overall 5food 5service 5ambience 5

Our first time experience was amazing! The setting was relaxed and dimmed for a nice ambience. Server was very polite and knowledgeable in the menu and drink menu. Food was amazing! One of our new favourite spots. Perfect for a date night.

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TH
Toronto
10 reviews
Dined on November 24, 2018
Overall 5food 5service 5ambience 5

Fabulous service and delicious food. We have always enjoyed every meal at Charcoals.

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SM
1 review
Dined on November 20, 2018
Overall 5food 4service 5ambience 5

Have been here a few times. Always great food and great service.

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R
1 review
Dined on November 19, 2018
Overall 4food 5service 5ambience 5

Was enjoyable and server was friendly and helpful. Only drawback based on past experience and this visit is the long wait from ordering to arrival of entree.

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E
1 review
Dined on November 17, 2018
Overall 5food 5service 5ambience 5

A great experience! The best burger in town and attentive service.

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P
Toronto
5 reviews
Dined on November 17, 2018
Overall 5food 5service 5ambience 5

Great food and service

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PC
1 review
Dined on November 17, 2018
Overall 3food 4service 5ambience 4

Excellent service
Great food
Beautiful scenery
Too loud!

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n
Toronto
17 reviews
Dined on November 17, 2018
Overall 4food 3service 4ambience 4

Been here before. Food was good, but I remember it being better.

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JW
Toronto
1 review
Dined on November 16, 2018
Overall 5food 4service 5ambience 5

Always look foward to coming home to “The Charcoal”. It's expensive but always very good food with great service. A small hickup this time with the food, but nothing gMe ending. It's been around forever and we hope it stays around forever.

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JM
1 review
Dined on November 15, 2018
Overall 5food 5service 5ambience 5

The Charcoal has been our favorite for many years, and was an excellent place to celebrate our 60th Wedding Anniversary.

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ML
1 review
Dined on November 11, 2018
Overall 3food 3service 5ambience 3

Ordered a steak medium closer to rare, and received it medium. Taste was still good though. I did not mention it to our waitress at the time, due to the occasion for our visit, and that the flavour was still good.

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AF
1 review
Dined on November 10, 2018
Overall 4food 3service 3ambience 4

Overall we had a great experience. Service was prompt. Food all arrived at the same time which was great. I had the prime rib which was cooked medium rare as requested.

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