Nearby points of interest
Nearby points of interest
About Charcoal Steak House
The Charcoal Steak House is an independent local steakhouse serving the Waterloo region community for over 60 years. Enjoy Oxford County AAA Steaks, slow roasted prime rib, fresh seafood, mouth-watering Conestoga pig tails, legendary smoked ribs and more. At lunch we feature an extensive menu with burgers, sandwiches, bowls and healthy salad choices. Our pastry team has crafted delicious desserts to add that perfect finishing touch. Round out your dining experience with a selection from our Sommelier -selected wine list.
Kitchener, ON N2A 1A9
Steakhouse, Seafood, American
Hours of Operation:
Lunch: Monday - Friday: 11:30am - 2:00pm; Dinner: Sunday - Thursday: 4:30pm - 10:00pm, Friday & Saturday: 4:30pm - 11:00pm
Fairway Road North
CAN$30 and under
AMEX, MasterCard, Visa
Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Corkage Fee, Fireplace, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, Wheelchair Access, Wine
Charcoal Steak House Ratings and Reviews
Love charcoal but was disappointed how rushed our meal was, getting our entrees before finishing our starters. The mushroom butter on the steaks we ordered was not melted (is it put on frozen?) and potatoes were cold. Not worth the money this time but have had better meals there in the past.
The atmosphere was casual and relaxed. The wait staff was professional and friendly, our waitress was a delight to talk to and very attentive. The manager made sure everything was OK for us. We were asked about the occasion and received a free dessert to share, very nice touch. We come to the area several times a year and make a point to have a meal here.
We have dined many times over the years at the Charcoal . I have found that over the years the prices no longer match the food quality, service or ambiance. It was quite loud. We waited 15 minutes before our drink order was taken. I have gluten inolerance and received very little help from the server. I order white wine with my soup and had to remind her. I got it shortly
before I finished my soup. Two of our party ordered steaks with loaded potatoes. (The steaks were very tasty.) The added $4 for the loaded potato was poor value. It had 2 or 3 bacon bits no visible chives or cheese and the tiniest dollop of sour cream. Hardly loaded. Our server was somewhat inattentive though friendly enough. She seemed preoccupied and didn't inquire about cocktails beforehand. Perhaps she was inexperienced. Over priced and under serviced. Oops.
Everything was great. We’ve been to the Charcoal many times but have found it to be too dark in the past. I thought it was properly lit on Saturday. I service was great and the timing of when things arrived was quick and efficient. I know some people like to make entire night out of dinner but I liked how they paid attention to our pace
I had the carrot, squash and ginger soup, with garlic-parmesan bread to start. Both were very tasty. The main course was the chicken and mushroom penne, which was excellent. Our server was attentive, helpful, professional and knowledgeable. I didn't try the wine list. I will definitely return next time I'm in the area.
Seemed they were low on food. Some items not available. The waldorf salad was just cabbage. About four miniscule bits of blue cheese. The salmon entree was about 3 ounces. Been there before and it was great but not this time. Our reservation was made as a birthday celebration but there was no acknowledgment of it. So why ask? Disappointed
Incredible restaurant that offers a warm atmosphere. The food is excellent and we often choose the French onion soup to start. The service (Stella) is first class and we never feel rushed. The steak is excellent and cooked to order with great and tasty sides. My husband ordered the house beer and raved about the three layers of taste notes present. We enjoy the Charcoal Steak House and you will too.
The atmosphere and mood of this restaurant is always classy yet laid back. I love that I can come here for my birthday and dress up but can also come here to catch up with a friend and not worry about the attire. During our dinner, me and my partner also mentioned how neat the location is - it’s right in the heart of Kitchener by Fairview.
P.s. The servers are always great as well as the food!
Food was fantastic. Our server Stella was lovely. Very attentive and made sure everything was to our satisfaction. Great appetizers and steaks were cooked to perfection. Liked that the manager came over to check on us. Nice gesture you dont see very often anymore. It was my boyfriends birthdat and they brought us a lovely dessert. We both had a very wonderful experience.
We came for our company Christmas lunch. When we arrived, we were seated quickly but had to wait for menus? It was bizarre, not having enough menus for guests. We started with cocktails which were fairly slow to come out. We had the crispy cauliflower wings which were delicious. I had the prime rib special as did one of my co-workers and the cuts were so different! Mine was the perfect size and thickness, but undercooked. His was thin and small. I had ordered a glass of red wine with my meal and was half done before it came out. The vegetables and mashed potatoes were fine. Some of our table had the crab and shrimp spaghetti and they enjoyed it. One had steak frites and said it was okay. Overall, I wouldn't rush back, but it was okay.
While not a "frequent" diner, I do get to the Charcoal on a regular basis. This is the first occasion that I have been disappointed with the overall experience. Too many items detracted from the evening. For example, our main courses arrived before the appetizers were eaten. The roast beef was not to order. Drinks were not refilled or offered. In short, we felt rushed on an occasions that should have otherwise been a casual evening.
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