Nearby points of interest

  1. Distance: 0.11mi
  2. Distance: 0.18mi
  3. Distance: 0.26mi
  4. Distance: 0.38mi

Nearby points of interest

  1. Distance: 0.11mi
  2. Distance: 0.18mi
  3. Distance: 0.26mi
  4. Distance: 0.38mi

About Charcoal Steak House

The Charcoal Steak House is an independent local steakhouse serving the Waterloo region community for over 60 years. Enjoy Oxford County AAA Steaks, slow roasted prime rib, fresh seafood, mouth-watering Conestoga pig tails, legendary smoked ribs and more. At lunch we feature an extensive menu with burgers, sandwiches, bowls and healthy salad choices. Our pastry team has crafted delicious desserts to add that perfect finishing touch. Round out your dining experience with a selection from our Sommelier -selected wine list.

2980 King Street East
Kitchener, ON N2A 1A9
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Dining Style:
Casual Elegant

Cuisines:
Steakhouse, Seafood, American

Hours of Operation:
Lunch: Monday - Friday: 11:30am - 2:00pm; Dinner: Sunday - Thursday: 4:30pm - 10:00pm, Friday & Saturday: 4:30pm - 11:00pm

Cross Street:
Fairway Road North

Dress Code:
Smart Casual

Price Range:
CAN$30 and under

Payment Options
AMEX, MasterCard, Visa

Phone Number:
(519) 893-6570

Website:
http://www.charcoalsteakhouse.ca/

Executive Chef:
Terry Salmond

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Corkage Fee, Fireplace, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, Wheelchair Access, Wine

Specials

Christmas Eve Special Menus & Offers

Sunday, December 24, 2017

New Year's Eve Special Menus & Offers

Sunday, December 31, 2017

Specials

Christmas Eve Special Menus & Offers

Sunday, December 24, 2017

Details

Thanksgiving dinner 3 courses for $33.95
Butternut Squash Soup OR Harvest Beet Salad
Roast Turkey Breast -Whipped sweet potato mashed, brussels sprouts and green beans, roasted squash, cranberry chutney, apple and leek stuffing, sage gravy and finished with a slice of pumpkin pie

New Year's Eve Special Menus & Offers

Sunday, December 31, 2017

Details

For New Year's Eve, we are featuring only a Pre Fixe menu. For further information reach out to us directly.

Charcoal Steak House Ratings and Reviews

5
4
3
2
1

4.5

Overall Rating

based on recent ratings
food

4.3

service

4.6

ambience

4.4

value

4.1

Noise

Moderate

90% would recommend it to a friend

Good for Anniversaries (62)
Special Occasion (62)
Good for a Date (54)
See All
Romantic (45)
Good for Birthdays (39)
Business Meals (34)
Worth the Drive (32)
Quiet Conversation (31)
Cozy (27)
Good for Groups (24)
Notable Wine List (18)
Casual (17)
Fit for Foodies (12)
Pre/post Theatre (12)
Neighborhood Gem (12)
Creative Cuisine (11)
Authentic (10)
Handcrafted Cocktails (10)
Comfort Food (9)
Great for Lunch (9)
Hot Spot (7)
Local Ingredients (7)
Great Beer (6)
Seasonal (6)
Great for Brunch (5)
Fun (5)
Bar Seating (4)
Kid-friendly (4)
Disabled Access (4)
Happy Hour (4)
Healthy (4)
Sunday Lunch (4)
Late-night Find (3)
Great for Outdoor Dining (3)
Paleo Friendly (3)
Afternoon Coffee (2)
Gluten Free Options (2)
Tasting Menu (2)
Afternoon Tea (1)
Live Sports (1)
People Watching (1)
Spicy (1)
Tapas (1)
Good Vegetarian Options (1)
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1639 reviews
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 (Toronto)·Dined 6 days ago

We frequently have special occasions at Charcoal Steakhouse. We have never been disappointed. Outstanding place on all fronts! Love it.

Tags: Notable Wine List, Fit for Foodies, Good for Birthdays, Quiet Conversation, Good for a Date, Handcrafted Cocktails, Local Ingredients, Good for Anniversaries, Business Meals, Romantic, Cozy, Worth the Drive, Special Occasion
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on November 11, 2017

The food was excellent, charcoal did not disappoint in this regard. I was, however, very surprised as to how casual the dress code has become. There was a time when charcoal did not allow any type of jeans to be worn and my mother and I felt a little uncomfortable since we were dressed up. The service was wonderful and we felt very well taken care of.

Tags: Good for Anniversaries, Good for Birthdays, Good for a Date, Special Occasion
Was this review useful to you?Yes·No·
food5
ambience3
service5
value5

 
 (Toronto)·Dined on November 11, 2017

unfortunately, my chicken dish was raw in the middle and I didn't realize it until I'd had a bite already, which totally grossed me out. The other diners at my table had wonderful meals. Our server was excellent and very apologetic about the chicken. The meal was also taken off our bill, as I would fully expect. Other than the chicken issue, our time there was very lovely.

Tags: Special Occasion, Paleo Friendly, Good for Birthdays, Fit for Foodies, Creative Cuisine, Seasonal, Handcrafted Cocktails, Cozy, Good for Groups, Good for a Date
Was this review useful to you?Yes·No·
food1
ambience5
service5
value4

 
 (Toronto)·Dined on November 4, 2017

Another great meal at the Charcoal Steak House! Our only comment would be that we were disappointed by the length of the ribs. We received back ribs, but have always loved the side ribs at CSH. Minor, but hopefully worth mentioning.

Tags: Romantic, Hot Spot, Great for Brunch, Business Meals
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on November 4, 2017

My wife and I had a great meal, enjoyed the staff and how attentive they where to our needs. We would recommend this dining establishment anytime. The cocktails also where very good. I feel it was a all round great experience.

Tags: Business Meals, Handcrafted Cocktails, Special Occasion, Comfort Food
Was this review useful to you?Yes·No·
food4
ambience4
service5
value4

 
·Dined on November 3, 2017

Probably the best ribeye I've ever had. Highly recommended!

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food5
ambience5
service5

 
 (Toronto)·Dined on November 1, 2017

Our experience on this occasion was just what we hoped for and expected. We had a great celebratory dinner with a dessert surprise for the occasion as a gift fom the restaurant. Just a perfect evening.

Tags: Paleo Friendly, Quiet Conversation, Business Meals
Was this review useful to you?Yes·No·
food4
ambience4
service5
value5

 
·Dined on October 29, 2017

Excellent food and drinks. Dessert was heavenly. Waitress was good but very serious and was not open to talking/laughter.

Tags: Romantic, Good for a Date, Special Occasion
Was this review useful to you?Yes·No·
food5
ambience3
service3
value3

 
 (Toronto)·Dined on October 28, 2017

After 50 years, never disappoints.Ribs are the best

Tags: Good for Birthdays, Good for Anniversaries
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food4
ambience4
service5
value4

 
·Dined on October 22, 2017

We had a wonderful anniversary dinner at the Charcoal and it meant the world to us that they asked us if we were celebrating something and acknowledged it with a little dessert and chocolate written note ! Those are the little special touches that matter so thank you !

Tags: Business Meals, Special Occasion, Romantic, Cozy, Handcrafted Cocktails, Authentic, Good for Anniversaries, Comfort Food, Worth the Drive, Good for Groups, Casual, Pre/post Theatre, Good for a Date, Good for Birthdays, Quiet Conversation
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
·Dined on October 20, 2017

The service was really good and the food was fantastic. They gave us time to relax and enjoy a drink before we ordered. The arrival of the food was timed perfectly and the manager came and asked how we enjoyed it. Because we were there for a special occasion they gave us a complimentary dessert to share, it was delicious.

Tags: Local Ingredients, Creative Cuisine, Authentic, Special Occasion, Business Meals, Good for Birthdays, Worth the Drive, Good for a Date, Good for Anniversaries, Notable Wine List, Casual
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food5
ambience5
service5
value5

 
·Dined on October 20, 2017

Very satisfied from the time we walked in the door. Very friendly and courteous waitress, knowledgeable wine person on staff, excellent food....thanks you.

Tags: Tasting Menu, Good for a Date, Business Meals
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food5
ambience5
service5
value4

 
 (Toronto)·Dined on October 19, 2017

The Charcoal is a must for us anytime we are in Kitchener. Pigtails and ribs are the best!

Tags: Quiet Conversation, Bar Seating
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food5
ambience5
service5
value5

 
·Dined on October 19, 2017

Service was amazing! Waitress was awesome and even surprised us with a birthday cake dessert for our occasion. My Steak was only so-so and side of rice was dry and crunchy......maybe that was just the style of it.

Tags: Business Meals, Romantic, Cozy, Handcrafted Cocktails
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food2
ambience5
service5
value4

 
 (Toronto)·Dined on October 18, 2017

The staff were wonderful and very considerate of everyone’s needs - especially one person who used a walker and was fussy about certain things. They were great.

Tags: Great for Lunch, Good for Groups
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food4
ambience4
service5
value5

 
·Dined on October 17, 2017

My wife ordered steak and it was done perfectly (Well done).
The dinner rolls were delicious.
Both of us had the Caesar Salad and it was delicious, but a tad spicy.
I had the Prime Rib 8 oz done medium well and it was absolutely delicious.
It was a very nice touch when the Waitress brought a complimentary brownie to celebrate our anniversary. That is going the distance.
We would highly recommend the Charcoal to anyone.

Tags: Neighborhood Gem, Authentic, Kid-friendly, Afternoon Tea, Good for a Date, Worth the Drive, Casual, Healthy, Sunday Lunch, Good for Groups, Comfort Food
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food5
ambience5
service4
value5

 
 (Toronto)·Dined on October 16, 2017

Restaurant food quality has gone done. Husband's prime rib was ordered med came med well. He also said it was tough. Perhaps it was beause it was a Monday evdning. Beef tenderloin was nothing to rave about. Won't be returning.

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food3
ambience3
service4
value3

 
·Dined on October 14, 2017

Provides excellent service. Food not as good as chain- steak house offerings with a premium price. Hard to recommend to friends when the price is so much higher.

Tags: Happy Hour
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food3
ambience4
service5
value2

 
·Dined on October 14, 2017

Perfect dining experience start to finish 👌🏻

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food5
ambience5
service5
value5

 
·Dined on October 14, 2017

We went for our anniversary and it was simply amazing! We will definitely be back again soon!

Tags: Special Occasion, Good for Anniversaries, Happy Hour
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Toronto)·Dined on October 14, 2017

Very enjoyable evening. Great service, food. and atmosphere.

Tags: Good for a Date, Cozy, Late-night Find, Neighborhood Gem, Good for Anniversaries
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food5
ambience5
service5
value5

 
·Dined on October 13, 2017

Fantastic food, great wines, great service!! We went for our anniversary, and will be back again soon!

Tags: Great Beer, Good for Anniversaries, Cozy, Authentic, Romantic, Notable Wine List
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food5
ambience5
service5
value5

 
 (Toronto)·Dined on October 13, 2017

Excellent will go back again.
Fifty characters is too much.

Tags: Romantic, Good for Groups, Fun, Good for a Date, Special Occasion, Comfort Food, Worth the Drive
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food5
ambience4
service5
value4

 
·Dined on October 9, 2017

We had a nice dinner with delicious food to celebrate our anniverary. The service from Samantha was amazing. As I watched over our little section it seems most of the staff are willing to go the extra mile for their patrons. Overall it is a pricey restaurant which is why I would recommend it for special occasions or for a business meal but not for every night. That being said they do not really serve everyday food either and as delicious as it is, it would be too rich for a regular meal.

Tags: Good for a Date, Special Occasion, Business Meals, Handcrafted Cocktails, Good for Birthdays, Quiet Conversation, Good for Anniversaries, Romantic
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food4
ambience4
service5
value4

 
 (Toronto)·Dined on October 7, 2017

Our first time at Charcoal, made the reservations online via OpenTable, noted it was our anniversary. Door staff greeted us by wishing us happy anniversary, as did server. Food was very good and exactly as described. Surprised us after our meal with lovely little dessert with Happy Anniversary spelled out in chocolate sauce. Service was spot on, friendly but not familiar, efficient, never felt rushed.
Only (small) negative; it's not a place for young children, their boredom leads to disturbing other diners, please get a sitter.

Tags: Special Occasion, Good for a Date, Good for Anniversaries
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food4
ambience3
service5
value4

 
 (Toronto)·Dined on October 5, 2017

It was our 25th wedding anniversay and we happy with the nice table and great service.

Tags: Good for Groups, Good for Birthdays, Hot Spot
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food5
ambience4
service5
value4

 
 (Montreal)·Dined on October 2, 2017

Absolutely amazing! Friendly, helpful staff, all making sure everything was excellent, enjoyable, and in my case, dairy free (I'm lactose intolerant). Wonderful suggestions from my server Erin, and the chef even got food from a sister restaurant to satisfy my needs.

The Cali Shrimp were the best I've ever had! And of course, I had to try the pig tails... Mmmm!

I highly recommend Charcoal Steak House!

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food5
ambience5
service5

 
·Dined on September 30, 2017

This place is definitely on the decline. Beef Wellington starter was awfully bland. Steak was perfect, three bacon bits on my potato which was lukewarm, and vegetables were lukewarm as well. Service was second to none. I get better quality control at the keg.

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food2
ambience3
service5
value3

 
 (Toronto)·Dined on September 28, 2017

The food was fantastic but the staff went out of their way to make our visit as enjoyable as they could.

Tags: Business Meals, Worth the Drive
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food5
ambience3
service5
value5

 
 (New England)·Dined on September 27, 2017

Great meal

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food4
ambience5
service5
value4

 
 (Toronto)·Dined on September 27, 2017

Great food, Classy Wait staff.
Satisfied my hunger for their delicious pigtails and ribs.

Tags: Neighborhood Gem, Good for a Date, Great for Lunch, Good for Birthdays
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food5
ambience5
service5
value5

 
·Dined on September 26, 2017

Family favourite for more than 50 years.
Remember the porterhouse stakes and other favourites when it was over the highway market.
Always the same, great local and national foods
Local foods great
You will never be disappointed

Tags: Seasonal, Good for Anniversaries, Good for a Date, Neighborhood Gem, Healthy, Good for Birthdays, Fun, Authentic, Cozy, Special Occasion, Romantic, Comfort Food, Worth the Drive, Great for Lunch, Handcrafted Cocktails
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food5
ambience5
service5
value5

 
 (Toronto)·Dined on September 25, 2017

Fabulous from beginning to end. Food, service and atmosphere all added up to a great evening. Cheers.

Tags: Special Occasion, Great for Lunch, Notable Wine List
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food5
ambience5
service4
value5

 
·Dined on September 25, 2017

CHARCOAL was a good spot for a business lunch. The food and service were very good.

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food5
ambience5
service5

 
·Dined on September 25, 2017

Atmosphere is good but it's overpriced. Steak has a value but it is not a difficult meat to cook.
Company pays the bill or I wouldn't go. nothing wrong with the food here.
Just not good value.

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food3
ambience4
service3
value2

 
·Dined on September 24, 2017

I've been to the Charcoal Steakhouse and number of times over the last year. Unfortunately my experience with the food has been on a declining trend. For the cost of a plate, my expectations have been higher than the execution.

Tags: Business Meals
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food3
ambience4
service5
value3

 
 (Toronto)·Dined on September 22, 2017

It is 35 years since I last ate at Charcoal Steakhouse. In the past it was always regarded as somewhere very special and up-market. That is no longer the case. Dress code is not enforced as a guy in shorts and grubby tee shirt was close by. It was very noisy and the clientele not up-market. Price of drinks was totally unacceptable. Soup was so-so. Caesar salad was good and waitress split one salad on to two bowls. For entrée I ordered Cajun chicken based upon the delightful description. When it arrived it was actually chicken and chips - for $28?? At that it was a poor copy of Swiss Chalet. My wife's Thai Curry barely fit the requirement for a curry.
We were both pretty disgusted and will not visit again.

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food2
ambience3
service4
value1

vip
 (Toronto)·Dined on September 16, 2017

First visit and didn't know what to expect other then elevated "steak house" prices.
On entering the dining area it was a bit disappointing. We were offered a choice of booth or table and I asked for whatever was quieter. The hostess suggested the booth and went to seat us but I declined. They are quite large, could seat 6, and the one she offered us was next to the kitchen service door. She must have had a different sense of quiet. We opted for a table.
The room is dull, browns and yellows and could use some updating.
The server was very pleasant and made a good effort to ensure we enjoyed ourselves throughout the meal. We were there to take our time and enjoy the evening and she quickly got in step with our timing.
We started with a drink, she had a vodka martini and I a craft beer. They offer a couple of local craft beers but the bulk of the beer menu is from one of the giant brewers. A shame in an area that has many great craft brewers.
We started with oysters. The server had to go to the kitchen to find out where they were from. Pickle Points, fresh and delicious.
My wife wanted to have the prime rib as long as it was medium rare. The server checked with the kitchen and assured my wife it still was. I had the tenderloin, ordered medium rare as well.
My wife thoroughly enjoyed her main. The meat was to her liking and the accompanying vegetables enjoyed.
My tenderloin was tender but I found it closer to medium then rare. The crust was over seasoned to the point I thought it was pepper steak. The creamed mushroom was lost on the plate.
We shared a bottle of the Coppola Zinfandel which went well with the meat.
Desserts were a nice finish. She had the peach galette and I had the lemon tart.
In closing it was a $200+ meal. The food was enjoyed but not memorable.

Tags: Casual, Good for Birthdays, Good for Groups, Special Occasion
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food3
ambience3
service4
value3

 
 (New York Area)·Dined on September 16, 2017

The service was excellent, food very good, noise level acceptable and overall a very comfortable atmosphere.

Tags: Business Meals, Special Occasion, Good for Anniversaries
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food4
ambience5
service5
value4

 
·Dined on September 10, 2017

Both the food and service was excellent. It was a special day for us, our 50th Anniversary and Sam, our waiter made it extra special with a desert and plate made especially for us. Many thanks.

Tags: Special Occasion, Business Meals, Good for Anniversaries
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food5
ambience5
service5
value4

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