Nearby points of interest

  1. Distance: 0.11mi
  2. Distance: 0.18mi
  3. Distance: 0.26mi
  4. Distance: 0.38mi

Nearby points of interest

  1. Distance: 0.11mi
  2. Distance: 0.18mi
  3. Distance: 0.26mi
  4. Distance: 0.38mi

About Charcoal Steak House

The Charcoal Steak House is an independent local steakhouse serving the Waterloo region community for over 60 years. Enjoy Oxford County AAA Steaks, slow roasted prime rib, fresh seafood, mouth-watering Conestoga pig tails, legendary smoked ribs and more. At lunch we feature an extensive menu with burgers, sandwiches, bowls and healthy salad choices. Our pastry team has crafted delicious desserts to add that perfect finishing touch. Round out your dining experience with a selection from our Sommelier -selected wine list.

2980 King Street East
Kitchener, ON N2A 1A9
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Dining Style:
Casual Elegant

Cuisines:
Steakhouse, Seafood, American

Hours of Operation:
Lunch: Monday - Friday: 11:30am - 2:00pm; Dinner: Sunday - Thursday: 4:30pm - 10:00pm, Friday & Saturday: 4:30pm - 11:00pm

Cross Street:
Fairway Road North

Dress Code:
Smart Casual

Price Range:
CAN$30 and under

Payment Options
AMEX, MasterCard, Visa

Phone Number:
(519) 893-6570

Website:
http://www.charcoalsteakhouse.ca/

Executive Chef:
Terry Salmond

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Corkage Fee, Fireplace, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, Wheelchair Access, Wine

Specials

Valentine's Day Special Menus & More

Wednesday, February 14, 2018

Specials

Valentine's Day Special Menus & More

Wednesday, February 14, 2018

Details

We will be offering a 3 course pre fixe menu for this day only.
For menu details and information, please contact the restaurant directly.
Confirmations will be made as prior to the date.

Charcoal Steak House Ratings and Reviews

5
4
3
2
1

4.4

Overall Rating

based on recent ratings
food

4.3

service

4.6

ambience

4.4

value

4.2

Noise

Moderate

91% would recommend it to a friend

Special Occasion (72)
Good for Anniversaries (64)
Good for a Date (57)
See All
Good for Birthdays (46)
Romantic (44)
Worth the Drive (41)
Business Meals (34)
Cozy (31)
Good for Groups (27)
Quiet Conversation (25)
Notable Wine List (17)
Seasonal (17)
Comfort Food (15)
Fit for Foodies (14)
Casual (14)
Authentic (13)
Creative Cuisine (13)
Handcrafted Cocktails (13)
Great for Lunch (13)
Neighborhood Gem (12)
Fun (11)
Local Ingredients (10)
Pre/post Theatre (9)
Great Beer (8)
Paleo Friendly (8)
Sunday Lunch (8)
Hot Spot (7)
Bar Seating (6)
Disabled Access (6)
Tasting Menu (6)
Great for Brunch (5)
Kid-friendly (5)
Healthy (5)
Late-night Find (4)
People Watching (3)
Gluten Free Options (2)
Happy Hour (2)
Great for Outdoor Dining (2)
Afternoon Coffee (1)
Afternoon Tea (1)
Live Music (1)
Live Sports (1)
Scenic View (1)
Good Vegetarian Options (1)
Vibrant Bar Scene (1)
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1699 reviews
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·Dined 3 days ago

The food was tremendous. Although I do wish there were more dining booths available.

Tags: Healthy, Special Occasion, Business Meals, Good for a Date, Good for Anniversaries
Was this review useful to you?Yes·No·
food5
ambience4
service4
value5

 
·Dined 4 days ago

By far, the best steak I have ever had in a restaurant . I have eaten there on 3 separate occasions and I am never disappointed. Appetizers and desserts are wonderful. Busy atmosphere but still quiet enough to have conversation.

Tags: Good for Groups, Good for Birthdays, Special Occasion, Good for a Date, Good for Anniversaries, Notable Wine List, Business Meals, Worth the Drive
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

 
·Dined 5 days ago

Had a very good meal here and I really appreciated the fact that they recognized my birthday.

Tags: Local Ingredients, Romantic, Quiet Conversation, Good for a Date, Handcrafted Cocktails, Fun, Worth the Drive, Business Meals, Good for Birthdays, Good for Anniversaries, Disabled Access
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

 
·Dined 7 days ago

food was good but a little cold.
could tell it was held under the lights.

Was this review useful to you?Yes·No·
food3
ambience4
service4
value4

 
 (Toronto)·Dined on January 7, 2018

Excelente service , food was very good . We had a very good time !

Was this review useful to you?Yes·No·
food4
ambience5
service5
value4

 
·Dined on January 6, 2018

It was my birthday, so we were having a special meal....it couldn't have been better.

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Toronto)·Dined on January 6, 2018

We have dined many times over the years at the Charcoal . I have found that over the years the prices no longer match the food quality, service or ambiance. It was quite loud. We waited 15 minutes before our drink order was taken. I have gluten inolerance and received very little help from the server. I order white wine with my soup and had to remind her. I got it shortly
before I finished my soup. Two of our party ordered steaks with loaded potatoes. (The steaks were very tasty.) The added $4 for the loaded potato was poor value. It had 2 or 3 bacon bits no visible chives or cheese and the tiniest dollop of sour cream. Hardly loaded. Our server was somewhat inattentive though friendly enough. She seemed preoccupied and didn't inquire about cocktails beforehand. Perhaps she was inexperienced. Over priced and under serviced. Oops.

Was this review useful to you?Yes·No·
food4
ambience4
service2
value3

 
·Dined on January 6, 2018

Everything was great. We’ve been to the Charcoal many times but have found it to be too dark in the past. I thought it was properly lit on Saturday. I service was great and the timing of when things arrived was quick and efficient. I know some people like to make entire night out of dinner but I liked how they paid attention to our pace

Tags: Good for a Date, Pre/post Theatre, Good for Anniversaries
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on January 5, 2018

Awesome ambiance. Great food. Mike D was our waiter. He gave us perfect service.

Was this review useful to you?Yes·No·
food5
ambience5
service5

 
·Dined on January 2, 2018

I had the carrot, squash and ginger soup, with garlic-parmesan bread to start. Both were very tasty. The main course was the chicken and mushroom penne, which was excellent. Our server was attentive, helpful, professional and knowledgeable. I didn't try the wine list. I will definitely return next time I'm in the area.

Tags: Quiet Conversation, Comfort Food, Special Occasion, Good for Anniversaries, Casual, Good for a Date, Great for Lunch, Creative Cuisine, Fit for Foodies, Romantic, Sunday Lunch, Worth the Drive, Business Meals
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food5
ambience4
service5
value4

 
 (Toronto)·Dined on January 1, 2018

Seemed they were low on food. Some items not available. The waldorf salad was just cabbage. About four miniscule bits of blue cheese. The salmon entree was about 3 ounces. Been there before and it was great but not this time. Our reservation was made as a birthday celebration but there was no acknowledgment of it. So why ask? Disappointed

Was this review useful to you?Yes·No·
food1
ambience3
service3
value2

 
·Dined on January 1, 2018

Nice steakhouse, a little busy due to New Years event. Overall, did not dissappoint.

Tags: Good for Anniversaries, Bar Seating, Seasonal
Was this review useful to you?Yes·No·
food4
ambience5
service5
value4

 
·Dined on January 1, 2018

Great Food, Great Drinks and Great People! Perfect Place To Bring In The New Year

Tags: Good for Birthdays, Bar Seating, Great for Lunch, Afternoon Coffee, Worth the Drive, Live Music, Notable Wine List, Paleo Friendly, Scenic View, Good for Groups, Sunday Lunch, Vibrant Bar Scene, Hot Spot
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Toronto)·Dined on January 1, 2018

Amazing time for New Year’s Eve

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Toronto)·Dined on January 1, 2018

Second time for New Years Eve celebration and even better than last year , great steaks and DJ

Tags: Special Occasion
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Toronto)·Dined on December 31, 2017

Prompt Service. Food was good. Ambience good. One meal was served on the cold side; but, was remedied quickly. Value a little on the pricey side compared to similar restaurants in the area in respect to food portions and food quality.

Tags: Good for Anniversaries, Business Meals
Was this review useful to you?Yes·No·
food4
ambience4
service4
value4

 
 (Toronto)·Dined on December 30, 2017

I was very disappointed with our server. From the time he greeted us at the table and throughout the dining experience, I felt he was rude with us. It was really uncomfortable.

Was this review useful to you?Yes·No·
food3
ambience4
service1
value3

 
·Dined on December 30, 2017

Incredible restaurant that offers a warm atmosphere. The food is excellent and we often choose the French onion soup to start. The service (Stella) is first class and we never feel rushed. The steak is excellent and cooked to order with great and tasty sides. My husband ordered the house beer and raved about the three layers of taste notes present. We enjoy the Charcoal Steak House and you will too.

Tags: Cozy, Great Beer, Quiet Conversation, Good for Anniversaries, Special Occasion, Notable Wine List, Good for a Date, Romantic, Worth the Drive
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on December 30, 2017

The atmosphere and mood of this restaurant is always classy yet laid back. I love that I can come here for my birthday and dress up but can also come here to catch up with a friend and not worry about the attire. During our dinner, me and my partner also mentioned how neat the location is - it’s right in the heart of Kitchener by Fairview.

P.s. The servers are always great as well as the food!

Tags: Quiet Conversation, Romantic, Cozy, Special Occasion, Good for a Date, Good for Birthdays
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Toronto)·Dined on December 30, 2017

Food was fantastic. Our server Stella was lovely. Very attentive and made sure everything was to our satisfaction. Great appetizers and steaks were cooked to perfection. Liked that the manager came over to check on us. Nice gesture you dont see very often anymore. It was my boyfriends birthdat and they brought us a lovely dessert. We both had a very wonderful experience.

Tags: Good for a Date, Good for Anniversaries, Worth the Drive, Romantic, Cozy, Good for Birthdays
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Toronto)·Dined on December 28, 2017

The food was great and the service also very good. Yes I would recommend this place to a friendsingle and family.

Tags: Worth the Drive, Neighborhood Gem, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

vip
 (Toronto)·Dined on December 27, 2017

The food was very good and the waitress very pleasant. We will be back next time we are in the city.

Tags: Bar Seating, Good for Groups
Was this review useful to you?Yes·No·
food4
ambience4
service4
value4

 
·Dined on December 26, 2017

Great evening with family. Michelle was good server. Food was great.

Tags: Special Occasion, Notable Wine List
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on December 24, 2017

We are never disappointed whenever we dine at Charcoal Steakhouse. Food is excellent as is the service. Don't EVER change.

Tags: Business Meals, Special Occasion, Casual
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

 
 (Toronto)·Dined on December 24, 2017

We four good friends have been coming here for dinner on the 23 of December for about 20 years. The Charcoal never disappoints. Beet salad is a winner, as is the Chocolate Bombe!!

Tags: Good for Groups, Good for Birthdays
Was this review useful to you?Yes·No·
food4
ambience4
service4
value4

 
·Dined on December 23, 2017

Very disappointing. Returned 2 out of 3 meals. Have never had onion gravy with prime rib.

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food2
ambience3
service4
value2

 
·Dined on December 23, 2017

The meal was amazing the steak was cooked to perfection. The waitress was great she was very helpful. Amazing experience overall

Tags: Worth the Drive, Good for Anniversaries, Special Occasion, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Toronto)·Dined on December 22, 2017

Food always prepared to perfection; enjoyed the meal. The cheesecake was not what I expected it to be; not very fresh.

Tags: Good for a Date, Special Occasion, Local Ingredients, Healthy, Comfort Food
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food5
ambience5
service5
value4

 
·Dined on December 22, 2017

Still a great place to dine in Kitchener - great food, friendly attentive service, pleasant ambiance, ( even outstanding restrooms )!

Tags: Good Vegetarian Options, Fun, Great for Lunch, Seasonal, Notable Wine List, Cozy, Business Meals, Local Ingredients, Worth the Drive, Quiet Conversation, Great Beer
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Toronto)·Dined on December 21, 2017

We came for our company Christmas lunch. When we arrived, we were seated quickly but had to wait for menus? It was bizarre, not having enough menus for guests. We started with cocktails which were fairly slow to come out. We had the crispy cauliflower wings which were delicious. I had the prime rib special as did one of my co-workers and the cuts were so different! Mine was the perfect size and thickness, but undercooked. His was thin and small. I had ordered a glass of red wine with my meal and was half done before it came out. The vegetables and mashed potatoes were fine. Some of our table had the crab and shrimp spaghetti and they enjoyed it. One had steak frites and said it was okay. Overall, I wouldn't rush back, but it was okay.

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food3
ambience4
service4

 
 (Toronto)·Dined on December 20, 2017

Wonderful evening - great meal and wonderful atmosphere for a Christmas get together !

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food5
ambience5
service5
value5

vip
 (Toronto)·Dined on December 20, 2017

Excellent all around!! 3 restaurants in 1 location but charcoal is the best!

Tags: Good for Groups, Great for Brunch, Romantic, Great Beer, Special Occasion, Worth the Drive
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food5
ambience5
service5
value5

 
·Dined on December 20, 2017

Our dinner was with friends an d it was excellent. A couple of us had the prime rib dinner and it was fantastic, cooked perfectly. The beer selection and the wine were also top notch.

Tags: Casual, Paleo Friendly, Good for Anniversaries, Local Ingredients
Was this review useful to you?Yes·No·
food4
ambience3
service4
value4

 
 (Toronto)·Dined on December 19, 2017

Consistent quality, which is nice. Nice ambiance and great for large groups.

Tags: Business Meals, Good for Groups, Neighborhood Gem, Good for a Date, Good for Birthdays, Paleo Friendly, Cozy, Special Occasion
Was this review useful to you?Yes·No·
food4
ambience4
service4
value5

 
 (Toronto)·Dined on December 19, 2017

While not a "frequent" diner, I do get to the Charcoal on a regular basis. This is the first occasion that I have been disappointed with the overall experience. Too many items detracted from the evening. For example, our main courses arrived before the appetizers were eaten. The roast beef was not to order. Drinks were not refilled or offered. In short, we felt rushed on an occasions that should have otherwise been a casual evening.

Tags: Special Occasion
Was this review useful to you?Yes·No·
food2
ambience4
service2
value3

 
 (Toronto)·Dined on December 19, 2017

We had a reservation for 12:00 PM Lunch.We were promptly and courteously greeted.Seated immediately and enjoyed incredible attention and spectacular service the entire time.
We enjoyed a delicious appetizer-Cauliflower Wings and the four of us all enjoyed our various lunch choices.Our water glasses were continually filled and we were well attended too.
The food was delicious and the value is great. I will continue to recommend the Charcoal Steakhouse as a guaranteed great experience.Paul Brown

Tags: Good for Anniversaries, Sunday Lunch, Good for a Date, Business Meals, Paleo Friendly, Great for Lunch, Authentic, Disabled Access, Seasonal
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on December 19, 2017

Over all, we found thefood overpriced for very average cuisine. Dinner for four cost over $300 for ho-hum steaks, calamari that was tough and stringy (obviously frozen for a considerable time) and cocktails too expensive.

On the positive side - we found our server Morgan was very attentive and efficient

We may try one of the other restaurants affiliated with the Charcoal Group.

Tags: Special Occasion
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food2
ambience2
service5
value1

 
·Dined on December 17, 2017

The price is getting toward RUTH CHRIS, and its not Ruth Chris.
The people were great but the food for the price was not worth it,go to RUTH CHRIS

Tags: Pre/post Theatre
Was this review useful to you?Yes·No·
food2
ambience4
service4
value2

 
·Dined on December 16, 2017

First in my life had a martinis olive with pit and blue cheese....almost lost a filling in my tooth

Tags: Authentic
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food2
ambience4
service5
value4

 
·Dined on December 16, 2017

I made our reservations weeks prior for my boyfriends birthday. We had 7:30 reservations which we got there a few min prior to our time. As we watched several couples being taken to their tables the 6 of us patiently waited with no one explaining to us what the hold up was. After 15 min of waiting we were told that the 4 people at our table weren’t leaving. I told them that I made reservations and we should not have to wait which is the whole purpose of making a reservation. The manager said that they time slot each table for a two hr max stay but they can’t guarantee anything. Once again I asked what the purpose of making a reservation was. The manager could tell that I was getting upset as this was my my boyfriends first time going to this place and I wanted to make his birthday dinner really special.

After waiting we thought we would sit at the bar well we found a table but were told we couldn’t sit there bc we didn’t have a reservation and of course there wasn’t an actual spot at the bar. We left the bar again and the manager asked if we wanted to get a table at the pasta restaurant but still have their menu. I stated that we made a reservation for charcoal and I expected to sit at the charcoal. She suggested we wait in the heated patio area and she would come get us once our table was ready. We waited for over an hr for our table and had plans for a certain time. I am extremely disappointed with the service. The food was ok nothing special.

Disappointed customer.

Tags: Special Occasion
Was this review useful to you?Yes·No·
food2
ambience3
service1
value2

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