Nearby points of interest

  1. Distance: 0.11mi
  2. Distance: 0.18mi
  3. Distance: 0.26mi
  4. Distance: 0.38mi

Nearby points of interest

  1. Distance: 0.11mi
  2. Distance: 0.18mi
  3. Distance: 0.26mi
  4. Distance: 0.38mi

About Charcoal Steak House

The Charcoal Steak House is an independent local steakhouse serving the Waterloo region community for over 60 years. Enjoy Oxford County AAA Steaks, slow roasted prime rib, fresh seafood, mouth-watering Conestoga pig tails, legendary smoked ribs and more. At lunch we feature an extensive menu with burgers, sandwiches, bowls and healthy salad choices. Our pastry team has crafted delicious desserts to add that perfect finishing touch. Round out your dining experience with a selection from our Sommelier -selected wine list.

2980 King Street East
Kitchener, ON N2A 1A9
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Dining Style:
Casual Elegant

Cuisines:
Steakhouse, Seafood, American

Hours of Operation:
Lunch: Monday - Friday: 11:30am - 2:00pm; Dinner: Sunday - Thursday: 4:30pm - 10:00pm, Friday & Saturday: 4:30pm - 11:00pm

Cross Street:
Fairway Road North

Dress Code:
Smart Casual

Price Range:
CAN$30 and under

Payment Options
AMEX, MasterCard, Visa

Phone Number:
(519) 893-6570

Website:
http://www.charcoalsteakhouse.ca/

Executive Chef:
Terry Salmond

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Corkage Fee, Fireplace, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, Wheelchair Access, Wine

Specials

Christmas Eve Special Menus & Offers

Sunday, December 24, 2017

New Year's Eve Special Menus & Offers

Sunday, December 31, 2017

Specials

Christmas Eve Special Menus & Offers

Sunday, December 24, 2017

Details

Thanksgiving dinner 3 courses for $33.95
Butternut Squash Soup OR Harvest Beet Salad
Roast Turkey Breast -Whipped sweet potato mashed, brussels sprouts and green beans, roasted squash, cranberry chutney, apple and leek stuffing, sage gravy and finished with a slice of pumpkin pie

New Year's Eve Special Menus & Offers

Sunday, December 31, 2017

Details

For New Year's Eve, we are featuring only a Pre Fixe menu. For further information reach out to us directly.

Charcoal Steak House Ratings and Reviews

5
4
3
2
1

4.5

Overall Rating

based on recent ratings
food

4.4

service

4.7

ambience

4.4

value

4.1

Noise

Moderate

92% would recommend it to a friend

Special Occasion (68)
Good for Anniversaries (63)
Good for a Date (53)
See All
Romantic (47)
Good for Birthdays (43)
Worth the Drive (31)
Business Meals (29)
Cozy (28)
Quiet Conversation (28)
Good for Groups (23)
Notable Wine List (16)
Casual (16)
Fit for Foodies (15)
Neighborhood Gem (12)
Comfort Food (11)
Creative Cuisine (11)
Authentic (10)
Seasonal (10)
Handcrafted Cocktails (9)
Great for Lunch (8)
Pre/post Theatre (8)
Hot Spot (7)
Fun (6)
Local Ingredients (6)
Great Beer (6)
Great for Brunch (5)
Disabled Access (5)
Bar Seating (4)
Kid-friendly (4)
Healthy (4)
Sunday Lunch (4)
Tasting Menu (4)
Happy Hour (3)
Late-night Find (3)
Great for Outdoor Dining (3)
Paleo Friendly (3)
Gluten Free Options (2)
Afternoon Tea (1)
Live Sports (1)
People Watching (1)
Tapas (1)
Good Vegetarian Options (1)
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1657 reviews
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·Dined a day ago

Our server Brett was excellent. He was attentive without being intrusive. That is a tough balance to strike and he did it well.

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food4
ambience5
service5
value5

 
·Dined 2 days ago

Over the years I have dined at the Charcoal many times and the food has always been very good. I usually order steak. This time the quality of the steak was not the same and also it was overcooked so I asked for it to be replaced.. The replacement was cooked to my liking but the meat was still not up to par. I had also asked for a side order of red wine demi-glaze , but what I got was not red wine demi-glaze. I know the difference, because I buy the demi-glaze from the Charcoal , whenever I cook steak at home. But the staff on the other hand were very polite and did everything to accommodate me. Not their fault. So overall I think this might have been a bad night for the chef and the kitchen staff. I will still eat at the Charcoal and recommend it .

Tags: Business Meals, Quiet Conversation, Handcrafted Cocktails, Good for Anniversaries, Cozy, Special Occasion
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food3
ambience5
service5
value4

 
·Dined 3 days ago

Stellar as usual

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food5
ambience5
service5
value5

 
 (Toronto)·Dined 5 days ago

Service was quick but not intrusive. Food arrived all at the same time and hot. Appetizers were excellent.

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food5
ambience5
service5

 
·Dined 6 days ago

This is a great place. The only knock against this dinner was that we had trouble with the temperature (doneness) of our steaks. Though, even with this, the staff was very helpful and took off one of our meals from the bill entirely.

Tags: Romantic, Good for Groups, Good for Birthdays
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food3
ambience5
service5
value4

 
·Dined 6 days ago

I have left a full review on Trip advisor. If you are interested in the review, please look it up :)

Tags: Worth the Drive, Good for Anniversaries, Cozy, Good for a Date, Comfort Food
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food5
ambience5
service5
value5

 
·Dined 6 days ago

Charcoal Group ALL of the groups restaurants are always TOP NOTCH, atmosphere with great service and great menu options, always mean a GREAT NIGHT OUT In the words of TOny the Tiger, GREEATTTTT! Specail shout out to, Stephanie our server was very busy, but was OUTSTANDING! Ands she has a DAY JOB Mother of two young children to boot. TY Michael

Tags: Cozy, Good for Anniversaries, Late-night Find, Disabled Access, Pre/post Theatre, Worth the Drive
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food5
ambience5
service5
value5

 
·Dined 7 days ago

This was our Anniversary and my wife's birthday. We had asked to be in the Cellar but were taken to another room. We ordered cocktails and the martini had the wrong olives. My manhattan was not in a stemmed glass. This was rectified by our server who then took the food and wine order. The food arrived before the wine and before we had finished our cocktails. It was sent back. It was returned when we requested, It was lukewarm and the plate was cold. We sent it back and when it returned there was no appreciable difference. The manager arrived and said it would be redone. Again it arrived lukewarm. We cancelled the order, finished our wine and left. We were not charged for the food. After dining at the Charcoal for over thirty years we will not return.

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food1
ambience3
service3
value2

 
 (Toronto)·Dined on December 6, 2017

Portions are a little small, and my chicken was a bit dry on one side... overall good for a lunch though.

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food4
ambience5
service5
value4

 
·Dined on December 4, 2017

Had a great time with the family for dinner. The food was amazing and the service was great.

Tags: Special Occasion, Great for Lunch, Kid-friendly, Quiet Conversation, Creative Cuisine
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food4
ambience4
service5
value4

 
 (Toronto)·Dined on November 29, 2017

We enjoyed our dinner although we thought that the menu was limited. I wanted to have fish, but only choices were salmon and tuna. I had the prime rib which was very delicious.
I usually order beer, but it was overpriced in my mind.
Overall, it is a nice restaurant for a once a year get together, but would not consider going otherwise.

Tags: Romantic, Cozy
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food3
ambience3
service3
value2

 
 (Toronto)·Dined on November 26, 2017

The food and service was excellent. We love the Charcoal! But- we couldn't get a table until 7:50 and had 7:30 reservations. We rechecked with the staff at the desk and only then did they switch tables for us or else we would have been waiting even longer. Diners shouldn't be allowed to linger and talk after they've paid their bill, especially when the next round of customers are waiting in the lobby for half an hour.

Tags: Good for Birthdays
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food5
ambience4
service5
value4

vip
 (Toronto)·Dined on November 26, 2017

It is always a fantastic date night at Charcoal. We come here a few times a year and they always deliver.

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food5
ambience5
service5

 
·Dined on November 25, 2017

Second time enjoying the food and atmosphere at Charcoal Steakhouse. We absolutely love it. Food is fantastic and the staff is always steller.

Tags: Special Occasion, Tasting Menu
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food5
ambience5
service5
value5

 
·Dined on November 25, 2017

Our group of 12 had a fantastic time and the food was terrific. One of the best prime rib dinners I've eaten. Highly recommended!

Tags: Great Beer, Comfort Food, Good for Groups, Special Occasion, Worth the Drive, Fun, Good for Anniversaries, Good for Birthdays, Good for a Date, Romantic
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food5
ambience5
service5
value4

 
 (Toronto)·Dined on November 22, 2017

Good food. great service. No complaints. Very positive experience.

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food5
ambience5
service5
value4

 
 (Toronto)·Dined on November 18, 2017

To go to a Steak House and not have steak wouldn't make much sense so everyone in our party had a steak of some sort. 2 wanted it well done and the chef butterflied it so that it was cooked just the way they liked and not burnt on the outside. Vegetables were nice and crisp and although they were out of our first wine selection the second, a Chilean wine, was very nice. The Waitstaff were attentive, friendly and helpful. We had made reservations (highly recommended) and our table was ready on time. 4 of us, bottle of wine, a couple alcoholic beverages and the bill was just over $200. The only slight disappointment was the garlic bread recipe has changed and I have to admit I really enjoy the old crispier style. Very enjoyable evening.

Tags: Great for Brunch, Fit for Foodies, Good for Anniversaries
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food5
ambience4
service5
value5

 
·Dined on November 18, 2017

We went to celebrate our 39th anniversary together. Both dinners were alright but certainly not what we expected from the Charcoal. Dinners were warm, not hot. My wife's dinner was to come with Brussels sprouts. She had one on her plate along with a bunch of sauce and small onions. When we told the waitress she smiled and laughed a bit and then just left us sitting there. Just not what I would expect for a $34.00 plate per person. The atmosphere is very nice. Will go back, think it might have been an off night - we hope!

Tags: Special Occasion
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food3
ambience4
service2
value2

 
 (Toronto)·Dined on November 12, 2017

We frequently have special occasions at Charcoal Steakhouse. We have never been disappointed. Outstanding place on all fronts! Love it.

Tags: Notable Wine List, Fit for Foodies, Good for Birthdays, Quiet Conversation, Good for a Date, Handcrafted Cocktails, Local Ingredients, Good for Anniversaries, Business Meals, Romantic, Cozy, Worth the Drive, Special Occasion
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food5
ambience5
service5
value5

 
·Dined on November 11, 2017

The food was excellent, charcoal did not disappoint in this regard. I was, however, very surprised as to how casual the dress code has become. There was a time when charcoal did not allow any type of jeans to be worn and my mother and I felt a little uncomfortable since we were dressed up. The service was wonderful and we felt very well taken care of.

Tags: Good for Anniversaries, Good for Birthdays, Good for a Date, Special Occasion
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food5
ambience3
service5
value5

 
 (Toronto)·Dined on November 11, 2017

unfortunately, my chicken dish was raw in the middle and I didn't realize it until I'd had a bite already, which totally grossed me out. The other diners at my table had wonderful meals. Our server was excellent and very apologetic about the chicken. The meal was also taken off our bill, as I would fully expect. Other than the chicken issue, our time there was very lovely.

Tags: Special Occasion, Paleo Friendly, Good for Birthdays, Fit for Foodies, Creative Cuisine, Seasonal, Handcrafted Cocktails, Cozy, Good for Groups, Good for a Date
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food1
ambience5
service5
value4

 
 (Toronto)·Dined on November 4, 2017

Another great meal at the Charcoal Steak House! Our only comment would be that we were disappointed by the length of the ribs. We received back ribs, but have always loved the side ribs at CSH. Minor, but hopefully worth mentioning.

Tags: Romantic, Hot Spot, Great for Brunch, Business Meals
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food5
ambience5
service5
value5

 
·Dined on November 4, 2017

My wife and I had a great meal, enjoyed the staff and how attentive they where to our needs. We would recommend this dining establishment anytime. The cocktails also where very good. I feel it was a all round great experience.

Tags: Business Meals, Handcrafted Cocktails, Special Occasion, Comfort Food
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food4
ambience4
service5
value4

 
·Dined on November 3, 2017

Probably the best ribeye I've ever had. Highly recommended!

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food5
ambience5
service5

 
 (Toronto)·Dined on November 1, 2017

Our experience on this occasion was just what we hoped for and expected. We had a great celebratory dinner with a dessert surprise for the occasion as a gift fom the restaurant. Just a perfect evening.

Tags: Paleo Friendly, Quiet Conversation, Business Meals
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food4
ambience4
service5
value5

 
·Dined on October 29, 2017

Excellent food and drinks. Dessert was heavenly. Waitress was good but very serious and was not open to talking/laughter.

Tags: Romantic, Good for a Date, Special Occasion
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food5
ambience3
service3
value3

 
 (Toronto)·Dined on October 28, 2017

After 50 years, never disappoints.Ribs are the best

Tags: Good for Birthdays, Good for Anniversaries
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food4
ambience4
service5
value4

 
·Dined on October 22, 2017

We had a wonderful anniversary dinner at the Charcoal and it meant the world to us that they asked us if we were celebrating something and acknowledged it with a little dessert and chocolate written note ! Those are the little special touches that matter so thank you !

Tags: Business Meals, Special Occasion, Romantic, Cozy, Handcrafted Cocktails, Authentic, Good for Anniversaries, Comfort Food, Worth the Drive, Good for Groups, Casual, Pre/post Theatre, Good for a Date, Good for Birthdays, Quiet Conversation
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food5
ambience5
service5
value4

 
·Dined on October 20, 2017

The service was really good and the food was fantastic. They gave us time to relax and enjoy a drink before we ordered. The arrival of the food was timed perfectly and the manager came and asked how we enjoyed it. Because we were there for a special occasion they gave us a complimentary dessert to share, it was delicious.

Tags: Local Ingredients, Creative Cuisine, Authentic, Special Occasion, Business Meals, Good for Birthdays, Worth the Drive, Good for a Date, Good for Anniversaries, Notable Wine List, Casual
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food5
ambience5
service5
value5

 
·Dined on October 20, 2017

Very satisfied from the time we walked in the door. Very friendly and courteous waitress, knowledgeable wine person on staff, excellent food....thanks you.

Tags: Tasting Menu, Good for a Date, Business Meals
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food5
ambience5
service5
value4

 
 (Toronto)·Dined on October 19, 2017

The Charcoal is a must for us anytime we are in Kitchener. Pigtails and ribs are the best!

Tags: Quiet Conversation, Bar Seating
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food5
ambience5
service5
value5

 
·Dined on October 19, 2017

Service was amazing! Waitress was awesome and even surprised us with a birthday cake dessert for our occasion. My Steak was only so-so and side of rice was dry and crunchy......maybe that was just the style of it.

Tags: Business Meals, Romantic, Cozy, Handcrafted Cocktails
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food2
ambience5
service5
value4

 
 (Toronto)·Dined on October 18, 2017

The staff were wonderful and very considerate of everyone’s needs - especially one person who used a walker and was fussy about certain things. They were great.

Tags: Great for Lunch, Good for Groups
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food4
ambience4
service5
value5

 
·Dined on October 17, 2017

My wife ordered steak and it was done perfectly (Well done).
The dinner rolls were delicious.
Both of us had the Caesar Salad and it was delicious, but a tad spicy.
I had the Prime Rib 8 oz done medium well and it was absolutely delicious.
It was a very nice touch when the Waitress brought a complimentary brownie to celebrate our anniversary. That is going the distance.
We would highly recommend the Charcoal to anyone.

Tags: Neighborhood Gem, Authentic, Kid-friendly, Afternoon Tea, Good for a Date, Worth the Drive, Casual, Healthy, Sunday Lunch, Good for Groups, Comfort Food
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food5
ambience5
service4
value5

 
 (Toronto)·Dined on October 16, 2017

Restaurant food quality has gone done. Husband's prime rib was ordered med came med well. He also said it was tough. Perhaps it was beause it was a Monday evdning. Beef tenderloin was nothing to rave about. Won't be returning.

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food3
ambience3
service4
value3

 
·Dined on October 14, 2017

Provides excellent service. Food not as good as chain- steak house offerings with a premium price. Hard to recommend to friends when the price is so much higher.

Tags: Happy Hour
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food3
ambience4
service5
value2

 
·Dined on October 14, 2017

Perfect dining experience start to finish 👌🏻

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food5
ambience5
service5
value5

 
·Dined on October 14, 2017

We went for our anniversary and it was simply amazing! We will definitely be back again soon!

Tags: Special Occasion, Good for Anniversaries, Happy Hour
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food5
ambience5
service5
value5

 
 (Toronto)·Dined on October 14, 2017

Very enjoyable evening. Great service, food. and atmosphere.

Tags: Good for a Date, Cozy, Late-night Find, Neighborhood Gem, Good for Anniversaries
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food5
ambience5
service5
value5

 
·Dined on October 13, 2017

Fantastic food, great wines, great service!! We went for our anniversary, and will be back again soon!

Tags: Great Beer, Good for Anniversaries, Cozy, Authentic, Romantic, Notable Wine List
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food5
ambience5
service5
value5

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