Nearby points of interest

  1. Distance: 0.11mi
  2. Distance: 0.18mi
  3. Distance: 0.26mi
  4. Distance: 0.38mi

Nearby points of interest

  1. Distance: 0.11mi
  2. Distance: 0.18mi
  3. Distance: 0.26mi
  4. Distance: 0.38mi

About Charcoal Steak House

The Charcoal Steak House is an independent local steakhouse serving the Waterloo region community for over 60 years. Enjoy Oxford County AAA Steaks, slow roasted prime rib, fresh seafood, mouth-watering Conestoga pig tails, legendary smoked ribs and more. At lunch we feature an extensive menu with burgers, sandwiches, bowls and healthy salad choices. Our pastry team has crafted delicious desserts to add that perfect finishing touch. Round out your dining experience with a selection from our Sommelier -selected wine list.

2980 King Street East
Kitchener, ON N2A 1A9
View Larger Map

Dining Style:
Casual Elegant

Cuisines:
Steakhouse, Seafood, American

Hours of Operation:
Lunch: Monday - Friday: 11:30am - 2:00pm; Dinner: Sunday - Thursday: 4:30pm - 10:00pm, Friday & Saturday: 4:30pm - 11:00pm

Cross Street:
Fairway Road North

Dress Code:
Smart Casual

Price Range:
CAN$30 and under

Payment Options
AMEX, MasterCard, Visa

Phone Number:
(519) 893-6570

Website:
http://www.charcoalsteakhouse.ca/

Executive Chef:
Terry Salmond

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Corkage Fee, Fireplace, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, Wheelchair Access, Wine

Charcoal Steak House Ratings and Reviews

5
4
3
2
1

4.4

Overall Rating

based on recent ratings
food

4.4

service

4.6

ambience

4.5

value

4.1

Noise

Moderate

93% would recommend it to a friend

Special Occasion (75)
Good for Anniversaries (58)
Good for a Date (52)
See All
Good for Birthdays (49)
Romantic (39)
Worth the Drive (33)
Business Meals (30)
Good for Groups (30)
Cozy (25)
Quiet Conversation (23)
Notable Wine List (17)
Casual (16)
Seasonal (16)
Fit for Foodies (14)
Comfort Food (12)
Creative Cuisine (12)
Great for Lunch (12)
Pre/post Theatre (12)
Handcrafted Cocktails (11)
Neighborhood Gem (10)
Local Ingredients (9)
Authentic (8)
Disabled Access (8)
Fun (8)
Paleo Friendly (7)
Tasting Menu (7)
Sunday Lunch (7)
Great Beer (6)
Healthy (6)
Hot Spot (6)
Bar Seating (5)
Late-night Find (4)
Great for Brunch (3)
Kid-friendly (3)
People Watching (3)
Good Vegetarian Options (3)
Gluten Free Options (2)
Organic (2)
Afternoon Coffee (1)
Live Music (1)
Great for Outdoor Dining (1)
Quick Bite (1)
Scenic View (1)
Vibrant Bar Scene (1)
Sort by
S
1726 reviews
Loading Reviews ...

 
·Dined 2 days ago

Overall the dinner was not a great experience. The service was very, very slow. Found that we waited a long time for everything for drink service to bringing back required change from paying the bill. There was no bread offered on the table - this was a dissapointment for a restaurant of this caliber. It was kind of expected. We found that food portions were either very very large or extremely small.

I had not been there in a while and expected more.

Tags: Good for Birthdays, Romantic, Special Occasion
Was this review useful to you?Yes·No·
food4
ambience4
service2
value3

 
 (Toronto)·Dined 3 days ago

Always a perfect evening. Our meal was delicious and on point and service was terrific. We are never disappointed and can’t wait to return. Thank you for the hard work and great standards by which you serve your customers.

Tags: Worth the Drive, Special Occasion, Good for Anniversaries, Romantic, Local Ingredients, Good for a Date, Good for Groups, Bar Seating, Fit for Foodies
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Toronto)·Dined 4 days ago

Always a reliable and consistent dinner.

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Toronto)·Dined 6 days ago

The service was good. She made a mistake on our bill but then corrected it when we asked about it. I didn't think the meal was worth the cost of the bill. I probably wont be back in a long time. It is way to costly for a regular meal. I got the french onion soup for the starter, steak and mash for dinner. It was the Valentines Day Special. I don't think it was worth the $65 a person.
Thank you,

Tags: Special Occasion
Was this review useful to you?Yes·No·
food3
ambience4
service4
value2

 
 (Toronto)·Dined on February 13, 2018

Food was overall pretty good .. I got the chicken and the centre was cold so it made me a bit nervous .. I just avoided eating it. Other then that it was good! Service was great

Tags: Good for a Date, Good for Birthdays
Was this review useful to you?Yes·No·
food3
ambience4
service5
value4

vip
 (Toronto)·Dined on February 12, 2018

Six of us for my mothers 78th Birthday. Started off with some excellent cocktails. All meals ordered were wonderful from beginning to end with most in our party ordering the filet mignon, which was perfectly cooked. What made this meal exceptional though was the professionalism of our excellent server (wish I could remember her name) and from the manager who accommodated us with the birthday cake we brought in. He even had it fixed up as it took a bit of a tumble in the box prior to our arrival. It was a meal to remember and the birthday girl was thrilled. Would definately recommend for a special occasion.

Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
 (Toronto)·Dined on February 12, 2018

Outstanding service! My boyfriend took me for my birthday and I had a great time there. The food was amazing and our waitress made our experience even better!

Tags: Special Occasion
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Toronto)·Dined on February 10, 2018

Best steak I’ve had in months. Totally worth the price. I need to get my hands on the peppercorn they use.

Tags: Good for Anniversaries, Good for Groups, Creative Cuisine, Fun
Was this review useful to you?Yes·No·
food5
ambience5
service5
value3

 
 (Toronto)·Dined on February 10, 2018

We just can't wait to come back! Our server suggesting the steak topped with salmon was spot on! Absolutely loved it.

Tags: Romantic, Disabled Access, Good for a Date, Pre/post Theatre, Good for Birthdays, Special Occasion, Cozy, Notable Wine List
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
 (Toronto)·Dined on February 9, 2018

We're regulars at the Charcoal Steak House. The steaks and sea food are always excellent. So, too, the appetizers. Service is friendly and prompt. Strangely, they have stopped offering a bread service, which is a bit disappointing for an establishment with $40--$60 prices. Usually the music is quiet and tasteful. This time the volume was too high and was turned down on request. More annoying was the selection, which was more suitable for a night club/dance party than for fine dinning. These two items lowered my over-all rating.

Tags: Pre/post Theatre
Was this review useful to you?Yes·No·
food5
ambience3
service5
value4

 
 (Toronto)·Dined on February 9, 2018

Great restaurant! Went with a few colleagues for lunch and was impressed with the venue, service and food. Our server Stella was amazing. So attentive to all our needs.

Highly recommend this restaurant to anyone looking for great food and service.

Tags: Quiet Conversation
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Toronto)·Dined on February 9, 2018

Great lunch , food was exceptional and service was perfect. Good wine by the glass selection

Was this review useful to you?Yes·No·
food5
ambience5
service5

 
 (Toronto)·Dined on February 8, 2018

Service was friendly and prompt. The restaurant was quite busy but there was no impact on delivery of the food. The prime rib was delicious as was the shareable side of garlic shrimp. Price moderate plus. All in all a positive experience.

Tags: Authentic, Good for Anniversaries, Fit for Foodies, Romantic, Special Occasion, Good for Birthdays, Good for a Date
Was this review useful to you?Yes·No·
food4
ambience4
service5
value3

 
 (Toronto)·Dined on February 8, 2018

Prime rib was horrible. Too chewy and mostly fat. So much so the server even commented that it was really fatty so they cut a bigger piece. Still the worst prime rib ever.

Was this review useful to you?Yes·No·
food3
ambience5
service4
value3

 
 (Toronto)·Dined on February 1, 2018

Food and service were top rate. Waitress / kitchen was very accommodating of special dietary need. Thank-you for a delightful evening!

Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
 (Toronto)·Dined on January 31, 2018

Our favourite restaurant for any special occasion.

Tags: Good for Anniversaries, Good for a Date, Special Occasion, Creative Cuisine
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
 (Montreal)·Dined on January 28, 2018

Went there for our anniversary. Our server was friendly and knowledgeable. I had the steak frites. It was odd that the steak came presliced but you could see it was cooked perfectly. The Parmesan truffle fries was to die for. It came with extra shavings of Parmesan which was pleasant surprise. My husband had the seafood risotto. The flavour was incredible. Plenty of seafood that wasn't overcooked. Just wished there was more rice!

Tags: Good for Groups, Business Meals, Good for Anniversaries, Good for Birthdays, Good for a Date, Disabled Access
Was this review useful to you?Yes·No·
food5
ambience4
service5
value3

 
 (Toronto)·Dined on January 27, 2018

my steak was average, expected a steak that would melt in your mouth, disappointed. the rest of the group enjoyed their meal. It was a Saturday night and it took over an hour to get to our main course. Noisy at the start but it quieted down after 8 p.m.

Was this review useful to you?Yes·No·
food4
ambience4
service3
value4

 
 (Toronto)·Dined on January 27, 2018

Service was top drawer and food was very good. A great experience overall.

Tags: Good for Anniversaries
Was this review useful to you?Yes·No·
food4
ambience4
service5
value4

 
 (Toronto)·Dined on January 27, 2018

The food is always excellent. The service and ambience can be counted on to make the occasion special. What is important is that the staff never rushes people to leave or hovers. Thank you for making each occasion a time to remember.

Tags: Good for Groups, Romantic, Hot Spot, Pre/post Theatre, Sunday Lunch, Good Vegetarian Options, Tasting Menu
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Toronto)·Dined on January 26, 2018

Our server Robin was excellent and made our evening even more fun. The food was expectedly fantastic. The Charcoal is a staple for a great night out!

Tags: Fun, Quiet Conversation, Pre/post Theatre, Special Occasion, Fit for Foodies, Handcrafted Cocktails, Cozy
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

 
 (Toronto)·Dined on January 23, 2018

I always have the beet salad with salmon added, so very delicious!

Tags: Great for Lunch, Sunday Lunch, Casual, Good for Anniversaries
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
 (Toronto)·Dined on January 19, 2018

Love charcoal but was disappointed how rushed our meal was, getting our entrees before finishing our starters. The mushroom butter on the steaks we ordered was not melted (is it put on frozen?) and potatoes were cold. Not worth the money this time but have had better meals there in the past.

Tags: Neighborhood Gem
Was this review useful to you?Yes·No·
food3
ambience4
service4
value3

 
 (Toronto)·Dined on January 19, 2018

The atmosphere was casual and relaxed. The wait staff was professional and friendly, our waitress was a delight to talk to and very attentive. The manager made sure everything was OK for us. We were asked about the occasion and received a free dessert to share, very nice touch. We come to the area several times a year and make a point to have a meal here.

Tags: Good for a Date, Good for Anniversaries, Business Meals, Romantic, Special Occasion, Notable Wine List, Good for Groups, Casual, Good for Birthdays
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on January 17, 2018

Very nice welcome from the staff. Understanding that my wife was celebrating her birthday they sat us in a nice quiet booth. Michele our server was great. The kitchen even surprised us with a nice birthday dessert and candle. (Very Nice touch).

Tags: Special Occasion
Was this review useful to you?Yes·No·
food4
ambience4
service5
value4

 
 (Toronto)·Dined on January 16, 2018

Food and service was excellent. The restaurant was full yet there was no difficulty hearing each other.
Certainly will return.

Tags: Special Occasion, Worth the Drive, Good for Birthdays, Local Ingredients, Authentic
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Toronto)·Dined on January 15, 2018

The atmosphere was truly remarkable! very clean and romantic. the server, Robyn, was fantastic.... alert and friendly and I loved that the manager came around!

Tags: Special Occasion, Handcrafted Cocktails, Local Ingredients, Creative Cuisine, Healthy, Good for Groups, Good for Anniversaries, Cozy, Romantic, Tasting Menu, Comfort Food, Business Meals, Notable Wine List
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Toronto)·Dined on January 14, 2018

The food was tremendous. Although I do wish there were more dining booths available.

Tags: Healthy, Special Occasion, Business Meals, Good for a Date, Good for Anniversaries
Was this review useful to you?Yes·No·
food5
ambience4
service4
value5

 
 (Toronto)·Dined on January 13, 2018

By far, the best steak I have ever had in a restaurant . I have eaten there on 3 separate occasions and I am never disappointed. Appetizers and desserts are wonderful. Busy atmosphere but still quiet enough to have conversation.

Tags: Good for Groups, Good for Birthdays, Special Occasion, Good for a Date, Good for Anniversaries, Notable Wine List, Business Meals, Worth the Drive
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

 
 (Toronto)·Dined on January 12, 2018

Had a very good meal here and I really appreciated the fact that they recognized my birthday.

Tags: Local Ingredients, Romantic, Quiet Conversation, Good for a Date, Handcrafted Cocktails, Fun, Worth the Drive, Business Meals, Good for Birthdays, Good for Anniversaries, Disabled Access
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

 
 (Toronto)·Dined on January 10, 2018

food was good but a little cold.
could tell it was held under the lights.

Was this review useful to you?Yes·No·
food3
ambience4
service4
value4

 
 (Toronto)·Dined on January 6, 2018

Excelente service , food was very good . We had a very good time !

Was this review useful to you?Yes·No·
food4
ambience5
service5
value4

 
 (Toronto)·Dined on January 6, 2018

It was my birthday, so we were having a special meal....it couldn't have been better.

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Toronto)·Dined on January 6, 2018

We have dined many times over the years at the Charcoal . I have found that over the years the prices no longer match the food quality, service or ambiance. It was quite loud. We waited 15 minutes before our drink order was taken. I have gluten inolerance and received very little help from the server. I order white wine with my soup and had to remind her. I got it shortly
before I finished my soup. Two of our party ordered steaks with loaded potatoes. (The steaks were very tasty.) The added $4 for the loaded potato was poor value. It had 2 or 3 bacon bits no visible chives or cheese and the tiniest dollop of sour cream. Hardly loaded. Our server was somewhat inattentive though friendly enough. She seemed preoccupied and didn't inquire about cocktails beforehand. Perhaps she was inexperienced. Over priced and under serviced. Oops.

Was this review useful to you?Yes·No·
food4
ambience4
service2
value3

 
 (Toronto)·Dined on January 6, 2018

Everything was great. We’ve been to the Charcoal many times but have found it to be too dark in the past. I thought it was properly lit on Saturday. I service was great and the timing of when things arrived was quick and efficient. I know some people like to make entire night out of dinner but I liked how they paid attention to our pace

Tags: Good for a Date, Pre/post Theatre, Good for Anniversaries
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Toronto)·Dined on January 5, 2018

Awesome ambiance. Great food. Mike D was our waiter. He gave us perfect service.

Was this review useful to you?Yes·No·
food5
ambience5
service5

 
 (Calgary)·Dined on January 2, 2018

I had the carrot, squash and ginger soup, with garlic-parmesan bread to start. Both were very tasty. The main course was the chicken and mushroom penne, which was excellent. Our server was attentive, helpful, professional and knowledgeable. I didn't try the wine list. I will definitely return next time I'm in the area.

Tags: Quiet Conversation, Comfort Food, Special Occasion, Good for Anniversaries, Casual, Good for a Date, Great for Lunch, Creative Cuisine, Fit for Foodies, Romantic, Sunday Lunch, Worth the Drive, Business Meals
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

 
 (Toronto)·Dined on January 1, 2018

Seemed they were low on food. Some items not available. The waldorf salad was just cabbage. About four miniscule bits of blue cheese. The salmon entree was about 3 ounces. Been there before and it was great but not this time. Our reservation was made as a birthday celebration but there was no acknowledgment of it. So why ask? Disappointed

Was this review useful to you?Yes·No·
food1
ambience3
service3
value2

 
 (Toronto)·Dined on December 31, 2017

Nice steakhouse, a little busy due to New Years event. Overall, did not dissappoint.

Tags: Good for Anniversaries, Bar Seating, Seasonal
Was this review useful to you?Yes·No·
food4
ambience5
service5
value4

 
 (Toronto)·Dined on December 31, 2017

Great Food, Great Drinks and Great People! Perfect Place To Bring In The New Year

Tags: Good for Birthdays, Bar Seating, Great for Lunch, Afternoon Coffee, Worth the Drive, Live Music, Notable Wine List, Paleo Friendly, Scenic View, Good for Groups, Sunday Lunch, Vibrant Bar Scene, Hot Spot
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

Report this review as inappropriate?

If you believe this review should be removed from OpenTable, please let us know and someone will investigate.