Charcoal Steak House
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Contact tracing information collected
Charcoal Smoked Ribs
rubbed in custom spices, slow smoked + grilled, Charcoal classic bbq sauce or mahogany hoisin, coleslaw, fresh russet fries
flat iron steak, grilled + sliced, fresh russet parm fries with smoked jalapeno aioli, cabernet beef jus, maître d'hotel butter
Fresh Carved Prime Rib
Slow roasted prime rib, cabernet beef jus, creamed horseradish. Prime rib available friday / saturday while quantities last
Server was amazing always made us feel like #1
Everything was great
The service is top in the region, however the food truly disappointing. (Note I have a high standard to food quality and presentation) We ordered the beet Salad, Fish Tacos, Steak Frits and Beef Wellington. The Beef Wellington never came (they forgot) the Steak frits I was told were delicious (though I noticed the rims of the plates splattered with sauce and fries looked like they were dumped without care. The Beet Salad had clumps of sauce and wasn't presented as well in the past. Dessert, came with a chip in the side either it had fallen off and discarded, but I was a bit surprised they still served it after it was broken looking.
Service made up for the kitchen shortfall.
Great Father’s Day dinner. Steak was fantastic
Charcoal changed up the menu and switched up one of my favourite dishes. I didn’t notice and when we got the dish it was really different. Even though it was only maybe 2 items that really took away from the dish. We didn’t want to complain. As we felt it was our mistake not reading the menu, but when the manager came we gave him feed back on the flavours. Well they wiped it off our bill. They certainly didn’t need to but they went above above and beyond. The rest of the meals were great.
This was our second time dinning here and it was amazing per usual!!!
Nice to be able to participate in outdoor dining. Food and service was amazing. Keep supporting the local restaurants
Charcoal is often hit or miss. There are times when you can have a great meal and feel like royalty. There are other times when you feel you are at a second rate restaurant. With restaurants recently opening we found it a nice change of pace to finally get out of the house but the food was subpar. The ambience was so so due to being in a parking lot and the service seemed a little rusty. One more swing and a miss.
Don’t get me wrong we still enjoyed ourselves. The cocktails were delicious and they easily accommodated our dietary restrictions.
We will go back and hope for a better experience next time. I think people are just kicking off the rust.
Steak came out medium well ordered medium rare. Nobody asked us how our food was done. Asked for a glass of wine with my meal and it came after my plate was finished 10 minutes later. Overall, we wanted to be gracious as it’s hard to pivot a restaurant outdoors in covid but some things are still to be expected.
Thoroughly enjoyable evening! Service and meal were great!
Excellent service & delicious food! The ambience is just perfect in the patio.
Excellent ambiance, food, and service. Will be back for sure
Charcoal generally doesn't disappoint. With the current reality, there are extenuating circumstances that impact service and atmosphere. Seated outdoors on what was the driveway, now converted to a patio does impact the experience. The family with the screaming, crying infant seated close by also affected our enjoyment. These issues aren't reflective against the restaurant or staff... and at the end of the day, we were finally able to get out for a meal to celebrate a birthday, so we are still happy campers! We will return again.
Enjoyed a great birthday dinner with my husband. The ribs were amazing and so was the salmon dinner. The surprise brownie at the end was a sweet finish to a delicious meal. Service was great. We will be back.
Has extended the patio area and it is fine very tastefully and comfortable. All of the staff is very friendly and attentive. They changed the menu so I tried something new and it was delicious
Delicious as always!!!!!!
Wow first formal dining outside since lockdown. It was awesome and so glad we chose Charcoal
Great service, food was faultless. A bit pricey bearing in mind you’re sitting outside in a car park BUT this is clearly no fault of the restaurant and the patio is absolutely fine! Will return!
Food was mediocre; would rather go to The Keg. Creme Brulee was burnt!
So happy to visit with you again. Such a wonderful dinner 🙂
Myself and the three other individuals in attendance with me greatly enjoyed our time at the Charcoal Steak House. Staff was so friendly and knowledgeable, the ambiance was beautiful and the food was exquisite! We will definitely be returning.
We dined at Charcoal the first day patios re-opened after the COVID-19 emergency brake lockdown.
The service was great and the food was good. Our waitress was friendly and our meals were delivered quickly to our table.
Understandably, the restaurant has expanded their patio out into the parking lot and we were seated beside the road which was quite noisy. It would have been nicer to be away from the road but we were happy to be able to dine out for the first time in a while.
We would certainly return but would put in a request to be seated in the main patio area.
If you have any hesitation going out for dinner, there is no worry here. Everyone is safely taken to their tables and all tables are properly spaced.
The service is prompt and the food was delicious. Thoroughly enjoyed the beverages as well. The waitress gave very informative information regarding any questions we had regarding the menu and drinks.
Thanks for a very enjoyable evening.
Great first night back on a patio food and atmosphere were perfect!
It was great to be out on patio, little traffic noise, but I didn’t mind at all
Great food, service and ambience even during the "covid-19" period.
It was the last night open before lockdown.
We really appreciated you visiting with us! Thank you so much as well for your wonderful review. We look forward to having you dine with us in house soon! Don't forget.. some of our favourites are still being offered for curbside pickup or Uber Eats delivery (under the Charcoal Steak House) Kevin Blokhuis, Dels General Manager
Our server (Sarah) was fantastic - friendly and very attentive to our needs. The atmosphere was a little bit loud at times despite not being very full. (COVID restrictions).
Great food & great service as always
Food was delicious, staff is attentive
My family and I are long-time customers of Charcoal Steak house, and all the Charcoal Group restaurants. All of them, and the Charcoal in particular, are top notch places to eat on every level. I have never regretted a decision to eat there. Don’t think twice. Just do it!
Charcoal consistently offers what is expected. Good food, nice atmosphere, service that is efficient yet not pushy. They know when to deliver your dinner experience.
The food is done right, good value.
For the time we are in with covid and all it was worth it
Great chef with a great menu! It’s our favourite date night restaurant. The staff is wonderful and the atmosphere is very enjoyable.
Charcoal is and has been my favourite place in the city - service, ambience and food quality always superb!
Service was incredible. Beautiful restaurant. Food was kinda blah and lacked seasoning. Veggies were super undercooked. Steak was grisly..
Excellent service. Had a great time with my wife.
An excellent steak dinner! Our waitress was excellent- friendly, knowledgeable, delivered food in a timely fashion. A lovely quiet place for celebrating a 50th birthday. Highly recommend it!
First time going... and have to say exceeded my expectations. Hubby has high standards for his steak so I got him the wagyu steak and he is still complementing it. Thank you for the great service and the delicious food... definitely get what you pay for! Can’t wait to come back again
You can order delivery directly from Charcoal Steak House using the Order Online button. Charcoal Steak House also offers delivery in partnership with Uber Eats. Charcoal Steak House also offers takeout which you can order by calling the restaurant at (519) 893-6570.
Charcoal Steak House is rated 4.6 stars by 2467 OpenTable diners.
Charcoal Steak House does offer gift cards which you can purchase here http://charcoalgroup.ca/giftcards.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.