Charcoal Steak House
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Contact tracing information collected
Charcoal Smoked Ribs
rubbed in custom spices, slow smoked + grilled, Charcoal classic bbq sauce or mahogany hoisin, coleslaw, fresh russet fries
flat iron steak, grilled + sliced, fresh russet parm fries with smoked jalapeno aioli, cabernet beef jus, maître d'hotel butter
Fresh Carved Prime Rib
Slow roasted prime rib, cabernet beef jus, creamed horseradish. Prime rib available friday / saturday while quantities last
Charcoal was our favourite go-to steakhouse for years now. This time we celebrated my wife’s birthday with steaks.
The staff was very courteous and did everything to make our experience great.
However it seems some things changed since our last time. While every meal we ordered was nicely prepared, our food arrived late due to a backlog and the steaks suffered for it: the peppercorn NY striploins we asked medium-well were charred black and my wife’s was almost dry inside.
We would have been okay with the wait, but apparently prices have also gone up, and while previously we had steaks for around $25 they are currently around $45.
The patio was also very noisy, we often couldn’t hear each other over the table.
I had such a great experience there. It was my first time there. And I was on a date so it was perfect!! My steak was too rare so they made me a new one on the house. Best service I have had in a long time. The staff is incredible and so is management. I highly recommend this restaurant.
Amazing experience with the staff. The food never disappoints (filet mignon and ribs).
Great food, great service, great value. Would recommend to a friend.
Asked for no mushrooms and my plate was full of them - they did offer to remove them however I already started to eat so I just set them aside.
Overall the restaurant is good - food is delicious
It was the first time that I have been to a restaurant in over a year and I took at friend for her birthday. It was a wonderful experience, we were on the patio surrounded by beautiful flowers. The service was impeccable and the food was amazing as always. The birthday dessert was perfect! We were just so happy to be there. Thank you for always providing a memorable time.
Great service, decor and food
Birthday dinner for my husband and the service cleanliness and food all outstanding! Mini beef Wellington’s to die for!
Food was excellent. Service was excellent. This is my favourite spot to take out of town guests for a treat.
Excellent service most enjoyable dinner out with friends. The new Reno’s at the charcoal/martinis is beautiful
The tables are spaced so well - very private. Food and service are always wonderful.
Patio was amazing! Service was the best as always!
We have missed dining out and it was wonderful to go back. Sat outside . Very good food as always.
Waited for 35 minutes to be sat even though I had a reservation
Great food, Covid Protocols in place and they have done the best the can. Only negative was it took along time to close out our bill at the end of the dinner.
Always a great experience at Charcoal Steak House. Amazing food, outstanding service and loved dining outside. The covered patio was great due to weather conditions. Would recommend any day, anytime.
Charcoal has always been one of my favourite spots - delicious food, amazing service, and yummy cocktails. Unfortunately on our last visit, the food was underwhelming. The cauliflower wings, calamari, and fish tacos were incredibly salty and difficult to finish.
Despite the negative experience with the food, the cocktails and service were still amazing!
The fish tacos were excellent! Also I have one family member that is vegan and they have a rather extensive menu for vegetarians and vegans which I thought was great! Definitely can’t wait to go back!
We had an amazing time! Our sever took such good care of us, would go back anytime
Mediocre steak at a premium price.
Another great experience at the Charcoal Steakhouse. Will return soon.
Great service, good “patio” experience under the tent. Food was awesome!!!
Always an enjoyable outing at the Charcoal. Great food quality has been maintained. Pandemic seems to have caused prices to escalate tremendously. I suspect staff wages have increased. It gets confusing & costly when you have to add 31-35% to what you are buying.
I’m never let down by the charcoal/martinis. Food is always really good!
Steaks were good, but overcooked. Service was terrible.
Thank you for providing us with your feedback. My sincere apologies for your experience on Saturday night. I have reached out to you privately in hopes to speak with you directly. I hope to hear from you soon. Dave Ambrose Complex General Manager
Awesome ambiance with patio. Great service. Will be back.
We are so happy that you enjoyed our Patio! We look forward to your next booking! Derek McLay Service Manager Martini's
Amazing patio for a night out. Food was amazing and everyone was very friendly
Thank you for the kind words and 5 Stars! We are glad you had a great night out on our Patio! Looking forward to seeing you again soon!! Derek McLay Service Manager Martini's
It was great
Thank you so much for the 5 stars!! Derek McLay Service Manager Martini's
One of the best meals we have ever had at Charcoal. Definately looking forward to returning on a date night!!
Thank you so much!!! We cannot wait for you next date night either!! Derek McLay Service Manager Martini's
Cathy B was an excellent server and helped to make our birthday celebrations even better. Thanks Cathy!
We are so happy that Cathy was able to make your birthday celebrations extra special this year!!! Derek McLay Service Manager Martini's
Great atmosphere and ambiance. The food was good out of the 4 of us 2 had fillet mignon with stuffed potatoes. Personally the garlic in the potatoes was overpowering & took away from the steak. We went to the charcoal last July 1st as well for an anniversary birthday dinner.
We are certainly glad you enjoyed your patio experience with us!! So glad you have chosen to spend your special days with us!! We are sorry that the Twice Baked Potatoes weren't exactly as you would like them! We will definitely pass along the information to the culinary team to ensure that our food items have the top notch flavours you are expecting! Derek McLay Service Manager Martini's
Birthday dinner. Great experience. Charcoal steakhouse is my favourite restaurant
Thank you for your kind words and 5 Stars! Hope to see you in again soon! Derek McLay Service Manager Martini's
Service/ menu selection outstanding
This restaurant never disappoints
Our server was very nice! Great service from everyone.
The attached covered patio was lovely, didn’t go in the tent.
Always a pleasure dining at this location. The service is always terrific, and not over done (too attentive). Stella was a wonderful waitress, and the manager was kindly making rounds to tables to ensure a great experience. For outdoor dining they created an additional section beneath a white tent and artificial grass (and real flowers) which I thought was well done as an alternative. There is an adequate amount of plant-based options for vegans. I had the garden salad with the plant-based chicken which was quite good!! I very much enjoy this location, and will return again. Thank you!!
It was the first time we have eaten at a restaurant in a year. It was wonderful. So great to get out and the food was amazing.
Nice place 👌 good atmosphere and food was amazing
Consistently great food and service, with a good atmosphere to enjoy. Always like to eat here for business or personal. Highly recommend.
Rebecca is an amazing server! Fantastic recommendations and very attentive. Will be back!
We had reservations for 7:30 and had to wait till 8 to be seated, we stood in the lobby for almost 30 min waiting for our table. Other than that it was excellent and our server was lovely
You can order delivery directly from Charcoal Steak House using the Order Online button. Charcoal Steak House also offers delivery in partnership with Uber Eats. Charcoal Steak House also offers takeout which you can order by calling the restaurant at (519) 893-6570.
Charcoal Steak House is rated 4.6 stars by 2504 OpenTable diners.
Charcoal Steak House does offer gift cards which you can purchase here http://charcoalgroup.ca/giftcards.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.