Char Steak & Lounge

4.5
1098 Reviews
$50 and over
Steakhouse
Nestled in the heart of the Neighborhood Of The Arts, Char Steak & Lounge is located in the newly renovated Strathallan, A DoubleTree by Hilton. A blend of quintessential steakhouse with an opulent, hip ambiance celebrating local artists, Char has something for everyone.
With refined and approachable service, the menus offer breakfast, lunch, and dinner. Featuring our wood-fired grilled steaks to homemade pastas, fresh seafood, and masterfully in-house crafted desserts.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 1098 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.5
service
4.5
ambience
3.9
value
Noise · Moderate
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MC
MichaelC
1 review
Dined 3 days ago
Overall1food1service1ambience1

The night prior to, they experienced a kitchen fire, of which, they could not support our reservation the next day. Our input is that we could not in touch with them to confirm that our dinner reservation was cancelled. They called us at 1500 in the afternoon to communicate that this was true - dinner was cancelled. Therefore this survey is not really applicable.

ZM
ZakM
1 review
Dined 4 days ago
Overall5food5service5ambience5

Incredible food and incredible service! So delicious.

KC
KelvinC
1 review
Dined on October 1, 2021
Overall4food4service5ambience2

Seated by bar and music was too loud to have a good conversation. Wait staff was awesome and food was very good. Steak was slightly over cooked for medium and sea bass was great.

OT
OpenTable Diner
New York Area
1 review
Dined on September 25, 2021
Overall5food5service5ambience5

Always excellent and wonderful service. Nice to have an elegant and delicious meal! The non steak items are superb

OT
OpenTable Diner
New York Area
2 reviews
Dined on September 22, 2021
Overall5food5service5ambience5

The dinner and especially the service were exceptional. Celebrating this evening was made complete with the delicious, high quality meal!

p
paulab
New York Area
2 reviews
Dined on September 21, 2021
Overall5food5service5ambience5

It's certainly my favorite restaurant when staying in Rochester. The food is outstanding! Great service. Wonderful place to dine outside when the weather cooperates.

EC
EmilyC
1 review
Dined on September 19, 2021
Overall5food5service5ambience5

Great for breakfast/brunch! Food was amazing and our waitress was awesome!

OT
OpenTable Diner
New York Area
6 reviews
Dined on September 18, 2021
Overall3food3service3ambience5

Have to say we were disappointed this evening. No cocktail waitress for the patio. Didn’t have gluten free buns. Appetizers didn’t have a lot of flavor. We have been here before and had fabulous food but not tonight.

j
jerryb
1 review
Dined on September 17, 2021
Overall5food5service5ambience5

Best place in town. The service is outstanding as well as the food and choices.

SR
StacyR
1 review
Dined on September 15, 2021
Overall5food5service5ambience5

A great experience every time. Delicious food, great setting and wonderful staff.

GL
GardenLady
Washington DC
1 review
Dined on September 15, 2021
Overall5food5service5ambience5

Beautiful setting. Delicious food. Excellent server.

JS
JimS
1 review
Dined on September 11, 2021
Overall3food3service5ambience4

I’ve been going to strathallen since the 1980s. Have always had an incredible meals last night was the exception! It started out with a horrible table in the back,it was a frenzy being moved.our meals were lackluster at best !smaller than normal portions that weren’t even being prepared at the high standards which Char has always had!!!

LR
LuisR
1 review
Dined on September 10, 2021
Overall5food5service5ambience5

The food was amazing, the staff was very polite and the overall experience was wonderful. 5 stars all the way around.

k
kimmy
New York Area
29 reviews
Dined on September 10, 2021
Overall5food5service5ambience5

Pricey but delicious food. We sat outside near the beautiful fire feature.

K
Kimberly
1 review
Dined on September 10, 2021
Overall5food5service5ambience5

Always delicious steaks when we go. It’s expensive but worth it!

SW
SeanW
1 review
Dined on September 9, 2021
Overall5food5service5ambience5

Amazing experience. The service was excellent. The food was to die for.

AF
AlyssaF
Hawaii
1 review
Dined on September 8, 2021
Overall5food5service5ambience4

Friendly staff, yummy food. A bit pricey, but would definitely go again for a special occasion.

WS
WilliamS
New York Area
4 reviews
Dined on August 28, 2021
Overall5food5service5ambience5

Awesome food and service. Our waitress Gina was friendly, courteous and when out of her way to make our anniversary dinner special

CM
ChrisM
1 review
Dined on August 28, 2021
Overall5food5service5ambience4

What can we say, this was our first time here and it won’t be our last. Everyone was so friendly; but our waitress Allison was so knowledgeable, kind and funny. She helped make our experience one we won’t forget. The FOOD!!!! Perfect! We had the Pork chop and the Ribeye both without complaints; we shared the lobster Mac and Cheese and the cream spinach. All was great. Thank you for such an amazing night out.

LM
LindaM
New York Area
8 reviews
Dined on August 21, 2021
Overall5food5service5ambience4

We had a great time. Space was quite loud but food was outstanding

J
Janede
1 review
Dined on August 21, 2021
Overall2food2service3ambience2

Not worth what you pay. Absolutely no ambience. Server was very nice, but when one Bourbon was unavailable and another substituted, she failed to tell us the replacement was $42, which was double or more what the first was!!!! I felt that was dishonest to withhold that when she could have been upfront with it! Not a surprise you want to have when the bill comes.
It is noisy and more if a bar scene than a special occasion restaurant. Won’t be returning for sure!

OT
OpenTable Diner
New York Area
7 reviews
Dined on August 21, 2021
Overall5food5service5ambience5

Our server Gina was outstanding. My husband has food allergies and she went out of her way to make sure he had many options including taking a gluten free hamburger roll and having the chef toast it and provide an olive oil dipping sauce. We will definitely be back soon. I can’t say enough good things about the food and service. The chef and pastry chef outdid themselves.

BT
BrandonT
1 review
Dined on August 20, 2021
Overall5food5service5ambience5

Great customer service. Very helpful and courteous

NM
NinaM
New York Area
4 reviews
Dined on August 20, 2021
Overall4food4service5ambience5

I would probably work on the roasted mushrooms entree as a vegetarian offering. With the right seasoning, it could be a lit better. Filet was perfect!!

r
roscoe
New York Area
12 reviews
Dined on August 20, 2021
Overall5food5service5ambience5

I was surprised that the staff, including the hostess nearing her due date, were not wearing masks. High activity level at the bar. This could be a super spreader location.

MC
MaxwellC
1 review
Dined on August 18, 2021
Overall5food5service5ambience5

It was our first time at Char and it is the perfect date spot. Three hostess sat us immediately and was kind and efficient. Our server, Paul, knew the menu front to back and helped us pick the perfect wine based on our taste preference. The food was absolutely delectable and we did not want for anything the entire evening. Fantastic all around!

l
ladyjay1973
New York Area
2 reviews
Dined on August 17, 2021
Overall4food5service5ambience4

Excellent food and service - just a little bit loud with sitting near the bar area but other than that excellent

C
vipCathy
New York Area
43 reviews
Dined on August 14, 2021
Overall5food5service5ambience5

Food was great and our waitress Allison was fantastic.

EB
EllenB
San Francisco
2 reviews
Dined on August 14, 2021
Overall5food5service5ambience5

We love Char! The ambiance, the food, the patio and frankly the best people watching in town.

M
Mark
New York Area
1 review
Dined on August 14, 2021
Overall5food5service5ambience5

My husband and I were celebrating our 10 year anniversary and wanted to have a special dining experience to mark the occasion. We were not disappointed. The food was delicious and the service was outstanding. We will not wait for our next anniversary to go back.

m
mvvm
Los Angeles
14 reviews
Dined on August 10, 2021
Overall4food4service4ambience5

Always a good meal and always a great drink. Very busy and very loud, and why was everyone in black on a beautiful summer evening?

OT
OpenTable Diner
1 review
Dined on August 10, 2021
Overall2food5service1ambience3

Our Waiter (Scott) was disorganized, disinterested and aloof. The table directly behind us had the exact same experience. We called the manager over (I believe it was Cassie) and she listened but made zero attempt to rectify.

Disappointing.

F
vipFoodie
New York Area
7 reviews
Dined on August 8, 2021
Overall5food5service5ambience5

We were having a breakfast with our son before he headed off to Marine Corp Boot Camp and we received excellent service, as we always do. Our son loves this restaurant, we all do, and he requested it. We had a very large party and the food and experience was great, thank you again Char!!

CF
ChrisF
1 review
Dined on August 7, 2021
Overall5food4service5ambience5

Everyone loved their meal. I had the oyster mushrooms and found they were a little low on taste. Maybe the chimichurri did not suit my tastebuds. I used to be very wowed by the vegetarian dish at Char and was not so much this time.

The service was remarkable and the setting outside very lovely.

Thank you.

N
Netty
1 review
Dined on August 4, 2021
Overall5food5service5ambience5

It was my son's birthday so we decided to have a special dinner at char. Steaks were extraordinary. They were definitely the meal to have at char. The drinks delicious and the desserts were fun. This is not a restaurant to offer value but instead Ambience and delicious food

RN
RichN
1 review
Dined on August 4, 2021
Overall4food4service5ambience4

I took my wife here for our Anniversary. It was excellent. Our waiter, Russell, was fantastic and made the experience very nice. The steak was one of the best steaks I've ever had but the sauces for the steak weren't as special. Mojitoes are the best around! Every thing on the menu is a la carte and very expensive but even with the high price it was an excellent choice for a nice dinner.

F
vipFairportchowhound
New York Area
21 reviews
Dined on July 30, 2021
Overall4food4service5ambience5

Have had several visits to Char. Usually quality of food has been outstanding. This visit it food was ok, but not great. Service however was fantastic. Allison, and especially Brianna, were definitely on their A game. Friendly, energetic, helpful and accommodating. We will definitely return in hopes that the food quality raises to past experiences.

t
thelmaw
Chicago
4 reviews
Dined on July 28, 2021
Overall5food5service5ambience5

Melt in your mouth steak. Knowledgeable wait staff.

KC
KalynC
New York Area
1 review
Dined on July 24, 2021
Overall5food5service5ambience5

Great food, host & ambiance. I will highly recommend this spot

r
rachaelp
1 review
Dined on July 22, 2021
Overall5food5service5ambience5

Our server was amazing! I think her name was Emily but I am not sure. She made sure that I had everything I wanted for my birthday dinner.

FAQs

Char Steak & Lounge offers takeout which you can order by calling the restaurant at (585) 241-7100.

Char Steak & Lounge is rated 4.5 stars by 1098 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.