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Char Steak & Lounge
With refined and approachable service, the menus offer breakfast, lunch, and dinner. Featuring our wood-fired grilled steaks to homemade pastas, fresh seafood, and masterfully in-house crafted desserts.
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
Food was excellent, service was good. Wasn't too crwoded, had not been there in many years and we were not disappointed. Would recommend to friends.
Every time me and my husband have dinner at Char, the food and service is phenomenal. This time was no different. Our food and drinks came out in a timely fashion and everything tasted delicious. Will come here again and again for many special occasions!
Birthday dinner. Service was terrific. The food looked Beautiful and tasted Delicious!
Our waiter was not very attentive and seemed to have other things on his mind besides serving us. It took him over 20 minutes just to take our order and he never refilled our coffee as promised. Our water girl had to remind him to take our order; she was excellent, attentive, and very polite. The food was excellent as always and we would definitely go again and recommend to others, but with a different waiter preferably.
We had a table for 5, Emily our waitress was superb. The filet mignons were delicious as well as the charhattans and martini’s
Everyone enjoyed it.
Server was really good food was amazing. Appetizer was smallish but still really delicious definitely going back
Everything was great waitress, manager and great food.
Food and cocktails were amazing. Service was a little lackluster, but not terrible.
Took my wife out for much needed date night and it was fabulous
Great service, staff k ew exactly what they were talking about. Pasta special that rotates is always executed well and thought out. Chefs are very knowledgeable and ambience was great for our boys night
Outstanding dinner. Food was so delicious. We will be coming back!!
Outstanding food and service.
First I’ll say the food is expensive, so the expectation is that it is extra special to warrant the expense. Not so. $17 for an appetizer if 2 quarter sized scallops. Tasty, but... $44 for an 8oz Filet mignon, served with a bernaise sauce. Steak was good, sauce was cold. No sides with that, we ordered risotto, an additional $10, it was okay, & asparagus, also $10 was not cooked. That was the food.
The service was what you’d expect at a sports bar, not a fine dining establishment. Very loud, intrusive, certainly friendly (too familiar), like you’d expect from a neighborhood joint. We were celebrating an romantic evening & our waiter interrupted our personal conversations three times to say things like “SO, how is that___awesome, huh?” Or, “SO, still doing okay?”
Beautiful surroundings, mediocre expensive food, Friendly but not appropriate service. Not good for a romantic evening.
Both of us had a stomach ache that evening.
Thank you Mark and everyone else for your patience and help with the birthday dinner.
First I’ll start with staff, very well mannered and knowledgeable. The food was great. You get what you pay for. Was high priced but tasted oh so heavenly!!
Incredible service and food...Our waitress Emily was phenomenal.
A well designed, modern feel excellently complemented a traditional selection of steak choices. The menu also features unique, thoughtful choices for fish, chicken, and vegetarian options. Also a good wine selection. The sides are really good (I do wish they had a creamed spinach!). I enjoyed it and would return.
I would have given 5 stars but the dessert was deplorable. For the price and atmosphere of the restaurant we expected much much better.
We started outside, but when the rain started, staff bustled around us and whisked us indoors almost without our asking. Outstanding service continued, food was superiors, and there was absolutely no concern over physical distancing or dining indoors. Someone was going around wiping high touch areas with disinfectant continuously. All staff wore masks and stood back. Great experience.
Experience was good but not our best at Char. Staff wasn’t as attentive as usual (didn’t refill water, no bread)
Good experience. But with our reservation our table still took 45 mins to become available due to slow customers. But the hostess gave us two rounds of drinks to thank us for our patience; so that was a very nice treat.
Great place for a special actuation. Took a little bit of time to order but the staff was very friendly and helpful in picking the right dishes.
always good, great patio and great food - no complaints!
Dinner was fantastic and our server was incredible.
It was a nice space. The service and the food was good. There were, however, too many bees on the outside so we had to move inside. I really don’t know, however, what the restaurant could have done to alleviate this situation. This is a problem with eating outside in the summer time.
Expensive but great dining experience.
Eating outside during the pandemic might have one question the atmosphere and safety of a locale. Char was set up with sufficient distancing and all servers had their masks. The food was outstanding and the service was attentive and friendly. Being outside and not on top of others kept the noise to a minimum.
Not a "fancy" restaurant. They aren't wowing you with presentation. Expensive restaurant, yes. When the warm bread is the best part of the meal...
Steak was overdone service was just OK expected more for the price I paid
Exceptional as always Thank you for a wonderful dinner
I had the Wagyu strip steak which was the special for the evening and it was delicious!
Service was great.
I believe that Char is the best steakhouse in Rochester.
The service was very sketchy. Two servers. Like good cop bad cop. We had a very mixed review on the food. The dinner was excellent. The appetizers and deserts were terrible. $20+ dollars for 6 oysters that they pushed down into the ice bed too far so they were swimming in ice water when it melted before arriving. The least impressive thing was receiving plastic solo cups for my signature cocktails that we ordered. Did not expect a solo cup and a plastic straw for a $500 dinner. I could have got that type of item at a fast food place. Beautiful place. Not a complete dinner experience.
The atmosphere is always fun and the food always tastes great and the service is always friendly.
Dinner and service was very good. I was very surprised they where serving draft beer in plastic Solo cups. For the price paid for a draft beer, I assumed it would be in a glass pint like other high end dining restuarants in Rochester.
Such a wonderful dining experience..love the ambiance here!!!
Fantastic. Food service wonderful. Manager stopped to check on us. Great evening
Our meal was delicious and the outdoor ambiance is lovely. The service was excellent as well. Great evening!
Everything was fantastic. It was our 10th wedding anniversary and I had asked for a bottle of champagne to be ready at the table. It was there on ice with 2 glasses waiting. The service was phenomenal and the food was even better. Music was also good, my wife and I keep joking that they must have some how copied our Pandora playlist. Our waitress was so helpful and polite. Highly recommend.
We have never been disappointed when we come for dinner. The food is always amazing! Service is always excellent!
Excellent food. Bone-in filet was especially good. Uneven service. Hostess was undressed. Had to ask for the promised bread and wave down a server to order another drink. Experienced the all to common and inappropriate phrase "not a problem" when I thanked the servers for anything.
Char Steak & Lounge offers takeout which you can order by calling the restaurant at (585) 241-7100.
Char Steak & Lounge is rated 4.6 stars by 976 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.