It took 15 minutes just for out server to take our order. The coffee took 14, and the untimely manner we received our food in general was sub-par. Our server also lacked a significant amount of enthusiasm and friendliness. 👎🏻
Delicious food, knowledgeable staff, great service! Will definitely return soon!
Lighting was uncomfortably dim tonight, have always had a nice meal at Chaplin’s but tonight was below par in most ways.
Food was really good, but the service wasn’t great. Our waiter was very inattentive, and was hard to get a hold of when we needed them. It was also soooo hot in the restaurant, which was not ideal for eating ramen in the summer.
The food was terrible and my date was very dissatisfied.
This was my second visit to Chaplin. I really enjoyed my previous visit so I returned for a second time. We sat on the patio though it was hot. It was Restaurant Week so the wait staff seemed very busy. I’m guessing they might have been short staffed. Anyway, I enjoyed my entree but my friend, who is vegetarian, had a vegetable entree that was quite bland. When desserts were served, the ice cream was largely melted and I noticed that others were getting the same ice cream soup. The waiters were nice but clearly overwhelmed. I’m not sure if I’ll go back again.
Great drinks and the bartender was amazing! Will be back.
Food and drinks were great. Patrons right behind us - all friends of the bartender/ server - were obnoxiously loud. This was the 2nd time I've been to Chaplain's for a sit down dinner w reservations and was placed next to a rowdy group of +10 who were there to party, no dine.
Loved the personal attentive service and the overall casual vibe. Also got great explanations about unfamiliar dishes. Not really competent in Japanese food but everything was very good. Spicy and delicious Bloody Mary
Waiter was fantastic in helping my kids and me navigate a range of allergy and dietary issues
We had a disappointing experience here. I called ahead to note it was friends birthday and to ask if they could do a little something special. I was told they would bring out a dessert for her. We ordered appetizers that never came and when our dinner arrived the waitress didn’t even bother to ask if we had received them. When we were done with dinner the waitress just brought us our check, my friend never received the birthday dessert. Between that and the appetizers we did not have an enjoyable experience.
Air-conditioning is broken, very hot in the restaurant and no indicator when it will be fixed. Needs a structural solution given DC Weather. Will come back when it has cooled down.
We sat outside and had a great time with the fun drinks and delicious food!
Chaplin deserves a second trip. It was our first time there and we were not sure what was best to order or how many dishes were enough. The starters turned out to be very good, the entree okay but not great. The table next to us order the sampler platter and said they were happy with their choice. We'll certainly give it another try.
Second time here, and still love the place. Food was just as good as last time; we shared edamame and shumai, then had a bowl of ramen and a yakisoba. However, service was spotty. Our server was super-nice, but maybe not well trained. We found we had to track him down when we needed something (even if he was passing by), and one request seemed to be totally forgotten. But all-in-all, a good experience.
I took my brand new puppy to Chaplin's patio for a hopeful dog-friendly dining experience and had all expectations exceeded. I was nervous with this being my dog's first restaurant trip, and in my rush, forgot to pack her water bowl. When I arrived, the server proactively brought out a lil doggy bowl perfect for her petite size with lil paw marks on it for her. I looked around patio and saw doggy bowls of all sizes for other furry guests. The server didn't mind when she accidentally spilled the bowl and quickly brought her a refill of water. Their welcoming dog ambiance aside, the food is DELICIOUS. The service is prompt. The decor is hipster-chic. You will not be disappointed.
Our server was outstanding. He alerted us to happy hour ending, was attentive and gave us a complimentary dessert to help us celebrate our friend’s work promotion. Excellent service.
The venue is VERY loud inside and the ac wasn’t really working well.
Here for a quick bite and it was excellent. Savory pork dumplings injected with bourbon and a delicious chicken salad. Service attentive and pleasant. Very reasonable pricing.
Amazing as always
Consistently excellent, service, food, wine & cocktails.
Great ramen and cocktails. My only complaint was that the restaurant was very loud.
Food was delicious and the service at the bar was as great. Highly recommend the drunken dumplings
Our table was not ready when we arrived. They sat us originally at a 4-top, then moved us to a table that could actually sit the 6 of us. Being our second time at Chaplin’s, we were disappointed with the slow service. After an hour of waiting after our appetizers, we received our ramen. The food was exquisite and delicious as we remembered. For a restaurant as busy and popular as this one, they should be able to better manage the wait times and service. Overall, we were happy with the food, but disappointed with the service.
A Japanese ramen shop with a very UN Japanese decor.
Never a bad moment at Chaplin’s the team here sets the standard for what a dining experience should include. Too often restaurants lose the basics of customer service and I’m glad Chaplin’s did not. Their attention to their patrons is one of the best in town.
The food and drinks are always great -glad to have this place in my rotation of places to eat in DC.
Chaplin’s is never a disappointment! My good girlfriend and I went on a hot Saturday afternoon for cocktails and ramen. We decided to sit at the bar and our bartender Sam was awesome. She was welcoming, energetic, and professional. The food, of course, was delicious.
My fiancé and I love this restaurant, we always leave smiling and laughing from the string Daisy Duke frozen drinks. The soup, pork buns, Goya’s and pretty much everything on the menu is delicious
They have a great happy hour until 7pm that includes wines, drafts, and a few mixed cocktails. The gyoza is so good and so is the ramen! You won't be disappointed!
Food was good, service was better, but the noise level was high.
Ate here twice in 5 days during a visit to DC. Food and Service were awesome. Air Conditioning was not working great on a 90 plus degree, humid night or would have given 5 stars.
Chaplin sounded fantastic on paper -- but would it live up? Would it be too loud? Well . . . it WAS fantastic. And although loud, not TOO loud. Service was great -- our server was friendly, professional and best of all -- there when we needed her. The room is great -- fun and quirky. Drinks were fun -- we typically just order a traditional cocktail, but here we ordered off the drinks menu and were glad we did (the fact we hit happy hour prices was a delightful bonus). Finally, the food -- super good. We split shumai and gyoza, ribs, fried chicken and one bowl of ramen. It was way too much food, but we ate it all because it was delicious. So glad we came -- and already planning to return.
Need to fix the air conditioning. Way too hot. Also, we reserved a table for 7 and they gave us a six
Chaplin's was recommended to me by a friend and it was as great as I was told. We had their ramen, which was extremely delicious, and some of their cocktails. The cocktails were very fun. I had the Laughing Gas cocktail which has a gummy that would give a tingling sensation on your tongue, and my girlfriend got The Cure which is a fruity drink that comes with a fiery surprise. Would definitely return if I find myself in the area again. As for the ambiance, the inside is more of a bar environment while the outside is quieter and great for casual dates and people watching.
Nice ambiance, decent prices and great food. We tried a little of everything and they were gracious in splitting portions. A little warm inside.
Awesome service and great food. Been here a few times and love it each time!
Such a great place! Great drinks, ambiance and best ramen!!! Thanks for a great evening
This was our sons 21st birthday dinner per request and it was amazing!
Excellent food and ambiance. Always a good choice to invite friends and have a great meal.
The cocktails were good. We ordered 5 small plates between the two of us which was plenty. The food was tasty and well presented. It was very noisy so difficult to have a conversation. The dessert took a while to come but the waiter comped it for us which was nice.