Castello Ristorante - Fairmont Banff Springs

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4.7
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275 Reviews
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CAN$31 to CAN$50
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Italian
When in Banff it's mandatory to rediscover the taste for la dolce vita!

What can be more mouth-watering than enjoying the rich and diverse flavours of modern Italian cuisine? From tempting appetizers, hand-made pasta and the ultra-thin, ultra-delicious pizza's, Castello Ristorante will have you playing on your passions for rustic Italian food.

Come celebrate the simple pleasures of great food, wine and company with an authentic Italian meal at Castello Ristorante.

Looking for a more casual atmosphere? Join us in the Ramsay Lounge!

Dress Code:
Smart Casual (no hats, sports wear or torn jeans)
What 275 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.7
service
4.5
ambience
4.3
value
Noise · Quiet
100% of people would recommend it to a friend
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I
Montreal
7 reviews
Dined on May 19, 2019
Overall 5food 5service 5ambience 5

Our server was lovely. I didn't catch her name.... She is a long time local and has a short blond bob haircut. Nice work on the renos as well, place looks beautiful!

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OT
1 review
Dined on May 19, 2019
Overall 5food 5service 5ambience 5

Best lobster ravioli I have ever had and the gnudi was perfect.

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A
Calgary
10 reviews
Dined on May 19, 2019
Overall 3food 3service 3ambience 3

Not a particularly memorable dinner. Food was good, service was sparse and menu was limited. Still worth checking it out if staying at the Fairmont Banff Springs Hotel.

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OT
Seattle
1 review
Dined on May 18, 2019
Overall 5food 5service 5ambience 4

Best pizza I have had for a long while.

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OT
Calgary
10 reviews
Dined on December 31, 2018
Overall 5food 5service 5ambience 5

We were a group of 5 women having dinner before heading out to celebrate Nee Years Eve. The service was incredible and the food and wine were delicious. Highly recommended!

Castello Ristorante - Fairmont Banff Springs
Responded on January 5, 2019

Thank you for sharing such a lovely review. We were thrilled to hear that you and your friends enjoyed your New Year's Eve with us! What a perfect way to end 2018! We look forward to welcoming you back again. Warm regards, Jeffrey Carpenter Food and Beverage Manager

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OT
1 review
Dined on December 28, 2018
Overall 3food 2service 1ambience 4

Our waiter left a lot to be desired. He was not attentive, when he did come to the table he would walk away as soon as he got an answer. I was trying to pick a wine and wanted to ask his opinion but he said since I wasn’t ready he would come back. Our daughter’s drink came about 15 minutes after ours and was watered down from sitting at the bar. We were there for a birthday celebration but left disappointed. The food wasn’t awful but it wasn’t anything special at all. The tiramisu was wonderful! The setting is beautiful!

Castello Ristorante - Fairmont Banff Springs
Responded on January 5, 2019

Thank you for taking the time to share your feedback. I am very sorry to hear about the disappointing experience you had. This is clearly not what we wish any of our guests to encounter. I have shared your feedback with our service team to look at ways we can improve. I do hope you enjoyed the rest of your time in Banff. Warm regards, Jeffrey Carpenter Food and Beverage Manager

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S
Calgary
6 reviews
Dined on December 27, 2018
Overall 5food 5service 5ambience 5

Decided to try this restaurant during our stay at the Banff Springs Hotel and it did not disappoint. Our waiter was very courteous and attentive, and made numerous suggestions. We started with the calamari and it was simply delicious. We also ordered a wonderful bottle of red wine to accompany our meal (one of the less expensive options, and it didn’t disappoint). My main was the rigatoni with chiorzo sausage, while my girlfriend ordered the mushroom risotto. Both were amazing and we would definitely order again. While it is (expectedly) pricy due to its location, the meal was superb and the whole experience is one we won’t soon forget. I should also mention that the portion sizes are on the larger side, so that somewhat helps with the ‘sticker shock’. All in all, I’d highly recommend this venue.

Castello Ristorante - Fairmont Banff Springs
Responded on January 5, 2019

Thank you for taking the time to write such a wonderful review! Our team was thrilled to hear how much you enjoyed your visit. We look forward to welcoming you back again the next time you are in Banff. Warm regards, Jeffrey Carpenter Food and Beverage Manager

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OT
Monterrey
1 review
Dined on December 25, 2018
Overall 5food 5service 5ambience 5

Great as always. 2nd year in a row and it always good to visit castellos.

Castello Ristorante - Fairmont Banff Springs
Responded on January 5, 2019

It was wonderful to hear that you were able to join us once again. Our team always loves to welcome back familiar faces. Can't wait to welcome you back again. Warm regards, Jeffrey C. Food and Beverage Manager

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SM
Calgary
1 review
Dined on December 1, 2018
Overall 2food 2service 4ambience 3

Was an underwhelming visit. Service was good, good was average

Castello Ristorante - Fairmont Banff Springs
Responded on December 11, 2018

Hello, I am sorry to hear about your disappointing experience. Our team is always looking for ways to improve and appreciates hearing from our guests. Should you wish to discuss your experience further, feel free to reach out to us directly. Warm regards, Jeffrey Carpenter Food and Beverage Manager

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T
Saskatoon
25 reviews
Dined on December 1, 2018
Overall 4food 4service 4ambience 4

Be prepared: There's a $10 premium on everything because it's in the resort.

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RE
1 review
Dined on November 17, 2018
Overall 5food 5service 5ambience 5

Excellent staff who were very pleasant and accommodating. Food was excellent!

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Q
Calgary
4 reviews
Dined on November 12, 2018
Overall 5food 5service 5ambience 5

Staff absolutely outstanding!! As was service and food. I received a dish where the mushrooms had not been properly cleaned, resulting in a gritty dish of risotto. The effort that was made to correct it was exemplary and the meal and dessert was truly outstanding. I will look forward to going back!!

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OT
1 review
Dined on November 10, 2018
Overall 5food 5service 5ambience 5

Amazing! Amazing food amazing service

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CW
1 review
Dined on October 29, 2018
Overall 3food 2service 3ambience 4

Food quality was really sub par. It was not even Olive Garden quality. Had the worst margarita pizza of my life! How do you mess that up? I will tell you the secret.....loads of greasy cheddar. My husband's pasta was sticky and chicken was very dry. Prices were expensive when compared to food quality. I don't mind paying high prices for good food, but I was left feeling let down.

Castello Ristorante - Fairmont Banff Springs
Responded on November 3, 2018

Thank you for taking the time to share your feedback. I am sorry to hear about your disappointing experience. I have shared your comments with our culinary team as they are always looking for ways to improve and appreciate hearing directly from our guests. I do hope you enjoyed the rest of your time in Banff. Feel free to reach out to us directly should you wish to discuss your experience further. Warm regards, Jeffrey C. Food and Beverage Manager

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BB
1 review
Dined on October 15, 2018
Overall 5food 5service 5ambience 5

I sent my family there for a nice dinner they were very happy with everything. Beautiful atmosphere awesome food and staff go beyond what you would expect. Highly recommended.

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JT
1 review
Dined on October 2, 2018
Overall 5food 5service 5ambience 5

Great service and the food was awesome. We especially enjoyed the tartufo, which was recommend by our server. Thank you such a fantastic evening.

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CT
New York Area
27 reviews
Dined on September 16, 2018
Overall 2food 2service 2ambience 2

Convenient dining if staying at the Fairmont however the food was disappointing.

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OT
1 review
Dined on September 10, 2018
Overall 2food 2service 4ambience 2

From a chefs view service was great. Room is outdated. Food was weak my wife is Italian im a chef. $40 for ricotta gnocchi with two sausages yes it is the Fairmont Banff springs and a tourist destination but $40 for gnocchi good luck ..

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DB
Calgary
2 reviews
Dined on September 8, 2018
Overall 5food 5service 5ambience 5

A very memorable dinner.Service was outstanding as was the food.Would highly recommend it for a great place to dine. If you like red wine a sleeper is a Californie Zinfadel located on the last page of the wine list.. All our best Mary and Don..

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DK
Philadelphia
8 reviews
Dined on September 1, 2018
Overall 5food 5service 5ambience 5

Delightful dining spot if you enjoy Italian cuisine.
Excellent service. Server was very attentive.

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CH
San Francisco
7 reviews
Dined on August 31, 2018
Overall 3food 3service 4ambience 3

Enjoyed the mussels appetizer! Unique flavors and everyone liked it. I had the seafood linguini and it was a little light on seafood and very garlicky. Others had the chicken parm and the Halibut. Both said were good. Not the best Italian food I’ve had but was an enjoyable evening.

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SH
Calgary
1 review
Dined on August 25, 2018
Overall 4food 3service 4ambience 4

My dish was tasty but very pricey. The service was good. I would recommend this for special occasions.

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BL
1 review
Dined on August 23, 2018
Overall 2food 1service 4ambience 3

Not worth the price. Food was not good. Far from being fine food. Way over priced. Can go at a regular restaurant for same quality food. Calamari were terrible. Good service.

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KG
Wilmington
8 reviews
Dined on August 23, 2018
Overall 3food 3service 3ambience 4

Food was average. Menu not very exciting. Service was good. For the price I would eat Italian in Banff.

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OT
Baltimore
37 reviews
Dined on August 19, 2018
Overall 5food 5service 5ambience 4

The circular building housing the restaurant at the Banff Springs Hotel has huge windows bringing in the light and views of the walls of the historic hotel surrounding it. But the food and service is what you should come here for. We had a mushroom pizza, shared as an appetizer, that we thought the best thing we’d had in years. Both the crust and the filling were masterfully made and eye-openingly delicious, a surprise for someone who never eats the usually tasteless crust on any pizza.
Following this we ordered the Wild Boar Canelloni which was spectacular, and the mixed sea food special which more than lived up to expectations. Halfway through the meal we asked the staff to accommodate a friend who joined us unexpectedly, and this was done graciously and without fanfare. All in all, a wonderful dining experience we highly recommend.

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D
Calgary
10 reviews
Dined on August 12, 2018
Overall 5food 5service 5ambience 5

We were seated in The Ramsay Lounge but since it was our 40th anniversary they offered to move us. The lounge is much quieter and quaint so we stayed there. David gave us great service. The food was fantastic and we should not have ordered an appies as the portions were large. The wine by the glass is a bit limited and I felt the prices were about double that many places charge. A bottle of wine was triple the price in a store, usually double is the norm. They did however give us complimentary ice wine and chocolate at the end of the evening which was a very nice touch.
Overall it was a wonderful evening and we would recommended it to anyone and we would definitely return.

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OT
New York Area
1 review
Dined on August 9, 2018
Overall 5food 5service 5ambience 5

Seriously amazing food. We got the caprese, spaghetti meatballs, and chicken parm. The roasted garlic with the bread was great and they gave us the recipe when we told them how good it was. Highly recommend.

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GF
1 review
Dined on July 28, 2018
Overall 5food 5service 5ambience 5

We dined there for our 25th wedding anniversary and they did not disappoint. The kitchen made us a special appetizer and the chef delivered our meals personally. The food was very good which is saying something as my husband is a very picky eater. The service was exceptional. We felt very take care of but also left alone for privacy as well.

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m
Detroit
9 reviews
Dined on July 24, 2018
Overall 2food 3service 2ambience 4

The dinner started great but we found that was because there was hardly anyone in it. waiter was attentive to begin, but once busy forgot us. had to flag him down for a 20 minute wait between appetizers and main course to find out where main course was. the apps were excellent. however, my seafood linguine was OK at best. literally no broth so pasta dried out quickly. at a hotel like the Fairmont and prices like these for Italian, the table tops should have been scraped, they were not. they apparently have bus service, but we saw that person only once

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RY
Calgary
1 review
Dined on July 23, 2018
Overall 4food 4service 3ambience 3

My wife raved about the meal and we enjoyed good service

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p
Portland
101 reviews
Dined on July 22, 2018
Overall 5food 5service 5ambience 4

We were actually seated in the Ramsay Lounge, which turned out to be a good thing. Quiet with more of a view of the mountains than the main Castello room, itself, which overlooks Fairmont’s driveway. Wonderful service and a comprehensive selection of spirits, cocktails and wines. Our “Prosciutto-wrapped Halibut with salted pistachios, roasted potatoes, candied tomatoes, and lemon pesto aioli” was awesome (CAD $44). An off the menu Kelly Valley 2015 Pinot Noir from Naramata, British Columbia was a perfect match. While not inexpensive, the entire experience was good value.

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DG
1 review
Dined on July 11, 2018
Overall 5food 5service 5ambience 5

Food and service was fantastic! Very friendly wait staff, great food and drink option! We sat in the lounge and it was very comfy with great atmosphere!

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MC
Toronto
8 reviews
Dined on July 11, 2018
Overall 4food 5service 4ambience 2

Nicely made fresh food. It was a bit overpriced considering the restaurant is small and overlooks a courtyard.

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E
Birmingham
18 reviews
Dined on July 11, 2018
Overall 4food 4service 4ambience 4

Very pleasant evening with good food and great service. Staff very friendly and helpful

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JB
New York Area
11 reviews
Dined on July 7, 2018
Overall 4food 4service 4ambience 4

Good food at a good price. Value!

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t
Chicago
39 reviews
Dined on July 5, 2018
Overall 4food 4service 5ambience 4

Service was outstanding. Food above average. Nice wine list.
Would recommend

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OT
New York Area
53 reviews
Dined on July 4, 2018
Overall 3food 2service 3ambience 2

Decent place at the hotel. Calamari and risotto balls really good. Dinner options kind of plain. Nothing special and not a lot of flavor. Disappointed:(. Service good and cocktails and wine great

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FD
Tampa
23 reviews
Dined on June 25, 2018
Overall 5food 5service 5ambience 5

We were on a trip with Rocky Mountaineer and staying at the hotel. All five of us were very pleased with our dinners. Service was excellent.
Thank you

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B
Naples
4 reviews
Dined on June 22, 2018
Overall 5food 5service 5ambience 5

Service was excellent. We were seated promptly. We both had the meat lasagna. Very tasty. Served hot! I asked for more sauce. Our server was attentive, making sure we had water, enough drinks. Would definitely return when in the area.

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PD
New York Area
8 reviews
Dined on June 22, 2018
Overall 5food 5service 5ambience 5

I was with friends. The service was prompt . The food was great and the waitress was wonderful. The ambience was delightful. When my friends get quiet during dinner you the food is very good.

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