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Service was excellent. The food selection was good with enough range in prices to make the meal affordable. Chicken wings; hamburger and duck all very good. The person who refilled the water did not speak English, but she was still very attentive and tried hard. The restaurant is very classy; just what we wanted. The common areas of the hotel itself were not kept tidy. There were used glasses in the lobby, on the front porch and in the lower level near the coffee shop. Clearly a hotel management deficiency and not a restaurant problem.
The beef and buffalo entrees were tender, lean and flavorful. The arugula salad and panna cotta were very enjoyable. The restaurant has a friendly, attentive staff and has a nice selection of adult beverages.
Service was good and nice wi e list for single glass
We ate here after going on a daytime historical tour at the Stanley hotel. We thought the food was great, and our waiter was very good and attentive. Our only complaint is that we had to wait initially for the hostess to seat us.....she was not at her station when we first arrived. The menu items are very very pricey, but we did think that it tasted delicious. My husband got the salmon entree and I got the roasted chicken. We had the turtle cheesecake for dessert and it was outstanding. Our waiter was friendly and serviced our table very often. Overall, great experience!
Although we were disappointed with the meal, the restaurant is beautiful, located in the historic Stanley Hotel. The wait staff was pleasant and prompt.
Nice hotel, restaurant not worth the hype. Super expensive drinks and high priced entrees with tiny portions. Would not go again
The restaurant was noisy and a lot of children were allowed to run around. I know it was a holiday but a little much. We were seated at a table in the back by a sliding door to the outside. People kept going out and not closing the door. It was cold outside and my wife was uncomfortable. The food was very good but, I think, overpriced for what was received. Most likely would not come again as there are better places that are more reasonable. Was a novel to try once I guess. We are local and live in the Estes area.
BAD BAD MANAGEMENT. Had reservations for Mothers Day breakfast. There was no intent from the kitchen to serve patrons (they were busy cooking for later in the day). Wait staff explained that to prevent over an hour and half wait for food, the we should avoid breakfast on special holidays. Hmmmm... wonder why they allowed reservations. Now...it was clear from open table that they were offering Mother's Day brunch... what was never indicated was that brunch started at 11. And my 930am breakfast (with reservation) would have been 2nd choice since I needed to make a flight in Denver and impossible to find another restaurant at that point. BUT AFTER AN HOUR, WAS TOLD 2 ORDERS AHEAD OF ME AND NOT EVEN STARTED. THIS WAS A COMPLETE DISREGARD TO THE 4-5 Tables waiting over hour and half. ABSOLUTELY THE WORST MANAGEMENT. My rating of my weekend went to the very lowest level
We used to love Cascades and the StanleyHotel for its history and ambience, as well as food quality. Our last visit, however, was disappointing. We had breakfast reservations on Mothers Day, 2017. The restaurant was very understaffed, especially in the kitchen. We ordered eggs Benedict, and it took over an hour to arrive and was not very flavorable. Our waitress was very apologetic, and the manager did comp the meal, but it did not live up to our previous experiences. Apparently, one of the line cooks had just quit, and staff is very hard to find right now, so maybe it woiuld be better on a different day. We hope they get the problems resolved soon.
The service was very slow. My wife's meal was burnt. I had only water with the meal and my glass was empty for the last half of the meal. There was a party in the next room and I think our waiter and busboy were working that venue as well as tables in the restaurant which might have been the reason for the poor service. Not sure why the food was bad.
Average food with top price tag. May have just been what we had though. When restaurant is attached to whiskey bar it makes for a noisy place.
What a disappointment. Made a Saturday afternoon reservation here months in advance to take my mother while she was in town for the weekend. The service was terrible, mostly because there really wasn't any. Mom ordered a burger and I got their pork belly BLT, which included a fried egg. When the server brought it, 35 min after we placed the order (not an overly crowded dining room either) the egg was raw on top- the white was totally liquified and runny, and I immediately and politely asked for it to be returned and cooked. The server acted like I was insane when I made the request. When he returned it, the egg was still raw and simply flipped over on the sandwich. Both orders of fries we received we so stale and cold they had the taste and consistency of rubber. We are NOT picky eaters at all, and I can count on one hand the times in my life I've had the audacity to send food back, but this was unreal. Such a disappointment considering how amazing the ambiance of the hotel is. I'd not recommend anyone do anything but sit at the bar here and enjoy the impressive whiskey selection.
The food here was fantastic! Of course being in the one and only Stanley adds to it. The service here was amazing as well. Everyone has a great attitude! I have nothing negative to say about Cascades!
My boyfriend and I had gone to Cascades for a special occasion because it supposedly had a reputation as a high-end, gourmet food, special place to go out. Certainly the prices were set at that level! It was basically like any standard hotel restaurant fare. Nothing special at all.
When I made the reservation with OpenTable, I added a note that we did not want any alcohol and would need gluten free options. When I called to confirm the reservation live, I repeated those same requests. Clearly, I wasted my time. We were given a drink menu and when we asked for gluten free options, the waitress didn't have a clue. I'm not even sure she understood what gluten free meant because I had to explain to her that wheat is found in sauces and can also be present in spice blends and such. The one positive - we were served gluten free bread.
The menu was super basic. The only for sure gluten free item on the menu was a steak, mashed potatoes and green beans. Big deal. I can do those at home. The steak was huge and thick and nice, but not extraordinary. The mashed potatoes were cool and gloppy. The green beans were undercooked.
The best part of the creme brulee was the berries. It tasted like it was from a mix and the sugar shell topping was soggy - it had clearly been sitting for a while.
My boyfriend had the elk-bison-pork meatloaf wrapped in bacon. He said it was bland and except for the bacon, really had not flavor.
We were next to a railing that had a wood floor under it (most of the restaurant was carpeted). The floor under the railings was full of crumbs and food - my coat picked up the bits.
The service was poor - we had to ask a couple of times to have our glasses refilled with water.
For the price, for the marketing, we expected a special night out....the two of us had a great evening together, but it sure wasn't because of the location or the food!
Great place with good food and great views. The bar was great as well