Online reservations at Cascades - The Stanley Hotel can only be made directly on their website.
Service was excellent. The food selection was good with enough range in prices to make the meal affordable. Chicken wings; hamburger and duck all very good. The person who refilled the water did not speak English, but she was still very attentive and tried hard. The restaurant is very classy; just what we wanted. The common areas of the hotel itself were not kept tidy. There were used glasses in the lobby, on the front porch and in the lower level near the coffee shop. Clearly a hotel management deficiency and not a restaurant problem.
The beef and buffalo entrees were tender, lean and flavorful. The arugula salad and panna cotta were very enjoyable. The restaurant has a friendly, attentive staff and has a nice selection of adult beverages.
Service was good and nice wi e list for single glass
We ate here after going on a daytime historical tour at the Stanley hotel. We thought the food was great, and our waiter was very good and attentive. Our only complaint is that we had to wait initially for the hostess to seat us.....she was not at her station when we first arrived. The menu items are very very pricey, but we did think that it tasted delicious. My husband got the salmon entree and I got the roasted chicken. We had the turtle cheesecake for dessert and it was outstanding. Our waiter was friendly and serviced our table very often. Overall, great experience!
Although we were disappointed with the meal, the restaurant is beautiful, located in the historic Stanley Hotel. The wait staff was pleasant and prompt.
Nice hotel, restaurant not worth the hype. Super expensive drinks and high priced entrees with tiny portions. Would not go again
The restaurant was noisy and a lot of children were allowed to run around. I know it was a holiday but a little much. We were seated at a table in the back by a sliding door to the outside. People kept going out and not closing the door. It was cold outside and my wife was uncomfortable. The food was very good but, I think, overpriced for what was received. Most likely would not come again as there are better places that are more reasonable. Was a novel to try once I guess. We are local and live in the Estes area.
BAD BAD MANAGEMENT. Had reservations for Mothers Day breakfast. There was no intent from the kitchen to serve patrons (they were busy cooking for later in the day). Wait staff explained that to prevent over an hour and half wait for food, the we should avoid breakfast on special holidays. Hmmmm... wonder why they allowed reservations. Now...it was clear from open table that they were offering Mother's Day brunch... what was never indicated was that brunch started at 11. And my 930am breakfast (with reservation) would have been 2nd choice since I needed to make a flight in Denver and impossible to find another restaurant at that point. BUT AFTER AN HOUR, WAS TOLD 2 ORDERS AHEAD OF ME AND NOT EVEN STARTED. THIS WAS A COMPLETE DISREGARD TO THE 4-5 Tables waiting over hour and half. ABSOLUTELY THE WORST MANAGEMENT. My rating of my weekend went to the very lowest level
We used to love Cascades and the StanleyHotel for its history and ambience, as well as food quality. Our last visit, however, was disappointing. We had breakfast reservations on Mothers Day, 2017. The restaurant was very understaffed, especially in the kitchen. We ordered eggs Benedict, and it took over an hour to arrive and was not very flavorable. Our waitress was very apologetic, and the manager did comp the meal, but it did not live up to our previous experiences. Apparently, one of the line cooks had just quit, and staff is very hard to find right now, so maybe it woiuld be better on a different day. We hope they get the problems resolved soon.
The service was very slow. My wife's meal was burnt. I had only water with the meal and my glass was empty for the last half of the meal. There was a party in the next room and I think our waiter and busboy were working that venue as well as tables in the restaurant which might have been the reason for the poor service. Not sure why the food was bad.