We had a great Valentine's Day dinner there and were treated excellentmy by the maitre de and servers and the Valentine's Day menu was delicious!
I have no idea why this restaurant was not packed. It was spotless, the food was awesome, the manager came and introduced himself to us, asked if the music was too loud (soft jazz, and we said no, it was just fine). We ate dinner before an evening comedy show on Valentine's day and honestly this was the best meal we've had out in a very very long time. We will definitely be back!
Doors were locked when we arrived. It did not appear these folks were fully prepared to serve guests at the time of our reservation. The food was fine.
My family and I had Thanksgiving dinner at the buffet and the food was excellent the service was superb friendly and very attentive. We had a delightful meal and I would highly recommend this to anyone
Open table did not make it clear that this "restaurant" is inside the Sheraton. We made reservations for the breakfast buffet expecting something more than below standard fare that hotel guests receive for free. By the time we arrived The coffee was cold, the bins were almost empty and the food was stale. It was just bad. Very bad.
Good food, exceptional service.
There was no one else in the restaurant besides our group of 8...and it took forever.
Although this is in a Sheraton, the food was worth coming for, even though none of us were staying at the hotel. It must have been a slow night as our party of 8 were the only ones there. But our server Jordan was terrific. Shrimp and grits were very good as was the cream of spinach soup. Hamburgers got high marks as did the salad. Pork nachos, not so much and the bbq sandwich was cold
We loved our server and the diningroom is very pretty
I absolutely loved the food and service. I was able to get my free desert even though I did not have my coupon feom Open Table. The manager was wonderful. I ended up dining here both nights of my stay. The bar was great and the service qas excellent. I will definitely be back.
My wife and were there for an overnight stay. We decided to eat at the restaurant and made reservations. We arrived at 1830 hours and were quickly seated.
we ordered the fried mushroom appetizer,. My wife had a Margarita and we had the special, Seafood Pasta.
The service was prompt, all the food was delicious and filling. We finished with the Pillow for desert.
Thank you for a great dining experience. Were thoroughly nloyed it.
Kudos to Jamie. He is a charachter and a great asset in every wa y to your establishment. We enjoyed his attention and caring attitude.
We will see you again in October at our next scheduled meeting.
Lavick C. Williams, NCSTHL Delegate
Craven County, NC
Service was slow. The food was really good and the staff checked on us . Waiter was kind and knowledgeable
Service is good, but value is terrible. For an Easter Brunch, this is below my expectation for the money. I don't need to pay around $50 per person (including tips) to eat something less than what I could have found in a Golden Coral restaurant. Thumbs down on this one.
My wife and I decided to try somewhere new. The environment seemed nice but the employees seemed unprepared for opening. They were rolling silverware a few tables away when we arrived. We were the only two people there at 7:00pm. The music was extremely loud. Our appetizer was frozen, bland, and we even sent it back. I ordered an old fashioned and was told the bartender didn't know how to make it. The waiter seemed new, awkward, and improperly trained. My wife's shrimp n grits tasted bland. My porterhouse was ok except my sides were cold.
I would not recommend and won't be returning.
UVA men's hoops wiped out their beer and food BUT we got a good meal. Strawberry salad good. Fried chix breast with gravy was delicious. Collards were a bit salty, mac and cheese was yummy. Wait staff was super nice. Pot de creme dessert was excellent.
We went to this restaurant for Valentine's dinner (this was our third Valentine's dinner in a row at this restaurant).
They offered a special meal for $49 a person, with several attractive choices for appetizer, soup or salad, main entree, and desert. A complementary glass of champagne was included. There was also a red rose for each couple.
The food was excellent. We chose crab cakes (delicious), chickpea soup and salad (both very good), blackened ribeye, and banana pudding and a valentine-themed shortbread, all very enjoyable. All presentations were very nice.
The waiter was extremely courteous, helpful, and friendly.
On the negative side, there was, unexpectedly, live music. In principle this is fine, but this music was UNBELIEVABLY table-shaking LOUD, and made conversation totally impossible. We asked the waiter if we could be moved to a nearby separate room that we had seen on the way in. Luckily, the waiter did this, and we were very grateful. But even there, the noise level was barely tolerable. I hope the management reads this comment and makes an adjustment.
The restaurant agreed to prepare a Valentine's meal prior to the 14th for us. Unfortunately the chef was not notified. I decided to dine there nonetheless and the staff was very apologetic and went overboard to accommodate us. We had a private room, complimentary drinks and complimentary dessert! They were very accommodating despite the snafu. My wife and I wanted to celebrate much earlier than normal because she was slated to be out of town during Valentine's day. Carolina 1663 took care of everything! Great food!
I should have listened to the reviews, but I wanted to try the fried chicken, only to learn it's a single breast. I was the only one dining in this space in the Sheraton Hotel. The staff was busy cleaning the picture frames, the floors, etc at 6:30 on a Wednesday night, while I was dining. The pop music overhead was too loud. I ended up with the chicken wings, which were OK. The pork chop was dry, the mac and cheese uninspired, and the collard greens had been sitting for a long time, as the bacon was so soggy. Much better options in the area.
We went for Mother's Day brunch. It was quite a haul for us, but that's what we got for waiting until the last minute and making arrangements only a few days before the holiday. Our reservation was for 1:00, and I expected it to be packed. The place was empty. I think there was one other table, maybe two, when we arrived. Therefore, the ambience was diminished right from the get-go, since it looked abandoned and not very festive. This also caused the servers to have a more lackadaisical attitude, walking around talking to each other, sharing videos on their iPhone, and talking like no one was there. Our server was good and the cook was also very nice, coming over to comment about the strawberry cheesecake he had made. My sister and my mother especially liked the shrimp cocktail, which was one of the things that sold me about this place. So that was good. Otherwise, it was overpriced and underwhelming, and I won't be back.
The live saxophone was too loud...even after several people asked to have it toned down.
Food was good. Service was great.
Very expensive brunch for mothers day. Good spread of food choices but not worth the price you pay for it.
The service was horrendous. The food was average. If you want good food and good service, there are lots of much better places near.
Sh*tty food, didn't have most of items on menu for us and we came at 7 pm and no one was there. Very disappointed with everything
Great Easter brunch. Second year we have been here and we will be back. They do a great job with large parties. The food options on the buffet were hot and really good.
The Fried Chicken is great!!! Service was excellent. Order a few appetizers and share with the family - delish - I want to check it out for Brunch. Highly recommend this restaurant
Don't eat here. It is never busy, I.e they have no way to move inventory and keep things fresh other than room service. You will find out quickly if you order a salad. It's a shame because if they could just drum up business it might be ok. They usually don't have multiple selections from the wine list. Only in business because it's the hotels food outlet. It would never survive on its own.
The service at this restaurant trumps anything else. The food is good, its quiet and peaceful, and the atmosphere makes you feel welcome.
Our server tried hard but was new, poorly trained and not prepared to be serving by himself. In our party of four, some of our food was good (fried chicken) and some was nearly inedible (steak?!?) and two of our four orders were wrong.
Often wondered why there are always tables available here. Now we know. Did was okay but staffing was a mess. It seemed like only one person in the place was working, and she was running around all night. All service was slow, though offered with great kindness.
More like a beer and watch sports on tv kind of place .. Food was overpriced and so so .. Tv was super loud but at least waiter was very friendly .. If you are staying in hotel it is an ok place to grab a beer and a burger or something like that .. Don't recommend the expensive items on the menu
Although the food was good, it wasn't special. It was served buffet-style, and unfortunately many of the sides were not hot, much less warm. It was advertised as having either a shrimp cocktail or oysters as an appetizer, and there were not any oysters at all. There were shrimp offered on a large serving dish mixed with small pieces of ice mixed in with the various sides as you walked through the buffet.
Although I made reservations days ahead of Thanksgiving for my daughter, 18-month-old grandson (in a high chair) and myself, we had to wait for a table; then were seated at a large banquet that could easily seat 7 or 8 adults.
I spent $80 for a special holiday meal, and left feeling disappointed.