The food was good, with the exception of the white asparagus of inferior quality, improperly peeled, with hollandaise sauce both served cold from the icebox, inedible and highly priced!
This is the most expensive restaurant in New York, more care should be taken on the quality of what they serve, and the service.
The service was abysmal, very slow, we always had to ask for the wine to be served. Nearly impossible to get the attention of a waiter!
All the waiters gathered around the waiter-station with their backs to the clients and ignoring them.
It is a beautiful room, pity that the waiters seem no to care about service, it looks like they are boycotting the place!
Customer service was not what I expected for this very expensive restaurant. It was very slow, had to wait 20min seating at the table before someone got our drink order! Appertizer, frois grois and the escargot were really good. For the main course, salmon and the coq au vin were not that great. Crepe Suzette was fantastic, the highlight of the meal. Overall, I would not recommend The Carlyle, way too expensive for the value and the meal quality.
The food was exquisite, fillet mignon was the most delicious I've ever eaten and pana cota was a delicious dessert to finish the meal with.
Beautiful in decor and excellent in service, the food was the highlight of the meal!
Perfect from start to finish. A class act!
This was a wonderful experience, despite the bar tab. The ambiance, service, food, and overall situation were incomparable.
We had a Saturday lunch at The Carlyle Restaurant to celebrate our anniversary. It was a classic and memorable New York experience. The decor is elegant. The food is so tasty. The service is good and discreet.
We have dined at the Carlyle many times and are big fans. However, this special, mind blowingly expensive Valentine’s Day dinner was a disaster to put it kindly. We couldn’t get anyone’s attention between courses. The time between courses was interminable and the wait for the soufflé desert was close to an hour. Other guests, like, we, sat without drinks, food or service Unbelievable. The tab for two was $437! They have some work to do.
My boyfriend and I came here for an early valentines dinner. We were able to use a Travelzoo deal and it was such a wonderful value.
The service was top notch and the food was great!
As always, food, service, and ambience were excellent.
One of the best dinners I’ve ever had in New York. Perfect Upper East Side ambiance. Too bad they do not enforce their jackets for dinner rule.
Long time favorite Restaurant in New York. Excellent atmosphere of a by-gone era.
Service was perfect. The meal was amazing and it was a great place for a special occasion.
The worst service only exceeded by the quality or lack of quality of the prepared food
Told new chef was the problem
This is the Carlyle and was shameful to this hotels’s reputation
Loved every moment !
It was superb from beginning to end. The bet and burrata was amazing, so was the raspberry soufflés for dessert. We also had the prime rib and tuna- greT meal all around, and Charles ( Chuck) as the dining captain was outstanding. Also his co captain was so nice and accommodating. It is hard to find the old time elegance and formality like that in nyc or any city, and it def had refined elegance. We will add it to our dinner rotation, since we have been there for other meals in Bemelmans and the brunch, but now will come back often for dinner as well.
A little pretentious until the staff started to relax during the service, but i’m Not the one who should be working to make the staff comfortable!
The food was outstanding and the service was excellent. We were in a rush to see an 8:00 show and the restaurant made sure to have our meals prepared in a timely manor.
Both the food and service were great. The attention to detail was amazing.
Excelente comida y selección del menu
A New York classic, everything is exceptionally well done. Wonderful service, beautiful room
Excellence in preparation of food, portions, service, and atmosphere. It was a treat. Thank you to the serving staff!
A classic spoil yourself top shelf experience - gorgeous venue and ambience, wonderful food range and quality, and classy service. Not for everyday (unless you have lots of money) but a wonderful experience of occasion.
A totally elegant and beautiful restaurant in a lively and interesting atmosphere. The food was delicious, the service impeccable, and the ambiance perfect.
Great service, nice wine list...food quality was the consistency of banquet food at an average Marriott. So disappointing.
I'm a food editor by day and I've been to most of NYC's most iconic restaurants. That being said, I just don't understand the hype surrounding The Carlyle. Service was ridiculously slow (took nearly 15 minutes to get seated) and the food tasted bland and uninspired (if you're going to serve truffle mashed potatoes, please, for the love of God, put truffles in it). While the decor was beautiful and classic UES, it's not enough to justify a $400 bill. Very disappointing experience and your money can be better spent elsewhere.
The service was not rushed,the waiter came over a few times to make sure every thing was perfect. The scallops were outstanding, the dessert an apple flan, we had asked to have it split, when it came to the table a large portion of ice cream sat on top. Quite delicious.
Lunch was definitely expensive! The appetizers for two plus one desert ,two gasses of wine,two cups of coffee came to 150 dollars with tip. the elegant ambiance and excellent caring service made it worth while!
Once we got seated it was wonderful. Nobody seemed to know where we should go to be seated. Had no idea where the the host was. I had to physically walked through the restaurant and ask several people
Still the best. No other venue delivers the classic New York experience like the Carlyle. I have been coming for thirty years and the dining room is still one of my favorite locations anywhere in the world. Delicious, gracious and everyone always is impressed with the food and service.
Great service, beautiful atmosphere, perfectly prepared food in an exquisite setting
Charles was an amazing waiter. We will ask for him again when we come back
Captain Patrick and staff was great. However, could not solve the a/c issue. Do not sit in the rear room on the banquet to the right... cold air blows onto the banquet from underneath. They need to solve this.
Great date night
The space is charming, but the food is truly cruise-ship awful (salmon rillettes looked and smelled like cat food and had three potato chips stuck on top), the service is both snooty and unpolished (don't act like snobs with your french menu when you don't train your snooty staff to pronounce a single thing on the menu), and the prices are out of sight, even for the Upper East Side. You go for the old world atmosphere and décor. That's it! Eat before hand, order as lightly as they will allow you, have an overpriced drink, and enjoy the octogenarian crowd.
First rate dining experience suited for royalty. Charles' service was full on exceptional. My mother's 80th BD WAS celebrated as it should be. Thanks Caryle for another perfect experience.
The Carlyle restaurant remains a glorious reminder of the elegance of days gone by while offering much for the world of today. Prime rib was memorable. Ambiance can not be matched. Service is also unrivaled. A special place in a special town.
Old-world comfort and style, elegant, refined, perfect ambiance for conversation and unhurried enjoyment.
OMG. We had dinner there recently and both the food and the service were spot on. Not cheap but very good. Our waiter Michael was amazing! We had no complaints and will be returning the next time that we're in NYC. We highly recommend.
Always a pleasure to dine in one of our favorite restaurants. This is one of one New York City's outstanding restaurants and lives up to its reputation.
Definitely overpriced food but one will forgive them because of quality service and decor elegance.