Valentines Day was our first experience at Canyon Fireside Grille. Perhaps I should have done more investigating. It’s ok for lunch or a casual meal. Meeting people for drinks there would be fine also. Not somewhere I’d revisit for a special occasion. The food was okay. The staff was nice but the service was terrible. We waited so long for everything. We never received the lobster bisque which was supposed to be the first course. My husband never received the second beer he requested, the artichoke dip was tasty but didn’t nearly have enough pita chips. We requested more but didn’t receive them until we were almost finished with our entrees and the dip was then, cold and lumpy. My iced tea was never refilled since our waiter didn’t revisit us to see if we needed anything more. And finally, as he cleared out plates, our waiter said he’d be back with the check. He never asked if we wanted dessert. It was like he couldn’t wait for us to leave.
Once again, the employees were all nice. But mentally they didn’t seem present nor did they seem to have much experience or training. We won’t be returning.
Perhaps our experience was unusual. I’ll never know.
The food was expensive for what it was. The portions were small, the meat was chewy and not hot.
Found hair in food, were ignored by our waitress, had to go get the hostess to inform them. Then the manager didn't even take a minute to come out.
So disrespectful on so many levels.
Just walked out
One of the worse experiences at a restaurant ever. Took forever to have someone take our order. Salads came out after the entree! Pot pie was soggy and the filling couldn’t match the $.99 pot pies from the grocery store. Nobody came back to fill our water or to check how the food was. My wife had the short rib dinner. It was dry and tough. It took 40 minutes from the time we finished to get our check to leave. We had to wave our waiter down to even get it. I told her to take it right then so we didn’t have to wait. There were people waiting to get a table. You’d think they’d want to clear tables and turn around customers to bring in more money. We will never go back!😡
Sat us right away and served us quickly. Steak was cooked to order. Nice compliments for meal.
A neighborhood go-to for us when we want good food in a casual, relaxed atmosphere. Server, Tori, was so helpful, but not intrusive. We had meatloaf, & pasta. Both were very good, as expected. I really enjoyed the pasta. Full flavored! They even did a sauce substitution to meet my dietary needs. Very pleased.
Very pleased with our first visit. We will be back.
Had a reservation at 9:30. Showed up and they told us the kitchen had been closed for half an hour.
This restaurant needs a “kick in the kester”. It doesn’t have any life or vibrancy.
I made reservations here for Christmas Eve for me and my family. It is definitely a small-town neighborhood type restaurant where the local college kids work. Our server was a nice young man and very friendly but the service overall was incredibly slow. Perhaps they were simply short staffed that night. We ordered salads prior to receiving our entrees but the entrees were served before we ever received the salads and then they finally brought one of the 3 salads to the table. My parents ended up canceling their salad and my sister got hers 20 minutes AFTER the entrees were served. Overall, the ambiance was nice. Food was marginal. It’s definitely an okay place to go if you just don’t want to go far from home but don’t expect anything spectacular here.