I want to start that we did go during a busy time and we 95% of the time have a good experience here. However this evening, it wasn’t up to par. I will say that my boyfriend had no complaints about his meal; mine however was a different case. I ordered the prime rib medium rare, as I always do, but it was less than room temperature when I received it. Although the food came promptly, it took sometime before our waitress came around to ask if everything was okay. She did take the steak back to the kitchen and had it (what I assume) was put back on the grill. When it was brought back to me, there was no condolences around the error, it was laid in front of me and she walked away. She also never returned to ask if I was happy with the correction. we were not asked about drink refills until after our plates had been already cleared from our table, and lastly, no effort was put into recognition of the original error when the bill came. I’m not saying I wanted a discount, but a check in at anytime to see if ended up satisfied would have been greatly appreciated. I certainly will make sure not to sit in her section again.
Food was a bit pricey but really enjoyed it! Great quality for what you pay for.
The two person booths are uncomfortable and tiny, it was so small that the dust off the light kept falling into my wine glass, but I had no where else to put my glass because the table was so small. Small selection of California wine as well. Our steak and prime rib were good but almost 4 out of the 10 ounces if not more was fat and inedible on the prime rib. Sides are mediocre at best, the potatoes are bland and plain/undressed arugula came with the steak and potatoes? Our glasses did not get refilled throughout dinner, we were asked for a refill at the end of our meal, wine and water both empty. Appetizer was good (coconut shrimp) but there were only 4 pieces, I believe I counted 5 or 6 pieces of the same app as the table next to us, Also there is just not enough selection of good appetizers on the menu. I go to the Keg a lot and decided to switch it up a bit and try out Canyon again, for the same price range, the Keg has a better menu, better sides and the service better, I would try go to Canyon again but some thing needs to be changed there.
Thanks for this opportunity to provide feedback.
First thing we noticed was how the loud music was distracting from conversation. However, you may be going for a young crowd. A classier selection could add to the ambience. We thought the food value was a bit pricey and that the birthday occasion (since you asked for that info)) could have been acknowledged in some subtle way. The food quality and presentation itself did meet our expectations and the Moscow Mule was very good. Charging for coffee was another surprise.
We are not likely to return although the experience was not terrible.
Amazing service and food. staff is very friendly , our waitress made the evening perfect by bringing a lil surprise for my boyfriend's birthday. We went to this location for a business dinner first and then i booked it for my boyfriend's birthday dinner.
I am vegetarian and he is non-veg , we couldn't be happier with the food. just perfect!!
Good food, great place
We were a table of 7 and we’re seated next to another large table. It got quite noisy during the evening were you couldn’t hear the person across the table, and barely the person beside us. They need to somehow position larger groups away from one another.
My friends and I enjoyed the Canyon Creek but found the lunch menu to be limited. More variety would be great
outstanding service!! Cant' say enough good things about our server....
The food was very good - the prime rib was tender and just a very good overall. I actually enjoyed it better than The Keg. The jus is much better, the horseradish is hot but not too hot - just perfect.
Great new items on the winter menu! Very good service and we were extremely satisfied.
First time eating at this location. After a long wait to be seated, the rest of the time was good. The food was very good. I had filet, my mother had roast chicken. Will go back again.
We were helped by an awesome waiter, his name is Daniel ! He checked up on us and was willing to do whatever it takes to make our visit memorable.
Because we usually frequent Canyon Creek Scarborough, the food and the decor were as expected. What wasn't expected was the noise. Classifications such as lively and energetic understate what we experienced.
We were celebrating my wife's birthday and our 50th wedding anniversary. I'd made note of the occasion in the online reservation I'd made several days prior. No one at Canyon Creek seemed aware of our occasion until I mentioned it to our server.
Overall, I was disappointed with our Canyon Creek dining experience on our special day.
I have been to many other Canyon Creek locations before and had no problem. We just ordered sharing foods this time and they were served cold and not up to Canyon Creek standard that I am used to. The service was just okay and it was even that busy.
Unfortunately, I won't be returning to this location. Sorry!!
Server was good and helpful but front person is not customer service friendly.
Was not impressed with the quality of food serviced here at all. Had to return my steak back and got another just as bad. Over priced for nothing. It’s like they serve the same type of steak and just tell you it’s a filet.
No complaints - food was good, price a little higher than what I like to normally pay at a restaurant, but overall it was good. Service has always been stellar at this location.
Excellent service! Steak was outstanding and very tasty! Kids menu not really worth the price but nice to have options.
the waitress was very pleasant and quick responsed . the kitchen staff fixed my steak to my liking ( i ordered med but it should have been med well) and the food was delicious , i'd like to thank all the staff that gave me a good dinner and a pleasant environment. I really enjoy my time there.
Too expensive. They increaso the prices dramatically. Not sure to keep this place in my list
I wouldn't recommend this restaurant.
Keg is better.
Would like to see at least a sign marking the main entrance!!!!!!somewhere, facing the back of the bldg where the actual parking is located.
We had a hard time finding the main entrance- which is facing the busy-non-stop corner of the intersection!!
Winter time, snowy and not clean paths were not fun to walk with dressy shoes for our date- not knowing where the main entrance was located. First timers in that location!!Other than that, all was great. Pricey though. Worth it. Great coffee.
Brie, was a very positive and good server, and food was very good, for our business meeting gathering.
staff and menu choices were great. service is always excellent at Canyon Creek and staff are very welcoming. was disappointed in that the club sandwich has been removed from the menu.
Enjoyed it all. But lighting could have been a bit brighter, and we don't like it too bright!! I ordered a steak well done which is how I like it. Well, it was REALLY well done. With respect, The Keg knows how to produce a well done steak, still moist and succulent. This one was tasty in spice but a bit tough.
One of us ordered a medium steak salad and it arrived well done, had to be returned. We were all nearly finished by the time she got to her meal. Great veggies! And Creme Brule!
Great service too.
Still an enjoyable evening!
Good food, good service, good value. Will be coming back.
The napkin on our table was very dirty. Right after starters were served, a waitress brought main dishes. She took them back and later brought them back. Then I found my side order was wrong which they corrected quickly. At the end they charged desserts that were supposed to be a part of the course menu. I pointed out and they apologized and corrected it. Just so many errors in one night. Though they corrected the mistakes, apologized properly, and the food was ok, I don’t think I’m going back there again.
We had dinner on an anniversary. Service is okay but food is over priced for the quality. My family was very disappointed.
Excellent service, from accommodating our earlier than scheduled arrival to attentive waiting staff.
Food was ok and expensive considering the overall quality (disappointed in my Prime Rib but perhaps a poor choice). Appreciated the children’s menu.
Went to the bar first for a drink, very pleasant. Dining room was very quiet upon arrival then a large table was seated opposite us and our server was busy looking after them. The food was just OK, I had steak and Lobster, steak was ok but lobster was not! My husbands ribs were just ok.
Great ambiance; quite surroundings; diversified menu. Enjoyed the food and the cordial service.
Table first shown was right at the door. Asked to move and it took some doing but we were happy with the choice. Asked the server for a Reserva Roja and she checked with the bartender, brought a Malbec that he said was a Reserva, it wasn't, so we just accepted it.
Had to wait 20 minutes before the server came back to order. Waited 30 minutes for dinner. Dinner was good. Overall just OK
Darkly lit, stylish restaurant with upscale feel. Food is good, although not the most amazing place in town still worth coming here every once in while. The ambiance is excellent.
Mediocre service. Food quality has declined considerably at this location. Tried the canyon creek dip which was awful. Steak ordered was dry and over cooked. Have enjoyed many good meals at this restaurant in the past but does not seem to be the case anymore. Very unlikely that I would go back again.
Unfortunately my steak was cooked incorrectly and had to be sent back to be redone.
Other than that it was a good dinner. Service was excellent.
Excellent service!! I think our waitress was Caroline but she was fabulous and so accommodating and anticipated our every need.
The food was delicious and the atmosphere very cozy and pleasant. Very impressed and will be back!!
Always a great place
staff are the greatest asset at Canyon Creek. excellent reception, wait staff. food prepared in a timely manner with good follow up by the wait staff. highly recommend this place. never lets me down and business clients always impressed.
Very good experience overall- service was friendly and prompt- food was delicious 👍🏻