Cantina Beach Restaurant - The Ritz-Carlton Key Biscayne

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1. J

   Jsoeagarcia

   Miami

   2 reviews

   vip
   1.0

   2 reviews

   Dined on December 9, 2022

   overall1food1service3ambience3

   Very expensive for the quality of food. Bland dishes & undercooked rice. Expensive valet parking even with validation. Not going back.

   Report
2. SN

   SteveN

   New York Area

   22 reviews

   vip
   5.0

   22 reviews

   Dined on December 2, 2022

   overall5food5service5ambience5

   Paula waited our table and was super fantastic. The entire service team was on point the entire evening. The chef came out and checked on us and was very sincere. Food was excellent and well prepared. Great experience and we will happily return.

   Report
3. SM

   SuMc

   Tallahassee

   2 reviews

   vip
   5.0

   2 reviews

   Dined on November 20, 2022

   overall5food5service5ambience5

   We loved it

   Report
4. J

   Jake

   Toronto

   61 reviews

   vip
   5.0

   61 reviews

   Dined on November 18, 2022

   overall5food5service5ambience5

   We love the Cantina at the Ritz and always visit at least once when we are in Key Biscayne. The food is terrific and the service is wonderful. The setting by the ocean is incredible, even on a windy night.

   Report
5. OT

   OpenTable Diner

   Philadelphia

   1 review

   5.0

   1 review

   Dined on October 20, 2022

   overall5food5service5ambience5

   Excellent food and service

   Report
6. JL

   JeanofLivermore

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined on October 20, 2022

   overall5food5service5ambience5

   A real treat to eat at the restaurant. Great lighting and service.

   Report
7. JB

   JBmy

   Baltimore

   3 reviews

   3.0

   3 reviews

   Dined on September 4, 2022

   overall3food5service2ambience4

   Great food, but dishes were not cleared between courses, and we had to ask for our waitress to return. It took a long time.

   Report
8. VN

   VirginiaN

   Nashville

   26 reviews

   vip
   4.0

   26 reviews

   Dined on September 3, 2022

   overall4food4service3ambience4

   As a guest, it is super convenient and the food was good. Service was a bit slow.. but they were also crowded on a weekend.

   Report
9. LK

   LaureK

   Miami

   1 review

   1.0

   1 review

   Dined on August 18, 2022

   overall1food2service1ambience2

   Service was very poor. the restaurant was understaffed

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10. j

    jojo

    Naples

    5 reviews

    3.0

    5 reviews

    Dined on August 15, 2022

    overall3food4service2ambience4

    Food good. Service so so. Prices reasonable. Ambiance very good. I wouldn’t go again. That’s about It

    Report
11. SW

    SamanthaW

    Fort Lauderdale

    1 review

    5.0

    1 review

    Dined on August 10, 2022

    overall5food5service5ambience5

    Fabulous service- couldn’t do enough for us on our anniversary! Fabulous food

    Report
12. ES

    EvelynS

    Miami

    16 reviews

    vip
    3.0

    16 reviews

    Dined on August 6, 2022

    overall3food3service1ambience5

    Gorgeous setting but service is atrocious. Clear lack of training. We live nearby and we never ever see same waitstaff. They’re all untrained and unfamiliar w their menu. Food was overpriced and mediocre. Sad but I probably won’t be back despite amazing location

    Report
13. B

    Barbie305

    Las Vegas

    16 reviews

    5.0

    16 reviews

    Dined on July 30, 2022

    overall5food5service5ambience5

    We went with another couple for dinner. We had Nachos for appetizer, Three of us ordered Steak Fajitas and one ordered a Tuna Tostada. The food & service was awesome on that breezy summer afternoon. It overlooks the beach, which is a bonus!

    Report
14. OT

    OpenTable Diner

    Charleston

    5 reviews

    vip
    5.0

    5 reviews

    Dined on July 29, 2022

    overall5food5service5ambience5

    Sat outside. Beautiful view of ocean. Delicious cocktails. Food tasty. Service great. Very pricey like everything at this hotel so come prepared to spend $$.

    Report
15. OT

    OpenTable Diner

    Grand Rapids

    2 reviews

    5.0

    2 reviews

    Dined on July 27, 2022

    overall5food5service5ambience5

    Amazing location with great food!

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16. OT

    OpenTable Diner

    Nashville

    3 reviews

    vip
    2.0

    3 reviews

    Dined on July 26, 2022

    overall2food3service4ambience4

    Great location, decent food, dramatically over-priced. Party of 4, drinks (for 3) and dinner shouldn’t cost $350 for avg Mexican food. Waiter (who was very attentive) upsold us on premium tequila w/o mentioning price. Got the bill and the tequila upgrade alone was $75 itself (3 shots). Too mix in an already $18 Margarita?! Great for overpriced drink and view. Stay away for dinner.

    Report
17. OT

    OpenTable Diner

    New York Area

    1 review

    2.0

    1 review

    Dined on July 22, 2022

    overall2food3service2ambience4

    We were in no rush. But a quick meal of tacos and fajitas turned into a two hour affair. Considering how empty the restaurant was it made it even more surprising. Our server never checking in didn’t help. When the food did finally arrive one of the orders was incorrect. Too pricey for such a poor experience.

    Report
18. M

    Marti

    Los Angeles

    17 reviews

    vip
    5.0

    17 reviews

    Dined on July 10, 2022

    overall5food5service5ambience5

    Got to enjoy a late night dinner at Cantina. It’s perfectly situated right in front of the ocean with a great selection of options. I love the fish tacos and tuna tostada.

    Report
19. GG

    GisselleG

    1 review

    3.0

    1 review

    Dined on June 19, 2022

    overall3food1service4ambience4

    The location and view from the restaurant is lovely. The service is great, if at times a bit slow. But the food was terrible. We ordered the tuna tostada, and was brought tuna that was definitely not fresh, and completely coated in dressing, a clear attempt to disguise the putrid taste. The waitress was apologetic and embarrassed, and the rest of the evening enjoyable, so I figured I'd give the restaurant another chance the following evening. It was a mistake...both fish dishes we ordered were not fresh, and the other diner in our party received a different dish from what he ordered, with no explanation from our waitress. We weren't in the mood to make a fuss, so we don't know if the restaurant would have fixed the issue if we had told them...but bad fish two nights in a row means I won't be returning to this restaurant anytime soon.

    Report
20. LP

    LilyP

    Miami

    6 reviews

    vip
    3.0

    6 reviews

    Dined on June 18, 2022

    overall3food2service3ambience4

    Service wasn’t all That great and food was average Thought the drinks were going to be better and they were going to have more options The waiter didn’t know anything about tequila

    Report
21. MM

    MarthaM

    Miami

    22 reviews

    vip
    4.0

    22 reviews

    Dined on June 18, 2022

    overall4food4service4ambience5

    Ambiance is wonderful! Food and service were good. Guacamole and the crispy shrimp appetizer were amazing. The shrimp fajita was average and somewhat tasteless but generous portion. The expensive drinks and water were served in plastic for the prices so a bit disappointing. I assume because of its proximity to the pool and beach areas. We will return for the ambiance.

    Report
22. CH

    CrystalH

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service4ambience4

    Some of the best food I have ever had. It is a little overpriced but we went two days in a row so obviously that didn’t stop us.

    Report
23. n

    nicoleg

    1 review

    2.0

    1 review

    Dined on June 12, 2022

    overall2food3service1ambience4

    Where do I begin... This is DEFINITELY NOT up to Ritz Carlton Standards !!! We were a party of 8 . We sat down and were greeted by the server . Once we placed our order - the waitress was no where to be found . We have dined at this restaurant previously for my husbands birthday and had a wonderful experience - Thus the reason I choose to book once again for my mothers birthday . I realize this is the Ritz and do NOT object to what may seem like " expensive " dinner items . HOWEVER , if you plan to charge 20$ for Guacamole - Give me more than 10 bites . I wish I had taken a picture - the portion was SOOOO small ridiculous !!! . We literally had to grab whom ever was walking around in order to get things we needed . Seriously the server never returned once the food was placed on the table . We were never asked is everything ok ? Do you like your meal ? Can I get you anything else ? We sat in front of dirty dishes no joke for at least 20 - 30 min . before I asked for the table to be cleared and a piece of cake with a candle to be served and the bill to be provided . LITERALLY NO JOKE - the table was cleared , and we were given a brownie with vanilla ice cream ( excellent I might add - one thing I would recommend ) were placed on the table with no joke a liter -- I was expected to light the candle myself. We were staying on the club floor ( 4 rooms ) the staff there did an amazing job -- 3 pieces of cake singing with three staff members -very festive. My last comment is don't eat here in the summer !!! the mosquitos will eat you alive !!!

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24. E

    Elena

    1 review

    5.0

    1 review

    Dined on June 6, 2022

    overall5food5service5ambience5

    It was our first time at Cantina Beach, and we had such a great time there. Also, I got a dessert as a birthday present it was a nice gesture. We'll come back for sure! Thank you!

    Report
25. GD

    GailD

    New York Area

    32 reviews

    3.0

    32 reviews

    Dined on May 17, 2022

    overall3food3service2ambience2

    Very disappointing. The sangria was horrible but the fajitas were good. So service and the server kept forgetting requests that we made. We were looking forward to a delightful evening sitting outside with a picture of Sangria.

    Report
26. JM

    JohnM

    San Diego

    3 reviews

    vip
    5.0

    3 reviews

    Dined on May 14, 2022

    overall5food5service5ambience5

    Great food and great service

    Report
27. OT

    OpenTable Diner

    Miami

    14 reviews

    vip
    4.0

    14 reviews

    Dined on May 14, 2022

    overall4food3service4ambience4

    Excellent ceviche, drinks great, ambience awesome, fantastic location, and Paola’s service was exceptional.

    Report
28. CV

    CarlosV

    Miami

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food2service3ambience3

    Fish Tacos tasted like cat food. Very loud non stop Latin music ruins beach ambience

    Report
29. MV

    MannyV

    Exclusive

    4 reviews

    vip
    3.0

    4 reviews

    Dined on May 6, 2022

    overall3food2service4ambience5

    Great location. The view is soothing as it’s just the open ocean. Nice breeze coming in off of the water which made it very comfortable. The food was ok. Nothing crazy and the choices were very limited. Portions are also small which for the price I would expect a little bit more. The amount paid did not justify the view or food. Way too expensive for the quality. Margaritas were good. Had the spicy cucumber one. $18 wasn’t bad for it but I feel like for that price they could use better tequila. Wine list was ridiculously over priced. $600 for a bottle of wine that costs about $70 in a store is an insult. Even with todays prices. Would I go back? Absolutely not. Way better views at other restaurants and much better food for even half the price we paid yesterday. But if you’re staying at the Ritz and want a little quick bit I’m sure the price won’t be a factor. Just won’t get food that’s worth bragging about.

    Report
30. C

    Carla

    1 review

    1.0

    1 review

    Dined on April 23, 2022

    overall1food1service1ambience1

    We have always loved Cantina--and have visited the restaurant to celebrate and enjoy Mexican Food for years. Unfortunately, the food, service and beverages are not up to the past standard and definitely do not merit a location at a Ritz Carlton. The quality of the food was horrible, in spite of the high prices. "Steak Fajitas" were actually a bowl of Philly-cheesesteak type meat and a couple of tortillas. Very disappointing. The view remains spectacular, but we will not be back to cantina to eat.

    Report
31. ML

    MattL

    San Francisco

    13 reviews

    vip
    4.0

    13 reviews

    Dined on April 19, 2022

    overall4food5service3ambience4

    Food - I’d rate this higher than others. I had the branding and it was very good. My wife is vegan and they were very accommodating. She raved about the veggie fajitas. Guac was also very good and the drinks were well done. Service - struggled. They felt understaffed. Our waiter, Rams, did what he could to stay on top of our table, but everything came out slowly and our second round of drinks came at the end of the meal. He seemed very rushed from the start. Ambience - we sat outside, lots of families out there, which didn’t bother us. The view of the ocean was blocked by some foliage. So overall, it was just ok.

    Report
32. AS

    AbbyS

    1 review

    5.0

    1 review

    Dined on April 19, 2022

    overall5food5service5ambience5

    Great service from Boris and wonderful food and drinks.

    Report
33. S

    Schporst

    D - Ruhr region

    1 review

    3.0

    1 review

    Dined on April 9, 2022

    overall3food2service4ambience4

    We have been at the Restaurant already several times in the past. However, I have to say that the food used to be much better as it is now. Guacamole was not done on the table as it used to be in the past. Same is with food which was served cold. Drinks and Service are very good, same with Location and atmosphere. Maybe there was a change in the kitchen and the team is not back at 100%, I am sure you will get there again

    Report
34. AC

    ACatano

    1 review

    3.0

    1 review

    Dined on April 6, 2022

    overall3food4service4ambience3

    FYI, NO dress code enforced; dinner in swimwear and beach sandals allowed. Valet parking was unnecessarily arrogant, while the service at the bar and at the Mexican Cantina was friendly while very professional .

    Report
35. HA

    HassanA

    Chicago

    1 review

    vip
    2.0

    1 review

    Dined on March 28, 2022

    overall2food2service2ambience4

    As a guest of the hotel we were underwhelmed. We sat down and immediately ordered drinks - which eventually showed up as we were finishing dinner. It took 20 minutes to get a basket of chips. Didn’t look understaffed. Didn’t receive an apology. Meat for meals was mediocre.

    Report
36. ES

    ErikaS

    Phoenix

    4 reviews

    vip
    1.0

    4 reviews

    Dined on March 19, 2022

    overall1food1service2ambience3

    Very disappointed. The food was just bad, how do you screw up guacamole? The service was very nice, but they overwhelmed and everything was disorganized, missing or delayed. I would never go back.

    Report
37. OT

    OpenTable Diner

    Baltimore

    4 reviews

    5.0

    4 reviews

    Dined on March 11, 2022

    overall5food5service5ambience5

    Consistently very good… Quality food & great Tequila menu! Always a must when in Key Biscayne for a long weekend.

    Report
38. m

    mikee

    Richmond

    3 reviews

    vip
    1.0

    3 reviews

    Dined on March 10, 2022

    overall1food2service1ambience3

    The waitress was clueless, and messed the order up twice.

    Report
39. LR

    LisaR

    Detroit

    1 review

    5.0

    1 review

    Dined on March 7, 2022

    overall5food5service5ambience5

    Food was great! Excellent service Generous portions and very good quality

    Report
40. RS

    RonaldS

    Detroit

    10 reviews

    vip
    1.0

    10 reviews

    Dined on March 7, 2022

    overall1food1service1ambience1

    This place is nasty! Located at the Ritz-Carlton, it’s a huge disappointment! Service was horrible and food was blah. Don’t ever eat here if you come to this hotel.

    Report