I guess we expected more from this fine dinning restaurant. No bread or Amuse-bouche as promised until after entrees were served. Hard cold potato. Ambiance was not great.
Our waiter, Derrick, was excellent. He explained things thoroughly and was willing to accommodate our meal in anyway he could. We were celebrating our wedding anniversary so he took our picture for us at our table and in the lobby after dinner. The service was simply outstanding. However, I was not overly pleased with my meal. I ordered prime rib medium rare and it was cooked closer to well done. There was a little pink in it. To help us celebrate further, our dessert was given to us on the house and even had the words Happy Anniversary written on the plate in chocolate. Overall it was a memorable evening. I would definitely recommend the Cannery to my friends.
Wonderful meal. Amazing service.
We were greeted courteously and shown to our table promptly despite arriving early for our reservation. Our server was very welcoming and helpful, describing the expected flavour of our entree. The meal met our expectations. Thank you and we hope to return in the near future.
Outstanding meal, lamb shank tender and served with perfect side of yummy mashed potato and steamed to perfection green beans with asparagus. Date ordered tender beef stroganoff enhanced with gnocchi. Presentation perfect! Highly recommend service attentive, table ready on arrival.
Excellent server in Derrick! Wonderful food and warm environment for a perfect dining experience!
We found the service unfriendly and unaccomodating. For a restaurant that is supposed to be higher end, we were very disappointed
Really comfortable setting, great friendly service, good location near to old town Niagara-on-The-Lake. Food was really good and, while a little pricey, the Cannery made up for it with comfort and ambience.
We had subpar service. All other tables were given better service than us. Our dessert was forgotten and when the waiter remembered after 20min it was missing ingredients and he had to take it back. I emailed them and have heard nothing back. Food was amazing but I was expecting superb service for what I was paying as well for my husbands birthday.
As with most Niagara-on-the-Lake venues our dinner was unreasonably priced for what we received. Both of our dinners were salty, stroganoff was not tender, lobster chowder thin and shy of lobster , a rather small portion for $18.
I went to the cannery for my special 65th birthday lunch prior to a show. We waited for an hour and a quarter for our food. Our order was completely botched and what we did get was eaten in such a hurry that we didnt enjoy it at all. We were rushed and late for the show. It was very stressful and pretty much ruined my day. I have no idea why the restaurant wanted to know if we were celebrating an occasion? We tried to be amiable and flexible with the waitress - it wasn’t her fault. I certainly was disappointed!!!
We went on my wife’s birthday and really enjoyed our experience. While the prices may seem steep, they were worth the price. Everything was top-notch and the portions generous. I couldn’t finish my Scallops Risotto and my wife could finish her very ample, and perfectly cooked prime rib due to the portions. We had the duck confit bruschetta, lobster chowder and crab cake triple appetizer, which was great. Our server was terrific and attentive. Great historic ambiance and would be back for a special occasion..
Dinner was excellent. Service outstanding. David did a great job meeting all expectations. It was a birthday, very nice birthday plate made
the waiter knew her stuff. she was short and simple and we were able to get out within 60 min. she made very god recommendation. definitely will be going back just for her!
Food was outstanding. The restaurant was a bit noisy as they had a wedding going on nearby and there was noise from that event. Service was fine but no exceptional. Would go back,
This is a bit bigger restaurant for group gathering, service is very good, unfortunately the food quality is not impressive as the value
We were very pleased. Our dinners were both delicious. I got the stuffed chicken. I would highly recommend it. My husband ordered the braised short rib. Both are excellent choices.
Great service. Delicious food. Nice ambiance. I recommend it.
We decided to have a nice dinner on our last night of vacation! It didn’t disappoint. We were greeted by a friendly hostess. Our waitress, Sharon, could not have been more helpful! We all loved our meals! Loved that this was a historic building made into an inn and restaurant, in a quaint beautiful little town. The Cannery was wonderful!
We got to Cannery Restaurant 10 minutes before they opened for lunch. They seated us within minutes. The food was delicious and the service was impeccable. We will definitely return again!!
We went there for our anniversary. It was wonderful. The food and service was outstanding.
What an amazing meal! Lisa our server was a professional yet very friendly person! The stuffed chicken was beyond delicious and my husband’s salmon was done to perfection!
We will gladly return for a more romantic dinner.
FOOD IS ALWAYS VERY GOOD ALTHOUGH RATHER EXPENSIVE WE HAVE DINED THERE FOR SEVERAL YEARS AND ALWAYS REQUEST LISA AS OUR SERVER - SHE IS THE BEST AND PROBABLY IS THE MAIN REASON WE GO THERE.
Girlfriends get-together on a Monday evening. We (3 of us) had the date night package 3 course meal. Service was acceptable but on the slow side. High season in the wine region hasn’t started yet but there were no lack of diners on a Monday night and the restaurant was clearly understaffed. Long wait between appetizer and main course and again more wait for the dessert which was just a set choice for the 3 of us. Waitress didn’t come around much or even noticed how long it took for our main course to arrive. 2 of us ordered the signature prime rib and both of our baked potatoes were not hot, just luke warm. It’s not even hot enough to melt the butter, sour cream we put in and were crunchy inside, not soft and mellow. Wendy’s baked potato tastes much better. The prime rib was actually pretty good but not extraordinary. It was listed on the menu as “A Cannery tradition since 1970s”. With 40 years of prime rib experience, I was expecting at least a solid 10/10 tasting prime rib, but mine was perhaps a 7 or 8 out of 10. My friend wasn’t impressed either as her piece was significantly smaller than mine but she ordered it “Well-done” so we thought may be it was just dry... The side Yorkshire pudding was another disappointment, NOT HOT, not even luke warm and didn’t taste buttery like it should be, made me wonder if it was baked in butter or they just use vegetable oil... The waitress did check on us about food but she spoke standing 3 feet away on her way to tend to another table and when we said “it’s OK but potatoes are cold” she didn’t come forward to check, just said “Oh... you want another one?” We did not take up her offer. We just left both our potatoes untouched on our plates for the rest of the night. Dessert was good but again it took forever ...
All in all, it’s very pretty and classy restaurant. But it’s definitely not a 4.5 stars dining experience like it shows on some online rating.
Enjoyed a lovely evening at the Cannery. Our prime rib dinner was delicious, and the portion size was very generous. We did not leave hungry. The presentation of our desserts were only exceeded by the taste. The service as always was excellent. We visit the restaurant every year when we stay at the Pillar and Post.
We had a wonderful time at the Cannery. It was a beautiful restaurant and the food was incredible. Definitely recommend.
Food was good except for the Lobster chowder which we did not eat and were still charged for $19. Nothing was outstanding except for the ambience which is why we choose this restaurant initially. This is a restaurant which is part of a hotel. One of us had the scallops which were ok but not anything special. The prime rib was delicious.
Food was great, but service could be a lot better especially after spending $300 for my wife and I
A nice place. Went with a girl friend. Would be a great date place too. Families too. We enjoyed it very much
Excellent service and meal, wine pairings perfect
I have dined with you several times and have always enjoyed a superb meal and exceptional service. The Cannery was one of my late husband's favorite restaurants and I always think of him when I have a chance to enjoy a meal there.
Thank you for another truly memorable dining experience.
Lisa was absolutely amazing, made our experience the best! The food was excellent but I can't speak enough about the service. We will definitely return next time we're in Niagara on the lake! Thanks Lisa for your kindness and shared laughter, you made our night, oh and the beef short rib... ridiculous
We were on our honeymoon and were very pleased to have been served complementary champagne upon being seated. Our waiter was attentive and knowledgeable.
Part of an enjoyable dinner is having an intelligent conversation with your server; which we did. The problem was a server for the adjoining tables: his loud voice, detailing subjects such as how he obtained a mortgage, carried well across the room.
The server should have been more helpful. Seemed like she wasn’t happy about us wanting to make a drink non Alcoholic.
Everyone’s meal was delivered at the same time (4 people). Quality was excellent. - no disappointments for anyone. We were not rushed. Have eaten here on several occasions previously and never been disappointed. That is why we keep coming back.
Salad was pathetic. Food was overpriced for what you tasted. Experienced lots of restaurants that were pricey but the food was worth it... this was not one of them.
We absolutely love coming here on a sunday morning before spending the day in the Niagara area. The reataurant is lovely, there's lots of room, the food is excellent and the service is outstanding. Breakfast and buffet are used in the same sentence.