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About Canal Street Grill

Permanently Closed - Please note we currently are unable to accept reservations online.

Introducing the all-new Canal Street Grill; a sophisticated yet comfortable atmosphere where you’ll find vibrant tastes to satisfy every palette.

614 Canal Street
New Orleans, LA 70130
View Larger Map

Dining Style:
Casual Elegant

Cuisines:
American, Seafood, Steak

Hours of Operation:
Breakfast: 6:30am-11:00am Monday through Friday
Breakfast: 6:30am-12:00pm Saturday and Sunday
Lunch: 11:00am-2:00pm
Dinner:5:30pm-10:00pm

Cross Street:
Camp Street

Dress Code:
Business Casual

Price Range:
$50 and over

Payment Options
AMEX, Diners Club, Discover, MasterCard, Visa

Phone Number:
(504) 586-7211

Website:
http://www.canalstreetgrillneworleans.com/

Parking Details:
Complimentary Valet at our Common Street entrance.

Public Transit:
Streetcar @ St. Charles & Common Street

Executive Chef:
Rene Bajeux

Private Party Facilities:
Overlooking historic Canal Street, the Private Dining Room at Canal Street Grille is the perfect location for your next group dinner, company party, wedding rehearsal dinner or presentation. Available for breakfast, lunch and dinner, our private dining room will ensure that your next function will be undefeated. Our Private Dining Room seats 50 (slightly less if your conducting a lecture/presentation) and we offer a variety of pre-fixe menus. Call us today to start planning your next event.

Private Party Contact:
D' Idra Lundy: (504) 679-6725

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Happy Hour, Private Room, Takeout, Wheelchair Access, Wine

Canal Street Grill - Permanently Closed Ratings and Reviews

5
4
3
2
1

3.8

Overall Rating

based on all time ratingsThis restaurant has not received enough recent ratings to display a current ratings snapshot
food

4.0

service

3.9

ambience

3.8

value

2.3

Noise

Moderate

55% would recommend it to a friend

Special Occasion (153)
Romantic (85)
Good for Groups (68)
See All
Notable Wine List (61)
Fit for Foodies (49)
Scenic View (34)
Great for Lunch (25)
Neighborhood Gem (16)
Great for Brunch (15)
Late-night Find (13)
Hot Spot (11)
Vibrant Bar Scene (10)
Kid-friendly (9)
Great for Outdoor Dining (2)
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141 reviews
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 (Minneapolis)·Dined on December 31, 2015

Use your GPS because there is no exterior signage for this place. We had to guess that we were entering the correct place based on the GPS. The food was fair at best. Pieces of shell in the crab cake. A waiter who never asked us how the good was. My fault for waiting to the last minute on reservations.

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food1
ambience2
service2

 
 (New Orleans)·Dined on December 31, 2015

Loved the atmosphere. Was very disappointed in how slow it was (2.5 hrs) and not only did they NOT have complimentary valet, but the parking garage was full. We had to park at a pay lot and walk 2 blocks.

Was this review useful to you?Yes·No·
food5
ambience5
service3

 
 (New Orleans)·Dined on December 31, 2015

The service was OK. There were not very many dining we we arrive at 6:30. Did not enjoy the food at all. Would not recommend.

Was this review useful to you?Yes·No·
food2
ambience3
service3
value1

 
 (New Orleans)·Dined on December 30, 2015

This restaurant just did not have amazing food. The jalapeño corn muffins are served cold. The Mahi Mahi was flavorless. The green beans were fine and potatoes were delicious. However, the potatoes were merely sprinkled on the plate as more of a decoration than a side. The fish was a generous portion but lacked any seasoning, for New Orleans that just does not work. On an evening where every restaurant in the city was packed, we were the only patrons at this establishment. New Oleans is a city where delicious food is on every corner ....except this one.

If you are not a big spice person who is looking for good service with few crowds and a nice atmosphere , this might be a good option for you.

Was this review useful to you?Yes·No·
food2
ambience4
service4
value3

 
 (New York Area)·Dined on December 25, 2015

My family and I had dinner at the Canal Street Grill for Christmas. We choose that restaurant based off the menu we saw online. The biggest disappointment I had was that we were unaware that there would be a pri fixe menu that night. While I absolutely understand the necessity of a pre-set menu on a Holiday night it would have been nice to know before hand. Once we arrived we found out that the menu we were so excited to order off of was not available. I also found that $65 was extremely expensive for what we received. The food was good, not great, and not worth a total bill of $250. I would like to go back to Canal Street Grill to try their regular menu, but I was not at all impressed with how they handled a special dinner, such as Christmas.

Tags: Special Occasion
Was this review useful to you?Yes·No·
food3
ambience3
service3
value2

 
 (New Orleans)·Dined on December 25, 2015

we should have been told that they were under major renovation. Food was not appetizing to either the eye or palate. Every aspect was disappointing that we even canceled our evening reservation

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food2
ambience1
service3

vip
 (Milwaukee)·Dined on December 18, 2015

Walked to the restaurant and couldn't get in the main door due to construction. Called to ask how to get in and was told to go down to Magazine St (three blocks away). Found our own way in only to find inside construction and NO staff around. Waited five minutes (there was a few patrons having coffee) then we left.

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food1
ambience1
service1
value1

 
 (New Orleans)·Dined on December 15, 2015

Typical Marriott food service superb as always.

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food4
ambience4
service5

vip
 (Los Angeles)·Dined on November 9, 2015

Very disappointed. I didn't do enough research before booking this restaurant for dinner. I based it on the 5-Star rating on Open Table, which it certainly is not worthy of. I was actually embarrassed and apologetic to my guests.

It's in the JW Marriott, which is under construction. The one positive-- we could hear each other speak. We were the only table that sat in the "dining room". The only real noise we heard was the very loud construction happening right on the other side of the wall.

The food was adequate, not great. The service was poor. Amateur at best. I believe our server had very little experience and his lack of a personality didn't begin to make up for it.

If you just want a quick bite to eat in a quiet environment you might be satisfied with The Canal Street Grill. Otherwise, save your money.

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food3
ambience3
service1

 
 (Minneapolis)·Dined on October 5, 2015

New Orleans can be a very noisy wild place. Nice to find a restaurant that was an oasis from all the noise and wildness.

Tags: Good for Groups
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food5
ambience5
service5

vip
 (Atlanta)·Dined on April 27, 2015

Inside the JW Marriott. No ambiance. Limited menu. Food was marginal. Served warm to cold. Mediocre service.

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food2
ambience2
service2

vip
 (Richmond)·Dined on April 24, 2015

Open early for brunch so you can get on with your day. Wait staff was very attentive. Coffee so good we got to go cups.

Tags: Good for Groups, Great for Brunch
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food4
ambience3
service5

 
 (New Orleans)·Dined on November 27, 2014

Disappointed with service and price of glass of wine very high . Service started off very good and then mid-way thru dinner waitress disappeared yet restaurant was not busy. I had to "hail" her down to pay. The bread dishes were not cleared when the dessert was brought. When you spend $60 per person for a meal, you expect food and service that are a cut above. It was Thanksgiving evening, but restaurant only 1/4 full of guests. Most staff not interested in patrons. Food tasted very good. Perhaps on a non-holiday, service would be better. Pecan pie I almost had to use a knife to cut thru it, worse than grocery store pie. Overall disappointed. We expected more, and we are out-of-town guests. Won't recommend it. Sorry for the bad review. This place I'm sure has possibilities.

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food3
ambience4
service1

 
 (Salt Lake City)·Dined on November 27, 2014

Food was so so, service was very rushed. Limited resaurants open on Thanksgiving so we reserved here. Special Thanksgiving menu. Main course fine, apps and dessert so so. Servers were kept bringing food out before we were finished the previous course. Convenient as we were staying in the J.W. Marriott

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food2
ambience2
service2

 
 (New Orleans)·Dined on July 8, 2014

Good location to the CBD, food was very tasty, and the ambience was conducive for business discussion.

Tags: Good for Groups, Great for Lunch
Was this review useful to you?Yes·No·
food4
ambience4
service4

 
 (Seattle)·Dined on October 20, 2013

not very many people there, but service was slow although very hospitable, took a very long time to get waited on, lacked knowledge of wines on their list - the food was very average, not a place I would return to or recommend to anyone.

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food2
ambience3
service2

vip
 (Richmond)·Dined on August 19, 2013

Gonna take awhile before this site becomes as popular as others in town. Was the only one in the restaurant at 530PM. Granted it was early, but not much activity. Drinks were very good. Wine list had the usual. Overall menu was a little lacking in choices. Food was well prepared and fresh. Gulf shrimp make for an excellent shrimp cocktail. Had an awesome NY Strip steak portion, though wasn't too fond of melted butter over the serving when it arrived. Also didn't get the focaccia bread baked with tomatoes in it served with an olive oil relish mix. Seemed like it didn't go. Overall, very good basic meal at a very premium price.

Tags: Good for Groups
Was this review useful to you?Yes·No·
food3
ambience3
service4

vip
 (St. Louis)·Dined on August 17, 2013

The restaurant was freezing cold. The service was interminably slow. The food was not hot and not good. What else to say?

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food1
ambience1
service1

 
 (Chicago)·Dined on June 15, 2013

We were celebrating our 13th wedding anniv. The restarant is elegantly furnished but quite empty. Our food was prepared and srved with great care. Our cocktsils were also very tasty. They even surpised us with a specisl complementa ry dessert to celebrate our special occasion. Our server was lively and really went the extra milebto make us feel special.

Tags: Good for Groups, Neighborhood Gem, Special Occasion
Was this review useful to you?Yes·No·
food3
ambience5
service5

vip
 (Phoenix)·Dined on May 21, 2013

I only had breakfast there and it was very good

Tags: Great for Brunch, Great for Lunch
Was this review useful to you?Yes·No·
food4
ambience5
service3

 
 (New Orleans)·Dined on March 29, 2013

The food and drinks were great! Waiters were great! Only issue we had was the amount of time we had to wait to get our food. Other than that good experience. It was difficult to find because nothing states it is inside jw marriott hotel.

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food4
ambience3
service3

 
 (New England)·Dined on March 23, 2013

I expect great steak when I go to Shula's and I wasn't disappointed. The table all ordered the filet mignon and we were all pleased with them. We got a variety of sides to split and were all quite pleased with the roasted corn. Very tasty. I look forward to going to another Shula's when I next travel.

Tags: Fit for Foodies
Was this review useful to you?Yes·No·
food4
ambience4
service5

 
 (Washington DC)·Dined on March 2, 2013

we made a reservation and were seated immeidately. despite the place not being crowded, the food came out very slow. it took almost 40 min to get our appetizers, entrees came after being there an hour. The mac n cheese was not hot, barely warm, but was delicious with crabmeat. they were out of stone crabs (despite being in season this time of year). the drinks were nice. My fish dish was rather dry and bland, despite the "cajun" seasoning I requested. The wait staff was very attentive and repeatedly apologized for the slow service. my date had steak which he loved. our appetiers were removed from our bill due to the long wait.

Tags: Romantic, Special Occasion
Was this review useful to you?Yes·No·
food3
ambience4
service4

vip
 (San Francisco)·Dined on March 2, 2013

I was disappointed at this restaurant as I had been at other Shula establishments and had great experiences. The server was not paying much attention to me even though the restaurant was less than half full. The wedge salad was fine, nothing special. The filet mignon that I ordered was dry, lacked flavor and just warm, as if it had been sitting out on the counter for a while. Overall, I would not recommend this place and would definitely not go back.

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food2
ambience2
service2

vip
 (Pittsburgh)·Dined on February 23, 2013

TThe shrimp cocktail appetizer was overcooked; sat in the bar area and was kind of 'forgotten' briefly.

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food3
ambience3
service3

 
 (Birmingham)·Dined on February 14, 2013

This was our second trip to Shula's.....We had received a $200 Marriott gift card as a gift from someone. We called in advance to make sure they accepted it since they are inside a JW Marriott and the response was YES and didn't give us any details about it...just that they did accept them.....they failed to tell us we had to use the ENTIRE $200. So basically we had a $150 with tip dinner and had to throw $50 in the garbage....so as many choices of GREAT restaurants in the NOLA area....SHULA's is NOT high on our list any longer!!!!!

Tags: Romantic, Special Occasion
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food4
ambience2
service4

vip
 (Minneapolis)·Dined on January 26, 2013

The steak was a little too rare for a medium rare steak and it appeared to have been precooked because it was not hot when it got to the table.

Tags: Good for Groups, Notable Wine List, Romantic, Special Occasion, Scenic View
Was this review useful to you?Yes·No·
food3
ambience5
service4

 
 (New Orleans)·Dined on December 28, 2012

We went because I had a Birthday Buy One Get One Free Coupon. It wasn't as good as it's been in the past. Both of our medium rare steaks were overcooked but not to the point of wanting to send them back, just enough to be less juicy than we'd like. It was also extremely dark so when our server said to cut into our steaks initially we couldn't see if they were exactly cooked to our liking...maybe a little more light or bigger candle on the table would help. The Mac & Crabmeat was extremely disappointing, but nothing was awful, just nothing was special. I've had incredible meals at some of Shula's different restaurants & Grills around the country like in the Tampa airport a few months ago I had a Tuna Buger with slaw-The BEST!!!!!

Tags: Special Occasion
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food2
ambience3
service4

 
 (New Orleans)·Dined on December 24, 2012

Great filets. Poorly baked sides. Great gumbo. Seafood app was unimpressive. Great dessert and fantastic service.

Tags: Notable Wine List, Special Occasion
Was this review useful to you?Yes·No·
food4
ambience4
service5

 
 (New Orleans)·Dined on November 25, 2012

service a little slow but food (steak) was very good ..............the BBQ shrimp appwtizer was so so ................ hash browns great

Tags: Special Occasion, Great for Lunch, Hot Spot
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food4
ambience3
service3

 
 (San Diego)·Dined on November 12, 2012

food wasn't bad but the service was fair to poor. Would not recommend.

Was this review useful to you?Yes·No·
food3
ambience2
service2

 
 (Washington DC)·Dined on November 1, 2012

service not polished
food overpriced

Tags: Special Occasion
Was this review useful to you?Yes·No·
food4
ambience4
service3

vip
 (Atlanta)·Dined on October 12, 2012

Had some gift cards from Sula's and used them. Good steak but not great but fairly typical expensive for upscale chain steakhouse.

Great if you don't want to leave JW Martiott but in New Orleans so many better options.

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food3
ambience2
service3

vip
 (Las Vegas)·Dined on October 8, 2012

Food was good, but not great. Bar not so great - had to send back first drink. Very quiet & good service!

Was this review useful to you?Yes·No·
food3
ambience4
service4

 
 (Indiana)·Dined on October 4, 2012

We made a reservation and showed up a bit late, parking!!! Ended up valet parking with the J.W. Marriott which is free if you have the restaurant validate your parking ticket. We had our 8 month old son who was not feeling well, and was fussy. We really appreciated how nice and friendly all the staff was! They took time as my wife and I took turns walking him around outside the restaurant until he fell asleep. Excellent, excellent service!! My wife got the french cut chicken and she has told several people it was the best chicken she has ever had! I would go back if I were ever in New Orleans again. Price was the high side I thought but after eating the food and receiving the service I would pay it again, app, entree and desert $155.

Tags: Kid-friendly, Special Occasion
Was this review useful to you?Yes·No·
food5
ambience4
service5

 
 (Memphis)·Dined on August 20, 2012

Steaks were excellent, but the side dishes were sub-par at best. Service was robotic. Wouldn't go again when there are so many local alternatives.

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food2
ambience2
service2

 
 (Washington DC)·Dined on July 13, 2012

I was very disappointed. The food was undistinquished. The lobster bisque did not merit more than a taste. The steaks were just okay - I really expect more for the price. The service was friendly but lacking - the 3 person serving team did not communicate well with each other and did not monitor our needs very well. We ordered our entrees we also ordered two desserts that needed extra prep time. We will never know what we missed becuase our waiter forgot to place the order. My guess is that the dessert was as lacking as the other food. This was my first time in a Shula's; it will also be my last.

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food2
ambience3
service2

 
 (Naples)·Dined on July 10, 2012

Unimpressed. My steak wasn't cooked properly, though it tasted good. The appetizer (BBQ shrimp) was tough, and the sauce tasted cheap. The side dishes we ordered with our meals were nothing to write home about. The potatoes au gratin were undercooked and chewy. Maybe they were just having an off night. I've heard the location in Naples, FL (where I'm from) is really good.

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food3
ambience4
service4

 
 (New York Area)·Dined on June 2, 2012

Staff, atmosphere and, above all, the food was amazing. Multiple wait staff per table kept the meal moving but not rushed. Staff was knowledgable and helpful. Meat cooked to perfection. Definitely would dine here again.

Tags: Romantic, Special Occasion
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food5
ambience5
service5

 
 (Philadelphia)·Dined on May 28, 2012

availability of portion sizes to big causing a waste of food since as a tourist you cant take left overs home.

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food3
ambience3
service4

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