I wouldn't recommend. Preparation was good. Food quality was bad. Seemed like everything from the bread, salad, meats and starches we're poor quality for sending reheated meals. A big fail for a place with great ambiance.
Love the food just wished they would serve it HOT!
Food was fine. Service staff was mostly pooled from the local college nearby. It's a decent local restaurant. The dessert and coffee (Lavazza, which .Hilton carries) was very tasty. Improvements would be on the customer service training, but overall no complaints about the food or quality.
Great ambiance and food. Unfortunately the service was terrible and overshadowed the entire experience.
Been coming here over 6 years when living in Cornelius. Live in South Park now but still make the trip up, but after this last experience, may not return. We were greeted promptly but seated near the bar when the dining area was mostly empty. We asked to move with no problem. Our first disappointment came when our favorite wine was sold out, then found out the eggplant entree was sold out!!! An italian establishment that runs out of eggplant??? I ordered the chicken parm which had very runny marinara sauce with what seemed to be rigatonis that were cut in half and horribly overcooked. It took several requests to receive bread. We had a very apologetic and cheerful and helpful server. Needless to say we did not bother to order dessert.
We were seated, given water & menus by the hostess. Five minutes later a waitress arrived, introduced herself, and asked, "Do you know what ya want?" We placed our orders and were then asked, "Ya want anything besides water?" I asked for a wine list and she wordlessly walked away, appearing a few minutes later only to plop the wine list on the table and keep walking. We waited another 30 minutes for some sort of acknowledgement but not a single employee stopped by our table, refilled out waters, spoke, nor even made eye contact. Forty five minutes after we'd arrived, we made the decision to walk out. No one seemed to notice. We politely emailed the manager & she offered no apology, only excuses, implying it was our fault for not being patient.
Not a great experience, certainly not the best anniversary dinner we've had. The food may very well be excellent but I'll never know; we won't return.
The servers were awesome, and attentive even though they had a call off, and a huge catering order that day. I was thrilled with my dinner.
Service was not as good as we have experienced in the past. Two orders of lasagna were Luke warm when served and an order of salmon cakes were mushy.
We enjoyed great service. The menu has just enough if a variety and the setting, as always, was quiet and pleasant. Only recommendation I would give is to have a little more use of fresh herbs to enhance the flavor of the meals.
Campania is always a favorite for us! The food is delicious and the service is always great!