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Tuesday, December 31, 2019
The food came out rather cold. The response to that was unsatisfactory and unprofessional. Overall, the flavours were lackluster. The only positive for me was the ambiance of the restaurant. I would not return.
The restaurant looks wonderful and there is a very amenable noise level and ambience. Our server was pleasant and knowledgable but slow with our drinks When you do ask for the baked potato to be loaded you pay an extra $2.99 for a piece of butter and some sour cream which we were not aware of. The steaks were very good and portions were solid. Unfortunately there was a piece of plastic in our dinner and it was quite disappointing that an apology was the only thing that was done. The chocolate cake was very poor as it’s a gluten-free and flour free cake and ends up tasting quite dry and powdery as a result.
Great spot and great service from Lorena. More than recommended
The service was not existent. Had to look for waitress half the time. Never came up to ask how we were doing. Only when the food was done she asked how it was.
The food, ambiance, and cleanliness was outstanding!
Amazing! Favourite restaurant
Not our first time. I had the chicken souvlaki. The chicken was so tender. My son tried oysters for the first time. He loved it. My husband had a dozen! We celebrated my son's 30th birthday. It was a hit.
My wife’s dinner arrived cold and while the server apologized and took the meat portion of the meal back to warm up, by the time it came back, the rest was cold (potatoes and vegetables) and the rest of us had finished most of our dinner. While the server did apologize, there was no acknowledgement from the management as well no adjustment to our bill which would have been an acceptable trade off.
In addition it was my daughters bday and she was given a complete pumpkin pie to celebrate. We were not aware of this so before that she ordered a dessert. So in the end we also paid for a dessert that she didn’t really need. In the end which should have sent it back but the reality is we should not have had too.
We have been to Cagney’s several time before and to be honest this is the 1st time we have experienced anything like this.
The server was slow and her helper appeared to be a little drunk. She almost sumped an entire plate on one of the guests.
I ordered the veal parm and it was tough as should leather and two guests ordered steak and were also tough.
Disappointed as i have been to cagneys several times and never this bad experience
I’ve been to Cagneys multiple times and always had good food. But this time I was really disappointed. From the moment we walked in were recommended multiple times to have the prime rib. So I was like okay, let me try this. I was really disappointed, the prime rib we had was not worth my money. The gravy tasted like microwave dinner gravy. It was all over my prime rib and I had to take it off how disgusting it was. When I made reservations online for this dinner it was a birthday dinner and we did not receive anything. I’ve always made reservations this way and at the end received something for dessert. I would never order the prime rib ever again!
Cagneys is great for all occasions (casual, date, special occasion, business or Get Together with Friends)
Food is delicious!! Great atmosphere!
It was my second time there with my fiancé and once again it was amazing , staff was very friendly and attentive would definitely recommend and go back , if your looking for a chance from going to the keg and want something way better this is for you
Great service! Waitress was very friendly and great. It was the first time my wife and i went to Cagneys and we will definitely be back. Highly recommend this restaurant!
No access to the main dining room for lunch as we had 6 months ago. I reserved for 4 and we were squeezing in. Trying to imagine how they’ll accommodate 6...
A number of dishes not available for lunch but they were available last time in April for lunch as well
Very disappointing. Not coming again
Our waiter Warren was awesome. He was witty, funny, kind and made feel like special guests. The food was great, we ordered appetizers on a late Friday evening. We loved the ambiance and decor. The only issue I had was the music became loud towards the end.
If you looked at the street-view, and saw the bowling alley entrance, we didn't hear it. Went for my fiancee's birthday, booked on OpenTable and marked the occasion as "birthday". It's got a posh interior (dynamic colourful uplighting, chandelier, nice booths). We arrived on time and they were expecting us. It wasn't too busy when we arrived, but, by the time we left, our side of the restaurant was about 80% filled. Food presentation and service were excellent. My fiancee loved the garden salad with the balsamic vinaigrette (especially the vinaigrette) that came with her supreme dinner. Her steak was one of the best that she's had. I got the regular cut Prime Rib with mash and it was very appetizing and filling (I should've asked the difference with the Cagney's cut). I'm not so critical of food in general. For the occasion, we got all dressed up and most of the other tables were comparably dressed, except for the booth behind me (soccer jersey, shorts, and Axe deodorant, but to each their own). At the end of the meal, we got a complimentary slice of cake with a candle, so that was nice. I would say: nice enough for a formal date, reasonably priced food options given the upscale ambiance, decent drink menu, and a place that we plan on returning to for future dates.
Service was outstanding. Warren was fabulous. Only complaint would be didn’t love the veal parmigiana.
Need more spice, tomato sauce was a little too chunky. Great visit
Pleasantly surprised. Lovely food, gorgeous decor, and a thoroughly well balanced menu with so many great options. Sensational oysters too.
Pricey, but seemed worth it
Atmosphere is great food unfortunately is not. Service is just ok high price but quality does not match.
Amazing food, amazing service, great location! The prime rib is the best I've ever had.
This was my first time at Cagneys since it became upscale. Beautiful and inviting decor. The staff were very attentive and friendly. The food was delicious and plentiful, considering most upscale restaurants have smaller portions. I found it a bit pricey (anything pricier than the Keg is a little out of my league), although it was worth every penny....you get what you pay for, right!?!
My husbands main course was good but the baked potato was black inside and he did not send back. Service was amazing.
Waitress was great!
Great service, and delicious food! We celebrated my boyfriend’s birthday and they provided an amazing atmosphere.
Relatively pleased, a little on the pricy side compared to other similar restaurants I’ve been to recently.
Excellent service. Great restaurant. Food is tasty and presentation is excellent. I'm not a wine drinker but I'm told their wine bar is top end. I highly recommend Cagneys for an evening out.
So amazing. Food was great - a little late but our server was on the ball and was just fantastic.
Our waiter was marvellous. He just seemed to be there when we needed him.
We planned for a quiet romantic dinner but we were seated at one of 4 tables that are adjacent to the bar in a high traffic walk way to the bathrooms and kitchen. The noise from the bar and the foot traffic was a distraction. We were dressed up, when many other guests from the bar would walk by in sweat pants and t-shirts. The server was efficient but somewhat abrupt; basically giving us the menus without introduction and then returning to ask, “did you decide what you want?” Not a bad place, but not what we were looking for on a “date night”.
Girlfriend and myself loved the food. The waiter was great. Food was a bit pricey but would definitely come back!
Our meals took a very long time to come even though the restaurant wasn’t very busy.
Absolutely amazing place to bring someone on a date birthday or dinner. I made the right choice to bring my love
Perfect food and service- as always.
The 1st time we came here we really enjoyed it and had said this would be our new favourite dining place so I’m hoping my resent experience was a result of them having an off day. When we arrived we looked into the bar area to see if there was available seating and there was so when the manager came to seat us we asked if we can sit in the bar area and he said no it was full and brought us to the dinning area and we weren’t able to watch the raptors game we had hoped to watch. There were no oysters on the menu as it was a set menu for Mother’s Day so that was disappointing since it was my Birthday & Mother’s Day and had looked forward to them. We placed our orders and the shrimp app was dry with no taste whatsoever. Our mains arrive and my order was not correct. I order pesto pasta and I was served chicken with mash potatoes. I waited ten mins while everyone else ate. I asked the waitress and she told me my food didn’t come with the others because they dropped it on the way out. I can only assume she didn’t realize they already had brought me the wrong food. Once my meal arrived it was bathing in oil and uncooked, I tried to eat it but after a couple of bites I couldn’t stomach anymore. The lobster served to my daughter was over cooked we couldn’t even cut through it. Even the manager agreed it looked overlooked. They did however make a really nice gesture by bringing me out cake and Pescicco to celebrate my birthday which I greatly appreciated.
Our service was amazing as well as the manager. We initially booked for 4 but last minute added two. At first they weren’t sure if they could fit us but they accommodated us so nicely and treated us sooo well. Loved this place!!
Great food, service and ambiance. Definitely on of our favourites.
Brought my fiancé here for her birthday as we like to try different restaurants for every special occasion.
Picked this place as it came up during a Google search of local steakhouses. Went through the menu online which looked/sounded exciting however upon experiencing, it was a place of nothing special.
Food was a little overpriced and very mediocre for what you get and what the website try’s to paint it as, my fiancé’s meal was on quite the dry side, the steak didn’t blow me away for a self proclaimed “steakhouse”.
The birthday dessert with candle was a nice gesture to somewhat save my opinion.
Definitely a one time try, nothing that would draw me back for a return visit.
Service and food was excellent!
Amazing service, good portions, amazing server
Definitely going back